Re: [Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Wednesday, January 25, 2017 at 9:39:44 AM UTC-8, Roger Oberholtzer wrote:
>
>
>
> On Wed, Jan 25, 2017 at 6:31 PM, Ryan Ollos  wrote:
>
>>
>>
>> On Wed, Jan 25, 2017 at 1:43 AM Roger Oberholtzer <
>> roger.oberholt...@gmail.com> wrote:
>>
>>> I think it could be that if the comment is only about property changes, 
>>> but there is no text, this happens. I suspect that the text box when there 
>>> is text changes what is available to hoover over in such a way that the 
>>> buttons stay. Without the text box there is less to hoover over...
>>>
>>
>>
>> There's an open ticket for the issue and it will be fixed in 1.2.1:
>> https://trac.edgewall.org/ticket/12671
>>
>
> Great! After disabling SectionEdit, Trac 1.2 is the Trac I have grown to 
> like.
>
> I look forward the the Notification part expanding. If I was a Python 
> programmer, I could consider helping. But I'm a C/Tcl/Tk sort of guy...
>
> Thanks for your help. It has been greatly appreciated. 
>

Np, if you ever find time to get more involved in development, I'm happy to 
help anyone that wants help to get going with development:
https://groups.google.com/d/msg/trac-users/mchL9JjQ-IA/My-QNOBpCAAJ

- Ryan
 

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Wed, Jan 25, 2017 at 6:31 PM, Ryan Ollos  wrote:

>
>
> On Wed, Jan 25, 2017 at 1:43 AM Roger Oberholtzer <
> roger.oberholt...@gmail.com> wrote:
>
>> I think it could be that if the comment is only about property changes,
>> but there is no text, this happens. I suspect that the text box when there
>> is text changes what is available to hoover over in such a way that the
>> buttons stay. Without the text box there is less to hoover over...
>>
>
>
> There's an open ticket for the issue and it will be fixed in 1.2.1:
> https://trac.edgewall.org/ticket/12671
>

Great! After disabling SectionEdit, Trac 1.2 is the Trac I have grown to
like.

I look forward the the Notification part expanding. If I was a Python
programmer, I could consider helping. But I'm a C/Tcl/Tk sort of guy...

Thanks for your help. It has been greatly appreciated.

-- 
Roger Oberholtzer

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Ryan Ollos]

On Wed, Jan 25, 2017 at 1:43 AM Roger Oberholtzer <
roger.oberholt...@gmail.com> wrote:

> I think it could be that if the comment is only about property changes,
> but there is no text, this happens. I suspect that the text box when there
> is text changes what is available to hoover over in such a way that the
> buttons stay. Without the text box there is less to hoover over...
>


There's an open ticket for the issue and it will be fixed in 1.2.1:
https://trac.edgewall.org/ticket/12671


- Ryan

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Wed, Jan 25, 2017 at 8:30 AM, Ryan Ollos  wrote:

>
>
> On Tue, Jan 24, 2017 at 11:27 PM Roger Oberholtzer <
> roger.oberholt...@gmail.com> wrote:
>
>> On Wed, Jan 25, 2017 at 8:16 AM, Roger Oberholtzer <
>> roger.oberholt...@gmail.com> wrote:
>>
>>
>>
>> On Wed, Jan 25, 2017 at 8:01 AM, RjOllos  wrote:
>> > Do you have SectionEditPlugin installed? If so, you need to update to
>> the
>> > latest.
>> > https://trac-hacks.org/ticket/12721
>>
>> Not installed yet. But I do plan on adding it back soon.
>>
>>
>> Updated to current (which I think was already installed) and it made no
>> difference.
>>
>> The reason I was thinking it was not installed is that I do not get the
>> edit icon in wiki pages to do a section edit. So that's another thing not
>> working...
>>
>
> Did you do a hard refresh after updating to clear cached resources in your
> browser?
>

That and restarting the apache server.

