[Trac] - tickets closing by just commenting

2010-07-08 Thread mark ardiente


Don't know if this is browser related or just an unforseen bug. When I open 
existing tickets in trac 0.12 the ticket is automatically closed when all I did 
was made a comment. For some reason, the ticket got closed and the resolution 
changed to fixed without me modifying the actions section.

Does anyone have this kind of weird problem?

Regards,
Mark


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Fwd: [Trac] changing standard reports and UI width

2010-07-08 Thread Ray Kiddy


Begin forwarded message:

> From: Ray Kiddy 
> Date: June 29, 2010 11:18:34 AM PDT
> To: trac-users@googlegroups.com
> Subject: [Trac] changing standard reports and UI width
> Reply-To: trac-users@googlegroups.com
> 
> 
> Perhaps these should be obvious. I am not sure. I do databases and database 
> apps more than I do php and css-ish hacking.
> 
> 
> 
> Second, is there some setting I can change so that I get content in my 
> browser window that is actually as wide as my browser window? I cannot 
> fighure out why we still design web pages as if they are going to be 
> displayed on a 8.5" x 11" piece of paper. We can move on to this millenium. 
> So, that bounding box around my ticket content? The one that leaves a huge 
> empty space to the right of said ticket content? Is there a way to make that 
> go away?
> 
> thanx - ray

I was able to figure out how to re-sort things in the reports.

Is there _anyone_ who has a suggestion about getting rid of the 5 or 6 inch 
width diskplay for tickets? Is everybody looking at these tickets on a 4 inch x 
6 inch monitor? Because that would make sense

I am sure that I need to edit the ticket.css and I have poked around in it and 
tried to change some things, with no success. Anyone?

thanx - ray

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Re: [Trac] Notification emails not getting sent

2010-07-08 Thread Matthew Caron

On 07/08/2010 10:03 AM, Ben wrote:

Here's what I have in my trac.ini

[notification]
admit_domains =
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = true

Is this a viable configuration?


No. There's no smtp server set. What do you expect to use for a 
mailserver? You need some stuff like:


smtp_enabled = true
smtp_from = someem...@my.domain
smtp_password =
smtp_port = 25
smtp_replyto = repl...@my.domain
smtp_server = someserver
smtp_user =

(Unless Trac uses the local mail service if these aren't defined, but I 
don't think so...)


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[Trac] Notification emails not getting sent

2010-07-08 Thread Ben
Here's what I have in my trac.ini

[notification]
admit_domains =
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = true

Is this a viable configuration?  I seemed to remember seeing something
mentioned on this list saying you get odd things happen if you have
all three options on?

Ben

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Re: [Trac] [0.11.7 + TracMetrix] ITicketGroupStatsProvider colors in Roadmap?

2010-07-08 Thread Roger Oberholtzer
On Thu, 2010-07-08 at 08:00 -0500, Olemis Lang wrote:
> On Tue, Jun 29, 2010 at 5:49 AM, Micha  wrote:
> > Hi all!
> >
> 
> :)
> 
> > I'm a little confused. On my system (Ubuntu + trac 0.11.7 +
> > TracMetrixPlugin + several plugins), I've chosen the
> > ProgressTicketGroupStatsProvider from TracMetrix for the roadmap view.
> >
> > It renders closed tickets green. Ok so far. But inprogress tickets are
> > rendered white (or no color) and open tickets are rendered light
> > yellow.
> > In contrast, on the TracMetrix page, inprogress tickets are yellow and
> > new ones are white, what I expected.
> >
> 
> I've been able to do things LIKE this by using TracThemeEngine to
> override default colors in CSS.
> 
> Probably there's a better solution so as to avoid using the hammer
> (but I don't know of any :( ... )

My question in this thread was why my changes to the site.css file were
having no effect. I followed the advice on t.e.o, but nada.

