[Touch-packages] [Bug 1799964] Re: Ubuntu 18.10 After Blank Screen System Won't Come Back

2018-10-25 Thread Daniel van Vugt
Please reproduce the problem, do a hard reset and then run this command:

  journalctl -b-1 > prev_boot.txt

and send us the resulting file prev_boot.txt


** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

** Tags added: resume suspend-resume

** Tags added: amdgpu radeon

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https://bugs.launchpad.net/bugs/1799964

Title:
  Ubuntu  18.10 After Blank Screen System Won't Come Back

Status in linux package in Ubuntu:
  Incomplete
Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  In Ubuntu 18.10 if the blank screen feature initiates (5 minutes
  default) the system will remain blank and there is no way to get the
  display back on without a hard reset. The video card I am using is a
  Vega 64. Other users who have Vega AMD GPU's are experiencing the same
  issue. This is only happening in Ubuntu 18.10. Does not occur in my
  Arch or Fedora installs.

  To reproduce:
  - Let 'Blank Screen' feature execute (5 min default)
  - Screen will not come back

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: xorg 1:7.7+19ubuntu8
  ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
  Uname: Linux 4.18.0-10-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 25 10:18:59 2018
  DistUpgraded: Fresh install
  DistroCodename: cosmic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] 
[1002:687f] (rev c1) (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Vega 10 XT [Radeon RX Vega 64] [1043:04c4]
  InstallationDate: Installed on 2018-10-19 (6 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
  MachineType: Micro-Star International Co., Ltd. MS-7B78
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic 
root=UUID=21c08187-f134-41b4-b8e5-93bead748c4f ro quiet splash
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2.20
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X470 GAMING PRO CARBON (MS-7B78)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2.20:bd04/24/2018:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B78:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnX470GAMINGPROCARBON(MS-7B78):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7B78
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.95-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

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[Touch-packages] [Bug 1799964] Re: Ubuntu 18.10 After Blank Screen System Won't Come Back

2018-10-25 Thread Cristian Aravena Romero
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1799964

Title:
  Ubuntu  18.10 After Blank Screen System Won't Come Back

Status in linux package in Ubuntu:
  Incomplete
Status in xorg package in Ubuntu:
  New

Bug description:
  In Ubuntu 18.10 if the blank screen feature initiates (5 minutes
  default) the system will remain blank and there is no way to get the
  display back on without a hard reset. The video card I am using is a
  Vega 64. Other users who have Vega AMD GPU's are experiencing the same
  issue. This is only happening in Ubuntu 18.10. Does not occur in my
  Arch or Fedora installs.

  To reproduce:
  - Let 'Blank Screen' feature execute (5 min default)
  - Screen will not come back

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: xorg 1:7.7+19ubuntu8
  ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
  Uname: Linux 4.18.0-10-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 25 10:18:59 2018
  DistUpgraded: Fresh install
  DistroCodename: cosmic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] 
[1002:687f] (rev c1) (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Vega 10 XT [Radeon RX Vega 64] [1043:04c4]
  InstallationDate: Installed on 2018-10-19 (6 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
  MachineType: Micro-Star International Co., Ltd. MS-7B78
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic 
root=UUID=21c08187-f134-41b4-b8e5-93bead748c4f ro quiet splash
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2.20
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X470 GAMING PRO CARBON (MS-7B78)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2.20:bd04/24/2018:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B78:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnX470GAMINGPROCARBON(MS-7B78):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7B78
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.95-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1799964] Re: Ubuntu 18.10 After Blank Screen System Won't Come Back

2018-10-25 Thread Niels Roetert
Similar to #1799965

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1799964

Title:
  Ubuntu  18.10 After Blank Screen System Won't Come Back

Status in xorg package in Ubuntu:
  New

Bug description:
  In Ubuntu 18.10 if the blank screen feature initiates (5 minutes
  default) the system will remain blank and there is no way to get the
  display back on without a hard reset. The video card I am using is a
  Vega 64. Other users who have Vega AMD GPU's are experiencing the same
  issue. This is only happening in Ubuntu 18.10. Does not occur in my
  Arch or Fedora installs.

  To reproduce:
  - Let 'Blank Screen' feature execute (5 min default)
  - Screen will not come back

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: xorg 1:7.7+19ubuntu8
  ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
  Uname: Linux 4.18.0-10-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 25 10:18:59 2018
  DistUpgraded: Fresh install
  DistroCodename: cosmic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] 
[1002:687f] (rev c1) (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Vega 10 XT [Radeon RX Vega 64] [1043:04c4]
  InstallationDate: Installed on 2018-10-19 (6 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
  MachineType: Micro-Star International Co., Ltd. MS-7B78
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic 
root=UUID=21c08187-f134-41b4-b8e5-93bead748c4f ro quiet splash
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2.20
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X470 GAMING PRO CARBON (MS-7B78)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2.20:bd04/24/2018:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B78:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnX470GAMINGPROCARBON(MS-7B78):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7B78
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.95-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

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