>
>

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Ryan Ollos]

On Tue, Jan 24, 2017 at 11:27 PM Roger Oberholtzer <
roger.oberholt...@gmail.com> wrote:

> On Wed, Jan 25, 2017 at 8:16 AM, Roger Oberholtzer <
> roger.oberholt...@gmail.com> wrote:
>
>
>
> On Wed, Jan 25, 2017 at 8:01 AM, RjOllos  wrote:
> > Do you have SectionEditPlugin installed? If so, you need to update to the
> > latest.
> > https://trac-hacks.org/ticket/12721
>
> Not installed yet. But I do plan on adding it back soon.
>
>
> Updated to current (which I think was already installed) and it made no
> difference.
>
> The reason I was thinking it was not installed is that I do not get the
> edit icon in wiki pages to do a section edit. So that's another thing not
> working...
>

Did you do a hard refresh after updating to clear cached resources in your
browser?

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

No morning coffee yet. I DO have section edit installed. Sorry about that.
I will update it.

On Wed, Jan 25, 2017 at 8:16 AM, Roger Oberholtzer <
roger.oberholt...@gmail.com> wrote:

>
>
> On Wed, Jan 25, 2017 at 8:01 AM, RjOllos  wrote:
> >
> >
> > On Tuesday, January 24, 2017 at 10:46:34 PM UTC-8, Roger Oberholtzer
> wrote:
> >>
> >> > Did you check the browser console for errors?
> >>
> >> I see this in Firefox:
> >>
> >> Error: Syntax error, unrecognized expression: *[@id]  jquery.js:2:12731
> >>
> >> The jquery.js is the one that comes with trac 1.2. I don't see that
> >> exact same text in  jquery.js. So I guess it is a variable that is
> >> causing the problem. I see this on every Trac page.
> >
> >
> > Which plugins do you have installed?
>
> The install is new. Most all plugins are from within the last week or so.
> I don't have all the needed plugins in place yet. I am stepping through
> them to see which ones work.
>
> Trac1.2
> Babel   2.3.4
> Docutils0.12
> Genshi  0.7 (with speedups)
> mod_python  3.5.0-none=none
> Pygments2.1.3
> pysqlite2.8.1
> Python  2.7.13 (default, Jan 03 2017, 17:41:54) [GCC]
> pytz2016.4
> setuptools  28.3.0
> SQLite  3.16.2
> Subversion  1.9.5 (r1770682)
>
>
> AllAttachmentsMacro N/A
> CodeExampleMacro1.2.post0
> FootNoteMacro   1.5
> graphviz0.7.7dev-r0
> GridModify  1.0.0.dev0
> Latex   0.1.post0
> NoteBox 1.0.post0
> PlannedMilestones   N/A
> ticketsboardplugin  1.2.2-trac0.12
> TracCollapsiblePlugin   0.1
> TracDiscussion  1.2.dev0
> TracDownloads   1.0.0.dev0
> TracDynamicFields   2.2.0
> TracHtmlNotificationPlugin  0.12.0.1
> TracIncludeMacro3.0.0.dev0
> TracMasterTickets   4.0.0.dev0
> TracSectionEditPlugin   0.2.6.post0
> TracTags0.10.dev0
> TracTicketTemplate  1.0.dev0
> TracWorkflowAdmin   0.12.0.3
> TracWysiwyg 0.12.0.5
> WeekPlan1.3
> ~
>
>
> >
> > Do you have SectionEditPlugin installed? If so, you need to update to the
> > latest.
> > https://trac-hacks.org/ticket/12721
>
> Not installed yet. But I do plan on adding it back soon.
>
> --
> Roger Oberholtzer
>
>


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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Wed, Jan 25, 2017 at 8:01 AM, RjOllos  wrote:
>
>
> On Tuesday, January 24, 2017 at 10:46:34 PM UTC-8, Roger Oberholtzer
wrote:
>>
>> > Did you check the browser console for errors?
>>
>> I see this in Firefox:
>>
>> Error: Syntax error, unrecognized expression: *[@id]  jquery.js:2:12731
>>
>> The jquery.js is the one that comes with trac 1.2. I don't see that
>> exact same text in  jquery.js. So I guess it is a variable that is
>> causing the problem. I see this on every Trac page.
>
>
> Which plugins do you have installed?