I see this in my trac log file:

Trac[main] WARNING: HTTPNotFound: 404 Not Found (No handler matched request to 
/ticket/site.css)

I have done no customization yet. So what would a pristine site.html and
site.css look like? And, more interestingly, what changes would be
needed to get css_class controlling color to work:

http://trac.edgewall.org/wiki/TracRoadmapCustomGroups

I have added the suggested lines to my site.css file. But I suspect
there should be more. And perhaps there is something wrong with my
site.html file.

I browsed the source on t.e.o to see what a newly installed site.html
and site.css looks like. I did not see them...

Good thing I have a day job...

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Re: [Trac] Send an Overview every monday

2010-07-08 Thread Olemis Lang
On Sun, Jul 4, 2010 at 11:50 AM, Noah Kantrowitz  wrote:
> On Jul 4, 2010, at 9:36 AM, Leif wrote:
>
>> Hi,
>>
>> It is possible to let Trac send an Overview of all tickets (Maybe based on a 
>> Report) let say every mondy morning ?
>
> A general issue with webapps is that they can't do time-based stuffs since 
> they don't have any real persistence of their own. You could probably make a 
> little script that grabs the contents of a report and formats it into an 
> email, but it has to be run by something like cron.
>

If you're following this approach , please notice that TracGViz plugin
[1]_ (XmlRpcPlugin is a dependency ;o) provides RPC handlers to access
report data from remote (e.g. via XML-RPC, JSON-RPC or any other
protocol supported by XmlRpcPlugin or extensions if using version >
1.1.0 ) . Probably useful to write the script (using a CI tool or not
;o)

.. [1] TracGViz download @ PyPI
  (http://pypi.python.org/pypi/TracGViz)

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Re: [Trac] [0.11.7 + TracMetrix] ITicketGroupStatsProvider colors in Roadmap?

2010-07-08 Thread Olemis Lang
On Tue, Jun 29, 2010 at 5:49 AM, Micha  wrote:
> Hi all!
>

:)

> I'm a little confused. On my system (Ubuntu + trac 0.11.7 +
> TracMetrixPlugin + several plugins), I've chosen the
> ProgressTicketGroupStatsProvider from TracMetrix for the roadmap view.
>
> It renders closed tickets green. Ok so far. But inprogress tickets are
> rendered white (or no color) and open tickets are rendered light
> yellow.
> In contrast, on the TracMetrix page, inprogress tickets are yellow and
> new ones are white, what I expected.
>

I've been able to do things LIKE this by using TracThemeEngine to
override default colors in CSS.

Probably there's a better solution so as to avoid using the hammer
(but I don't know of any :( ... )

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Olemis.

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Featured article:

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Re: [Trac] "watch" a component's ticket activity

2010-07-08 Thread Doruk Fisek
Hi,

Thu, 08 Jul 2010 12:33:01 +0200, Roger Oberholtzer
 :

> Setting it automatically requires some coding that is
> beyond my abilities (at this time...).
Ok, I was hoping for a pre-coded solution (like another plugin).

Thanks for all your help.

   Doruk

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Re: [Trac] "watch" a component's ticket activity

2010-07-08 Thread Roger Oberholtzer
On Thu, 2010-07-08 at 13:22 +0300, Doruk Fisek wrote:
> Thu, 08 Jul 2010 11:40:47 +0200, Roger Oberholtzer
>  :
> 
> > > > >  In Wiki, users can click on "Watch This" and receive mail from
> > > > > changes of that page.
> > > > >  Is it possible for a user to choose to "watch" a component's
> > > > > all ticket changes and additions?
> > > > I have this for wiki and tickets. Perhaps is it configurable. You
> > > > are using the AnnouncerPlugin to get this functionality?
> > > Yes, I am. Sorry for forgetting to mention that.
> > And you wee the Watch This in wiki pages but not tickets? My announcer
> > plugin config looks like this:
> ...
> No, what I want is for the user to be able to watch an entire
> "component".

