[Touch-packages] [Bug 1799232] Re: my displays jump to the right occasionally
IINM, this is the thunderbolt-3 display adaptor I am using: https://www.startech.com/uk/AV/thunderbolt-3-video- adapters/thunderbolt-3-to-dual-hdmi~TB32HD24K60 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1799232 Title: my displays jump to the right occasionally Status in xorg package in Ubuntu: New Bug description: I have two monitors connected to my Dell XPS 13 via the USB-C output. For the majority of the time, it works fine. Occasionally, one or both of the images on the displays jump to the right, so that the right few inches appear on the left. To rectify the problem, I run the 'displays' app, move one of the displays a little, click 'apply', and then, instead of 'keep settings', I 'revert' them to their original, and then everything is fine for a while. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Oct 22 15:17:27 2018 DistUpgraded: 2018-05-23 09:09:55,083 DEBUG icon theme changed, re-reading DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell HD Graphics 620 [1028:075b] InstallationDate: Installed on 2017-10-11 (376 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=15ace73f-6b30--a755-85264a11ae1e ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: Upgraded to bionic on 2018-05-23 (152 days ago) dmi.bios.date: 05/21/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.7.1 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.7.1:bd05/21/2018:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 31 11:01:05 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1799232/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1799232] Re: my displays jump to the right occasionally
It just occurred again. dmesg output hasn't changed from what is in CurrentDmesg.txt. Attempting to find details, I found: $ boltctl list ● StarTech.com TB32HD24K60 ├─ type: peripheral ├─ name: TB32HD24K60 ├─ vendor:StarTech.com ├─ uuid: cf03-0080-7718-2378-36488f03111d ├─ status:authorized │ ├─ authflags: boot │ ├─ authorized: Mon 22 Oct 2018 14:13:05 UTC │ └─ connected: Mon 22 Oct 2018 14:13:05 UTC └─ stored:yes ├─ when: Wed 23 May 2018 08:12:24 UTC ├─ policy: auto └─ key:no $ boltctl info cf03-0080-7718-2378-36488f03111d ● StarTech.com TB32HD24K60 ├─ type: peripheral ├─ name: TB32HD24K60 ├─ vendor:StarTech.com ├─ uuid: cf03-0080-7718-2378-36488f03111d ├─ dbus path: /org/freedesktop/bolt/devices/cf03_0080_7718_2378_36488f03111d ├─ status:authorized │ ├─ authflags: boot │ ├─ parent: c503-00b2-9d18-222d-f4d412c1b818 │ ├─ syspath: /sys/devices/pci:00/:00:1c.0/:01:00.0/:02:00.0/:03:00.0/domain0/0-0/0-1 │ ├─ authorized: Mon 22 Oct 2018 14:13:05 UTC │ └─ connected: Mon 22 Oct 2018 14:13:05 UTC └─ stored:yes ├─ when: Wed 23 May 2018 08:12:24 UTC ├─ policy: auto └─ key:no I don't see much else of interest. Let me know what else is needed. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1799232 Title: my displays jump to the right occasionally Status in xorg package in Ubuntu: New Bug description: I have two monitors connected to my Dell XPS 13 via the USB-C output. For the majority of the time, it works fine. Occasionally, one or both of the images on the displays jump to the right, so that the right few inches appear on the left. To rectify the problem, I run the 'displays' app, move one of the displays a little, click 'apply', and then, instead of 'keep settings', I 'revert' them to their original, and then everything is fine for a while. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Oct 22 15:17:27 2018 DistUpgraded: 2018-05-23 09:09:55,083 DEBUG icon theme changed, re-reading DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell HD Graphics 620 [1028:075b] InstallationDate: Installed on 2017-10-11 (376 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=15ace73f-6b30--a755-85264a11ae1e ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: Upgraded to bionic on 2018-05-23 (152 days ago) dmi.bios.date: 05/21/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.7.1 dmi.board.name: 05JK94 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.7.1:bd05/21/2018:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 31 11:01:05 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1.3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1799232/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/Lis