[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
Same problem with an old Epson Stylus NX215. I can scan but not print. The prompt tells be it was completed but the printer doesn't do anything. I imagine I have the drivers installed as it recognizes the printer, scans and thinks it's printing. Seems like a common problem with 20.04. Not overly techy with terminal etc. Has this been resolved? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Incomplete Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
I downloaded from the espson support site https://download.ebz.epson.net/dsc/search/01/search/?OSC=LX the latest drive epson-printer-utility_1.1.1-1lsb3.2_amd64.deb installed new printer and it worked! Hope this help... -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Incomplete Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
Same problem to me. EPSON BX305F I scans without problems. I tried to reinstall as new printer and to update the driver. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Incomplete Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
Andrew Bell, Alex Tasin, please provide an error_log of CUPS in debug mode of a failing job. see https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log for instructions. Also provide the PPD file of your printer (from /etc/cups/ppd/). Please attach the files on by one, do not compress them and do not package them together. Thanks. ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Incomplete Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
same with epson dx9400f -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Confirmed Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
Probably mine was a resolving issue. I played with /etc/nsswitch.conf to work with a VPN and ended up modifying the hosts row this way: hosts: files mdns4_minimal [NOTFOUND=return] resolve dns (note the missing [!UNAVAIL=return] ) I removed the "resolve" keyword and installed libnss-resolve, fixing the row this way: hosts: files mdns4_minimal [NOTFOUND=return] resolve [!UNAVAIL=return] dns and now the printer is recognized and works. HTH -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Confirmed Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
I have a a similar problem, but under Kubuntu 20.04, with 19.10 it printed fine. My model is Epson ET 2650. This bug may be related: https://bugzilla.redhat.com/show_bug.cgi?id=1818110 When adding a new printer directly in CUPS I see the following errors: E [09/Aug/2020:22:46:39 +0200] copy_model: empty PPD file E [09/Aug/2020:22:46:39 +0200] [Client 145] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://antonio@localhost:631/printers/EPSON_ET-2650_Series) from localhost. E [09/Aug/2020:22:46:42 +0200] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://EPSON%20ET-2650%20Series._ipp._tcp.local/, ipp://EPSONE9D612.local:631/ipp/print) via IPP! E [09/Aug/2020:22:46:42 +0200] copy_model: empty PPD file E [09/Aug/2020:22:46:42 +0200] [Client 145] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://antonio@localhost:631/printers/EPSON_ET-2650_Series) from localhost. E [09/Aug/2020:22:46:46 +0200] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://EPSON%20ET-2650%20Series._ipp._tcp.local/, ipp://EPSONE9D612.local:631/ipp/print) via IPP! E [09/Aug/2020:22:46:46 +0200] copy_model: empty PPD file E [09/Aug/2020:22:46:46 +0200] [Client 145] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://antonio@localhost:631/printers/EPSON_ET-2650_Series) from localhost. ** Bug watch added: Red Hat Bugzilla #1818110 https://bugzilla.redhat.com/show_bug.cgi?id=1818110 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Confirmed Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: cups (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Confirmed Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1873429] Re: Problem with printing in 20.04 version
** Package changed: gnome-control-center (Ubuntu) => cups (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: New Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
