Public bug reported:
I experienced this bug ever since I have upgraded my laptop from 16.04.
But it got resolved in my last update after I reported the bug. However,
I forgot to go back to Launchpad to mark it as resolved and now the
problem comes again after I just updated the system.
So, as the title stated, I can't get in the system due to the infinite
black screen I am facing. I am only able to report this bug under the
recovery mode.
Besides, there's something wrong with the lock screen too. I can't get
back to the system if I just put the system into "sleep mode". Black
screen again!
What's worst, the brightness of my display can't be adjusted as well! I
feel like being blind at night! Please help!!! Thank you!
And I think there might be the compatibility problem between my laptop
and the new desktop -- Gnome, which is the default in 18.04.
What should do? I really love using Ubuntu, as I really learned a lot in
these days I used it as my study os for CS.
Any help is appreciated, thanks in advance!
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
Uname: Linux 4.17.0-041700rc3-generic x86_64
.tmp.unity_support_test.1:
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 5 19:49:36 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Today
GraphicsCard:
Intel Corporation HD Graphics 5300 [8086:161e] (rev 08) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. HD Graphics 5300 [1043:15fd]
InstallationDate: Installed on 2018-04-04 (215 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
MachineType: ASUSTeK COMPUTER INC. T300FA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-041700rc3-generic
root=UUID=63fcbd04-ec8b-462c-ba66-4f45c229353c ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T300FA.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: T300FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrT300FA.214:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnT300FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: T
dmi.product.name: T300FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Tue Nov 6 03:47:33 2018
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.19.6-1ubuntu4.2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic freeze ubuntu
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1801716
Title:
Xorg freeze (black screen after ubuntu logo during boot)
Status in xorg package in Ubuntu:
New
Bug description:
I experienced this bug ever since I have upgraded my laptop from
16.04. But it got resolved in my last update after I reported the bug.
However, I forgot to go back to Launchpad to mark it as resolved and
now the problem comes again after I just updated the system.
So, as the title stated, I can't get in the system due to the infinite
black screen I am facing. I am only able to report this bug under the
recovery mode.
Besides, there's something wrong with the lock screen too. I can't get
back to the system if I just put the system into "sleep mode". Black
screen again!
What's worst, the brightness of my display can't be adjusted as well!
I feel like being blind at night! Please help!!! Thank you!
And I think there might be the compatibility problem between my laptop
and the new desktop -- Gnome, which is the default in 18.04.
What should do? I really love using Ubuntu, as I really learned a lot
in these days I used it as my study os for CS.
Any help is appreciated, thanks in advance!
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
Uname: Linux 4.17.0-041700rc3-generic x86_64
.tmp.unity_support_test.1:
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 5 19:49:36 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Today
GraphicsCard:
Intel Corporation HD Graphics 5300 [8086:161e] (rev 08) (prog-if 00 [VGA
controller])
Subsystem: ASUSTeK Computer Inc. HD Graphics 5300 [1043:15fd]
InstallationDate: Installed on 2018-04-04 (215 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64
(20180228)
MachineType: ASUSTeK COMPUTER INC. T300FA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-041700rc3-generic
root=UUID=63fcbd04-ec8b-462c-ba66-4f45c229353c ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T300FA.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: T300FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrT300FA.214:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnT300FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: T
dmi.product.name: T300FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Tue Nov 6 03:47:33 2018
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.19.6-1ubuntu4.2
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