Public bug reported:
The installation system comes up expecting 2 displays and the window
decorations are in the non visible screen as is the control panel for
performing the install. By bringing the cursor to the active screen (it
starts out far left off screen), I can start a terminal from the menu
and then start gnome-control-center to fix the display and then the
installation can proceed.
I've seen this reported as a freeze, but it's not and just an issue with
the display. Perhaps because it fails to detect the proper monitor
(mine is an ASUS VS22). I also have an LG monitor, but this has a
different problem by returning bad config info (the screen size is
reported incorrectly)
This occurred when installing the current 18.04 desktop distribution and
behaves the same for EFI or BIOS boot.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperVersion: 1.394
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 21 08:52:56 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:3e91] (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 13fe:5400 Kingston Technology Company Inc.
Bus 001 Device 003: ID 0c45:7605 Microdia
Bus 001 Device 002: ID 1bcf:053e Sunplus Innovation Technology Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. H370M-D3H
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed
boot=casper quiet splash ---
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/13/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.asset.tag: Default string
dmi.board.name: H370M D3H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF2:bd02/13/2018:svnGigabyteTechnologyCo.,Ltd.:pnH370M-D3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnH370MD3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: H370M-D3H
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic ubuntu
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1778093
Title:
install starts with 2 screens. insteadl of 1
Status in xorg package in Ubuntu:
New
Bug description:
The installation system comes up expecting 2 displays and the window
decorations are in the non visible screen as is the control panel for
performing the install. By bringing the cursor to the active screen
(it starts out far left off screen), I can start a terminal from the
menu and then start gnome-control-center to fix the display and then
the installation can proceed.
I've seen this reported as a freeze, but it's not and just an issue
with the display. Perhaps because it fails to detect the proper
monitor (mine is an ASUS VS22). I also have an LG monitor, but this
has a different problem by returning bad config info (the screen size
is reported incorrectly)
This occurred when installing the current 18.04 desktop distribution
and behaves the same for EFI or BIOS boot.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperVersion: 1.394
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 21 08:52:56 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:3e91] (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 13fe:5400 Kingston Technology Company Inc.
Bus 001 Device 003: ID 0c45:7605 Microdia
Bus 001 Device 002: ID 1bcf:053e Sunplus Innovation Technology Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. H370M-D3H
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
file=/cdrom/preseed/username.seed boot=casper quiet splash ---
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/13/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.asset.tag: Default string
dmi.board.name: H370M D3H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF2:bd02/13/2018:svnGigabyteTechnologyCo.,Ltd.:pnH370M-D3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnH370MD3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: H370M-D3H
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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