[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
The attached file is the output of "journalctl -b". ** Attachment added: "journalctl-b.log" https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1773897/+attachment/5145906/+files/journalctl-b.log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 004: ID 27c6:5385 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: bluez 5.48-0ubuntu3 [origin: unknown] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=d6251f09-cbb5-4635-8f42-31e6c32f1c03 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Tags: third-party-packages bionic Uname: Linux 4.15.0-22-generic x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/03/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.3.13 dmi.board.name: 0173S1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.3.13:bd11/03/2017:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0173S1:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: D4:25:8B:4F:7E:D6 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:61781 acl:382 sco:0 events:536 errors:0 TX bytes:7985 acl:69 sco:0 commands:168 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
** Also affects: bluez via https://bugzilla.kernel.org/show_bug.cgi?id=199873 Importance: Unknown Status: Unknown ** Changed in: bluez (Ubuntu) Status: Incomplete => New ** Summary changed: - Bluetooth 3.0 mouses are automatically disconnected after connected + [regression] Bluetooth 3.0 mouses are automatically disconnected after connected ** Changed in: oem-priority Status: Incomplete => New ** Tags added: regression-release -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: [regression] Bluetooth 3.0 mouses are automatically disconnected after connected Status in Bluez Utilities: Unknown Status in OEM Priority Project: New Status in bluez package in Ubuntu: New Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 004: ID 27c6:5385 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: bluez 5.48-0ubuntu3 [origin: unknown] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=d6251f09-cbb5-4635-8f42-31e6c32f1c03 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Tags: third-party-packages bionic Uname: Linux 4.15.0-22-generic x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/03/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.3.13 dmi.board.name: 0173S1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.3.13:bd11/03/2017:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0173S1:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: D4:25:8B:4F:7E:D6 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:61781 acl:382 sco:0 events:536 errors:0 TX bytes:7985 acl:69 sco:0 commands:168 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/bluez/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
Filed a upstream bug: https://bugzilla.kernel.org/show_bug.cgi?id=199873 ** Bug watch added: Linux Kernel Bug Tracker #199873 https://bugzilla.kernel.org/show_bug.cgi?id=199873 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: [regression] Bluetooth 3.0 mouses are automatically disconnected after connected Status in Bluez Utilities: Unknown Status in OEM Priority Project: New Status in bluez package in Ubuntu: New Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 004: ID 27c6:5385 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: bluez 5.48-0ubuntu3 [origin: unknown] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=d6251f09-cbb5-4635-8f42-31e6c32f1c03 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Tags: third-party-packages bionic Uname: Linux 4.15.0-22-generic x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/03/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.3.13 dmi.board.name: 0173S1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.3.13:bd11/03/2017:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0173S1:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: D4:25:8B:4F:7E:D6 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:61781 acl:382 sco:0 events:536 errors:0 TX bytes:7985 acl:69 sco:0 commands:168 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/bluez/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
This bug still can be reproduced in BlueZ 5.49. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 004: ID 27c6:5385 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: bluez 5.48-0ubuntu3 [origin: unknown] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=d6251f09-cbb5-4635-8f42-31e6c32f1c03 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Tags: third-party-packages bionic Uname: Linux 4.15.0-22-generic x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/03/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.3.13 dmi.board.name: 0173S1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.3.13:bd11/03/2017:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0173S1:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: D4:25:8B:4F:7E:D6 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:61781 acl:382 sco:0 events:536 errors:0 TX bytes:7985 acl:69 sco:0 commands:168 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
Thanks. Please try 5.49 (https://launchpad.net/~bluetooth/+archive/ubuntu/bluez). If the problem continues in 5.49 then please report the bug upstream here: https://bugzilla.kernel.org/enter_bug.cgi?product=Drivers=Bluetooth mentioning that it seems to be a regression starting at 6b34bdd96. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 004: ID 27c6:5385 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: bluez 5.48-0ubuntu3 [origin: unknown] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=d6251f09-cbb5-4635-8f42-31e6c32f1c03 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Tags: third-party-packages bionic Uname: Linux 4.15.0-22-generic x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/03/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.3.13 dmi.board.name: 0173S1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.3.13:bd11/03/2017:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0173S1:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0:Type: Primary Bus: USB BD Address: D4:25:8B:4F:7E:D6 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:61781 acl:382 sco:0 events:536 errors:0 TX bytes:7985 acl:69 sco:0 commands:168 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
