Re: [U2] [UV] Locked License Seat {unclassified}
Dan, I had a look around with procexp (and isn't it a nice wee app
indeed!) but couldn't see anything that matched the locked up PID. Could
be my inexperience with the app though as it does produce a lot of very
detailed info. Anyway, we had a server reboot scheduled for the weekend
so I decided to wait and see if that would tidy things up and it did!
I find it interesting that uvlictool and stopping the UniVerse services
couldn't shift a locked up UniVerse lic but a server reboot did. That
points to a rogue process holding the license but it can't seen using
tasklist or procexp.exe.
Anyway, problem solved until next time :-) Thanks Dan, Daniel and Jeff
for your suggestions and help.
Andy
-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Dan Goble
Sent: Thursday, 30 July 2009 6:13 a.m.
To: U2 Users List
Subject: Re: [U2] [UV] Locked License Seat {unclassified}
Microsoft has a tool called procexp.exe that shows a process and all its
children processes attached to it. Using this tool you can kill the
parent and the child processes. This should free up what you need to.
Just be careful, it is a very powerful tool.
Good luck,
Dan Goble
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Re: [U2] [UV] Locked License Seat {unclassified}
Try kill -15 2160 kill 2160 15 and kill 2160 9 with no effect. ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] [UV] Locked License Seat {unclassified}
Do you have any rogue cmd.exe processes running on the server? One of the
most common causes we've seen for stuck licenses is that the uv session
launched a DOS /c command line process that was somehow problematic. Killing
the uv process was not enough, the cmd.exe process it launched had to be
zapped as well, only then would the uvlictool free up the license.
Dan
-Original Message-
From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-
boun...@listserver.u2ug.org] On Behalf Of MACK ANDREW, MR
Sent: Tuesday, July 28, 2009 10:33 PM
To: u2-users@listserver.u2ug.org
Subject: [U2] [UV] Locked License Seat {unclassified}
Hi all,
I have a small problem with a license seat (42) that is being consumed
by a PID (2160) according to uvlictool, but that is not showing up in
PORT.STATUS or the Windows tasklist.
I have tried uvlictool clean_lic -a and both kill 2160 15 and kill 2160
9 with no effect. UniVerse has been restarted several times since it
started to show up and that hasn't shifted it. ANALYZE.SHM advises that
there is no printer segment attached to the PID so it just seems that it
is a tied up license issue.
I cannot find any info on anything besides uvictool that would allow me
to examine or clear the license, so before I escalate this to IBM, does
anyone have any ideas?
UniVerse 10.1.18 on Windows 2003 Server R2
Thanks for you help.
Andy
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Force.
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Re: [U2] [UV] Locked License Seat {unclassified}
Sorry. I just noticed this was a windows server and I gave you *nix syntax. I didn't scroll down far enough. Jeff Powell wrote: Try kill -15 2160 kill 2160 15 and kill 2160 9 with no effect. ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] [UV] Locked License Seat {unclassified}
Microsoft has a tool called procexp.exe that shows a process and all its children processes attached to it. Using this tool you can kill the parent and the child processes. This should free up what you need to. Just be careful, it is a very powerful tool. Good luck, Dan Goble ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] [UV] Locked License Seat {unclassified}
Thanks for the help Dan.
I did have a few rouge cmd.exe processes but cleaning them up didn't
tidy up this license problem :(
I will bear this wee trick in mind though, as I have had other problems
that this could have solved. :)
Andy
-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Daniel
Perttula
Sent: Thursday, 30 July 2009 1:47 a.m.
To: 'U2 Users List'
Subject: Re: [U2] [UV] Locked License Seat {unclassified}
Do you have any rogue cmd.exe processes running on the server? One of
the most common causes we've seen for stuck licenses is that the uv
session launched a DOS /c command line process that was somehow
problematic. Killing the uv process was not enough, the cmd.exe process
it launched had to be zapped as well, only then would the uvlictool free
up the license.
Dan
The information contained in this Internet Email message is intended
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necessarily the official views or opinions of the New Zealand Defence Force.
If you are not the intended recipient you must not use, disclose, copy or
distribute this message or the information in it.
If you have received this message in error, please Email or telephone
the sender immediately.
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Re: [U2] [UV] Locked License Seat {unclassified}
Thanks Dan,
I will give it a go and see what pops up.
Andy
-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Dan Goble
Sent: Thursday, 30 July 2009 6:13 a.m.
To: U2 Users List
Subject: Re: [U2] [UV] Locked License Seat {unclassified}
Microsoft has a tool called procexp.exe that shows a process and all its
children processes attached to it. Using this tool you can kill the
parent and the child processes. This should free up what you need to.
Just be careful, it is a very powerful tool.
Good luck,
Dan Goble
___
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http://listserver.u2ug.org/mailman/listinfo/u2-users
The information contained in this Internet Email message is intended
for the addressee only and may contain privileged information, but not
necessarily the official views or opinions of the New Zealand Defence Force.
If you are not the intended recipient you must not use, disclose, copy or
distribute this message or the information in it.
If you have received this message in error, please Email or telephone
the sender immediately.
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[U2] [UV] Locked License Seat {unclassified}
Hi all, I have a small problem with a license seat (42) that is being consumed by a PID (2160) according to uvlictool, but that is not showing up in PORT.STATUS or the Windows tasklist. I have tried uvlictool clean_lic -a and both kill 2160 15 and kill 2160 9 with no effect. UniVerse has been restarted several times since it started to show up and that hasn't shifted it. ANALYZE.SHM advises that there is no printer segment attached to the PID so it just seems that it is a tied up license issue. I cannot find any info on anything besides uvictool that would allow me to examine or clear the license, so before I escalate this to IBM, does anyone have any ideas? UniVerse 10.1.18 on Windows 2003 Server R2 Thanks for you help. Andy The information contained in this Internet Email message is intended for the addressee only and may contain privileged information, but not necessarily the official views or opinions of the New Zealand Defence Force. If you are not the intended recipient you must not use, disclose, copy or distribute this message or the information in it. If you have received this message in error, please Email or telephone the sender immediately. ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
