[Bug 1391023] Re: [Asus X550LA] The trackpad is not recognized

2014-11-22 Thread Ben Lansdell
@Mathias

I've tried a number of the kernels on that bug report's comments. They
all give the same behaviour: the trackpad no longer works,  although
going to System Settings-Mouse  Touchpad shows touchpad specific
settings which have been absent up until now (Two finger scrolling, Tap
to click, etc). xinput --list will show:

⎡ Virtual core pointer  id=2[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointerid=4[slave  pointer  (2)]
⎜   ↳ FocalTechPS/2 FocalTech FocalTech Touchpadid=12   [slave  pointer 
 (2)]

This is the case, for instance, when compiling and installing either
from

https://github.com/mgottschlag/linux/tree/focaltech2

and

https://github.com/mgottschlag/linux/tree/focaltech3

As well as a number of the pre-compiled debs.

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Title:
  [Asus X550LA] The trackpad is not recognized

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[Bug 1391023] Re: [Asus X550LA] The trackpad is not recognized

2014-11-18 Thread Ben Lansdell
@Christopher
I mailed the report as instructed to linux-input. Here's the URL to my email:

http://www.spinics.net/lists/linux-input/msg34574.html

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Title:
  [Asus X550LA] The trackpad is not recognized

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[Bug 1391023] Re: [Asus X550LA] The trackpad is not recognized

2014-11-16 Thread Ben Lansdell
Hi,

I tried the following kernel:

3.18.0-031800rc4-generic

Which does have different behaviour, though I do not know whether to
count it as a 'bug exists upstream', or 'fixed upstream' change.

I no longer need to boot with psmouse.proto=bare to get basic touchpad
functionality. xinput now returns:

xinput --list
⎡ Virtual core pointer  id=2[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointerid=4[slave  pointer  (2)]
⎜   ↳ PS/2 FocalTech FocalTech Touchpad in mouse emulation mode id=13   [slave  
pointer  (2)]
⎜   ↳ Logitech Unifying Device. Wireless PID:400a   id=9[slave  pointer 
 (2)]
⎣ Virtual core keyboard id=3[master keyboard (2)]
↳ Virtual core XTEST keyboard   id=5[slave  keyboard (3)]
↳ Power Button  id=6[slave  keyboard (3)]
↳ Video Bus id=7[slave  keyboard (3)]
↳ Sleep Button  id=8[slave  keyboard (3)]
↳ USB2.0 HD UVC WebCam  id=10   [slave  keyboard (3)]
↳ Asus WMI hotkeys  id=11   [slave  keyboard (3)]
↳ AT Translated Set 2 keyboard  id=12   [slave  keyboard (3)]

Which shows the touchpad recognized as 'FocalTech Touchpad in mouse
emulation mode'. This appears to just provide basic touchpad
functionality, however, as I'm still unable to use any touchpad specific
features like two finger scrolling.

Please advise how to update the status.

Thanks!
Ben

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Title:
  [Asus X550LA] The trackpad is not recognized

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[Bug 1391023] Re: the trackpad is not recognized on my ASUS D550MA-DS01

2014-11-10 Thread Ben Lansdell
Hi Chris,

the update did not change any symptoms for me.

Booting the kernel without the option 'psmouse.proto=bare' results in
the trackpad not working just as before. The only response it will
produce when you touch the trackpad is (on rare occassions) it might
instantly jump to a random part of the screen, it might disappear, it
might result in random keyboard input. Without being touched, every 2
seconds or so, the cursor will drift 50 or so pixels to the left of the
screen. I used to fix these by running 'sudo modprobe -r psmouse' and
using an external mouse.

Booting the kernel with the option 'psmouse.proto=bare' makes all these
symptoms go away and basic functionality of the trackpad work.

Here's the output you requested:

lansdell@juneau:~$ sudo dmidecode -s bios-version  sudo dmidecode -s 
bios-release-date
[sudo] password for lansdell: 
X550LA.509
06/26/2014

In the process of flashing the BIOS to the latest (509) I did learn one
thing: the model of my laptop (ASUS X550LA-DH51) differs from what was
advertised by amazon when I purchased it (ASUS D550MA-DS01). This is
strange, and was a surprise I only learnt from the trouble I had
flashing the BIOS with the latter's BIOS files instead of the former's.
Mainly its relevance here is that the title of my bug report lists the
wrong model.

Let me know how else I can help.

Regards,
Ben  


** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  the trackpad is not recognized on my ASUS D550MA-DS01

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[Bug 1391023] [NEW] the trackpad is not recognized on my ASUS D550MA-DS01

2014-11-09 Thread Ben Lansdell
Public bug reported:

I'm experiencing the same issue described by users here -- the trackpad
is not recognized on my ASUS D550MA-DS01.

xinputs --list shows no trackpad, and running synclient returns
'Couldn't find synaptics properties. No synaptics driver loaded?'. I
resort to using an external USB mouse, and run 'sudo modprobe -r
psmouse' after booting to prevent random/unpredictable input occurring
when I brush against/click the trackpad.

I've tried with a number of linux kernels, Ubuntu releases, and other
distributions.

The fix suggested by Hans (booting the kernel with psmouse.proto=bare)
was successful.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  lansdell   2153 F pulseaudio
 /dev/snd/controlC1:  lansdell   2153 F pulseaudio
CurrentDesktop: Unity
Date: Sun Nov  9 18:05:14 2014
HibernationDevice: RESUME=UUID=76ad838b-370f-4814-968c-1d39350caebb
InstallationDate: Installed on 2014-05-13 (180 days ago)
InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed 
root=UUID=601d4a6e-da5a-4f6f-95c1-3412f4278552 ro quiet splash 
psmouse.proto=bare vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic  N/A
 linux-firmware 1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LA.502
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LA.502:bd02/11/2014:svnASUSTeKCOMPUTERINC.:pnX550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug trusty

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Title:
  the trackpad is not recognized on my ASUS D550MA-DS01

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[Bug 1314198] Re: [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

2014-11-09 Thread Ben Lansdell
Hi Christopher M. Penalver,

I made a separate bug report and subscribed you to it.

Regards,
Ben

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Title:
  [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

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[Bug 1314198] Re: [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

2014-08-10 Thread Ben Lansdell
Hi,

I'm experiencing the same issue described by users here -- the trackpad
is not recognized on my ASUS D550MA-DS01.

xinputs --list shows no trackpad, and running synclient returns
'Couldn't find synaptics properties. No synaptics driver loaded?'. I
resort to using an external USB mouse, and run 'sudo modprobe -r
psmouse' after booting to prevent random/unpredictable input occurring
when I brush against/click the trackpad.

I've tried with a number of linux kernels, Ubuntu releases, and other
distributions.

The fix suggested by Hans (booting the kernel with psmouse.proto=bare)
was successful. Is it helpful for me to file a separate bug report?

Regards,
Ben

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Title:
  [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

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