[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-13 Thread Rakotomandimby Mihamina

10/13/2009 09:44 AM, Cooke, Mark:
 ...however, the web based aplication holds all the data

I dont agree. I our context, Trac,
The web application (Trac) is just a fronted to the data.

It takes it (data) from two sources:
- SVN (or the code repo it supports)
- The SQLLite file

Anyway, I completely agree some needs to web cron some tasks.
I personally dislike that, and that's all. :-)
Nothing more.

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[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-13 Thread Cooke, Mark

 10/13/2009 04:57 AM, RJOllos::
  Noted: http://trac-hacks.org/ticket/5957
  We currently do this using queries running in a Cron job, but the
  pluggable extension point seems like it would be much easier to work
  with.
 
 By design, cron is the typicall tool to do such repetitive tasks.
 Asking for a _web_ _based_ application to do so is of course
 technically possible, by I doubt it's the best practice.
 
...however, the web based aplication holds all the data and is (should
be) already setup with email addresses etc.  A platform independent
(Windows too, remember) way to run and email scheduled reports would
provide controlled flexibility in cases where you do not have access to
the server itself.

~ Mark C


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[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-13 Thread Rakotomandimby Mihamina

10/13/2009 04:57 AM, RJOllos::
 Noted: http://trac-hacks.org/ticket/5957
 We currently do this using queries running in a Cron job, but the
 pluggable extension point seems like it would be much easier to work
 with.

By design, cron is the typicall tool to do such repetitive tasks.
Asking for a _web_ _based_ application to do so is of course
technically possible, by I doubt it's the best practice.

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Administration Systeme, Recherche  Developpement
+261 34 29 155 34

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[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-13 Thread JNamic development | Stefan Hoth
Rakotomandimby Mihamina schrieb:
 By design, cron is the typicall tool to do such repetitive tasks.
 Asking for a _web_ _based_ application to do so is of course
 technically possible, by I doubt it's the best practice.
 

Ohoh, what did I start here? ;-)

You are right when you mean that the sending of the mail itself shouldnt
be triggered by some user browsing the trac BUT I'd find it logical that
the configuration of these tasks should be configurable in the admin-UI
of trac while the action itself would be triggered by an external
program (depending on the system).

The best way - imo - would be a ScheduledTask implemented in the trac
core on which everybody could rely on and build their
daily/weekly/monthly tasks on. Generating reports, cleaning up etc could
be triggered by just one trac-crons-command.


smime.p7s
Description: S/MIME Cryptographic Signature


[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-13 Thread Иван Бессарабов

To be completly accurate there are more sources for trac's data:

 - filebase where all attaches are stored
 - file with password or somedatabase
 - templates (actually this is not a data but a representation)

2009/10/13 Rakotomandimby Mihamina miham...@gulfsat.mg:

 10/13/2009 09:44 AM, Cooke, Mark:
 ...however, the web based aplication holds all the data

 I dont agree. I our context, Trac,
 The web application (Trac) is just a fronted to the data.

 It takes it (data) from two sources:
 - SVN (or the code repo it supports)
 - The SQLLite file

 Anyway, I completely agree some needs to web cron some tasks.
 I personally dislike that, and that's all. :-)
 Nothing more.

 --
       Architecte Informatique chez Blueline/Gulfsat:
    Administration Systeme, Recherche  Developpement
                                    +261 34 29 155 34

 




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[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-13 Thread RJOllos



On Oct 12, 11:44 pm, Cooke, Mark mark.co...@siemens.com wrote:
 A platform independent
 (Windows too, remember) way to run and email scheduled reports would
 provide controlled flexibility in cases where you do not have access to
 the server itself.

That is exactly my motivation for saying this would work better.  I
have a hosted Trac instance and no direct access to Cron scripts, so I
end up testing them on a local Trac instance and then sending to my
hosting provider for implementation (actually haven't done this with a
Cron job yet, but that is the procedure I follow for implementing
plugins).
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[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-12 Thread Chris Nelson

JNamic development | Stefan Hoth wrote:
 Hi,
 
 I'm looking for a way to make my trac send out nag-mails in order to
 inform certain users that there could be work to do.
 
 Also I find this feature interessting for a weekly summary on your
 current tickets.
 
 Is there something out there to enable that?

I use a cron job and a couple of scripts to query the Trac database and
send e-mail to users.  Specificially, mine runs at 4am and tells users
how many hours they recorded yesterday and against which tickets (We use
the TimingAndEstimation plugin to track work against tickets.) but the
same technique could work for you.  If there's a way to do it directly
in Trac, I don't know it.

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[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-12 Thread Jeff Hammel

On Mon, Oct 12, 2009 at 07:51:02AM -0400, Chris Nelson wrote:
 
 JNamic development | Stefan Hoth wrote:
  Hi,
  
  I'm looking for a way to make my trac send out nag-mails in order to
  inform certain users that there could be work to do.
  
  Also I find this feature interessting for a weekly summary on your
  current tickets.
  
  Is there something out there to enable that?
 
 I use a cron job and a couple of scripts to query the Trac database and
 send e-mail to users.  Specificially, mine runs at 4am and tells users
 how many hours they recorded yesterday and against which tickets (We use
 the TimingAndEstimation plugin to track work against tickets.) but the
 same technique could work for you.  If there's a way to do it directly
 in Trac, I don't know it.

Noted: http://trac-hacks.org/ticket/5957

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[Trac] Re: Nag-Mail for new/unassigned tickets

2009-10-12 Thread RJOllos

On Oct 12, 6:02 am, Jeff Hammel jham...@openplans.org wrote:
 On Mon, Oct 12, 2009 at 07:51:02AM -0400, Chris Nelson wrote:
 Noted:http://trac-hacks.org/ticket/5957

We currently do this using queries running in a Cron job, but the
pluggable extension point seems like it would be much easier to work
with.
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