[Touch-packages] [Bug 1887968] Re: Pairing with bluetooth mice fails

2020-07-19 Thread Julian
I've started bluetoothd with the debug option. Here's what happens when
trying to pair with a bluetooth mouse:


bluetoothd[5497]: src/agent.c:agent_ref() 0x559521027e80: ref=2
bluetoothd[5497]: src/device.c:bonding_request_new() Requesting bonding for 
E5:5B:67:2A:09:76
bluetoothd[5497]: src/agent.c:agent_ref() 0x559521027e80: ref=3
bluetoothd[5497]: src/agent.c:agent_unref() 0x559521027e80: ref=2
bluetoothd[5497]: src/adapter.c:suspend_discovery() 
bluetoothd[5497]: src/adapter.c:adapter_bonding_attempt() hci0 bdaddr 
E5:5B:67:2A:09:76 type 2 io_cap 0x04
bluetoothd[5497]: src/adapter.c:connected_callback() hci0 device 
E5:5B:67:2A:09:76 connected eir_len 26
bluetoothd[5497]: src/adapter.c:dev_disconnected() Device E5:5B:67:2A:09:76 
disconnected, reason 0
bluetoothd[5497]: src/adapter.c:adapter_remove_connection() 
bluetoothd[5497]: plugins/policy.c:disconnect_cb() reason 0
bluetoothd[5497]: src/adapter.c:bonding_attempt_complete() hci0 bdaddr 
E5:5B:67:2A:09:76 type 2 status 0xe
bluetoothd[5497]: src/device.c:device_bonding_complete() bonding 0x55952102d670 
status 0x0e
bluetoothd[5497]: src/device.c:device_bonding_failed() status 14
bluetoothd[5497]: src/agent.c:agent_unref() 0x559521027e80: ref=1
bluetoothd[5497]: src/adapter.c:resume_discovery() 
bluetoothd[5497]: src/adapter.c:pair_device_complete() Failed (0x03)
bluetoothd[5497]: src/adapter.c:bonding_attempt_complete() hci0 bdaddr 
E5:5B:67:2A:09:76 type 2 status 0x3
bluetoothd[5497]: src/device.c:device_bonding_complete() bonding (nil) status 
0x03
bluetoothd[5497]: src/device.c:device_bonding_failed() status 3
bluetoothd[5497]: src/adapter.c:resume_discovery()

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Title:
  Pairing with bluetooth mice fails

Status in bluez package in Ubuntu:
  Incomplete

Bug description:
  I'm using Ubuntu 20.04 on a Huawei Matebook 13 AMD laptop which seems
  to use a Realtek RTL8822CE Wifi/Bluetooth combo adapter.

  I've been unsuccessful to pair with 2 different bluetooth mice.
  However bluetooth seems to work with other devices. I'm under the
  impression that this problem only happens with Bluetooth LE devices.

  Trying to pair using bluetoothctl fails with the
  org.bluez.Error.AuthenticationCanceled error:

  [bluetooth]# pair E5:5B:67:2A:09:76
  Attempting to pair with E5:5B:67:2A:09:76
  [CHG] Device E5:5B:67:2A:09:76 Connected: yes
  [CHG] Device E5:5B:67:2A:09:76 Connected: no
  Failed to pair: org.bluez.Error.AuthenticationCanceled

  A quick google search for org.bluez.Error.AuthenticationCanceled
  reported nothing relevant.

  Running btmon while trying to pair with the device gives me the
  following:

  Bluetooth monitor ver 5.53
  = Note: Linux version 5.4.0-40-generic (x86_64)   
0.998188
  = Note: Bluetooth subsystem version 2.22  
0.998193
  = New Index: E8:6F:38:9C:2B:3C (Primary,USB,hci0) 
 [hci0] 0.998194
  = Open Index: E8:6F:38:9C:2B:3C   
 [hci0] 0.998195
  = Index Info: E8:6F:38:9C:2B:3C (Realtek Semiconductor Corporation)   
 [hci0] 0.998197
  @ MGMT Open: bluetoothd (privileged) version 1.14 
   {0x0001} 0.998198
  @ MGMT Open: btmon (privileged) version 1.14  
   {0x0002} 0.998310
  @ MGMT Command: Pair Device (0x0019) plen 8   
{0x0001} [hci0] 8.162442
  LE Address: E5:5B:67:2A:09:76 (Static)
  Capability: KeyboardDisplay (0x04)
  < HCI Command: LE Set Extended Scan Parameters (0x08|0x0041) plen 8   
  #1 [hci0] 8.162527
  Own address type: Public (0x00)
  Filter policy: Ignore not in white list (0x01)
  PHYs: 0x01
  Entry 0: LE 1M
Type: Passive (0x00)
Interval: 60.000 msec (0x0060)
Window: 30.000 msec (0x0030)
  > HCI Event: Command Complete (0x0e) plen 4   
  #2 [hci0] 8.284618
LE Set Extended Scan Parameters (0x08|0x0041) ncmd 2
  Status: Success (0x00)
  < HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6   
   

