[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
@Alex, Download 3 deb files, then run 'sudo dpkg -i *.deb'; 'reboot', and check if the running kernel is the testing kernel through 'uname -a' -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Please test this kernel: https://people.canonical.com/~hwang4/lp1918458/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Please collect a log while the system is playing the sound via speaker: check the speaker is the active output device play the music via youtu or sth else run 'sudo sh -c 'echo 1 > /sys/module/snd_hda_codec/parameters/dump_coef' run 'alsa-info --no-upload' to get the alsa-info.txt. upload the alsa-info.txt. thx. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Hello Hui Wang, Just ran these commands, still no sound out of the speakers on my side. Best Regards, Thibaut Soubrié Le ven. 9 juil. 2021 à 09:25, Hui Wang <1918...@bugs.launchpad.net> a écrit : > Please test this command: > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x10 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x0e20 > //please test if speaker works. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1918458 > > Title: > [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback > problem, no sound from speakers, headphones ok > > Status in alsa-driver package in Ubuntu: > Confirmed > > Bug description: > Expect : sound from speaker > Instead, obtain : no sound. > > > Tried various configuration of /etc/modprobe.d/alsa-conf with : > > options snd-hda-intel model= and > options snd-intel-dspcfg dsp_driver=3 or 1 > and systematic reboot. > > Either I get dummy output, or I get proper output detection, alsamixer > and pavucontrol seems 100% ok, but no sound comes from the speakers. > > I'm under a dualboot with Windows 10, BIOS fast boot disabled. > Ubuntu 20.04.2 LTS > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-44-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: thibauts 1522 F pulseaudio >/dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Wed Mar 10 18:10:30 2021 > InstallationDate: Installed on 2021-03-09 (1 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp > failed > Symptom_Card: Cannon Point-LP High Definition Audio Controller - > sof-hda-dsp > Symptom_Jack: Grey Speaker, Internal > Symptom_Type: Only some of outputs are working > Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] > Playback problem > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/24/2019 > dmi.bios.release: 1.4 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V1.04 > dmi.board.asset.tag: Default string > dmi.board.name: Guinness_WL > dmi.board.vendor: WL > dmi.board.version: V1.04 > dmi.chassis.type: 10 > dmi.chassis.vendor: Acer > dmi.chassis.version: V1.04 > dmi.ec.firmware.release: 1.6 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: > dmi.product.family: Swift 5 > dmi.product.name: Swift SF515-51T > dmi.product.sku: > dmi.product.version: V1.04 > dmi.sys.vendor: Acer > mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp fail
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Please test this command: sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x10 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x0e20 //please test if speaker works. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
OK, let me ask for help from realtek. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Please try this: $sudo ./set-verb.sh check if spk works or not. thx. ** Attachment added: "set-verb.sh" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+attachment/5509705/+files/set-verb.sh -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Hello, I also just ran all commands without a restart and none of them caused sound to come from the speaker. There is still no sound after a restart. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Hello Hui Wang, Thanks for trying to solve the issue ! I just ran all these commands (without any shutdown, I assumed it was not needed), none solved the speaker problem. Best Regards, Thibaut Soubrié Le mer. 7 juil. 2021 à 04:05, Hui Wang <1918...@bugs.launchpad.net> a écrit : > @Thibaut, > > Doesn't matter, Alex already. provided the log. > > Please run below commands and test speaker. If those commands don't > work, I will contact realtek (I guess the spk amplifier is an i2s one, > need special initialization). > > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x10 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x0f20 > //please test if speaker works. > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x1b > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x0e4b > //please test if speaker works. > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x33 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8c00 > //please test if speaker works. > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8d6a > //please test if speaker works. > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x36 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x5737 > //please test if speaker works. > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x37 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0xfe16 > //please test if speaker works. > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x38 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x7981 > //please test if speaker works. > > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x45 > sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0xd089 > //please test if speaker works. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1918458 > > Title: > [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback > problem, no sound from speakers, headphones ok > > Status in alsa-driver package in Ubuntu: > Confirmed > > Bug description: > Expect : sound from speaker > Instead, obtain : no sound. > > > Tried various configuration of /etc/modprobe.d/alsa-conf with : > > options snd-hda-intel model= and > options snd-intel-dspcfg dsp_driver=3 or 1 > and systematic reboot. > > Either I get dummy output, or I get proper output detection, alsamixer > and pavucontrol seems 100% ok, but no sound comes from the speakers. > > I'm under a dualboot with Windows 10, BIOS fast boot disabled. > Ubuntu 20.04.2 LTS > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-44-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: thibauts 1522 F pulseaudio >/dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Wed Mar 10 18:10:30 2021 > InstallationDate: Installed on 2021-03-09 (1 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp > failed > Symptom_Card: Cannon Point-LP High Definition Audio Controller - > sof-hda-dsp > Symptom_Jack: Grey Speaker, Internal > Symptom_Type: Only some of outputs are working > Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] > Playback problem > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/24/2019 > dmi.bios.release: 1.4 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V1.04 > dmi.board.asset.tag: Default string > dmi.board.name: Guinness_WL > dmi.board.vendor: WL > dmi.board.version: V1.04 > dmi.chassis.type: 10 > dmi.chassis.vendor: Acer > dmi.chassis.version: V1.04 > dmi.ec.firmware.release: 1.6 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: > dmi.product.family: Swift 5 > dmi.product.name: Swift SF515-51T > dmi.product.sku: > dmi.product.version: V1.04 > dmi.sys.vendor: Acer > mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