The install is new. Most all plugins are from within the last week or so. I
don't have all the needed plugins in place yet. I am stepping through them
to see which ones work.

Trac1.2
Babel   2.3.4
Docutils0.12
Genshi  0.7 (with speedups)
mod_python  3.5.0-none=none
Pygments2.1.3
pysqlite2.8.1
Python  2.7.13 (default, Jan 03 2017, 17:41:54) [GCC]
pytz2016.4
setuptools  28.3.0
SQLite  3.16.2
Subversion  1.9.5 (r1770682)


AllAttachmentsMacro N/A
CodeExampleMacro1.2.post0
FootNoteMacro   1.5
graphviz0.7.7dev-r0
GridModify  1.0.0.dev0
Latex   0.1.post0
NoteBox 1.0.post0
PlannedMilestones   N/A
ticketsboardplugin  1.2.2-trac0.12
TracCollapsiblePlugin   0.1
TracDiscussion  1.2.dev0
TracDownloads   1.0.0.dev0
TracDynamicFields   2.2.0
TracHtmlNotificationPlugin  0.12.0.1
TracIncludeMacro3.0.0.dev0
TracMasterTickets   4.0.0.dev0
TracSectionEditPlugin   0.2.6.post0
TracTags0.10.dev0
TracTicketTemplate  1.0.dev0
TracWorkflowAdmin   0.12.0.3
TracWysiwyg 0.12.0.5
WeekPlan1.3
~


>
> Do you have SectionEditPlugin installed? If so, you need to update to the
> latest.
> https://trac-hacks.org/ticket/12721

Not installed yet. But I do plan on adding it back soon.

-- 
Roger Oberholtzer

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Tuesday, January 24, 2017 at 10:46:34 PM UTC-8, Roger Oberholtzer wrote:
>
> > Did you check the browser console for errors? 
>
> I see this in Firefox: 
>
> Error: Syntax error, unrecognized expression: *[@id]  jquery.js:2:12731 
>
> The jquery.js is the one that comes with trac 1.2. I don't see that 
> exact same text in  jquery.js. So I guess it is a variable that is 
> causing the problem. I see this on every Trac page. 
>

Which plugins do you have installed?

Do you have SectionEditPlugin installed? If so, you need to update to the 
latest.
https://trac-hacks.org/ticket/12721

- Ryan

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Monday, January 23, 2017 at 1:45:31 AM UTC-8, Roger Oberholtzer wrote:
>
>
>
> On Mon, Jan 23, 2017 at 10:10 AM, RjOllos  wrote:
> >
> >
> > On Sunday, January 22, 2017 at 10:33:32 PM UTC-8, Roger Oberholtzer 
> wrote:
> >>
> >> On Fri, Jan 20, 2017 at 6:40 PM, Peter Suter  
> wrote:
> >>
> >> > The buttons are not shown by default anymore, only when the mouse 
> hovers
> >> > over a comment.
> >> > (Or when both checkboxes "[ ] Show comments [ ] Show property changes"
> >> > are
> >> > unchecked.)
> >> >
> >> > 
> https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/js/threaded_comments.js?marks=50-76#L50
> >> > https://trac.edgewall.org/ticket/11835
> >>
> >> I do not see this. I can hoover the mouse all over the place. The
> >> buttons do not show up. Period. Unless I remover the visibility:
> >> hidden; text from the ticket.css file.
> >
> >
> > It's one of two things: either you aren't loading the correct JavaScript 
> (or
> > template), or there is an error in the JavaScript execution, likely due 
> to a
> > plugin conflict. I would:
> >
> > 1. Do the hard refresh of the page to clear cached resources, which I
> > mentioned twice, but you haven't confirmed to have done.
>
> Sorry. Yes. This was done. No difference.
>
> > 2. Check whether you are overriding any templates, via a ticket.html (or
> > possibly another ticket-related html file) in your environment templates
> > directory or a shared templates directory (1). Templates are also listed 
> on
> > the /about page, in the Interface Customization section
>
> I see this:
>
> Site templates site.html
> Shared templates
> Site static resources  latex-images ramboll_intranet.gif site.html 
> style.css tracworkflowadmin
>
> site.html:
>
> http://www.w3.org/1999/xhtml;
>   xmlns:py="http://genshi.edgewall.org/;
>   py:strip="">
>
>   
>   
> ${select('*|comment()|text()')}
>href="${href.chrome('site/style.css')}" />
>   
> 
>
> site.css:
>
> table.progress td.open { background: #ff }
> table.progress td.closed { background: #00ff00 }
> table.progress td.testing { background: #ff }
> table.progress td.info { background: #00 }
>
> latex-images and tracworkflowadmin contain PNG images. 
> ramboll_intranet.gif is our logo.
>
> > 3. Check the browser console for JavaScript errors
>