[Touch-packages] [Bug 1887968] Re: Pairing with bluetooth mice fails

2020-07-17 Thread Julian
Hi Sebastien,

journalctl log Attached.

** Attachment added: "journalctl.txt"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1887968/+attachment/5393587/+files/journalctl.txt

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https://bugs.launchpad.net/bugs/1887968

Title:
  Pairing with bluetooth mice fails

Status in bluez package in Ubuntu:
  Incomplete

Bug description:
  I'm using Ubuntu 20.04 on a Huawei Matebook 13 AMD laptop which seems
  to use a Realtek RTL8822CE Wifi/Bluetooth combo adapter.

  I've been unsuccessful to pair with 2 different bluetooth mice.
  However bluetooth seems to work with other devices. I'm under the
  impression that this problem only happens with Bluetooth LE devices.

  Trying to pair using bluetoothctl fails with the
  org.bluez.Error.AuthenticationCanceled error:

  [bluetooth]# pair E5:5B:67:2A:09:76
  Attempting to pair with E5:5B:67:2A:09:76
  [CHG] Device E5:5B:67:2A:09:76 Connected: yes
  [CHG] Device E5:5B:67:2A:09:76 Connected: no
  Failed to pair: org.bluez.Error.AuthenticationCanceled

  A quick google search for org.bluez.Error.AuthenticationCanceled
  reported nothing relevant.

  Running btmon while trying to pair with the device gives me the
  following:

  Bluetooth monitor ver 5.53
  = Note: Linux version 5.4.0-40-generic (x86_64)   
0.998188
  = Note: Bluetooth subsystem version 2.22  
0.998193
  = New Index: E8:6F:38:9C:2B:3C (Primary,USB,hci0) 
 [hci0] 0.998194
  = Open Index: E8:6F:38:9C:2B:3C   
 [hci0] 0.998195
  = Index Info: E8:6F:38:9C:2B:3C (Realtek Semiconductor Corporation)   
 [hci0] 0.998197
  @ MGMT Open: bluetoothd (privileged) version 1.14 
   {0x0001} 0.998198
  @ MGMT Open: btmon (privileged) version 1.14  
   {0x0002} 0.998310
  @ MGMT Command: Pair Device (0x0019) plen 8   
{0x0001} [hci0] 8.162442
  LE Address: E5:5B:67:2A:09:76 (Static)
  Capability: KeyboardDisplay (0x04)
  < HCI Command: LE Set Extended Scan Parameters (0x08|0x0041) plen 8   
  #1 [hci0] 8.162527
  Own address type: Public (0x00)
  Filter policy: Ignore not in white list (0x01)
  PHYs: 0x01
  Entry 0: LE 1M
Type: Passive (0x00)
Interval: 60.000 msec (0x0060)
Window: 30.000 msec (0x0030)
  > HCI Event: Command Complete (0x0e) plen 4   
  #2 [hci0] 8.284618
LE Set Extended Scan Parameters (0x08|0x0041) ncmd 2
  Status: Success (0x00)
  < HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6   
  #3 [hci0] 8.284654
  Extended scan: Enabled (0x01)
  Filter duplicates: Enabled (0x01)
  Duration: 0 msec (0x)
  Period: 0.00 sec (0x)
  > HCI Event: Command Complete (0x0e) plen 4   
  #4 [hci0] 8.289616
LE Set Extended Scan Enable (0x08|0x0042) ncmd 2
  Status: Success (0x00)
  > HCI Event: LE Meta Event (0x3e) plen 52 
  #5 [hci0] 8.343614
LE Extended Advertising Report (0x0d)
  Num reports: 1
  Entry 0
Event type: 0x0013
  Props: 0x0013
Connectable
Scannable
Use legacy advertising PDUs
  Data status: Complete
Legacy PDU Type: ADV_IND (0x0013)
Address type: Random (0x01)
Address: E5:5B:67:2A:09:76 (Static)
Primary PHY: LE 1M
Secondary PHY: No packets
SID: no ADI field (0xff)
TX power: 127 dBm
RSSI: -20 dBm (0xec)
Periodic advertising invteral: 0.00 msec (0x)
Direct address type: Public (0x00)
Direct address: 00:00:00:00:00:00 (OUI 00-00-00)
Data length: 0x1a
  03 19 c2 03 02 01 05 03 03 12 18 0e 09 52 61 7a 

