[Touch-packages] [Bug 1998709] Re: Screen distorted when connecting via USB-C - HDMI adapter

2022-12-04 Thread Daniel van Vugt
Thanks for the bug report. In the most recent log (XorgLog.txt) it shows
you're using the old broken 'intel' Xorg driver (bug 1867668). So please
start by uninstalling package 'xserver-xorg-video-intel' to make sure
that isn't the problem.

Please also select Wayland (usually labelled as "Ubuntu") on the login
screen. Not "Ubuntu on Xorg".



** Tags added: i915

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Summary changed:

- Screen distorted when connecting via USB-C - HDMI adapter
+ [i915] Screen distorted when connecting via USB-C - HDMI adapter

** Package changed: linux (Ubuntu) => ubuntu

** Changed in: ubuntu
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1998709

Title:
  [i915] Screen distorted when connecting via USB-C - HDMI adapter

Status in Ubuntu:
  Incomplete

Bug description:
  I'm using the internal laptop screen and 2 external monitors - the problem 
appears only with the one connected via an USB-C to HDMI adapter.
  - The setup works flawlessly on Windows (using the same resolution and 
refresh rate)
  - I've managed to get it working on Ubuntu only once by randomly switching 
(using Gnome settings & xrandr) screen resolutions, refresh rates, "Broadcast 
RGB"=Full setting - I cannot reproduce the exact sequence, it got broken again 
after a restart

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 5.19.0-26.27-generic 5.19.7
  Uname: Linux 5.19.0-26-generic x86_64
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  4 18:09:40 2022
  DistUpgraded: 2022-10-23 18:19:23,869 DEBUG Running PostInstallScript: 
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
  DistroCodename: kinetic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
     Subsystem: Hewlett-Packard Company UHD Graphics 620 [103c:83b2]
  InstallationDate: Installed on 2018-07-27 (1590 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: HP HP EliteBook 840 G5
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-26-generic 
root=UUID=c71c418c-5835-47e6-8b6e-ba75f32dc748 ro quiet splash 
resume=UUID=c31b8087-a480-47e0-b155-8fe5934eae37 vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to kinetic on 2022-10-23 (42 days ago)
  dmi.bios.date: 09/15/2022
  dmi.bios.release: 22.0
  dmi.bios.vendor: HP
  dmi.bios.version: Q78 Ver. 01.22.00
  dmi.board.name: 83B2
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 04.6D.00
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.ec.firmware.release: 4.109
  dmi.modalias: 
dmi:bvnHP:bvrQ78Ver.01.22.00:bd09/15/2022:br22.0:efr4.109:svnHP:pnHPEliteBook840G5:pvr:rvnHP:rn83B2:rvrKBCVersion04.6D.00:cvnHP:ct10:cvr:sku4RU25EC#AKD:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 840 G5
  dmi.product.sku: 4RU25EC#AKD
  dmi.sys.vendor: HP
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.113-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.1-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.1-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

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[Touch-packages] [Bug 1998709] Re: Screen distorted when connecting via USB-C - HDMI adapter

2022-12-04 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => xorg (Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1998709

Title:
  Screen distorted when connecting via USB-C - HDMI adapter

Status in xorg package in Ubuntu:
  New

Bug description:
  I'm using the internal laptop screen and 2 external monitors - the problem 
appears only with the one connected via an USB-C to HDMI adapter.
  - The setup works flawlessly on Windows (using the same resolution and 
refresh rate)
  - I've managed to get it working on Ubuntu only once by randomly switching 
(using Gnome settings & xrandr) screen resolutions, refresh rates, "Broadcast 
RGB"=Full setting - I cannot reproduce the exact sequence, it got broken again 
after a restart

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 5.19.0-26.27-generic 5.19.7
  Uname: Linux 5.19.0-26-generic x86_64
  ApportVersion: 2.23.1-0ubuntu3
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  4 18:09:40 2022
  DistUpgraded: 2022-10-23 18:19:23,869 DEBUG Running PostInstallScript: 
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
  DistroCodename: kinetic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
     Subsystem: Hewlett-Packard Company UHD Graphics 620 [103c:83b2]
  InstallationDate: Installed on 2018-07-27 (1590 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: HP HP EliteBook 840 G5
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-26-generic 
root=UUID=c71c418c-5835-47e6-8b6e-ba75f32dc748 ro quiet splash 
resume=UUID=c31b8087-a480-47e0-b155-8fe5934eae37 vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to kinetic on 2022-10-23 (42 days ago)
  dmi.bios.date: 09/15/2022
  dmi.bios.release: 22.0
  dmi.bios.vendor: HP
  dmi.bios.version: Q78 Ver. 01.22.00
  dmi.board.name: 83B2
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 04.6D.00
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.ec.firmware.release: 4.109
  dmi.modalias: 
dmi:bvnHP:bvrQ78Ver.01.22.00:bd09/15/2022:br22.0:efr4.109:svnHP:pnHPEliteBook840G5:pvr:rvnHP:rn83B2:rvrKBCVersion04.6D.00:cvnHP:ct10:cvr:sku4RU25EC#AKD:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 840 G5
  dmi.product.sku: 4RU25EC#AKD
  dmi.sys.vendor: HP
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.113-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.1-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.1-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

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