You can watch 'things', not properties. I think a component is a
property of a ticket. What you want it to watch all tickets with a
specific component value. I would think the 'easiest' way is to make a
@COMPONENTA, @COMPONENTB, etc list in the announcer plugin. Then,
tickets for componenta would have @COMPONENTA added to their CC list,
and so on for all components. You can use the BatchModify plugin to edit
all tickets for the same component at the same time, and set the
@COMPONENTx field. Setting it automatically requires some coding that is
beyond my abilities (at this time...).

> 
> If a user has chosen to watch a component; whenever a new ticket's
> opened/modified/closed in that component, (s)he should receive an e-mail
> regarding it.
> 
>Doruk
> 
> --
> FISEK ENSTITUSU - http://www.fisek.com.tr
> 

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RE: [Trac] Modify ticket description

2010-07-08 Thread Cooke, Mark
> On 7/8/2010 11:47 AM, Cooke, Mark wrote:
> >> On Thu, 2010-07-08 at 09:45 +0100, Cooke, Mark wrote:
> >>
> >>  
> >>> That is what I thought too, but if you try it, there is no
> >>> way I can see to edit the ticket>description<...
> >>>
> >>>
> >> -Original Message-
> >> From: trac-users@googlegroups.com On Behalf Of Roger Oberholtzer
> >> Sent: 08 July 2010 10:35
> >> To: trac-users@googlegroups.com
> >> Subject: RE: [Trac] Modify ticket description
> >>
> >> Odd. I can. Can you edit any fields? TICKET_EDIT_DESCRIPTION
> >> permission is enabled for you?
> >>
> >>  
> > Ah, hmm, thanks.  Are you using t.e.o demo-0.12 or your own 0.12
> > install?
> >
> > I do not have 0.12 installed locally (yet) so checked the 
> edgewall demo
> > site, just like the OP.  As I do not have a login there, I am
> > 'anonymous' so even if I create a new ticket myself I 
> cannot edit the
> > description afterwards (it is missing from the modify section).
> >
> > As you suggest, this is probably due to whatever 
> permissions t.e.o have
> > set for the anonymous user, I should have thought of that.
> >
> >
> 
> -Original Message-
> From: trac-users@googlegroups.com On Behalf Of Christian Boos
> Sent: 08 July 2010 11:24
> To: trac-users@googlegroups.com
> Subject: Re: [Trac] Modify ticket description
> 
> I've added the TICKET_EDIT_DESCRIPTION permission, as well as the 
> TICKET_EDIT_COMMENT one, for anonymous users there.
> 
...and that fixes it for me.  Thanks to Roger for identifying the
"problem" and Christian for fixing it.

~ mark c

> > Time to create a local instance and have a go...  It is obviously
> > confusing for users looking to upgrade and taking the 0.12 
> > demo site asis.
> >
> 
> Wouldn't hurt ;-)
> 
> -- Christian
> 

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Re: [Trac] Modify ticket description

2010-07-08 Thread Clemens Feige

I do not have 0.12 installed locally (yet) so checked the edgewall demo
site, just like the OP. As I do not have a login there, I am
'anonymous' so even if I create a new ticket myself I cannot edit the
description afterwards (it is missing from the modify section).

As you suggest, this is probably due to whatever permissions t.e.o have
set for the anonymous user, I should have thought of that.



I've added the TICKET_EDIT_DESCRIPTION permission, as well as the
TICKET_EDIT_COMMENT one, for anonymous users there.


Christian!
I was writing a message to the list to ask to allow 
TICKET_EDIT_DESCRIPTION permission for anonymous users on the 0.12 demo 
site. But you have fulfilled my request fasten than I can write it down.

Thank you.
Clemens

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Re: [Trac] Modify ticket description

2010-07-08 Thread Christian Boos

On 7/8/2010 11:47 AM, Cooke, Mark wrote:

On Thu, 2010-07-08 at 09:45 +0100, Cooke, Mark wrote:

 

That is what I thought too, but if you try it, there is no
way I can see to edit the ticket>description<...