[Touch-packages] [Bug 1887968] Re: Pairing with bluetooth mice fails

2020-07-17 Thread Julian
apport information

** Tags added: apport-collected focal

** Description changed:

  I'm using Ubuntu 20.04 on a Huawei Matebook 13 AMD laptop which seems to
  use a Realtek RTL8822CE Wifi/Bluetooth combo adapter.
  
  I've been unsuccessful to pair with 2 different bluetooth mice. However
  bluetooth seems to work with other devices. I'm under the impression
  that this problem only happens with Bluetooth LE devices.
  
  Trying to pair using bluetoothctl fails with the
  org.bluez.Error.AuthenticationCanceled error:
  
  [bluetooth]# pair E5:5B:67:2A:09:76
  Attempting to pair with E5:5B:67:2A:09:76
  [CHG] Device E5:5B:67:2A:09:76 Connected: yes
  [CHG] Device E5:5B:67:2A:09:76 Connected: no
  Failed to pair: org.bluez.Error.AuthenticationCanceled
  
  A quick google search for org.bluez.Error.AuthenticationCanceled
  reported nothing relevant.
  
  Running btmon while trying to pair with the device gives me the
  following:
  
  Bluetooth monitor ver 5.53
  = Note: Linux version 5.4.0-40-generic (x86_64)   
0.998188
  = Note: Bluetooth subsystem version 2.22  
0.998193
  = New Index: E8:6F:38:9C:2B:3C (Primary,USB,hci0) 
 [hci0] 0.998194
  = Open Index: E8:6F:38:9C:2B:3C   
 [hci0] 0.998195
  = Index Info: E8:6F:38:9C:2B:3C (Realtek Semiconductor Corporation)   
 [hci0] 0.998197
  @ MGMT Open: bluetoothd (privileged) version 1.14 
   {0x0001} 0.998198
  @ MGMT Open: btmon (privileged) version 1.14  
   {0x0002} 0.998310
  @ MGMT Command: Pair Device (0x0019) plen 8   
{0x0001} [hci0] 8.162442
  LE Address: E5:5B:67:2A:09:76 (Static)
  Capability: KeyboardDisplay (0x04)
  < HCI Command: LE Set Extended Scan Parameters (0x08|0x0041) plen 8   
  #1 [hci0] 8.162527
  Own address type: Public (0x00)
  Filter policy: Ignore not in white list (0x01)
  PHYs: 0x01
  Entry 0: LE 1M
Type: Passive (0x00)
Interval: 60.000 msec (0x0060)
Window: 30.000 msec (0x0030)
  > HCI Event: Command Complete (0x0e) plen 4   
  #2 [hci0] 8.284618
LE Set Extended Scan Parameters (0x08|0x0041) ncmd 2
  Status: Success (0x00)
  < HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6   
  #3 [hci0] 8.284654
  Extended scan: Enabled (0x01)
  Filter duplicates: Enabled (0x01)
  Duration: 0 msec (0x)
  Period: 0.00 sec (0x)
  > HCI Event: Command Complete (0x0e) plen 4   
  #4 [hci0] 8.289616
LE Set Extended Scan Enable (0x08|0x0042) ncmd 2
  Status: Success (0x00)
  > HCI Event: LE Meta Event (0x3e) plen 52 
  #5 [hci0] 8.343614
LE Extended Advertising Report (0x0d)
  Num reports: 1
  Entry 0
Event type: 0x0013
  Props: 0x0013
Connectable
Scannable
Use legacy advertising PDUs
  Data status: Complete
Legacy PDU Type: ADV_IND (0x0013)
Address type: Random (0x01)
Address: E5:5B:67:2A:09:76 (Static)
Primary PHY: LE 1M
Secondary PHY: No packets
SID: no ADI field (0xff)
TX power: 127 dBm
RSSI: -20 dBm (0xec)
Periodic advertising invteral: 0.00 msec (0x)
Direct address type: Public (0x00)
Direct address: 00:00:00:00:00:00 (OUI 00-00-00)
Data length: 0x1a
  03 19 c2 03 02 01 05 03 03 12 18 0e 09 52 61 7a  .Raz
  65 72 20 41 74 68 65 72 69 73er Atheris  
  < HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6   
  #6 [hci0] 8.343656
  Extended scan: Disabled (0x00)
  Filter duplicates: Disabled (0x00)
  Duration: 0 msec (0x)
 