@Thibaut, Doesn't matter, Alex already. provided the log. Please run below commands and test speaker. If those commands don't work, I will contact realtek (I guess the spk amplifier is an i2s one, need special initialization). sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x10 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x0f20 //please test if speaker works. sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x1b sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x0e4b //please test if speaker works. sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x33 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8c00 //please test if speaker works. sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8d6a //please test if speaker works. sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x36 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x5737 //please test if speaker works. sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x37 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0xfe16 //please test if speaker works. sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x38 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x7981 //please test if speaker works. sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x45 sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0xd089 //please test if speaker works. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Hello, Many thanks for the tool & instruction. However, the RtHDDump.exe generates an empty file on my end, even if I run the application in admin mode. Best Regards, Thibaut Le mar. 6 juil. 2021 à 02:15, Hui Wang <1918...@bugs.launchpad.net> a écrit : > this is the dumptool in the windows. > > ** Attachment added: "RtHDDump_V236.zip" > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+attachment/5509207/+files/RtHDDump_V236.zip > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1918458 > > Title: > [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback > problem, no sound from speakers, headphones ok > > Status in alsa-driver package in Ubuntu: > Confirmed > > Bug description: > Expect : sound from speaker > Instead, obtain : no sound. > > > Tried various configuration of /etc/modprobe.d/alsa-conf with : > > options snd-hda-intel model= and > options snd-intel-dspcfg dsp_driver=3 or 1 > and systematic reboot. > > Either I get dummy output, or I get proper output detection, alsamixer > and pavucontrol seems 100% ok, but no sound comes from the speakers. > > I'm under a dualboot with Windows 10, BIOS fast boot disabled. > Ubuntu 20.04.2 LTS > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-44-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: thibauts 1522 F pulseaudio >/dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Wed Mar 10 18:10:30 2021 > InstallationDate: Installed on 2021-03-09 (1 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp > failed > Symptom_Card: Cannon Point-LP High Definition Audio Controller - > sof-hda-dsp > Symptom_Jack: Grey Speaker, Internal > Symptom_Type: Only some of outputs are working > Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] > Playback problem > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/24/2019 > dmi.bios.release: 1.4 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V1.04 > dmi.board.asset.tag: Default string > dmi.board.name: Guinness_WL > dmi.board.vendor: WL > dmi.board.version: V1.04 > dmi.chassis.type: 10 > dmi.chassis.vendor: Acer > dmi.chassis.version: V1.04 > dmi.ec.firmware.release: 1.6 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: > dmi.product.family: Swift 5 > dmi.product.name: Swift SF515-51T > dmi.product.sku: > dmi.product.version: V1.04 > dmi.sys.vendor: Acer > mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audi
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
this is the dumptool in the windows. ** Attachment added: "RtHDDump_V236.zip" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+attachment/5509207/+files/RtHDDump_V236.zip -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Does the speaker work normally in the windows? If yes, please run this dumptool to get the codec setting. Then in the linux, run 'sudo sh -c 'echo 1 > /sys/module/snd_hda_codec/parameters/dump_coef', and run 'alsa-info --no-upload' to get the alsa-info.txt. Please upload both generated log files. thx. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: Confirmed Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1918458] Re: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok
** Package changed: ubuntu => alsa-driver (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1918458 Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem, no sound from speakers, headphones ok Status in alsa-driver package in Ubuntu: New Bug description: Expect : sound from speaker Instead, obtain : no sound. Tried various configuration of /etc/modprobe.d/alsa-conf with : options snd-hda-intel model= and options snd-intel-dspcfg dsp_driver=3 or 1 and systematic reboot. Either I get dummy output, or I get proper output detection, alsamixer and pavucontrol seems 100% ok, but no sound comes from the speakers. I'm under a dualboot with Windows 10, BIOS fast boot disabled. Ubuntu 20.04.2 LTS ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: thibauts 1522 F pulseaudio /dev/snd/pcmC0D0p: thibauts 1522 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 10 18:10:30 2021 InstallationDate: Installed on 2021-03-09 (1 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Point-LP High Definition Audio Controller - sof-hda-dsp Symptom_Jack: Grey Speaker, Internal Symptom_Type: Only some of outputs are working Title: [Swift SF515-51T, Realtek ALC256, Grey Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/24/2019 dmi.bios.release: 1.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.04 dmi.board.asset.tag: Default string dmi.board.name: Guinness_WL dmi.board.vendor: WL dmi.board.version: V1.04 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.04 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.04:bd05/24/2019:br1.4:efr1.6:svnAcer:pnSwiftSF515-51T:pvrV1.04:rvnWL:rnGuinness_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04: dmi.product.family: Swift 5 dmi.product.name: Swift SF515-51T dmi.product.sku: dmi.product.version: V1.04 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-03-10T18:04:19.277254 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1918458/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