Did you check the browser console for errors?

What about disabling DynamicFieldsPlugin, as was found in the other thread?

- Ryan

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Mon, Jan 23, 2017 at 10:10 AM, RjOllos  wrote:
>
>
> On Sunday, January 22, 2017 at 10:33:32 PM UTC-8, Roger Oberholtzer wrote:
>>
>> On Fri, Jan 20, 2017 at 6:40 PM, Peter Suter  wrote:
>>
>> > The buttons are not shown by default anymore, only when the mouse
hovers
>> > over a comment.
>> > (Or when both checkboxes "[ ] Show comments [ ] Show property changes"
>> > are
>> > unchecked.)
>> >
>> >
https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/js/threaded_comments.js?marks=50-76#L50
>> > https://trac.edgewall.org/ticket/11835
>>
>> I do not see this. I can hoover the mouse all over the place. The
>> buttons do not show up. Period. Unless I remover the visibility:
>> hidden; text from the ticket.css file.
>
>
> It's one of two things: either you aren't loading the correct JavaScript
(or
> template), or there is an error in the JavaScript execution, likely due
to a
> plugin conflict. I would:
>
> 1. Do the hard refresh of the page to clear cached resources, which I
> mentioned twice, but you haven't confirmed to have done.

Sorry. Yes. This was done. No difference.

> 2. Check whether you are overriding any templates, via a ticket.html (or
> possibly another ticket-related html file) in your environment templates
> directory or a shared templates directory (1). Templates are also listed
on
> the /about page, in the Interface Customization section

I see this:

Site templates site.html
Shared templates
Site static resources  latex-images ramboll_intranet.gif site.html
style.css tracworkflowadmin

site.html:

http://www.w3.org/1999/xhtml;
  xmlns:py="http://genshi.edgewall.org/;
  py:strip="">

  
  
${select('*|comment()|text()')}

  


site.css:

table.progress td.open { background: #ff }
table.progress td.closed { background: #00ff00 }
table.progress td.testing { background: #ff }
table.progress td.info { background: #00 }

latex-images and tracworkflowadmin contain PNG images. ramboll_intranet.gif
is our logo.

> 3. Check the browser console for JavaScript errors
> 4. Check that threaded_comment.js matches the file in the egg

The egg is a directory, and there is a
./Trac-1.2-py2.7.egg/trac/htdocs/js/threaded_comments.js file. Wouldn't
that be the only place this file exists? I have not copied it anywhere, and
I do not see a file with the same name anywhere else.

> 5. Compare the JavaScript on one of your ticket pages to that on the demo
> site (2)
>
> - Ryan
>
> (1)
> https://trac.edgewall.org/wiki/TracInterfaceCustomization#ProjectTemplates
> (2) view-source:https://trac.edgewall.org/demo-1.0/ticket/1
>
>
>
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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Fri, Jan 20, 2017 at 6:40 PM, Peter Suter  wrote:

> The buttons are not shown by default anymore, only when the mouse hovers
> over a comment.
> (Or when both checkboxes "[ ] Show comments [ ] Show property changes" are
> unchecked.)
> https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/js/threaded_comments.js?marks=50-76#L50
> https://trac.edgewall.org/ticket/11835

I do not see this. I can hoover the mouse all over the place. The
buttons do not show up. Period. Unless I remover the visibility:
hidden; text from the ticket.css file.