   

-Original Message-
From: trac-users@googlegroups.com On Behalf Of Roger Oberholtzer
Sent: 08 July 2010 10:35
To: trac-users@googlegroups.com
Subject: RE: [Trac] Modify ticket description

Odd. I can. Can you edit any fields? TICKET_EDIT_DESCRIPTION
permission is enabled for you?

 

Ah, hmm, thanks.  Are you using t.e.o demo-0.12 or your own 0.12
install?

I do not have 0.12 installed locally (yet) so checked the edgewall demo
site, just like the OP.  As I do not have a login there, I am
'anonymous' so even if I create a new ticket myself I cannot edit the
description afterwards (it is missing from the modify section).

As you suggest, this is probably due to whatever permissions t.e.o have
set for the anonymous user, I should have thought of that.

   


I've added the TICKET_EDIT_DESCRIPTION permission, as well as the 
TICKET_EDIT_COMMENT one, for anonymous users there.



Time to create a local instance and have a go...  It is obviously
confusing for users looking to upgrade and taking the 0.12 demo site as
is.

   


Wouldn't hurt ;-)

-- Christian


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Re: [Trac] "watch" a component's ticket activity

2010-07-08 Thread Doruk Fisek
Thu, 08 Jul 2010 11:40:47 +0200, Roger Oberholtzer
 :

> > > >  In Wiki, users can click on "Watch This" and receive mail from
> > > > changes of that page.
> > > >  Is it possible for a user to choose to "watch" a component's
> > > > all ticket changes and additions?
> > > I have this for wiki and tickets. Perhaps is it configurable. You
> > > are using the AnnouncerPlugin to get this functionality?
> > Yes, I am. Sorry for forgetting to mention that.
> And you wee the Watch This in wiki pages but not tickets? My announcer
> plugin config looks like this:
...
No, what I want is for the user to be able to watch an entire
"component".

If a user has chosen to watch a component; whenever a new ticket's
opened/modified/closed in that component, (s)he should receive an e-mail
regarding it.

   Doruk

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RE: [Trac] Modify ticket description

2010-07-08 Thread Roger Oberholtzer
On Thu, 2010-07-08 at 10:47 +0100, Cooke, Mark wrote:
> 
> > On Thu, 2010-07-08 at 09:45 +0100, Cooke, Mark wrote:
> > 
> > > That is what I thought too, but if you try it, there is no 
> > > way I can see to edit the ticket >description<...
> > > 
> > -Original Message-
> > From: trac-users@googlegroups.com On Behalf Of Roger Oberholtzer
> > Sent: 08 July 2010 10:35
> > To: trac-users@googlegroups.com
> > Subject: RE: [Trac] Modify ticket description
> > 
> > Odd. I can. Can you edit any fields? TICKET_EDIT_DESCRIPTION 
> > permission is enabled for you?
> > 
> Ah, hmm, thanks.  Are you using t.e.o demo-0.12 or your own 0.12
> install?

Local 0.12. t.e.o. is perhaps not so trusting of anonymous access :)

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RE: [Trac] Modify ticket description

2010-07-08 Thread Cooke, Mark
 

> On Thu, 2010-07-08 at 09:45 +0100, Cooke, Mark wrote:
> 
> > That is what I thought too, but if you try it, there is no 
> > way I can see to edit the ticket >description<...
> > 
> -Original Message-
> From: trac-users@googlegroups.com On Behalf Of Roger Oberholtzer
> Sent: 08 July 2010 10:35
> To: trac-users@googlegroups.com
> Subject: RE: [Trac] Modify ticket description
> 
> Odd. I can. Can you edit any fields? TICKET_EDIT_DESCRIPTION 
> permission is enabled for you?
> 
Ah, hmm, thanks.  Are you using t.e.o demo-0.12 or your own 0.12
install?

I do not have 0.12 installed locally (yet) so checked the edgewall demo
site, just like the OP.  As I do not have a login there, I am
'anonymous' so even if I create a new ticket myself I cannot edit the
description afterwards (it is missing from the modify section).

