[twitter-dev] Re: Are account suspensions permanent?

2009-09-23 Thread Waldron Faulkner

For the record, it's not because I have an account that's suspended,
it's because I want to know whether my analytics platform I can
permanently stop tracking suspended accounts, or whether I have to
periodically check back in to see if they're still suspended. I wonder
what the rate of reinstatement is, because if it's small, it'll save
my app a lot of cycles to just permanently ignore these users.

On Sep 23, 12:52 am, Adam Cloud cloudy...@gmail.com wrote:
 I had an experience that took over 4 months of back and forth, forth being
 me, back being them marking my ticket as taken care of without doing
 anything. I finally just created a new account, changed the name of the old
 one and used that name for the new one.

 Had another experience where the account was fixed after two unanswered
 tickets without a word said to the person.

 So you may have a few days, a week, a few months, maybe forever of being
 suspended without getting an actual account banning.

 Twitter may have excellent interaction with their 3rd-party developers, but
 their customer service blows.


[twitter-dev] Re: Are account suspensions permanent?

2009-09-23 Thread Adam Cloud
Well, as it stands i've seen 5 people i know go through suspensions 4 of
them got it back, the other did not and did what i stated.

So unfortunately you can't just rule the suspended out entirely, but maybe
you could take them out of your main processing and have a job that runs
every night to check to see if their still suspended and update their
account accordingly to allow them to be included in your normal processing.


[twitter-dev] Re: Are account suspensions permanent?

2009-09-22 Thread Dean Collins

I was able to get one of mine unsuspended 7 days later after I
unfollowed too many people accidentally.

 

 

Cheers,

Dean

 

 


-Original Message-
From: twitter-development-talk@googlegroups.com
[mailto:twitter-development-t...@googlegroups.com] On Behalf Of Waldron
Faulkner
Sent: Tuesday, September 22, 2009 12:39 PM
To: Twitter Development Talk
Subject: [twitter-dev] Are account suspensions permanent?


I can save a lot of trouble if I know that a previously suspended
Twitter user won't later have his/her suspension lifted.

Anyone??

Waldron


[twitter-dev] Re: Are account suspensions permanent?

2009-09-22 Thread Chad Etzel

Hi Waldron,

Account suspensions can be lifted if the transgressions are cleared up.

-Chad

On Tue, Sep 22, 2009 at 12:38 PM, Waldron Faulkner
waldronfaulk...@gmail.com wrote:

 I can save a lot of trouble if I know that a previously suspended
 Twitter user won't later have his/her suspension lifted.

 Anyone??

 Waldron



[twitter-dev] Re: Are account suspensions permanent?

2009-09-22 Thread Adam Cloud
I had an experience that took over 4 months of back and forth, forth being
me, back being them marking my ticket as taken care of without doing
anything. I finally just created a new account, changed the name of the old
one and used that name for the new one.

Had another experience where the account was fixed after two unanswered
tickets without a word said to the person.

So you may have a few days, a week, a few months, maybe forever of being
suspended without getting an actual account banning.

Twitter may have excellent interaction with their 3rd-party developers, but
their customer service blows.