[Touch-packages] [Bug 1887968] Re: Pairing with bluetooth mice fails

2020-07-17 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will
automatically gather debugging information, in a terminal:

  apport-collect 1887968

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: bluez (Ubuntu)
   Importance: Undecided => Low

** Changed in: bluez (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1887968

Title:
  Pairing with bluetooth mice fails

Status in bluez package in Ubuntu:
  Incomplete

Bug description:
  I'm using Ubuntu 20.04 on a Huawei Matebook 13 AMD laptop which seems
  to use a Realtek RTL8822CE Wifi/Bluetooth combo adapter.

  I've been unsuccessful to pair with 2 different bluetooth mice.
  However bluetooth seems to work with other devices. I'm under the
  impression that this problem only happens with Bluetooth LE devices.

  Trying to pair using bluetoothctl fails with the
  org.bluez.Error.AuthenticationCanceled error:

  [bluetooth]# pair E5:5B:67:2A:09:76
  Attempting to pair with E5:5B:67:2A:09:76
  [CHG] Device E5:5B:67:2A:09:76 Connected: yes
  [CHG] Device E5:5B:67:2A:09:76 Connected: no
  Failed to pair: org.bluez.Error.AuthenticationCanceled

  A quick google search for org.bluez.Error.AuthenticationCanceled
  reported nothing relevant.

  Running btmon while trying to pair with the device gives me the
  following:

  Bluetooth monitor ver 5.53
  = Note: Linux version 5.4.0-40-generic (x86_64)   
0.998188
  = Note: Bluetooth subsystem version 2.22  
0.998193
  = New Index: E8:6F:38:9C:2B:3C (Primary,USB,hci0) 
 [hci0] 0.998194
  = Open Index: E8:6F:38:9C:2B:3C   
 [hci0] 0.998195
  = Index Info: E8:6F:38:9C:2B:3C (Realtek Semiconductor Corporation)   
 [hci0] 0.998197
  @ MGMT Open: bluetoothd (privileged) version 1.14 
   {0x0001} 0.998198
  @ MGMT Open: btmon (privileged) version 1.14  
   {0x0002} 0.998310
  @ MGMT Command: Pair Device (0x0019) plen 8   
{0x0001} [hci0] 8.162442
  LE Address: E5:5B:67:2A:09:76 (Static)
  Capability: KeyboardDisplay (0x04)
  < HCI Command: LE Set Extended Scan Parameters (0x08|0x0041) plen 8   
  #1 [hci0] 8.162527
  Own address type: Public (0x00)
  Filter policy: Ignore not in white list (0x01)
  PHYs: 0x01
  Entry 0: LE 1M
Type: Passive (0x00)
Interval: 60.000 msec (0x0060)
Window: 30.000 msec (0x0030)
  > HCI Event: Command Complete (0x0e) plen 4   
  #2 [hci0] 8.284618
LE Set Extended Scan Parameters (0x08|0x0041) ncmd 2
  Status: Success (0x00)
  < HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6   
  #3 [hci0] 8.284654
  Extended scan: Enabled (0x01)
  Filter duplicates: Enabled (0x01)
  Duration: 0 msec (0x)
  Period: 0.00 sec (0x)
  > HCI Event: Command Complete (0x0e) plen 4   
  #4 [hci0] 8.289616
LE Set Extended Scan Enable (0x08|0x0042) ncmd 2
  Status: Success (0x00)
  > HCI Event: LE Meta Event (0x3e) plen 52 
  #5 [hci0] 8.343614
LE Extended Advertising Report (0x0d)
  Num reports: 1
  Entry 0
Event type: 0x0013
  Props: 0x0013
Connectable
Scannable
Use legacy advertising PDUs
  Data status: Complete
Legacy PDU Type: ADV_IND (0x0013)
Address type: Random (0x01)
Address: E5:5B:67:2A:09:76 (Static)
Primary PHY: LE 1M
Secondary PHY: No 

[Touch-packages] [Bug 1887968] Re: Pairing with bluetooth mice fails

2020-07-17 Thread Sebastien Bacher
Could you also add your 'journalctl -b 0' after getting the issue?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1887968

Title:
  Pairing with bluetooth mice fails

Status in bluez package in Ubuntu:
  Incomplete

Bug description:
  I'm using Ubuntu 20.04 on a Huawei Matebook 13 AMD laptop which seems
  to use a Realtek RTL8822CE Wifi/Bluetooth combo adapter.

