[Bug 1749690] Re: hp-setup fails to install plugin

2018-02-19 Thread Afshan F
Hi Vasya,

Normally, the checksum error occurs when the network is down or interrupted 
during the download of the plugin. We have verified that the plugin files on 
the server are not corrupt. Please check your network connection and re-try 
installing the plugins. If the issue still exists please  download the plugins 
manually from below link.
https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/

Thanks,
Afshan

** Changed in: hplip
   Status: New => In Progress

** Changed in: hplip
 Assignee: (unassigned) => Afshan F (afshan)

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Title:
  hp-setup fails to install plugin

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[Bug 1740507] Re: error: Python gobject/dbus may be not installed

2018-02-01 Thread Afshan F
** Changed in: hplip
   Status: New => In Progress

** Changed in: hplip
 Assignee: (unassigned) => Afshan F (afshan)

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Title:
  error: Python gobject/dbus may be not installed

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[Bug 1744587] Re: hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720

2018-02-01 Thread Afshan F
Hi Edward,


Please use the below mentioned link to download the latest HPLIP 3.17.11 driver 
which has Ubuntu 17.10 support. 

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Please get back if the problem still exists.

Thanks,
Afshan

** Changed in: hplip
 Assignee: (unassigned) => Afshan F (afshan)

** Changed in: hplip
   Status: New => In Progress

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Title:
  hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720

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[Bug 1740507] Re: error: Python gobject/dbus may be not installed

2018-01-10 Thread Afshan F
Hi Antony,

Can you please mention on which OS you are getting gobject/dbus error?

Thanks,
Afshan

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Title:
  error: Python gobject/dbus may be not installed

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[Bug 1725388] Re: hpcups assert failure: *** Error in `HP-LaserJet-Professional-M1136-MFP': free(): invalid pointer: 0x0000561e356cc784 ***

2017-12-01 Thread Afshan F
** Changed in: hplip
   Status: New => In Progress

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Title:
  hpcups assert failure: *** Error in `HP-LaserJet-
  Professional-M1136-MFP': free(): invalid pointer: 0x561e356cc784
  ***

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[Bug 1734727] Re: Menu doesn't show up in Ubuntu gnome-shell appindicator when clicked

2017-11-29 Thread Afshan F
Hi Jesse,

Please install the latest HPLIP 3.17.11 driver from the given website's
link

https://developers.hp.com/hp-linux-imaging-and-printing

Thanks,
Afshan

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Title:
  Menu doesn't show up in Ubuntu gnome-shell appindicator when clicked

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[Bug 1734727] Re: Menu doesn't show up in Ubuntu gnome-shell appindicator when clicked

2017-11-29 Thread Afshan F
Hi Jesse,

Please install the latest HPLIP 3.17.11 driver and let me know if the
issue is still appearing.

Thanks,
Afshan 

** Changed in: hplip
   Status: New => In Progress

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Title:
  Menu doesn't show up in Ubuntu gnome-shell appindicator when clicked

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[Bug 1727628] Re: Please fix PLUGIN_FALLBACK_LOCATION variable in installer/pluginhandler.py with respect of new website

2017-11-16 Thread Afshan F
Hi All,

Please download the required plugins from the following website:

https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/


Thanks,
Afshan

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Title:
  Please fix PLUGIN_FALLBACK_LOCATION variable in
  installer/pluginhandler.py with respect of new website

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[Bug 1727628] Re: Please fix PLUGIN_FALLBACK_LOCATION variable in installer/pluginhandler.py with respect of new website

2017-11-03 Thread Afshan F
Hi,

All Plugins have been updated successfully. You can now download the
required plugins from the https://developers.hp.com website

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Title:
  Please fix PLUGIN_FALLBACK_LOCATION variable in
  installer/pluginhandler.py with respect of new website

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[Bug 1701241] Re: config_usb_printer.py crashed with OSError in makedirs(): [Errno 30] Read-only file system: '/var/lib'

2017-08-17 Thread Afshan F
Hi,

HPLIP has not supported Ubuntu 17.10 until now, we might support in the
next release. That time we will look into it and revert you back.

Regards,
Afshan

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Title:
  config_usb_printer.py crashed with OSError in makedirs(): [Errno 30]
  Read-only file system: '/var/lib'

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