Public bug reported:
When I select in the settings what sound comes out of the headset. He
continues to go through the notebook's internal speaker.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: merencio 1779 F.... pulseaudio
/dev/snd/controlC2: merencio 1779 F.... pulseaudio
/dev/snd/controlC0: merencio 1779 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 18 08:06:49 2020
InstallationDate: Installed on 2020-04-18 (30 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: None of the above
Title: [Aspire E1-572, Realtek ALC282, Black Headphone Out, Left] Playback
problem
UpgradeStatus: Upgraded to focal on 2020-05-17 (0 days ago)
dmi.bios.date: 11/21/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.13:bd11/21/2013:svnAcer:pnAspireE1-572:pvrV2.13:rvnAcer:rnEA50_HW:rvrV2.13:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: SharkBay System
dmi.product.name: Aspire E1-572
dmi.product.sku: Aspire E1-572_0775_V2.13
dmi.product.version: V2.13
dmi.sys.vendor: Acer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-05-18T07:17:21.090034
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1879311
Title:
[There is no sound on the headset, Aspire E1-572, Realtek ALC282,
Black Headphone Out, Left] Playback problem
Status in alsa-driver package in Ubuntu:
New
Bug description:
When I select in the settings what sound comes out of the headset. He
continues to go through the notebook's internal speaker.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: merencio 1779 F.... pulseaudio
/dev/snd/controlC2: merencio 1779 F.... pulseaudio
/dev/snd/controlC0: merencio 1779 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 18 08:06:49 2020
InstallationDate: Installed on 2020-04-18 (30 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: None of the above
Title: [Aspire E1-572, Realtek ALC282, Black Headphone Out, Left] Playback
problem
UpgradeStatus: Upgraded to focal on 2020-05-17 (0 days ago)
dmi.bios.date: 11/21/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HW
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.13:bd11/21/2013:svnAcer:pnAspireE1-572:pvrV2.13:rvnAcer:rnEA50_HW:rvrV2.13:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: SharkBay System
dmi.product.name: Aspire E1-572
dmi.product.sku: Aspire E1-572_0775_V2.13
dmi.product.version: V2.13
dmi.sys.vendor: Acer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-05-18T07:17:21.090034
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