-- 
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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Peter Suter]

On 20.01.2017 10:40, Roger Oberholtzer wrote:

On Fri, Jan 20, 2017 at 8:56 AM, RjOllos  wrote:


On Thursday, January 19, 2017 at 11:47:47 PM UTC-8, Roger Oberholtzer wrote:

On Thu, Jan 19, 2017 at 11:01 PM, RjOllos  wrote:


Another common reason for similar issue is not refreshing the static
resources when upgrading Trac:
https://trac.edgewall.org/wiki/TracUpgrade#a5.Refreshstaticresources

I have never done this deploy thing. I have no /deploy/path. Or at
least not one that I have made. Is there a default one if I have never
used the deploy option?


Depends on how your web server is configured:
https://trac.edgewall.org/wiki/TracInstall#MappingStaticResources

I suggest you view the page source for a page such as WikiStart on a
computer that exhibits the issue, and follow the link to a static resource
such as trac.css or trac.js. Compare to the repository version to determine
if you are serving the latest,
https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/js/trac.js
https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/css/trac.css

What I see in the browser matches exactly what I see in the css file
on the server. In the case of the comment buttons at least.

For example, the file ./Trac-1.2-py2.7.egg/trac/htdocs/css/ticket.css contains:

/*  - Change controls */
.trac-ticket-buttons {
  clear: right;
  visibility: hidden;
  float: right;
}

And I see exactly that in the browser. If I remove  "visibility:
hidden;" in the browser, the buttons show up. And, if I remove the
same text in the css file, the buttons also show up.

The questions is: why is "visibilty: hidden;" set in the css file? I
am guessing that is the default. How does it get set to something
else? Where would I see that in the browser?


The buttons are not shown by default anymore, only when the mouse hovers 
over a comment.
(Or when both checkboxes "[ ] Show comments [ ] Show property changes" 
are unchecked.)

https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/js/threaded_comments.js?marks=50-76#L50
https://trac.edgewall.org/ticket/11835

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Fri, Jan 20, 2017 at 8:56 AM, RjOllos  wrote:
>
>
> On Thursday, January 19, 2017 at 11:47:47 PM UTC-8, Roger Oberholtzer wrote:
>>
>> On Thu, Jan 19, 2017 at 11:01 PM, RjOllos  wrote:
>>
>> > Another common reason for similar issue is not refreshing the static
>> > resources when upgrading Trac:
>> > https://trac.edgewall.org/wiki/TracUpgrade#a5.Refreshstaticresources
>>
>> I have never done this deploy thing. I have no /deploy/path. Or at
>> least not one that I have made. Is there a default one if I have never
>> used the deploy option?
>
>
> Depends on how your web server is configured:
> https://trac.edgewall.org/wiki/TracInstall#MappingStaticResources
>
> I suggest you view the page source for a page such as WikiStart on a
> computer that exhibits the issue, and follow the link to a static resource
> such as trac.css or trac.js. Compare to the repository version to determine
> if you are serving the latest,
> https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/js/trac.js
> https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/css/trac.css

What I see in the browser matches exactly what I see in the css file
on the server. In the case of the comment buttons at least.

For example, the file ./Trac-1.2-py2.7.egg/trac/htdocs/css/ticket.css contains:

/*  - Change controls */
.trac-ticket-buttons {
 clear: right;
 visibility: hidden;
 float: right;
}

And I see exactly that in the browser. If I remove  "visibility:
hidden;" in the browser, the buttons show up. And, if I remove the
same text in the css file, the buttons also show up.

The questions is: why is "visibilty: hidden;" set in the css file? I
am guessing that is the default. How does it get set to something
else? Where would I see that in the browser?


-- 
Roger Oberholtzer

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Thursday, January 19, 2017 at 11:47:47 PM UTC-8, Roger Oberholtzer wrote:
>
> On Thu, Jan 19, 2017 at 11:01 PM, RjOllos  wrote: 
>
> > Another common reason for similar issue is not refreshing the static 
> > resources when upgrading Trac: 
> > https://trac.edgewall.org/wiki/TracUpgrade#a5.Refreshstaticresources 
>
> I have never done this deploy thing. I have no /deploy/path. Or at 
> least not one that I have made. Is there a default one if I have never 
> used the deploy option? 
>

