[Touch-packages] [Bug 1900910] Re: Xorg freeze after closing lid and Suspend
This is probably due to the open source 'nouveau' driver the system is using. Please open the 'Additional Drivers' app and use it to install the Nvidia driver it recommends. If the problem continues to happen after that then next time the freeze occurs: 1. Wait for 10 seconds. 2. Reboot. 3. Run these commands: journalctl -b-1 > prevboot.txt lspci -kv > newlspci.txt and attach the resulting text files here. ** Tags added: nouveau ** Summary changed: - Xorg freeze after closing lid and Suspend + Screen freeze after closing lid and suspend ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1900910 Title: Screen freeze after closing lid and suspend Status in Ubuntu: Incomplete Bug description: Starting a few days ago, after I close my laptop lid and Ubuntu suspends, I get only a black screen (and the power light is on) when I open the laptop lid. I tried various 3-finger salutes, and nothing changes. There is no cursor. I cannot get to the console screens. The only thing that works is holding the power button until the laptop shuts off. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-7642.46~1598628707~20.04~040157c~dev-generic 5.4.44 Uname: Linux 5.4.0-7642-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27.10 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: [core,composite,opengl,decor,grid,move,compiztoolbox,gnomecompat,imgpng,resize,imgjpeg,regex,vpswitch,unitymtgrabhandles,snap,place,mousepoll,session,screenshot,resizeinfo,thumbnail,wall,animation,workarounds,expo,ezoom,staticswitcher,fade,scale,unityshell,dbus] CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Oct 21 14:25:22 2020 DistUpgraded: 2020-05-01 18:43:33,860 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last few days GraphicsCard: NVIDIA Corporation GM204M [GeForce GTX 980M] [10de:1617] (rev a1) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer GM204M [GeForce GTX 980M] [1558:7703] InstallationDate: Installed on 2017-11-01 (1085 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: System76, Inc. Serval WS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-7642-generic root=UUID=fbf9e88e-c136-41b5-91a1-0848d0d8427a ro acpi_sleep=nonvs quiet splash snd_hda_intel.probe_mask=1 vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-05-02 (172 days ago) dmi.bios.date: 07/11/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.10RSA1 dmi.board.asset.tag: Tag 12345 dmi.board.name: Serval WS dmi.board.vendor: System76, Inc. dmi.board.version: serw9 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.10RSA1:bd07/11/2016:svnSystem76,Inc.:pnServalWS:pvrserw9:rvnSystem76,Inc.:rnServalWS:rvrserw9:cvnSystem76,Inc.:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: Serval WS dmi.product.sku: Not Applicable dmi.product.version: serw9 dmi.sys.vendor: System76, Inc. version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900910/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1900910] Re: Xorg freeze after closing lid and Suspend
The same thing happens when I lock my screen. When I come back, the power has shut off. Pressing the power button starts what looks like a power-up, but it ends up with just a black screen. None of the keys seem to do anything. I have to power-cycle my laptop to get it to work again. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1900910 Title: Xorg freeze after closing lid and Suspend Status in xorg package in Ubuntu: New Bug description: Starting a few days ago, after I close my laptop lid and Ubuntu suspends, I get only a black screen (and the power light is on) when I open the laptop lid. I tried various 3-finger salutes, and nothing changes. There is no cursor. I cannot get to the console screens. The only thing that works is holding the power button until the laptop shuts off. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-7642.46~1598628707~20.04~040157c~dev-generic 5.4.44 Uname: Linux 5.4.0-7642-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27.10 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: [core,composite,opengl,decor,grid,move,compiztoolbox,gnomecompat,imgpng,resize,imgjpeg,regex,vpswitch,unitymtgrabhandles,snap,place,mousepoll,session,screenshot,resizeinfo,thumbnail,wall,animation,workarounds,expo,ezoom,staticswitcher,fade,scale,unityshell,dbus] CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Oct 21 14:25:22 2020 DistUpgraded: 2020-05-01 18:43:33,860 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last few days GraphicsCard: NVIDIA Corporation GM204M [GeForce GTX 980M] [10de:1617] (rev a1) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer GM204M [GeForce GTX 980M] [1558:7703] InstallationDate: Installed on 2017-11-01 (1085 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: System76, Inc. Serval WS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-7642-generic root=UUID=fbf9e88e-c136-41b5-91a1-0848d0d8427a ro acpi_sleep=nonvs quiet splash snd_hda_intel.probe_mask=1 vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-05-02 (172 days ago) dmi.bios.date: 07/11/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.10RSA1 dmi.board.asset.tag: Tag 12345 dmi.board.name: Serval WS dmi.board.vendor: System76, Inc. dmi.board.version: serw9 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.10RSA1:bd07/11/2016:svnSystem76,Inc.:pnServalWS:pvrserw9:rvnSystem76,Inc.:rnServalWS:rvrserw9:cvnSystem76,Inc.:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: Serval WS dmi.product.sku: Not Applicable dmi.product.version: serw9 dmi.sys.vendor: System76, Inc. version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1900910/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
