Public bug reported:

Hello my Ubuntu friends,

I can no longer play sound over my external HDMI connected TV.

The image displays perfectly, but all the HDMI output devices are listed
as "unplugged"

I have spent a huge amount of time trying every solution that Internet
searching will bring but this has changed nothing.

I have tired all available video drivers, including Xorg and NVIDEA
396.26, 340.107, and 384.130.

This failure is recent because in the past I could play both audio and
video through the HDMI connector.

The laptop is dual boot with Windows 10 and the HDMI works perfectly on
that OS, although I rarely use it...

I am wondering if upgrading my Xubuntu to the latest LTS could
potentially solve this issue, but I fear such an update since I depend
on this computer and an outage would be very hard for me...

Any thoughts would be great.

Thanks for making Linux great!
Bob

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200
Uname: Linux 4.4.0-170-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.21
Architecture: amd64
CurrentDesktop: XFCE
Date: Sun Dec 29 17:00:14 2019
InstallationDate: Installed on 2015-05-11 (1693 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1857821

Title:
  external HDMI monitor always "unplugged"

Status in xorg package in Ubuntu:
  New

Bug description:
  Hello my Ubuntu friends,

  I can no longer play sound over my external HDMI connected TV.

  The image displays perfectly, but all the HDMI output devices are
  listed as "unplugged"

  I have spent a huge amount of time trying every solution that Internet
  searching will bring but this has changed nothing.

  I have tired all available video drivers, including Xorg and NVIDEA
  396.26, 340.107, and 384.130.

  This failure is recent because in the past I could play both audio and
  video through the HDMI connector.

  The laptop is dual boot with Windows 10 and the HDMI works perfectly
  on that OS, although I rarely use it...

  I am wondering if upgrading my Xubuntu to the latest LTS could
  potentially solve this issue, but I fear such an update since I depend
  on this computer and an outage would be very hard for me...

  Any thoughts would be great.

  Thanks for making Linux great!
  Bob

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200
  Uname: Linux 4.4.0-170-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.21
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Dec 29 17:00:14 2019
  InstallationDate: Installed on 2015-05-11 (1693 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)

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