[Touch-packages] [Bug 1887710] Re: Freeze when switching users in Kubuntu 20.04

2020-07-15 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Package changed: xorg (Ubuntu) => ubuntu

** Changed in: ubuntu
   Status: New => Incomplete

** Tags added: amdgpu

** Summary changed:

- Freeze when switching users in Kubuntu 20.04
+ [amdgpu] Freeze when switching users in Kubuntu 20.04

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https://bugs.launchpad.net/bugs/1887710

Title:
  [amdgpu] Freeze when switching users in Kubuntu 20.04

Status in Ubuntu:
  Incomplete

Bug description:
  Scenario: 2 users. The first user 1 created during the installation is
  working. Then I create a second user 2. I can switch the users at the
  beginning then at some point when I try to login with user 2 the
  screen freezes and one has to do a hard reset.

  Last time it happened after I set the desktop background picture to
  "Picture of the day - Bing" for user 2. Then I logged off and tried to
  log in again and I had a screen freeze. This happened several times.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
  Uname: Linux 5.4.0-40-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: KDE
  Date: Wed Jul 15 20:27:06 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev d2) (prog-if 
00 [VGA controller])
 Subsystem: Lenovo Picasso [17aa:5125]
  InstallationDate: Installed on 2020-07-14 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: LENOVO 20NKS01Y00
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-40-generic 
root=/dev/mapper/vgkubuntu-root ro quiet splash iommu=soft vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/19/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R12ET50W(1.20 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20NKS01Y00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrR12ET50W(1.20):bd02/19/2020:svnLENOVO:pn20NKS01Y00:pvrThinkPadT495:rvnLENOVO:rn20NKS01Y00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T495
  dmi.product.name: 20NKS01Y00
  dmi.product.sku: LENOVO_MT_20NK_BU_Think_FM_ThinkPad T495
  dmi.product.version: ThinkPad T495
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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[Touch-packages] [Bug 1887710] Re: Freeze when switching users in Kubuntu 20.04

2020-07-15 Thread snow
Meanhile I see that even I have onl one user thefollowinghappens:

I reboot the machine, log in and the log off. The I try to log in with
the finger print reader and the screen freezes. You can move only the
mouse. It can be reproduced every time.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1887710

Title:
  Freeze when switching users in Kubuntu 20.04

Status in xorg package in Ubuntu:
  New

Bug description:
  Scenario: 2 users. The first user 1 created during the installation is
  working. Then I create a second user 2. I can switch the users at the
  beginning then at some point when I try to login with user 2 the
  screen freezes and one has to do a hard reset.

  Last time it happened after I set the desktop background picture to
  "Picture of the day - Bing" for user 2. Then I logged off and tried to
  log in again and I had a screen freeze. This happened several times.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
  Uname: Linux 5.4.0-40-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: KDE
  Date: Wed Jul 15 20:27:06 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev d2) (prog-if 
00 [VGA controller])
 Subsystem: Lenovo Picasso [17aa:5125]
  InstallationDate: Installed on 2020-07-14 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: LENOVO 20NKS01Y00
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-40-generic 
root=/dev/mapper/vgkubuntu-root ro quiet splash iommu=soft vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/19/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R12ET50W(1.20 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20NKS01Y00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrR12ET50W(1.20):bd02/19/2020:svnLENOVO:pn20NKS01Y00:pvrThinkPadT495:rvnLENOVO:rn20NKS01Y00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T495
  dmi.product.name: 20NKS01Y00
  dmi.product.sku: LENOVO_MT_20NK_BU_Think_FM_ThinkPad T495
  dmi.product.version: ThinkPad T495
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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