[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
I also see this in Ubuntu 20.04 Gnome. I have installed my Brother HL-L3270CDW printer using the official driver, for all features to be available: https://support.brother.com/g/b/producttop.aspx?c=us=en=hll3270cdw_us_eu_as Now, if I open the "Printers" dialogue, the manually installed Brother printer instance is shown as "Brother HL-L3270CDW CUPS", as well as a doublet called "Brother Brother HL-L3270CDW series[en]". If I remove the automatically added printer, it immediately re-appears. See also these two issues, where many Ubuntu 20.04 users see an already installed printer twice, so it seems quite a few users are affected by this: https://askubuntu.com/questions/996020/cannot-stop-network-printers-are-being-automatically-added https://askubuntu.com/questions/345083/how-do-i-disable-automatic-remote-printer-installation Things I tried, suggested on pages above: #1, With this, Libreoffice Write stalls for 30-40 seconds: enable-dbus=no #2 This didn't make any difference: sudo systemctl stop cups-browsed sudo systemctl disable cups-browsed Shows same printer twice: Printers (via Ubuntu GUI) Image Viewer (default, with Ubuntu) LibreOffice Write Shows only the correct printer: Firefox (and other browsers) Like Timur Tabi (timur-tabi) wrote on 2021-06-14: > The GTK developers tell me that this is fixed in the latest version of libgtk. How do I upgrade libgtk to the latest version on Ubuntu 20.04? Is there a way I can pull in an update for just this package from a newer version of Ubuntu, without breaking everything else? Is there a way we can try this latest version of libgtk on Ubuntu 20.04? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: Confirmed Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: cups (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: Confirmed Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
Hello again, Timur, Thanks for pushing this upstream. In your first post you said: > Applications that have their own print dialog box do not > have this problem. For example, Firefox shows only my > printer once. Same thing with Libre Office. LibreOffice gets all its print dialog entries via cups. It does not use the GTK print dialog. That is why the issue does not show up there. In which of your applications does the issue appear? Also, what is your Firefox version? Cheers, Brian. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
The GTK developers tell me that this is fixed in the latest version of libgtk. How do I upgrade libgtk to the latest version on Ubuntu 20.04? Is there a way I can pull in an update for just this package from a newer version of Ubuntu, without breaking everything else? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
https://gitlab.gnome.org/GNOME/gtk/-/issues/4025 filed Thanks for triaging this bug. ** Bug watch added: gitlab.gnome.org/GNOME/gtk/-/issues #4025 https://gitlab.gnome.org/GNOME/gtk/-/issues/4025 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
> "systemctl stop cups" removes the wrong entry -- the > one that actually works. So now I can't print any more. That's because that entry is controlled by cups. The other one isn't. As I said, cups is not involved in producing the duplicate entry. File a bug against GTK. systemctl start cups-browsed to get your working entry back. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
"systemctl stop cups" removes the wrong entry -- the one that actually works. So now I can't print any more. Interestingly, "systemctl start cups" does not restore the printer. Looks like I will have to reboot now to restore printing. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
Correction; the second entry disappears. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
The print dialog box is generated GTK. The Printers system setup dialog is probably generated by Qt. Stop cups: systemctl stop cups Which entry remains in the GTK print dialog box? I would guess - the first one. Therefore cups is not involved in its display. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
This bug is a little different because the Printers system setting only shows one printer. See attached screenshot. So even though I have only one printer configured, it shows up twice in the actual print dialog box. Also, I'm using Kubuntu. ** Attachment added: "Screenshot of printer system settings" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+attachment/5504108/+files/Screenshot_20210611_102044.png -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
This very probably not a bug in cups or any other printing package, but a GTK bug. See https://forums.linuxmint.com/viewtopic.php?f=51=348963 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1931612] Re: Print dialog box shows same printer twice
** Package changed: ubuntu => cups (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1931612 Title: Print dialog box shows same printer twice Status in cups package in Ubuntu: New Bug description: I have set up a single HP printer which is attached to my network. The setup process went smoothly, and when I open the Printers system setup panel, I see only my printer there. However, when I print from an application, and that application uses the system print dialog box, my printer appears twice. One entry, matching the name correctly, works fine. The other, which a slightly changed name, does not work at all. See attached screenshot. Applications that have their own print dialog box do not have this problem. For example, Firefox shows only my printer once. Same thing with Libre Office. Description:Ubuntu 20.04.2 LTS Release:20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1931612/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