Depends on how your web server is configured:
https://trac.edgewall.org/wiki/TracInstall#MappingStaticResources

I suggest you view the page source for a page such as WikiStart on a 
computer that exhibits the issue, and follow the link to a static resource 
such as trac.css or trac.js. Compare to the repository version to determine 
if you are serving the latest,
https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/js/trac.js
https://trac.edgewall.org/browser/tags/trac-1.2/trac/htdocs/css/trac.css

- Ryan

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Thu, Jan 19, 2017 at 11:05 PM, RjOllos  wrote:

> Yet another thing to look at is whether you've configuration [trac]
> jquery_location. Are you using jQuery shipped with Trac, or another version?
>
> https://trac.edgewall.org/wiki/TracIni#trac-section

I do not have any jquery statements in my trac.ini. So it must be
using the one that comes with Trac.

-- 
Roger Oberholtzer

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Thu, Jan 19, 2017 at 11:01 PM, RjOllos  wrote:

> Another common reason for similar issue is not refreshing the static
> resources when upgrading Trac:
> https://trac.edgewall.org/wiki/TracUpgrade#a5.Refreshstaticresources

I have never done this deploy thing. I have no /deploy/path. Or at
least not one that I have made. Is there a default one if I have never
used the deploy option?

-- 
Roger Oberholtzer

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Thursday, January 19, 2017 at 2:01:40 PM UTC-8, RjOllos wrote:
>
>
>
> On Thursday, January 19, 2017 at 2:00:34 PM UTC-8, RjOllos wrote:
>>
>>
>>
>> On Thursday, January 19, 2017 at 6:12:38 AM UTC-8, Roger Oberholtzer 
>> wrote:
>>>
>>> On Thu, Jan 19, 2017 at 11:03 AM, Roger Oberholtzer 
>>>  wrote: 
>>>
>>> >> I see that there are complaints about the page contents. See the 
>>> >> attachment. The files it complaints about are untouched by us. So 
>>> they 
>>> >> should be whatever they were when installed. Maybe newer browsers are 
>>> >> more picky about something? 
>>> > 
>>> > trac-change-panel winds up with a height of 0 in these browsers. No 
>>> idea why. 
>>>
>>> The problem seems to be in ticket.css. In .trac-ticket-buttons, if I 
>>> remove "visibility: hidden;", the buttons show up. I wonder why this 
>>> is this way... 
>>>
>>> -- 
>>> Roger Oberholtzer 
>>>
>>
>> Did you try clearing the cached resources with a hard refresh of the page?
>>
>> - Ryan 
>>
>
> Another common reason for similar issue is not refreshing the static 
> resources when upgrading Trac:
> https://trac.edgewall.org/wiki/TracUpgrade#a5.Refreshstaticresources
>
> - Ryan 
>

Yet another thing to look at is whether you've configuration [trac] 
jquery_location. Are you using jQuery shipped with Trac, or another version?

https://trac.edgewall.org/wiki/TracIni#trac-section

- Ryan 

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Thursday, January 19, 2017 at 2:00:34 PM UTC-8, RjOllos wrote:
>
>
>
> On Thursday, January 19, 2017 at 6:12:38 AM UTC-8, Roger Oberholtzer wrote:
>>
>> On Thu, Jan 19, 2017 at 11:03 AM, Roger Oberholtzer 
>>  wrote: 
>>
>> >> I see that there are complaints about the page contents. See the 
>> >> attachment. The files it complaints about are untouched by us. So they 
>> >> should be whatever they were when installed. Maybe newer browsers are 
>> >> more picky about something? 
>> > 
>> > trac-change-panel winds up with a height of 0 in these browsers. No 
>> idea why. 
>>
>> The problem seems to be in ticket.css. In .trac-ticket-buttons, if I 
>> remove "visibility: hidden;", the buttons show up. I wonder why this 
>> is this way... 
>>
>> -- 
>> Roger Oberholtzer 
>>
>
> Did you try clearing the cached resources with a hard refresh of the page?
>
> - Ryan 
>

Another common reason for similar issue is not refreshing the static 
resources when upgrading Trac:
https://trac.edgewall.org/wiki/TracUpgrade#a5.Refreshstaticresources

