Re: [U2] UniData Upgrade

2011-04-28 Thread Israel, John R.
Thanks Wally!  I saw your post but things are crazy for me today and my typing 
got ahead of my thinking (too many fires, not enough water buckets).

I have passed your info on to the folks here.


John Israel
Senior Programmer/Analyst
Dayton Superior Corporation
1125 Byers Road
Miamisburg, OH  45342


-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wally Terhune
Sent: Thursday, April 28, 2011 11:53 AM
To: U2 Users List
Subject: Re: [U2] UniData Upgrade

I wrote on my last posting:
Note: For Itanium, you have three options:
7.2.4 - released 11/6/09
7.2.7 - released 8/30/10
7.2.9 - released 3/31/11

I really don't have a good way of knowing who is running 7.2.9.
I can find out customers who have ordered it or partners who have processed 
u2bc upgrades, but cannot tell what is installed.

I only hear about the problems... :-)

Wally Terhune
U2 Support Architect
Rocket Software
4600 South Ulster Street, Suite 1100 ..Denver, CO 80237 ..USA
Tel: +1.720.475.8055
Email: wterh...@rs.com
Web: www.rocketsoftware.com/u2




-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R.
Sent: Thursday, April 28, 2011 9:45 AM
To: 'U2 Users List'
Subject: Re: [U2] UniData Upgrade

Wally,

Yeah, I saw your comments in the E-mail stream that came back to us.

Thanks for the info about the locking issue in early 7.2.x.  I did NOT see 
anything in the E-mail trail that specifically mentioned this.  This is the 
strongest reason I see to upgrade.  I will pass this nugget up my food chain.

How long has 7.2.9 been out?

How many site are actually using it?  Are any of them big sites?

We are not eager to be the "the first on the block" to run this.


John Israel
Senior Programmer/Analyst
Dayton Superior Corporation
1125 Byers Road
Miamisburg, OH  45342

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Re: [U2] UniData Upgrade

2011-04-28 Thread Wally Terhune
I wrote on my last posting:
Note: For Itanium, you have three options:
7.2.4 - released 11/6/09
7.2.7 - released 8/30/10
7.2.9 - released 3/31/11

I really don't have a good way of knowing who is running 7.2.9.
I can find out customers who have ordered it or partners who have processed 
u2bc upgrades, but cannot tell what is installed.

I only hear about the problems... :-)

Wally Terhune
U2 Support Architect
Rocket Software
4600 South Ulster Street, Suite 1100 ..Denver, CO 80237 ..USA
Tel: +1.720.475.8055
Email: wterh...@rs.com
Web: www.rocketsoftware.com/u2




-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R.
Sent: Thursday, April 28, 2011 9:45 AM
To: 'U2 Users List'
Subject: Re: [U2] UniData Upgrade

Wally,

Yeah, I saw your comments in the E-mail stream that came back to us.

Thanks for the info about the locking issue in early 7.2.x.  I did NOT see 
anything in the E-mail trail that specifically mentioned this.  This is the 
strongest reason I see to upgrade.  I will pass this nugget up my food chain.

How long has 7.2.9 been out?

How many site are actually using it?  Are any of them big sites?

We are not eager to be the "the first on the block" to run this.


John Israel
Senior Programmer/Analyst
Dayton Superior Corporation
1125 Byers Road
Miamisburg, OH  45342

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Re: [U2] UniData Upgrade

2011-04-28 Thread Israel, John R.
Wally,

Yeah, I saw your comments in the E-mail stream that came back to us.

Thanks for the info about the locking issue in early 7.2.x.  I did NOT see 
anything in the E-mail trail that specifically mentioned this.  This is the 
strongest reason I see to upgrade.  I will pass this nugget up my food chain.

How long has 7.2.9 been out?

How many site are actually using it?  Are any of them big sites?

We are not eager to be the "the first on the block" to run this.


John Israel
Senior Programmer/Analyst
Dayton Superior Corporation
1125 Byers Road
Miamisburg, OH  45342


-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wally Terhune
Sent: Thursday, April 28, 2011 11:33 AM
To: U2 Users List
Subject: Re: [U2] UniData Upgrade

John:
I reviewed your case. I did not see any indication of a UniData engine problem. 
It looks simply like an application problem regarding how records locks are set 
and/or held. As I do not have knowledge of the vendor's app, I can only suggest 
that one should look there - in the short term.

I advised an upgrade as there IS a UniData engine problem regarding record 
locking at early 7.2.x releases that CAN cause all users requesting locks to 
hang. If you upgrade, you  can eliminate this possible event and the attendant 
business interruption.

