[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2022-08-14 Thread Alve
Can confirm this bug is happening on, Manjaro, Debian(bullseye), Fedora
But works just fine on Windows using the exact same hardware setup(And ports)

On a AMD 5950x, MSI MAG X570S TOMAHAWK
Got a sound sample recorded the output directly on the road caster:

Hope it helps!

** Attachment added: "POD2.WAV"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+attachment/5608715/+files/POD2.WAV

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-12-09 Thread Oliver Tacke
@Jacob Awesome research! Thanks!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-12-09 Thread Jacob Pfeifer
Hey guys, I was the one who started the amd chipset rumor. We've been
talking about the issue over at
https://forum.level1techs.com/t/rodecaster-pro-bad-audio-out-solved-
ish/170601.

At first I thought it was an amd vs intel issue just due to the hardware
I had on hand that worked/didn't work. After someone popped in
mentioning their intel device having the issue and a pcie card they
bought also having the issue it seems like the issue is with all usb3.2
gen2x2 host controllers, or at least that's my best guess. I picked up a
different pcie usb card than the person had trouble with and that was
3.2 gen2x2 capable. I can reproduce the issue on both it, and my
motherboard usb ports. However, using a usb3.0 pcie card the issue goes
away.

One strange thing to me about all of this is that the rodecaster pro is
negotiating usb2 480mbps connections, so i'm not sure why a later usb
spec would mess with that. It's also worth noting that the issue seems
to be related to the usb host controller itself as using ports capable
of different speeds/going through usb hubs or directly connecting
doesn't change the behavior. I also don't have a usb 3.1 gen2 host
controller to test to see if the issue is truly only with usb 3.2 gen2x2
controllers.

Debugging any further than that is proving difficult though. I did a
diff on both my lsusb and pw-dump output and the only changes in the two
were paths/ids which are expected to change.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 

[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-26 Thread Oliver Tacke
@Cijay

Sure, if you're interested in anything particular, just let me know.
There's full bug report output attached to the original bug report
ticket for my old setup.

Hope those two help:

dmesg | grep -e usb3 -e usb\ 3-1 > dmesg.txt
pacmd list-sinks output > pacmd.txt


** Attachment added: "Output of dmesg and pacmd"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+attachment/5543528/+files/dmesg_pacmd.zip

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-25 Thread Cijay
My bad, I thought that the brand of the main USB controller was directly
correlated to the motherboard chipset. (In my case, the Intel PC
includes an Intel USB controller and the AMD an AMD USB controller).

In any case, if you have the possibility to post a log of your different
configurations, it might help us (dmesg, pacmd list-sinks output),
thanks!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-25 Thread Oliver Tacke
@cijay Amendmend, since you're mentioning your computer's CPUs - that's
not what I was referring to when I mentioned an AMD chipset, but the USB
controller chipset that's also made by AMD.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-25 Thread Oliver Tacke
@cijay The AMD chipset as the culprit is the best hypothesis so far. I
have not checked for differences in the configuration, but only been
enjoying the Rødecaster on a non-AMD chipset port.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-25 Thread Cijay
Not sure about this rumor about AMD chipset being the culprit.
Two of my computers (running Ubuntu 20.04 with the 5.11.0-40-generic kernel) 
have the problem of distorted sound when I use the Rodecaster Pro as audio 
output.
The first is a desktop using an AMD Rysen 9 and the other is a Dell XPS laptop 
using a 10ᵉ generation Intel Core i7.

@otacke, when you use a regular USB port of your motherboard or when you
use a USB port of the PCI card, have you noticed any difference in the
Pulseaudio or Alsa configurations?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:

[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-11-20 Thread Heidi Harding
Similar to #4 I am using the Rodecaster pro for the XLR mic input as
this works fine. I connected a 3.5 mm TRS male to male cable from my
Dell Latitude's output (which outputs audio just fine) and connected it
to the mobile phone input on the rodecaster pro. That way I can still
use the headphone output from the rodecaster. It works pretty well and
it means I don't have to keep swapping headphones around just for the
one machine that has this issue.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-10-16 Thread Oliver Tacke
I have now built in a separate PCIe board with USB ports that do not
rely on AMD chipsets. The RODECaster Pro now works perfectly. It' sad
that I lost one port, but at least there's a new trace to where the
cause might be. Hopefully, this can be fixed in software, too.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-10-11 Thread Oliver Tacke
Rumor has it that the my USB ports powered by an AMD chipset might be
the culprit. I have no clue whatsoever how this could be fixed in
software, but I am now waiting for a PCIe USB card with a different
chipset to check if there's a (preliminary) fix in hardware at least.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-27 Thread Oliver Tacke
@all who commented: I am not sure if there's some threshold that needs
to be met before this issue gets more attention by someone who could
look into it, but I assume it helps if you confirm that this bug affects
you at the top of this page, so the "hotness" score rises.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-27 Thread Severi Härkönen
Same prob on Ubuntu 20.04.3

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-23 Thread Oliver Tacke
@Peabody Yes, I have ran into the same problems on 21.04 and reported
that separately at https://bugs.launchpad.net/ubuntu/+source/alsa-
driver/+bug/1927337

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-23 Thread Peabody
Same problem on Ubuntu 21

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-21 Thread Oliver Tacke
@Brett Not an option for my use case, unfortunately, but good to know
that more and more report the issue here.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-09-21 Thread Brett Callaughan
I alos have the same issue, I have found that input via the Roadcaster
Pro is fine, so I use the systemboard sound card with headphones for the
output.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-08-29 Thread Alexander List
I can confirm this problem on Ubuntu 21.04 (hirsute) running on a Dell
XPS 13 7390 2-in-1

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions


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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-05-14 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1927255/+subscriptions

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[Touch-packages] [Bug 1927255] Re: [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

2021-05-07 Thread Oliver Tacke
** Summary changed:

- [USB-Audio - RODECaster Pro, playback] Sound is distorted
+ [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1927255

Title:
  [USB-Audio - RODECaster Pro, playback] Sound is distorted (20.04)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I got a Rodecaster Pro USB device that has been causing trouble before
  and already lead to quirk handling in the kernel for the sample rate,
  see
  
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/usb/format.c?h=v5.8#n412

  The Rodecaster is running fine on my laptop, but on my desktop, only
  audio input is working. The audio output is distorted. It's played
  kind of very slowly. Interestingly, if the source is a video file, the
  video plays slower, e.g. YouTube in a browser. I have never seen
  anything like that before.

  I have tried to figure out what the cause might be and I think I have
  reached the end of where I can get to on my own. I have documented
  most things at https://ubuntuforums.org/showthread.php?t=2461568

  Putting my last step it in a nutshell: I have booted both my computers
  with a plain Ubuntu 21.04 from a pen drive (it uses kernel version
  5.11.0-16-generic) to make sure it's not some different configuration
  that I have set up over the years on my systems (both Ubuntu 20.04
  with kernel 5.8.18). I attached the Rodecaster. It runs fine on my
  laptop, but not on my desktop (used the output test from).

  I then detected the card number with

  aplay -l

  I killed pulseaudio with

  pulseaudio -k

  I then played the same sample (encoded in 48000 Hz in PCM signed 32
  bit little endian format) using

  aplay -f S32_LE -c 2 -r 48000 -D hw:x ~/sample.wav

  where x is the appropriate card number and the rest of the arguments
  meet the Rodecaster's narrow specification. It's playing fine on the
  laptop, but distorted on the desktop. As far as I understand using
  aplay this way without a plugin should send the file directly to the
  device, so I assume there's something on the way from aplay to the
  Rodecaster that's interfering (kernel or even some piece of hardware)
  - and that definitely is where my expertise ends (rather a little
  before :-)).

  I'll gladly contribute any information that could be useful and I will
  willingly help to debug this problem if it may be related to the
  kernel. If there's anything I can do, please let me know.

  Cheers,
  Oliver

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.8.18-050818-generic x86_64
  NonfreeKernelModules: blackmagic_io nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read 
kernel buffer failed: Operation not permitted
  Date: Wed May  5 18:28:46 2021
  InstallationDate: Installed on 2020-05-15 (355 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro failed
  Symptom_Card: RODECaster Pro - RODECaster Pro
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [USB-Audio - RODECaster Pro, playback] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B550-A PRO (MS-7C56)
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd10/30/2020:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C56:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550-APRO(MS-7C56):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7C56
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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