[Touch-packages] [Bug 1891987] Re: epson stylus photo rx560 is detected, added, but when printing, task is ending up immediatelly with success
[Expired for cups (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1891987 Title: epson stylus photo rx560 is detected, added, but when printing, task is ending up immediatelly with success Status in cups package in Ubuntu: Expired Bug description: Tried with both manufacturer and gutenprint driver: 1. plug an epson stylus photo rx560 via usb 2. add the driver (manufacturer first, retried with gutenprint) autodetected our gtk ubuntu specific application. 3. Tried to print with multiple apps: the task is queued and then immediately terminated with success. Nothing is printed. $ lsmod | grep usb usb_storage77824 1 uas usblp 24576 0 btusb 57344 0 btrtl 24576 1 btusb btbcm 16384 1 btusb btintel24576 1 btusb bluetooth 581632 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm usbhid 57344 0 hid 131072 2 usbhid,hid_generic Logs when adding the printer: $ tail -f /var/log/syslog Aug 18 09:36:00 casanier kernel: [ 2570.342143] usb 1-1: new high-speed USB device number 10 using xhci_hcd Aug 18 09:36:00 casanier kernel: [ 2570.501144] usb 1-1: New USB device found, idVendor=04b8, idProduct=0827, bcdDevice= 1.00 Aug 18 09:36:00 casanier kernel: [ 2570.501150] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Aug 18 09:36:00 casanier kernel: [ 2570.501154] usb 1-1: Product: USB2.0 MFP(Hi-Speed) Aug 18 09:36:00 casanier kernel: [ 2570.501157] usb 1-1: Manufacturer: EPSON Aug 18 09:36:00 casanier kernel: [ 2570.501159] usb 1-1: SerialNumber: LH1010609180813040 Aug 18 09:36:00 casanier kernel: [ 2570.514421] usblp 1-1:1.1: usblp0: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0827 Aug 18 09:36:00 casanier kernel: [ 2570.516384] usb-storage 1-1:1.2: USB Mass Storage device detected Aug 18 09:36:00 casanier kernel: [ 2570.516676] scsi host5: usb-storage 1-1:1.2 Aug 18 09:36:00 casanier systemd[1]: Started Configure Plugged-In Printer. Aug 18 09:36:00 casanier udev-configure-printer: add usb-001-010 Aug 18 09:36:00 casanier udev-configure-printer: device devpath is /devices/pci:00/:00:14.0/usb1/1-1 Aug 18 09:36:00 casanier udev-configure-printer: Device already handled Aug 18 09:36:00 casanier systemd[1]: configure-printer@usb-001-010.service: Main process exited, code=exited, status=1/FAILURE Aug 18 09:36:00 casanier systemd[1]: configure-printer@usb-001-010.service: Failed with result 'exit-code'. Aug 18 09:36:01 casanier kernel: [ 2571.538832] scsi 5:0:0:0: Direct-Access EPSONStylus Storage 1.00 PQ: 0 ANSI: 2 Aug 18 09:36:01 casanier kernel: [ 2571.539702] sd 5:0:0:0: Attached scsi generic sg0 type 0 Aug 18 09:36:01 casanier kernel: [ 2571.545241] sd 5:0:0:0: Power-on or device reset occurred Aug 18 09:36:01 casanier kernel: [ 2571.601212] sd 5:0:0:0: [sda] Attached SCSI removable disk ^C $ ls -l /dev/usb/lp0 crw-rw 1 root lp 180, 0 août 18 09:36 /dev/usb/lp0 $ ls -l /dev/bus/usb/*/* crw-rw-r-- 1 root root189, 0 août 18 08:53 /dev/bus/usb/001/001 crw-rw-r-- 1 root root189, 1 août 18 08:53 /dev/bus/usb/001/002 crw-rw-r-- 1 root root189, 2 août 18 08:53 /dev/bus/usb/001/003 crw-rw-r-- 1 root root189, 3 août 18 08:53 /dev/bus/usb/001/004 crw-rw 1 root plugdev 189, 4 août 18 08:53 /dev/bus/usb/001/005 crw-rw-r-- 1 root root189, 5 août 18 08:53 /dev/bus/usb/001/006 crw-rw-r--+ 1 root lp 189, 9 août 18 09:36 /dev/bus/usb/001/010 crw-rw-r-- 1 root root189, 128 août 18 08:53 /dev/bus/usb/002/001 $ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;MDL:Stylus Photo RX560;CLS:PRINTER;DES:EPSON Stylus Photo RX560; $ lpinfo -v file cups-brf:/ network socket network lpd network http network beh network https network ipp direct hp network ipps direct usb://EPSON/Stylus%20Photo%20RX560?serial=LH1010609180813040&interface=1 direct hpfax ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: W [18/Aug/2020:09:01:38 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Stylus-Photo-RX560-Gray..\' already exists W [18/Aug/2020:09:01:38 +0200] CreateProfile failed: org.freedesktop.ColorManager.A
[Touch-packages] [Bug 1891987] Re: epson stylus photo rx560 is detected, added, but when printing, task is ending up immediatelly with success