>From the 7.2.3 readme:
Issue 11927 - Problem Description

UniData -- Beginning at UniData 7.2.0, a new semaphore was added to
UniData which was acquired and released when a process was acquiring
or releasing logical locks. These locks appear as LIST.READU or 
LIST.LOCKS entries. If a process held this semaphore unexpectedly,
any udt procesws trying to access a logical lock hung while waiting
for UniData to release the semaphore.

If the udt process received a hangup signal (SIGHUP) while in an
operating system semaphore operation system call, UniData interrupted
and logged out the process. This may have resulted in the process
holding the semaphore. During the logout process, it tried to release
locks and reacquire the semaphore, resulting in the semaphore being
held and all processes on the system trying to access RECORD or
FILE locks to hang.

This problem has been fixed.

Note: For Itanium, you have three options:
7.2.4 - released 11/6/09
7.2.7 - released 8/30/10
7.2.9 - released 3/31/11

I recommend 7.2.9. You can review the problems fixed for all of those releases 
by accessing the 7.2.9 readme from the Product Availability Matrix (publically 
available at: https://u2tc.rocketsoftware.com). You can also see what releases 
are available for your platform and the release date. You may decide that the 
fixes in the later release are not important to your system. It is your choice.

Regards,


Wally Terhune
U2 Support Architect
Rocket Software
4600 South Ulster Street, Suite 1100 ..Denver, CO 80237 ..USA
Tel: +1.720.475.8055
Email: wterh...@rs.com
Web: www.rocketsoftware.com/u2




-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R.
Sent: Thursday, April 28, 2011 9:20 AM
To: 'U2 Users List'
Subject: [U2] UniData Upgrade

The other day, we experienced a lot of users getting locked up.  We did the 
normal steps of trying to cleanly log off the users that were stuck, releasing 
locks, etc.  However in the end, we wound up having to reboot and the problems 
have not returned.  While not the solution I like, we got to the point where we 
had to get the business back up and running and stop looking for a problem we 
were not likely to find in a timely manner (if at all).

As part of this process, we did a udtdiag dump and submitted it to our vendor 
who in turn submitted it to Rocket.  Though no specific issue was found, we 
were advised to upgrade from UniData 7.2.1 to 7.2.9.  We are using HPUX on an 
Itanium box.

Has anyone else had these problems and upgraded to 7.2.9 to resolve the 
problems?
Is anyone else running 7.2.9?  If so, for how long?  Any comments?
How long has 7.2.9 been out?


John Israel
Senior Programmer/Analyst
Dayton Superior Corporation
1125 Byers Road
Miamisburg, OH  45342

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Re: [U2] UniData Upgrade

2011-04-28 Thread Wally Terhune
John:
I reviewed your case. I did not see any indication of a UniData engine problem. 
It looks simply like an application problem regarding how records locks are set 
and/or held. As I do not have knowledge of the vendor's app, I can only suggest 
that one should look there - in the short term.

I advised an upgrade as there IS a UniData engine problem regarding record 
locking at early 7.2.x releases that CAN cause all users requesting locks to 
hang. If you upgrade, you  can eliminate this possible event and the attendant 
business interruption.

>From the 7.2.3 readme:
Issue 11927 - Problem Description

UniData -- Beginning at UniData 7.2.0, a new semaphore was added to
UniData which was acquired and released when a process was acquiring
or releasing logical locks. These locks appear as LIST.READU or 
LIST.LOCKS entries. If a process held this semaphore unexpectedly,
any udt procesws trying to access a logical lock hung while waiting
for UniData to release the semaphore.

If the udt process received a hangup signal (SIGHUP) while in an
operating system semaphore operation system call, UniData interrupted
and logged out the process. This may have resulted in the process
holding the semaphore. During the logout process, it tried to release
locks and reacquire the semaphore, resulting in the semaphore being
held and all processes on the system trying to access RECORD or
FILE locks to hang.

This problem has been fixed.

Note: For Itanium, you have three options:
7.2.4 - released 11/6/09
7.2.7 - released 8/30/10
7.2.9 - released 3/31/11

I recommend 7.2.9. You can review the problems fixed for all of those releases 
by accessing the 7.2.9 readme from the Product Availability Matrix (publically 
available at: https://u2tc.rocketsoftware.com). You can also see what releases 
are available for your platform and the release date. You may decide that the 
fixes in the later release are not important to your system. It is your choice.