- Ryan 

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Thursday, January 19, 2017 at 6:12:38 AM UTC-8, Roger Oberholtzer wrote:
>
> On Thu, Jan 19, 2017 at 11:03 AM, Roger Oberholtzer 
>  wrote: 
>
> >> I see that there are complaints about the page contents. See the 
> >> attachment. The files it complaints about are untouched by us. So they 
> >> should be whatever they were when installed. Maybe newer browsers are 
> >> more picky about something? 
> > 
> > trac-change-panel winds up with a height of 0 in these browsers. No idea 
> why. 
>
> The problem seems to be in ticket.css. In .trac-ticket-buttons, if I 
> remove "visibility: hidden;", the buttons show up. I wonder why this 
> is this way... 
>
> -- 
> Roger Oberholtzer 
>

Did you try clearing the cached resources with a hard refresh of the page?

- Ryan 

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Thu, Jan 19, 2017 at 11:03 AM, Roger Oberholtzer
 wrote:

>> I see that there are complaints about the page contents. See the
>> attachment. The files it complaints about are untouched by us. So they
>> should be whatever they were when installed. Maybe newer browsers are
>> more picky about something?
>
> trac-change-panel winds up with a height of 0 in these browsers. No idea why.

The problem seems to be in ticket.css. In .trac-ticket-buttons, if I
remove "visibility: hidden;", the buttons show up. I wonder why this
is this way...

-- 
Roger Oberholtzer

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Roger Oberholtzer]

On Thu, Jan 19, 2017 at 10:53 AM, Roger Oberholtzer
 wrote:

> Upon further investigation, it seems that the buttons are only showing
> up in my browser (firefox 45.0.2). In Explorer, Chrome and newer
> firefox (Linux and Windows) they do not show up.
>
> I see that there are complaints about the page contents. See the
> attachment. The files it complaints about are untouched by us. So they
> should be whatever they were when installed. Maybe newer browsers are
> more picky about something?

trac-change-panel winds up with a height of 0 in these browsers. No idea why.

-- 
Roger Oberholtzer

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Re: [Trac] Re: trac 1.2 and ticket comment editing

[Ryan Ollos]

From: Roger Oberholtzer
Sent: Thursday, January 19, 01:15
Subject: Re: [Trac] Re: trac 1.2 and ticket comment editing
To: trac-users@googlegroups.com

On Thu, Jan 19, 2017 at 9:21 AM, RjOllos wrote: > The edit button navigates to 
a URL such as: /ticket/1?cnum_edit=1#comment:1 > (e.g. for comment:1 on ticket 
#1). Do you get a permission error for one of > those users when navigating to 
that path (by entering the path in the > browser URL box)? The URL works. And 
an edit can be saved. Just no buttons in the GUI. This is the same from a 
number of different computers where people say this worked before I updated to 
Trac 1.2 -- Roger Oberholtzer

The static resources are cached by the browser.  You can fix with a hard 
refresh of the browser page (shift + f5).

- Ryan

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[Trac] Re: trac 1.2 and ticket comment editing

[RjOllos]

On Wednesday, January 18, 2017 at 11:55:00 PM UTC-8, Roger Oberholtzer 
wrote:
>
> I have Trac 1.2 system where people are allowed to edit ticket 
> comments. When I log in as TRAC_ADMIN I get the icon set in the upper 
> right of the comment where I can choose to edit or whatever. 
>
> No other users (non TRAC_ADMIN) can see these icons. Even though they 
> have TICKET_EDIT_COMMENT permission. In fact, they have all TICKET_ 
> permissions. 
>
> What might be the issue. I tried removing and adding the permission. 
> But that made no difference. 
>
> The permission is assigned to a Subject (called Ramboll), and all 
> these users are in the group Ramboll. 
>
>
> -- 
> Roger Oberholtzer 
>

The edit button navigates to a URL such as: /ticket/1?cnum_edit=1#comment:1 
(e.g. for comment:1 on ticket #1). Do you get a permission error for one of 
those users when navigating to that path (by entering the path in the 
browser URL box)?

- Ryan

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