As you suggest, this is probably due to whatever permissions t.e.o have
set for the anonymous user, I should have thought of that.

Time to create a local instance and have a go...  It is obviously
confusing for users looking to upgrade and taking the 0.12 demo site as
is.

~ mark c

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Re: [Trac] "watch" a component's ticket activity

2010-07-08 Thread Roger Oberholtzer
On Thu, 2010-07-08 at 12:24 +0300, Doruk Fisek wrote:
> Hi,
> 
> Thu, 08 Jul 2010 10:44:13 +0200, Roger Oberholtzer
>  :
> 
> > >  In Wiki, users can click on "Watch This" and receive mail from
> > > changes of that page.
> > >  Is it possible for a user to choose to "watch" a component's all
> > > ticket changes and additions?
> > I have this for wiki and tickets. Perhaps is it configurable. You are
> > using the AnnouncerPlugin to get this functionality?
> Yes, I am. Sorry for forgetting to mention that.

And you wee the Watch This in wiki pages but not tickets? My announcer
plugin config looks like this:

[components]
announcerplugin.api.announcementsystem = enabled
announcerplugin.distributors.email_distributor.emaildistributor = enabled
announcerplugin.formatters.ticket_email.ticketemailformatter = enabled
announcerplugin.formatters.wiki_email.wikiemailformatter = enabled
announcerplugin.pref.announcerpreferences = enabled
announcerplugin.producers.attachment.attachmentchangeproducer = enabled
announcerplugin.producers.ticket.ticketchangeproducer = enabled
announcerplugin.producers.wiki.wikichangeproducer = enabled
announcerplugin.resolvers.defaultdomain.defaultdomainemailresolver = enabled
announcerplugin.resolvers.sessionemail.sessionemailresolver = enabled
announcerplugin.resolvers.specified.specifiedemailresolver = enabled
announcerplugin.subscribers.ticket_compat.carboncopysubscriber = enabled
announcerplugin.subscribers.ticket_compat.legacyticketsubscriber = enabled
announcerplugin.subscribers.ticket_compat.staticticketsubscriber = enabled
announcerplugin.subscribers.ticket_groups.joinablegroupsubscriber = enabled
announcerplugin.subscribers.watchers.watchsubscriber = enabled
announcerplugin.subscribers.wiki.generalwikisubscriber = enabled

[announcer]
admit_domains =
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = true
email_sender = SmtpEmailSender
ignore_domains =
joinable_groups = Tickets
mime_encoding = base64
smtp_always_bcc =
smtp_always_cc =
smtp_default_domain =
smtp_enabled = true
smtp_from = t...@secret.se
smtp_from_name = Do Not Reply
smtp_password =
smtp_port = 25
smtp_replyto = t...@localhost
smtp_server = mail.secret.se
smtp_subject_prefix = __default__
smtp_user =
ticket_subject_template = $prefix #$ticket.id: $summary
use_public_cc = true
use_short_addr = false
use_tls = false
wiki_email_diff = false

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RE: [Trac] Modify ticket description

2010-07-08 Thread Roger Oberholtzer
On Thu, 2010-07-08 at 09:45 +0100, Cooke, Mark wrote:

> That is what I thought too, but if you try it, there is no way I can see
> to edit the ticket >description<...
> 

Odd. I can. Can you edit any fields? TICKET_EDIT_DESCRIPTION permission
is enabled for you?

> ~ mark c
> 
> E.g. http://trac.edgewall.org/demo-0.12/ticket/635#no2
> 

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Re: [Trac] "watch" a component's ticket activity

2010-07-08 Thread Doruk Fisek
Hi,

Thu, 08 Jul 2010 10:44:13 +0200, Roger Oberholtzer
 :

> >  In Wiki, users can click on "Watch This" and receive mail from
> > changes of that page.
> >  Is it possible for a user to choose to "watch" a component's all
> > ticket changes and additions?
> I have this for wiki and tickets. Perhaps is it configurable. You are
> using the AnnouncerPlugin to get this functionality?
Yes, I am. Sorry for forgetting to mention that.