apport information ** Tags added: apport-collected third-party-packages ** Description changed: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 + --- + ApportVersion: 2.20.9-0ubuntu7 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-05-29 (0 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + InterestingModules: rfcomm bnep btusb bluetooth + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:0a2b Intel Corp. + Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. + Bus 001 Device 004: ID 27c6:5385 + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Dell Inc. XPS 13 9370 + Package: bluez 5.48-0ubuntu3 [origin: unknown] + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=d6251f09-cbb5-4635-8f42-31e6c32f1c03 ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 + Tags: third-party-packages bionic + Uname: Linux 4.15.0-22-generic x86_64 + UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/03/2017 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 0.3.13 + dmi.board.name: 0173S1 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr0.3.13:bd11/03/2017:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0173S1:rvrA00:cvnDellInc.:ct9:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 9370 + dmi.sys.vendor: Dell Inc. + hciconfig: + hci0:Type: Primary Bus: USB + BD Address: D4:25:8B:4F:7E:D6 ACL MTU: 1021:4 SCO MTU: 96:6 + UP RUNNING PSCAN ISCAN + RX bytes:61781 acl:382 sco:0 events:536 errors:0 + TX bytes:7985 acl:69 sco:0 commands:168 errors:0 ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1773897/+attachment/5145892/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 004: ID 27c6:5385 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 Package: bluez 5.48-0ubuntu3 [origin: unknown] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=d6251f09-cbb5-4635-8f42-31e6c32f1c03 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Tags: third-party-packages bionic Uname: Linux 4.15.0-22-generic x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/03/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.3.13
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
Please answer all the above questions, and if you find it's still a problem in 5.49 (https://launchpad.net/~bluetooth/+archive/ubuntu/bluez) then please report the bug upstream here: https://bugzilla.kernel.org/enter_bug.cgi?product=Drivers=Bluetooth -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
More information:
This issue does not cause by single commit.
since "6b34bdd96 ("shared/gatt-client: Fix not removing services that had
disappeared", 2017-05-24)", this bug can be reproduced with low fail rate
(around 1/10 or lower).
This commit is between 5.45 and 5.46.
Before this commit, I don't reproduce this bug (maybe the reproduce rate is
very low.).
** Tags added: bionic
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1773897
Title:
Bluetooth 3.0 mouses are automatically disconnected after connected
Status in OEM Priority Project:
Incomplete
Status in bluez package in Ubuntu:
Incomplete
Bug description:
The BT 3.0 mouse is disconnected automatically after connected with the
notebook.
The fail rate is around 9/10.
1. The bug only occurs on the machine with intel 8265 module.
I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265).
This bug can not be reproduced on the machine with Killer 1435.
2. This bug can be reproduced since bluez 5.46.
Using bluez 5.45, this bug can not be reproduced.
Notebook: Dell XPS 13
Wi-Fi/BT module: intel 8265, 8087:0a2b
bluez: 5.48
BT mouse: logitech M337
To manage notifications about this bug go to:
https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions
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Post to : touch-packages@lists.launchpad.net
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[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
You may also wish to try a preview of BlueZ 5.49 from here: https://launchpad.net/~bluetooth/+archive/ubuntu/bluez -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
Please also attach the kernel log (dmesg) and the system log (journalctl -b) from the affected machine, capturing a period of time when the problem happens. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
Another idea is to try installing 'linux-firmware', if not already, to ensure the wifi chip's firmware is up to date. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
Sounds similar to bug 1771733 (which will hopefully expire) or bug 1651433 (which is also XPS 13). Fortunately I have multiple Logitech M337's here, so I will test them with various laptops over the coming days. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
In the meantime, please run 'apport-collect 1773897' on the problematic machine to send us more information about it. ** Changed in: bluez (Ubuntu) Status: New => Incomplete ** Changed in: oem-priority Status: New => Incomplete ** Changed in: bluez (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1773897] Re: Bluetooth 3.0 mouses are automatically disconnected after connected
The attached file is the .snoop when I reproduced this bug. ** Attachment added: "hcitrace.snoop" https://bugs.launchpad.net/oem-priority/+bug/1773897/+attachment/5145809/+files/hcitrace.snoop ** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1773897 Title: Bluetooth 3.0 mouses are automatically disconnected after connected Status in OEM Priority Project: New Status in bluez package in Ubuntu: New Bug description: The BT 3.0 mouse is disconnected automatically after connected with the notebook. The fail rate is around 9/10. 1. The bug only occurs on the machine with intel 8265 module. I got three Dell XPS 13 (one is with Killer 1435, two are with intel 8265). This bug can not be reproduced on the machine with Killer 1435. 2. This bug can be reproduced since bluez 5.46. Using bluez 5.45, this bug can not be reproduced. Notebook: Dell XPS 13 Wi-Fi/BT module: intel 8265, 8087:0a2b bluez: 5.48 BT mouse: logitech M337 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1773897/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
