RE: [U2] udt problem
Thanks, Colin and to everyone who offered suggestions. Most of these I have been through including the IBM docs I have access to but Colin's suggestion about another service issue may be a clue to the problem. I am giving myself a crash course in unidata since I am only familiar with the more common relational database apps and I have a critical system that runs on unidata but support options for this are limited so I am not particularly familiar with the platform at this point. If the licensing does not have the Device License option would that disallow running the udt command line on the local machine? I have setup a script to run and extract the data to text files but without the ability to start the udt session locally I am not able to run the program. I was also looking at perhaps finding a way to run it as a phantom process but am not sure on the syntax on that and whether or not I can bypass the udt command in that fashion. Thanks for all the help. Steve -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, November 08, 2006 11:21 PM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem Seconded. If you're still having trouble - make sure UD is licensed. I think it shows up in the smm.log if it's not. UniAdmin or confprod will show if it is or not. If it is licensed; have you installed new software recently? 5.1.27 is rather old so I'm assuming you've had it running for a while. We've had problems with another service (windows management something or other) that would grab one of the memory handles. However, it would allow UD to start on a reboot - but wouldn't let you stop and start it (without rebooting). I used tools from www.sysinternals.com to find the offending service. hth Colin Alfke Calgary Canada From:Bill Haskett Steve: You might want to check out: http://www-128.ibm.com/developerworks/db2/library/techarticle/dm-0409ter hune / It's pretty good. :-) Bill -Original Message- From: Christensen, Steve Thanks for the suggestions. Unfortunately getting the following when forcing the shutdown: Attach shared memory fail. stopud failed. The Unidata service cannot be stopped. Reboot does not fix the problem either. [demime 1.01d removed an attachment of type application/ms-tnef which had a name of winmail.dat] --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Device License just means you can have more than one session per DEVICE - that is, IP 192.168.0.100 can open 4 sessions to UniData, but is only 1 device, so it uses 1 seat. Non-Device licensing would consume 4 seats. So unchecked means every time you start a connection, you eat a seat. You can launch UniData directly from command line to execute a process, and that process could launch a phantom, and the exit. I don't know that you can DIRECTLY run a phantom... Others will know better. DW -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christensen, Steve Sent: Thursday, November 09, 2006 8:06 AM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem If the licensing does not have the Device License option would that disallow running the udt command line on the local machine? I have setup a script to run and extract the data to text files but without the ability to start the udt session locally I am not able to run the program. I was also looking at perhaps finding a way to run it as a phantom process but am not sure on the syntax on that and whether or not I can bypass the udt command in that fashion. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
No problem. The device licensing is for being able to connect to the server multiple times from the same machine but only use 1 license. It won't prevent you from connecting from the console. Does it actually say it's licensed? Did you perhaps load UD locally about a month ago? If smm is not running then no-one would be able to connect. If it's a critical system I would expect you to be a lot more frantic. The service I've had problems with is Windows Management Instrumentation Service; however, it let UniData start on the reboot. A phantom simply lets the udt process run in the background. You will still need smm running. It's pretty easy to use: from the command line you simply enter PHANTOM command Note that the process will go through the login voc item and the process will abort if it stops to ask for input. Hth Colin Alfke Calgary Canada -Original Message- From: Christensen, Steve Thanks, Colin and to everyone who offered suggestions. Most of these I have been through including the IBM docs I have access to but Colin's suggestion about another service issue may be a clue to the problem. I am giving myself a crash course in unidata since I am only familiar with the more common relational database apps and I have a critical system that runs on unidata but support options for this are limited so I am not particularly familiar with the platform at this point. If the licensing does not have the Device License option would that disallow running the udt command line on the local machine? I have setup a script to run and extract the data to text files but without the ability to start the udt session locally I am not able to run the program. I was also looking at perhaps finding a way to run it as a phantom process but am not sure on the syntax on that and whether or not I can bypass the udt command in that fashion. Thanks for all the help. Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