  I've been unsuccessful to pair with 2 different bluetooth mice.
  However bluetooth seems to work with other devices. I'm under the
  impression that this problem only happens with Bluetooth LE devices.

  Trying to pair using bluetoothctl fails with the
  org.bluez.Error.AuthenticationCanceled error:

  [bluetooth]# pair E5:5B:67:2A:09:76
  Attempting to pair with E5:5B:67:2A:09:76
  [CHG] Device E5:5B:67:2A:09:76 Connected: yes
  [CHG] Device E5:5B:67:2A:09:76 Connected: no
  Failed to pair: org.bluez.Error.AuthenticationCanceled

  A quick google search for org.bluez.Error.AuthenticationCanceled
  reported nothing relevant.

  Running btmon while trying to pair with the device gives me the
  following:

  Bluetooth monitor ver 5.53
  = Note: Linux version 5.4.0-40-generic (x86_64)   
0.998188
  = Note: Bluetooth subsystem version 2.22  
0.998193
  = New Index: E8:6F:38:9C:2B:3C (Primary,USB,hci0) 
 [hci0] 0.998194
  = Open Index: E8:6F:38:9C:2B:3C   
 [hci0] 0.998195
  = Index Info: E8:6F:38:9C:2B:3C (Realtek Semiconductor Corporation)   
 [hci0] 0.998197
  @ MGMT Open: bluetoothd (privileged) version 1.14 
   {0x0001} 0.998198
  @ MGMT Open: btmon (privileged) version 1.14  
   {0x0002} 0.998310
  @ MGMT Command: Pair Device (0x0019) plen 8   
{0x0001} [hci0] 8.162442
  LE Address: E5:5B:67:2A:09:76 (Static)
  Capability: KeyboardDisplay (0x04)
  < HCI Command: LE Set Extended Scan Parameters (0x08|0x0041) plen 8   
  #1 [hci0] 8.162527
  Own address type: Public (0x00)
  Filter policy: Ignore not in white list (0x01)
  PHYs: 0x01
  Entry 0: LE 1M
Type: Passive (0x00)
Interval: 60.000 msec (0x0060)
Window: 30.000 msec (0x0030)
  > HCI Event: Command Complete (0x0e) plen 4   
  #2 [hci0] 8.284618
LE Set Extended Scan Parameters (0x08|0x0041) ncmd 2
  Status: Success (0x00)
  < HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6   
  #3 [hci0] 8.284654
  Extended scan: Enabled (0x01)
  Filter duplicates: Enabled (0x01)
  Duration: 0 msec (0x)
  Period: 0.00 sec (0x)
  > HCI Event: Command Complete (0x0e) plen 4   
  #4 [hci0] 8.289616
LE Set Extended Scan Enable (0x08|0x0042) ncmd 2
  Status: Success (0x00)
  > HCI Event: LE Meta Event (0x3e) plen 52 
  #5 [hci0] 8.343614
LE Extended Advertising Report (0x0d)
  Num reports: 1
  Entry 0
Event type: 0x0013
  Props: 0x0013
Connectable
Scannable
Use legacy advertising PDUs
  Data status: Complete
Legacy PDU Type: ADV_IND (0x0013)
Address type: Random (0x01)
Address: E5:5B:67:2A:09:76 (Static)
Primary PHY: LE 1M
Secondary PHY: No packets
SID: no ADI field (0xff)
TX power: 127 dBm
RSSI: -20 dBm (0xec)
Periodic advertising invteral: 0.00 msec (0x)
Direct address type: Public (0x00)
Direct address: 00:00:00:00:00:00 (OUI 00-00-00)
Data length: 0x1a
  03 19 c2 03 02 01 05 03 03 12 18 0e 09 52 61 7a  .Raz
  65 72 20 41 74 68 65 72 69 73er Atheris  
  < HCI Command: LE Set