   Doruk

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Re: [Trac] Modify ticket description

2010-07-08 Thread Clemens Feige

Cooke, Mark:

That is what I thought too, but if you try it, there is no way I can see
to edit the ticket>description<...


Hi Mark.
I hope that you are joking. There MUST be a way to CHANGE the ticket 
DESCRIPTION.


Clemens

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Re: [Trac] Modify ticket description

2010-07-08 Thread Clemens Feige

Roger Oberholtzer:

On Wed, 2010-07-07 at 18:25 +0200, Clemens Feige wrote:

Hello.

I have been playing around with the Trac 0.12 demo site on
http://trac.edgewall.org/demo-0.12 .

How can I modify the long description of a ticket?

Note, that I am not talking about adding a comment or changing the short
description. What I mean is to change the description text in the yellow
box. With 0.11 this was easily possible.


There is a drop-down section called "Modify Ticket" near the bottom.
Select that and all the usual suspects will come out of hiding. Same
with "Attachments" and "Change History".


Yes. I know, thanks. There is even a small link "change/modify" right on 
top beside the ticket head line.


But the "Modify Ticket" section does not contain a field to change the 
ticketæ„€ long description. There are fields to change the brief 
description, type, milestone and others but not the long description.


Where can I change the long description of a ticket?

Clemens

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Re: [Trac] "watch" a component's ticket activity

2010-07-08 Thread Roger Oberholtzer
On Wed, 2010-07-07 at 21:41 +0300, Doruk Fisek wrote:
> Hi,
> 
>  In Wiki, users can click on "Watch This" and receive mail from changes
> of that page.
> 
>  Is it possible for a user to choose to "watch" a component's all ticket
> changes and additions?

I have this for wiki and tickets. Perhaps is it configurable. You are
using the AnnouncerPlugin to get this functionality?

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Roger Oberholtzer

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RE: [Trac] Modify ticket description

2010-07-08 Thread Cooke, Mark
> On Wed, 2010-07-07 at 18:25 +0200, Clemens Feige wrote:
> > Hello.
> > 
> > I have been playing around with the Trac 0.12 demo site on 
> > http://trac.edgewall.org/demo-0.12 .
> > 
> > How can I modify the long description of a ticket?
> > 
> > Note, that I am not talking about adding a comment or 
> changing the short 
> > description. What I mean is to change the description text 
> in the yellow 
> > box. With 0.11 this was easily possible.
> 
> -Original Message-
> From: trac-users@googlegroups.com 
> [mailto:trac-us...@googlegroups.com] On Behalf Of Roger Oberholtzer
> Sent: 08 July 2010 09:40
> To: trac-users@googlegroups.com
> Subject: Re: [Trac] Modify ticket description
> 
> There is a drop-down section called "Modify Ticket" near the bottom.
> Select that and all the usual suspects will come out of hiding. Same
> with "Attachments" and "Change History".
> 
That is what I thought too, but if you try it, there is no way I can see
to edit the ticket >description<...

~ mark c

E.g. http://trac.edgewall.org/demo-0.12/ticket/635#no2

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Re: [Trac] Modify ticket description

2010-07-08 Thread Roger Oberholtzer
On Wed, 2010-07-07 at 18:25 +0200, Clemens Feige wrote:
> Hello.
> 
> I have been playing around with the Trac 0.12 demo site on 
> http://trac.edgewall.org/demo-0.12 .
> 
> How can I modify the long description of a ticket?
> 
> Note, that I am not talking about adding a comment or changing the short 
> description. What I mean is to change the description text in the yellow 
> box. With 0.11 this was easily possible.

There is a drop-down section called "Modify Ticket" near the bottom.
Select that and all the usual suspects will come out of hiding. Same
with "Attachments" and "Change History".

-- 
Roger Oberholtzer

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