I've burned up any urge to become frantic years ago :^) Licensing is fine on the machine. I've verified it as I accidentally invalidated it and had to obtain a new authorization code the other day. The smm is running, just getting a failure on the udt command line so I suspect some system issues that need to be addressed. The system has been running for several years with no maintenance. I believe it has been accumulating maintenance issues and data transfers via odbc have become rather slow and cause some cross-department locking issues which is what I am working on addressing. Did you shut down the instrumentation service and the driver extension service that goes along with it? I suspect I will need to review and shut down all unnecessary services to find the culprit on this problem. Thanks Steve -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, November 09, 2006 9:14 AM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem No problem. The device licensing is for being able to connect to the server multiple times from the same machine but only use 1 license. It won't prevent you from connecting from the console. Does it actually say it's licensed? Did you perhaps load UD locally about a month ago? If smm is not running then no-one would be able to connect. If it's a critical system I would expect you to be a lot more frantic. The service I've had problems with is Windows Management Instrumentation Service; however, it let UniData start on the reboot. A phantom simply lets the udt process run in the background. You will still need smm running. It's pretty easy to use: from the command line you simply enter PHANTOM command Note that the process will go through the login voc item and the process will abort if it stops to ask for input. Hth Colin Alfke Calgary Canada -Original Message- From: Christensen, Steve Thanks, Colin and to everyone who offered suggestions. Most of these I have been through including the IBM docs I have access to but Colin's suggestion about another service issue may be a clue to the problem. I am giving myself a crash course in unidata since I am only familiar with the more common relational database apps and I have a critical system that runs on unidata but support options for this are limited so I am not particularly familiar with the platform at this point. If the licensing does not have the Device License option would that disallow running the udt command line on the local machine? I have setup a script to run and extract the data to text files but without the ability to start the udt session locally I am not able to run the program. I was also looking at perhaps finding a way to run it as a phantom process but am not sure on the syntax on that and whether or not I can bypass the udt command in that fashion. Thanks for all the help. Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Our problem with WMIS was that UniData would start on a reboot of the server, but if you stopped UD it wouldn't restart unless you rebooted. Until I found the conflict with the WMIS service. Then I stopped the WMIS service, stopped and restarted UD - which worked fine, and then restarted the WMIS service. I used the process explorer from www.sysinternals.com to find an smm handle being held by the WMIS service. If it's only udt on the console that is giving you the problem - are you sure you're in a valid account when you start udt, or maybe the pathing is messed up? Sorry, I'm not much more help here - I always use telnet (SBClient) to connect. Can you use telnet? Hth Colin Alfke Calgary Canada -Original Message- From: Christensen, Steve I've burned up any urge to become frantic years ago :^) Licensing is fine on the machine. I've verified it as I accidentally invalidated it and had to obtain a new authorization code the other day. The smm is running, just getting a failure on the udt command line so I suspect some system issues that need to be addressed. The system has been running for several years with no maintenance. I believe it has been accumulating maintenance issues and data transfers via odbc have become rather slow and cause some cross-department locking issues which is what I am working on addressing. Did you shut down the instrumentation service and the driver extension service that goes along with it? I suspect I will need to review and shut down all unnecessary services to find the culprit on this problem. Thanks Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Ron is correct, Do a cd $UDTBIN then do the tar -xvf and then updatesys. Cheers, Angelo Collazo System Administrator Long shot but this happened to me once. The tar file must be untar'd from the udt directory, not your upgrade directory. Its meant to over right some things. Ron Sharcott (3635) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christensen, Steve Sent: Wednesday, November 08, 2006 3:23 PM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem Thanks for the suggestions. Unfortunately getting the following when forcing the shutdown: Attach shared memory fail. stopud failed. The Unidata service cannot be stopped. Reboot does not fix the problem either. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thomas Derwin Sent: Wednesday, November 08, 2006 4:14 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] udt problem Did you try stopud -f? That will force UD to stop even if it thinks users still have Unidata sessions running. If that doesn't work, sounds like you need to reboot the server. Note that these suggestions are only recommended as a last resort, as you run the risk of corrupting your data. Good luck, Tom [EMAIL PROTECTED] 11/08/06 4:13 PM Can anyone tell me what to do about this problem: Trying to start udt from command line generates the following error: Start SMM first! This is on Unidata 5.1.27 running locally. Tried startud but it is running and stopud refuses to stop it. Thanks, Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ - This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INFORMATION. If you are not the intended recipient, any use or disclosure of this information is STRICTLY PROHIBITED; you are requested to delete this e-mail and any attachments, notify the sender immediately, and notify the LabCorp Privacy Officer at [EMAIL PROTECTED] or call (877) 23-HIPAA / (877) 234-4722. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Excellent! Thanks for the details. This should help narrow my focus on the problem. I suspect your right about the service issue. It definitely make sense. Thanks for the tip on the sysinternal tools. Those have some fantastic view into the processes and I can see a lot of use for other purposes on that. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, November 09, 2006 12:29 PM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem Our problem with WMIS was that UniData would start on a reboot of the server, but if you stopped UD it wouldn't restart unless you rebooted. Until I found the conflict with the WMIS service. Then I stopped the WMIS service, stopped and restarted UD - which worked fine, and then restarted the WMIS service. I used the process explorer from www.sysinternals.com to find an smm handle being held by the WMIS service. If it's only udt on the console that is giving you the problem - are you sure you're in a valid account when you start udt, or maybe the pathing is messed up? Sorry, I'm not much more help here - I always use telnet (SBClient) to connect. Can you use telnet? Hth Colin Alfke Calgary Canada -Original Message- From: Christensen, Steve I've burned up any urge to become frantic years ago :^) Licensing is fine on the machine. I've verified it as I accidentally invalidated it and had to obtain a new authorization code the other day. The smm is running, just getting a failure on the udt command line so I suspect some system issues that need to be addressed. The system has been running for several years with no maintenance. I believe it has been accumulating maintenance issues and data transfers via odbc have become rather slow and cause some cross-department locking issues which is what I am working on addressing. Did you shut down the instrumentation service and the driver extension service that goes along with it? I suspect I will need to review and shut down all unnecessary services to find the culprit on this problem. Thanks Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Not sure that this would apply since it's on a windows machine and the problem doesn't have anything to do with upgrading. I've run the command in several locations just to be sure that I tried every valid directory at both the account level and the system level but same results. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Angelo Collazo Sent: Thursday, November 09, 2006 1:37 PM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem Ron is correct, Do a cd $UDTBIN then do the tar -xvf and then updatesys. Cheers, Angelo Collazo System Administrator Long shot but this happened to me once. The tar file must be untar'd from the udt directory, not your upgrade directory. Its meant to over right some things. Ron Sharcott (3635) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christensen, Steve Sent: Wednesday, November 08, 2006 3:23 PM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem Thanks for the suggestions. Unfortunately getting the following when forcing the shutdown: Attach shared memory fail. stopud failed. The Unidata service cannot be stopped. Reboot does not fix the problem either. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thomas Derwin Sent: Wednesday, November 08, 2006 4:14 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] udt problem Did you try stopud -f? That will force UD to stop even if it thinks users still have Unidata sessions running. If that doesn't work, sounds like you need to reboot the server. Note that these suggestions are only recommended as a last resort, as you run the risk of corrupting your data. Good luck, Tom [EMAIL PROTECTED] 11/08/06 4:13 PM Can anyone tell me what to do about this problem: Trying to start udt from command line generates the following error: Start SMM first! This is on Unidata 5.1.27 running locally. Tried startud but it is running and stopud refuses to stop it. Thanks, Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ - This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INFORMATION. If you are not the intended recipient, any use or disclosure of this information is STRICTLY PROHIBITED; you are requested to delete this e-mail and any attachments, notify the sender immediately, and notify the LabCorp Privacy Officer at [EMAIL PROTECTED] or call (877) 23-HIPAA / (877) 234-4722. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
Re: [U2] udt problem
Did you try stopud -f? That will force UD to stop even if it thinks users still have Unidata sessions running. If that doesn't work, sounds like you need to reboot the server. Note that these suggestions are only recommended as a last resort, as you run the risk of corrupting your data. Good luck, Tom [EMAIL PROTECTED] 11/08/06 4:13 PM Can anyone tell me what to do about this problem: Trying to start udt from command line generates the following error: Start SMM first! This is on Unidata 5.1.27 running locally. Tried startud but it is running and stopud refuses to stop it. Thanks, Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ - This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INFORMATION. If you are not the intended recipient, any use or disclosure of this information is STRICTLY PROHIBITED; you are requested to delete this e-mail and any attachments, notify the sender immediately, and notify the LabCorp Privacy Officer at [EMAIL PROTECTED] or call (877) 23-HIPAA / (877) 234-4722. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Try stopud -f to force Unidata down, then startud to bring it back up. Larry Hiscock Western Computer Services -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christensen, Steve Sent: Wednesday, November 08, 2006 1:14 PM To: u2-users@listserver.u2ug.org Subject: [U2] udt problem Can anyone tell me what to do about this problem: Trying to start udt from command line generates the following error: Start SMM first! This is on Unidata 5.1.27 running locally. Tried startud but it is running and stopud refuses to stop it. Thanks, Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Is smm running? $ ps -ef |grep smm root898 1 0.0 Oct 26 ?? 0:01.09 /usr/ud51/bin/smm -t 6 0 Ron Sharcott (3635) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christensen, Steve Sent: Wednesday, November 08, 2006 1:14 PM To: u2-users@listserver.u2ug.org Subject: [U2] udt problem Can anyone tell me what to do about this problem: Trying to start udt from command line generates the following error: Start SMM first! This is on Unidata 5.1.27 running locally. Tried startud but it is running and stopud refuses to stop it. Thanks, Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Thanks for the suggestions. Unfortunately getting the following when forcing the shutdown: Attach shared memory fail. stopud failed. The Unidata service cannot be stopped. Reboot does not fix the problem either. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thomas Derwin Sent: Wednesday, November 08, 2006 4:14 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] udt problem Did you try stopud -f? That will force UD to stop even if it thinks users still have Unidata sessions running. If that doesn't work, sounds like you need to reboot the server. Note that these suggestions are only recommended as a last resort, as you run the risk of corrupting your data. Good luck, Tom [EMAIL PROTECTED] 11/08/06 4:13 PM Can anyone tell me what to do about this problem: Trying to start udt from command line generates the following error: Start SMM first! This is on Unidata 5.1.27 running locally. Tried startud but it is running and stopud refuses to stop it. Thanks, Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ - This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INFORMATION. If you are not the intended recipient, any use or disclosure of this information is STRICTLY PROHIBITED; you are requested to delete this e-mail and any attachments, notify the sender immediately, and notify the LabCorp Privacy Officer at [EMAIL PROTECTED] or call (877) 23-HIPAA / (877) 234-4722. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Steve: You might want to check out: http://www-128.ibm.com/developerworks/db2/library/techarticle/dm-0409terhune / It's pretty good. :-) Bill -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christensen, Steve Sent: Wednesday, November 08, 2006 3:23 PM To: u2-users@listserver.u2ug.org Subject: RE: [U2] udt problem Thanks for the suggestions. Unfortunately getting the following when forcing the shutdown: Attach shared memory fail. stopud failed. The Unidata service cannot be stopped. Reboot does not fix the problem either. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thomas Derwin Sent: Wednesday, November 08, 2006 4:14 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] udt problem Did you try stopud -f? That will force UD to stop even if it thinks users still have Unidata sessions running. If that doesn't work, sounds like you need to reboot the server. Note that these suggestions are only recommended as a last resort, as you run the risk of corrupting your data. Good luck, Tom [EMAIL PROTECTED] 11/08/06 4:13 PM Can anyone tell me what to do about this problem: Trying to start udt from command line generates the following error: Start SMM first! This is on Unidata 5.1.27 running locally. Tried startud but it is running and stopud refuses to stop it. Thanks, Steve --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ - This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INFORMATION. If you are not the intended recipient, any use or disclosure of this information is STRICTLY PROHIBITED; you are requested to delete this e-mail and any attachments, notify the sender immediately, and notify the LabCorp Privacy Officer at [EMAIL PROTECTED] or call (877) 23-HIPAA / (877) 234-4722. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] udt problem
Seconded. If you're still having trouble - make sure UD is licensed. I think it shows up in the smm.log if it's not. UniAdmin or confprod will show if it is or not. If it is licensed; have you installed new software recently? 5.1.27 is rather old so I'm assuming you've had it running for a while. We've had problems with another service (windows management something or other) that would grab one of the memory handles. However, it would allow UD to start on a reboot - but wouldn't let you stop and start it (without rebooting). I used tools from www.sysinternals.com to find the offending service. hth Colin Alfke Calgary Canada From:Bill Haskett Steve: You might want to check out: http://www-128.ibm.com/developerworks/db2/library/techarticle/dm-0409terhune / It's pretty good. :-) Bill -Original Message- From: Christensen, Steve Thanks for the suggestions. Unfortunately getting the following when forcing the shutdown: Attach shared memory fail. stopud failed. The Unidata service cannot be stopped. Reboot does not fix the problem either. [demime 1.01d removed an attachment of type application/ms-tnef which had a name of winmail.dat] --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
