[Trac] Re: Email Address Required for Tickets

2009-03-06 Thread Jeff Hammel

On Thu, Mar 05, 2009 at 05:52:33PM -0800, jevans wrote:
 
 
 On Mar 5, 6:57 pm, FishGills fishgi...@fishgills.net wrote:
  I know this has been asked a lot as I've searched the archive but I
  can't find a simple answer.
 
  Is there someway to just say that field is required for ticket
  creation? That's it. It's frustrating getting tickets with no contact
  info in them. :)
 
 Probably a least a few options.
 I haven't tried it but you could look at 
 http://trac-hacks.org/wiki/TicketValidatorPlugin.
 It looks like it would just require that 'something' be entered in the
 specified field(s).

There is also http://trac-hacks.org/wiki/TicketSubmitPolicyPlugin

As a vain hope, it would be nice if these plugins were consolidated some day.

Jeff

 If you're not already using it, you might look at
 http://trac-hacks.org/wiki/AccountManagerPlugin.  You could use it to
 allow/require your users to self-register and even validate their
 email address before writing tickets.
 - jevans
  

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[Trac] Re: Email Address Required for Tickets

2009-03-06 Thread FishGills

Yeah, I read about these plugins but thought something so simple
wouldn't be a plugin...

Off to figure out how to use plugins. :)

On Mar 6, 6:55 am, Jeff Hammel jham...@openplans.org wrote:
 On Thu, Mar 05, 2009 at 05:52:33PM -0800, jevans wrote:

  On Mar 5, 6:57 pm,FishGillsfishgi...@fishgills.net wrote:
   I know this has been asked a lot as I've searched the archive but I
   can't find a simple answer.

   Is there someway to just say that field is required for ticket
   creation? That's it. It's frustrating getting tickets with no contact
   info in them. :)

  Probably a least a few options.
  I haven't tried it but you could look 
  athttp://trac-hacks.org/wiki/TicketValidatorPlugin.
  It looks like it would just require that 'something' be entered in the
  specified field(s).

 There is alsohttp://trac-hacks.org/wiki/TicketSubmitPolicyPlugin

 As a vain hope, it would be nice if these plugins were consolidated some day.

 Jeff

  If you're not already using it, you might look at
 http://trac-hacks.org/wiki/AccountManagerPlugin.  You could use it to
  allow/require your users to self-register and even validate their
  email address before writing tickets.
  - jevans
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[Trac] Re: Email Address Required for Tickets

2009-03-05 Thread Chris Mulligan
Could you not allow ticket creation for the anonymous user?

On Thu, Mar 5, 2009 at 7:57 PM, FishGills fishgi...@fishgills.net wrote:


 I know this has been asked a lot as I've searched the archive but I
 can't find a simple answer.

 Is there someway to just say that field is required for ticket
 creation? That's it. It's frustrating getting tickets with no contact
 info in them. :)
 


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