Regards,


Wally Terhune
U2 Support Architect
Rocket Software
4600 South Ulster Street, Suite 1100 ..Denver, CO 80237 ..USA
Tel: +1.720.475.8055
Email: wterh...@rs.com
Web: www.rocketsoftware.com/u2




-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R.
Sent: Thursday, April 28, 2011 9:20 AM
To: 'U2 Users List'
Subject: [U2] UniData Upgrade

The other day, we experienced a lot of users getting locked up.  We did the 
normal steps of trying to cleanly log off the users that were stuck, releasing 
locks, etc.  However in the end, we wound up having to reboot and the problems 
have not returned.  While not the solution I like, we got to the point where we 
had to get the business back up and running and stop looking for a problem we 
were not likely to find in a timely manner (if at all).

As part of this process, we did a udtdiag dump and submitted it to our vendor 
who in turn submitted it to Rocket.  Though no specific issue was found, we 
were advised to upgrade from UniData 7.2.1 to 7.2.9.  We are using HPUX on an 
Itanium box.

Has anyone else had these problems and upgraded to 7.2.9 to resolve the 
problems?
Is anyone else running 7.2.9?  If so, for how long?  Any comments?
How long has 7.2.9 been out?


John Israel
Senior Programmer/Analyst
Dayton Superior Corporation
1125 Byers Road
Miamisburg, OH  45342

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Re: [U2] UniData Upgrade

2011-04-28 Thread Steve Romanow
We updated to 7.2.6 maybe 2 months ago and have not seen the issue you
just described.
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[U2] UniData Upgrade

2011-04-28 Thread Israel, John R.
The other day, we experienced a lot of users getting locked up.  We did the 
normal steps of trying to cleanly log off the users that were stuck, releasing 
locks, etc.  However in the end, we wound up having to reboot and the problems 
have not returned.  While not the solution I like, we got to the point where we 
had to get the business back up and running and stop looking for a problem we 
were not likely to find in a timely manner (if at all).

As part of this process, we did a udtdiag dump and submitted it to our vendor 
who in turn submitted it to Rocket.  Though no specific issue was found, we 
were advised to upgrade from UniData 7.2.1 to 7.2.9.  We are using HPUX on an 
Itanium box.

Has anyone else had these problems and upgraded to 7.2.9 to resolve the 
problems?
Is anyone else running 7.2.9?  If so, for how long?  Any comments?
How long has 7.2.9 been out?


John Israel
Senior Programmer/Analyst
Dayton Superior Corporation
1125 Byers Road
Miamisburg, OH  45342

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RE: [U2] UniData Upgrade on AIX

2004-08-09 Thread alfkec
We did a similar upgrade not too long ago and these are the only notes I
have from it:

In @udthome/sys/UDTSPOOL.CONFIG
the nhead option needs to be set to U_IGNORE instead of -o to stop it from
using -o nobanner
You can enter SETPTR 0 to see which options it is using.

However, we use SB+ which pretty much eliminates the need to use setptr so
this may not be a surprise for you

Colin Alfke
Support Specialist
Thomson Elite
450, 800 - 6th Ave. S.W.
Calgary, AB  T2P 3G3
Tel: 403-237-7095
Fax: 403-237-7080
Email: [EMAIL PROTECTED]



>-Original Message-
>From: James Canale, Jr. [mailto:[EMAIL PROTECTED]
>Sent: Monday, August 09, 2004 3:02 PM
>To: U2-Users List
>Subject: [U2] UniData Upgrade on AIX
>
>
>I am going to upgrade an IBM RS/6000 with AIX 4.2.2 and 
>UniData 5.1 to AIX
>5.2.3 with UniData 6.0.8.  While I have upgraded to UniData 
>6.0.X on AIX
>before, it has only been on AIX 4.3.3.  I do know that AIX needs to be
>upgraded first to 4.3.3 and then to 5.2.3, however, I don't 
>know if I need
>to be concerned with anything else.  Any issues I may need to 
>address?  Is
>there anything significantly different with AIX 5.2.3 that needs more
>attention?  Thanks.
> 
>Regards,
> 
>Jim
>---
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[U2] UniData Upgrade on AIX

2004-08-09 Thread James Canale, Jr.
I am going to upgrade an IBM RS/6000 with AIX 4.2.2 and UniData 5.1 to AIX
5.2.3 with UniData 6.0.8.  While I have upgraded to UniData 6.0.X on AIX
before, it has only been on AIX 4.3.3.  I do know that AIX needs to be
upgraded first to 4.3.3 and then to 5.2.3, however, I don't know if I need
to be concerned with anything else.  Any issues I may need to address?  Is
there anything significantly different with AIX 5.2.3 that needs more
attention?  Thanks.
 
Regards,
 
Jim
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