I think best is that you go through all applicable parts of https://wiki.ubuntu.com/DebuggingPrintingProblems Especially I need - How is your printer connected (USB, network) - All info about the healthiness of the connection (see the USB and network connection sections) - The PPD file(s) of your print queues (in /etc/cups/ppd/) - Thew CUPS error_log (in debug mode) from an execution of a print job - Input files you tried to print without success The output of the command driverless (to see whether there are alternative approaches to use the printer) Please attach all logs, files, ... one by one, do not compress them and do not package them together (so one can navigate through everything of the bug report inside the browser). ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1891987 Title: epson stylus photo rx560 is detected, added, but when printing, task is ending up immediatelly with success Status in cups package in Ubuntu: Incomplete Bug description: Tried with both manufacturer and gutenprint driver: 1. plug an epson stylus photo rx560 via usb 2. add the driver (manufacturer first, retried with gutenprint) autodetected our gtk ubuntu specific application. 3. Tried to print with multiple apps: the task is queued and then immediately terminated with success. Nothing is printed. $ lsmod | grep usb usb_storage77824 1 uas usblp 24576 0 btusb 57344 0 btrtl 24576 1 btusb btbcm 16384 1 btusb btintel24576 1 btusb bluetooth 581632 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm usbhid 57344 0 hid 131072 2 usbhid,hid_generic Logs when adding the printer: $ tail -f /var/log/syslog Aug 18 09:36:00 casanier kernel: [ 2570.342143] usb 1-1: new high-speed USB device number 10 using xhci_hcd Aug 18 09:36:00 casanier kernel: [ 2570.501144] usb 1-1: New USB device found, idVendor=04b8, idProduct=0827, bcdDevice= 1.00 Aug 18 09:36:00 casanier kernel: [ 2570.501150] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Aug 18 09:36:00 casanier kernel: [ 2570.501154] usb 1-1: Product: USB2.0 MFP(Hi-Speed) Aug 18 09:36:00 casanier kernel: [ 2570.501157] usb 1-1: Manufacturer: EPSON Aug 18 09:36:00 casanier kernel: [ 2570.501159] usb 1-1: SerialNumber: LH1010609180813040 Aug 18 09:36:00 casanier kernel: [ 2570.514421] usblp 1-1:1.1: usblp0: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0827 Aug 18 09:36:00 casanier kernel: [ 2570.516384] usb-storage 1-1:1.2: USB Mass Storage device detected Aug 18 09:36:00 casanier kernel: [ 2570.516676] scsi host5: usb-storage 1-1:1.2 Aug 18 09:36:00 casanier systemd[1]: Started Configure Plugged-In Printer. Aug 18 09:36:00 casanier udev-configure-printer: add usb-001-010 Aug 18 09:36:00 casanier udev-configure-printer: device devpath is /devices/pci:00/:00:14.0/usb1/1-1 Aug 18 09:36:00 casanier udev-configure-printer: Device already handled Aug 18 09:36:00 casanier systemd[1]: configure-printer@usb-001-010.service: Main process exited, code=exited, status=1/FAILURE Aug 18 09:36:00 casanier systemd[1]: configure-printer@usb-001-010.service: Failed with result 'exit-code'. Aug 18 09:36:01 casanier kernel: [ 2571.538832] scsi 5:0:0:0: Direct-Access EPSONStylus Storage 1.00 PQ: 0 ANSI: 2 Aug 18 09:36:01 casanier kernel: [ 2571.539702] sd 5:0:0:0: Attached scsi generic sg0 type 0 Aug 18 09:36:01 casanier kernel: [ 2571.545241] sd 5:0:0:0: Power-on or device reset occurred Aug 18 09:36:01 casanier kernel: [ 2571.601212] sd 5:0:0:0: [sda] Attached SCSI removable disk ^C $ ls -l /dev/usb/lp0 crw-rw 1 root lp 180, 0 août 18 09:36 /dev/usb/lp0 $ ls -l /dev/bus/usb/*/* crw-rw-r-- 1 root root189, 0 août 18 08:53 /dev/bus/usb/001/001 crw-rw-r-- 1 root root189, 1 août 18 08:53 /dev/bus/usb/001/002 crw-rw-r-- 1 root root189, 2 août 18 08:53 /dev/bus/usb/001/003 crw-rw-r-- 1 root root189, 3 août 18 08:53 /dev/bus/usb/001/004 crw-rw 1 root plugdev 189, 4 août 18 08:53 /dev/bus/usb/001/005 crw-rw-r-- 1 root root189, 5 août 18 08:53 /dev/bus/usb/001/006 crw-rw-r--+ 1 root lp 189, 9 août 18 09:36 /dev/bus/usb/001/010 crw-rw-r-- 1 root root189, 128 août 18 08:53 /dev/bus/usb/002/001 $ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;MDL:Stylus Photo RX560;CLS:PRINTER;DES:EPSON Stylus Photo RX560; $ lpinfo -v file cups-brf:/ network socket network lpd network http network beh network https network ipp direct hp network ipps direct usb://EPSON/Stylus%20Photo%20RX56
