[Bug 1471530] Re: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown
Hello Christopher, Good news first: Updating the BIOS to v1.45 actually *fixed the fan issue.* It still stops briefly during kernel load, but resumes rotation within a second. If I run stress, the temperature sensor acpitz- virtual-0 updates within a few seconds to whatever coretemp-0 says, rounded to 10 degrees and the fan adjusts its speed. Before and after sleep/wakeup. A big THANK YOU for taking the time to help me on this. Now to the bad news: Updating the BIOS was no easy task at all and did not work as specified on the help page. (That's why my answer took so long) But maybe some of the things I discovered can be added to the BIOSupdate help page you linked, so other users dont't have to try and fail on the same things again. Note: This may be specific to the "InsydeFlash" system, but googling it seems to suggest it is in use for many different computers. * A windows 7 system repair disc created on one computer is not bound to its hardware (after installing a DVD Burner in my desktop computer, the generated disc booted on the laptop) * A windows 7 64bit system repair disc *does not* run 32-bit applications. (InsydeFlash is a 32bit application, you get an error about a required subsystem not being available). Note that you cannot choose whether to create 32bit or 64bit discs. A 64bit installation will always generate 64bit discs. * After acquiring a windows 7 32bit installation and generating a rescue disc from it, InsydeFlash still did not start. It was missing oledlg.dll (and probably others, I'm assuming it would tell me which one it tries to load next if I found out how to give oledlg it to it). * Copying oledlg.dll from the windows\system32 directory onto the same directory as the bios update file did *not work*, it still complains about not finding the dll. * Talking to a professional windows system administrator, I was told they often use the Boot-CD from www.hirensbootcd.org, which contains a minimal windows xp. Using this boot cd's XP, I was *finally* able to run the BIOS update file and the fan works now. So maybe you want to add this boot cd to the links on the BIOSupdate page, to help future users who are running into similar problems. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] Re: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown
Christopher, thank you for that information and the direct link, I've been able to download the BIOS file. Unfortunately, it's a windows-only download. I've extracted it with archive manager, and the program inside is called "InsydeFlash.exe". Going by the wiki article you linked, it seems the only option for me is to use a Windows 7 repair disc, since I don't have a windows 8 system, the BIOS update is not dos based, and flashrom's wiki says it won't work on a laptop. Just one question: Do you know if I can use a windows-7 repair disc created on another computer to do the BIOS update? Because this laptop is ubuntu-only, and right now my windows desktop PC does not have a CD burner (I would get one for it if that could help me run the BIOS update). The system-restore thing doesn't want to create an ISO, otherwise I'd have moved it to the ubuntu laptop and burned it there already. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] Re: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown
Since the machine was cold, I was able to get the apport-collect run before the wakeup. For completness, here's the output of dmesg after the suspend/wakeup cycle: ** Attachment added: "DmesgAfterResume.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+attachment/4424916/+files/DmesgAfterResume.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424909/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424907/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] UdevLog.txt
apport information ** Attachment added: "UdevLog.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424914/+files/UdevLog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424912/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424908/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424906/+files/Lsusb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424911/+files/PulseList.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424915/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424913/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424910/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] Re: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown
apport information ** Tags added: apport-collected ** Description changed: First off: I'm running Ubuntu 14.04.2 LTS "Trusty Tahr", yet ubuntu-bug linux started the bug report against linux-lts-utopic. I hope it knows what it's doing : ) uname -a says "Linux aspire5315 3.16.0-41-generic #57~14.04.1-Ubuntu SMP Thu Jun 18 18:01:13 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux". Now to the problem. The fan on this particular Laptop seems to be either controlled by BIOS or - after the operating system signals somehow(tm) that it's capable of doing so - completely by software. There is (I assume it's implemented in the mainboard firmware) an emergency-power-off once the temperature exceeds a certain threshold, that's what causing the sudden poweroff after a while. Without any modifications, if you power it up (assuming its already warm from a previous session), the fan works correctly. If you load BIOS or GRUB, no problems. I could confirm temperature-dependent control works by loading a memtest86 and letting it run for a few hours; Fan speed kept going up and down, machine did not crash. Once you load a linux kernel (LiveCD exhibits the same behaviour), the fan stops completely and the system starts heating up. I was able to get through a complete ubuntu installation before poweroff by not using an internet connection and clicking defaults as fast as possible, starting with the machine cold. After I had ubuntu installed, thanks to much help at bug report #728733 I have made the following discoveries. (1) Booting linux with "acpi=off" results in a kernel panic (I had to replace "quiet splash" with "verbose" to see that), but the fan stays on. (2) Booting linux with "acpi=off noapic" or "acpi=off nolapic" results in the fan working correctly, but the wifi card doen't work. (3) Booting linux normally, if you monitor /sys/class/thermal/thermal_zone0/temp it stays at 4 (40°C) even if lm-sensors' coretemp tells me that the processor is quite beyond that. [note: It is possible that the fan is just so quiet at the 40°C setting that I'm thinking its off]. Thermald also seems to depend on this temperature reading and therefore does not throttle the CPU. (4) Sending the machine to standby and waking it up again results in the thermal_zone0/temp getting updated regularly (it seems to follow coretemp with a few seconds lag) and the fan turning faster and slower. In this state, the system is perfectly usable. What I would like is to have the system in state 4 (fan turning and adjusting to temperature) without requiring human intervention, either by avoiding the fan stopping in the first place (preferred) or by re- starting it automated sometime in the boot process. > We also need: 1) The release of Ubuntu you are using 'lsb_release -rd' gives Description: Ubuntu 14.04.2 LTS Release: 14.04 2) The version of the package you are using 'apt-cache policy linux-image-$(uname -r)' says I'm running 3.16.0-41.57~14.04.1 3) What you expected to happen System fan stays on after grub->linux handoff (or only stays off for a brief time period and comes back up automatically) 4) What happened instead System fan stays off until I suspend and wakeup the machine, possibly resulting in heat emergency poweroff if I am too slow or forget to do it ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-41-generic 3.16.0-41.57~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11 Uname: Linux 3.16.0-41-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 CurrentDesktop: Unity Date: Sun Jul 5 12:16:55 2015 InstallationDate: Installed on 2001-01-02 (5296 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64+mac (20150218.1) SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.11 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: dannyedel 1385 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + InstallationDate: Installed on 2001-01-02 (5297 days ago) + InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64+mac (20150218.1) + MachineType: Acer Aspire 5315 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic root=UUID=36a742e5-ee21-43a3-b931-ce78a8734631 ro verbose + ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-41-generic N/A + linux-backports-modules-3.16.0-41-generic N/A + linux-firmware 1.127.12 + Tags: trusty + Uname: Linux 3.16.0-41-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugde
[Bug 1471530] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424904/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424902/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424903/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] BootDmesg.txt
apport information ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424901/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1471530/+attachment/4424905/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] Re: fan only works when my acer 5315 is booted then stops
Christopher: I have created the new ticket #1471530 and subscribed you. I don't know how to correctly link the tickets (or whether I even should do that), so it would be nice if you or someone else would handle that. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1471530] [NEW] Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown
Public bug reported: First off: I'm running Ubuntu 14.04.2 LTS "Trusty Tahr", yet ubuntu-bug linux started the bug report against linux-lts-utopic. I hope it knows what it's doing : ) uname -a says "Linux aspire5315 3.16.0-41-generic #57~14.04.1-Ubuntu SMP Thu Jun 18 18:01:13 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux". Now to the problem. The fan on this particular Laptop seems to be either controlled by BIOS or - after the operating system signals somehow(tm) that it's capable of doing so - completely by software. There is (I assume it's implemented in the mainboard firmware) an emergency-power-off once the temperature exceeds a certain threshold, that's what causing the sudden poweroff after a while. Without any modifications, if you power it up (assuming its already warm from a previous session), the fan works correctly. If you load BIOS or GRUB, no problems. I could confirm temperature-dependent control works by loading a memtest86 and letting it run for a few hours; Fan speed kept going up and down, machine did not crash. Once you load a linux kernel (LiveCD exhibits the same behaviour), the fan stops completely and the system starts heating up. I was able to get through a complete ubuntu installation before poweroff by not using an internet connection and clicking defaults as fast as possible, starting with the machine cold. After I had ubuntu installed, thanks to much help at bug report #728733 I have made the following discoveries. (1) Booting linux with "acpi=off" results in a kernel panic (I had to replace "quiet splash" with "verbose" to see that), but the fan stays on. (2) Booting linux with "acpi=off noapic" or "acpi=off nolapic" results in the fan working correctly, but the wifi card doen't work. (3) Booting linux normally, if you monitor /sys/class/thermal/thermal_zone0/temp it stays at 4 (40°C) even if lm-sensors' coretemp tells me that the processor is quite beyond that. [note: It is possible that the fan is just so quiet at the 40°C setting that I'm thinking its off]. Thermald also seems to depend on this temperature reading and therefore does not throttle the CPU. (4) Sending the machine to standby and waking it up again results in the thermal_zone0/temp getting updated regularly (it seems to follow coretemp with a few seconds lag) and the fan turning faster and slower. In this state, the system is perfectly usable. What I would like is to have the system in state 4 (fan turning and adjusting to temperature) without requiring human intervention, either by avoiding the fan stopping in the first place (preferred) or by re- starting it automated sometime in the boot process. > We also need: 1) The release of Ubuntu you are using 'lsb_release -rd' gives Description:Ubuntu 14.04.2 LTS Release:14.04 2) The version of the package you are using 'apt-cache policy linux-image-$(uname -r)' says I'm running 3.16.0-41.57~14.04.1 3) What you expected to happen System fan stays on after grub->linux handoff (or only stays off for a brief time period and comes back up automatically) 4) What happened instead System fan stays off until I suspend and wakeup the machine, possibly resulting in heat emergency poweroff if I am too slow or forget to do it ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-41-generic 3.16.0-41.57~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11 Uname: Linux 3.16.0-41-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 CurrentDesktop: Unity Date: Sun Jul 5 12:16:55 2015 InstallationDate: Installed on 2001-01-02 (5296 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64+mac (20150218.1) SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-lts-utopic (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1471530 Title: Acer Aspire 5315: Fan turns off when loading linux, resulting in system overheat and emergency shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-lts-utopic/+bug/1471530/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423504/+files/Lsusb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423511/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] HookError_source_linux.txt
apport information ** Attachment added: "HookError_source_linux.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423501/+files/HookError_source_linux.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423508/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423510/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423503/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] UdevLog.txt
apport information ** Attachment added: "UdevLog.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423512/+files/UdevLog.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423506/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423507/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423502/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423509/+files/PulseList.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423505/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423500/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] AlsaInfo.txt
apport information ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/728733/+attachment/4423499/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] apport information
ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dannyedel 1550 F pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied dmesg: write failed: Broken pipe DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2001-01-02 (5294 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64+mac (20150218.1) MachineType: Acer Aspire 5315 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic root=UUID=36a742e5-ee21-43a3-b931-ce78a8734631 ro verbose ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11 Tags: trusty Uname: Linux 3.16.0-41-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: sudo WifiSyslog: _MarkForUpload: True dmi.bios.date: 09/27/2007 dmi.bios.vendor: Acer dmi.bios.version: V1.18 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Acadia dmi.board.vendor: Acer dmi.board.version: V1.18 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: V1.18 dmi.modalias: dmi:bvnAcer:bvrV1.18:bd09/27/2007:svnAcer:pnAspire5315:pvrV1.18:rvnAcer:rnAcadia:rvrV1.18:cvnAcer:ct1:cvrV1.18: dmi.product.name: Aspire 5315 dmi.product.version: V1.18 dmi.sys.vendor: Acer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] Re: fan only works when my acer 5315 is booted then stops
I've got some new observations on this that might help narrow down the problem. (1) thermald I've got thermald installed, and the default configuration seems to work *after* the standby/wakeup cycle. Before the machine goes into standby, the file cat /sys/class/thermal/thermal_zone0/temp constantly reads 4 (40 °C), even when the processor is already way beyond 70°C (as monitored by lm-sensors' coretemp) so thermald doesn't trigger the CPU slowdown. After the standby/wakeup cycle, this temperature reading follows the coretemp, and thermald acts correctly. It seems that whatever the secret windows sauce does, also happens after a wakeup from standby. So maybe there's something I can do to automate this behaviour during startup of the machine, not requiring human intervention to enter "stable operation zone". (2) apport-collect When I run apport-collect and ignore its warning that submitting to the current bug is not recommended, the window it gives me lists as the first line "Package: linux (not installed)". I think it will not have collected all the info, but I'll send whatever it picks up and set the bug status to confirmed; maybe someone can help me operate it correctly or tell me to spawn a new bug with the apport-bug. ** Tags added: apport-collected trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] Re: fan only works when my acer 5315 is booted then stops
Regarding thermald: I have installed it and if I understand the manual correctly, it can only act with fans that are already registered in sysfs as cooling devices. If I go to /sys/class/thermal I have two cooling_devices (the CPU and the LCD, no fans here). The CPU's cur_state affects throttling, while the LCD's controls brightness. If I write 9 (90 °C) to thermal_zone0's emul_temp, the system becomes really slow (throttling at work), but the fan does not react (I assume it's controlled purely by BIOS because of the suspend/wake-up cycle). So I believe the real issue here is that linux does not see the fan control and leaves the control to the BIOS (which is fine for me) after a wakeup, but still it stops the fan while starting the kernel (which sounds like a bug to me), apparently deactivating BIOS' own fancontrol routine. (Maybe it accidentally writes to the same register as Acer's fancontrol application, signaling the BIOS that fancontrol is now running, but this is pure speculation.) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] Re: fan only works when my acer 5315 is booted then stops
colin-king: I have not yet heard of thermald, will try it out after this comment. First I have new (and to me, confusing) information. To run apport-collect, i first booted it *without* "acpi=off nolapic" so it has wi-fi (but no fan). After it finished booting, I put it to suspend to let it cool down a bit (it already passed 70°C after loading X). When I woke it up, the fan worked! Two reboots confirm this behaviour; If you load it up to X without the fan, press Power button (to get the menu which allows you to suspend), suspend it, and then wake it up, the fan starts and correctly scales with temperature. A stress --cpu 3 gets it to 69-70 °C, and the fan gets really loud but it keeps the cpu at that temperature. If you CTRL-C the stress, it cools down to around 58°C within one second or so and then the fan slows down. - Now to the apport-collect I was asked to run: It told me that it would be better to spawn a new bug report with apport-bug (maybe marking it as duplicate) instead of sending data to this one. Should I listen to its recommendation? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/728733 Title: fan only works when my acer 5315 is booted then stops To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acpi/+bug/728733/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 728733] Re: fan only works when my acer 5315 is booted then stops
Hello everyone,
a friend brought me an Aspire 5315 with an Ubuntu installed, which shows
the exact same symptoms as the original poster ("It just turns off after
a while and gets really hot, but the fan doesnt work"), so I can confirm
this bug still exists in Ubuntu 14.04 LTS.
Since the bug has not been closed I post to this bug, I hope that's
allright.
I have spent a lot of time hitting the words "aspire 5315 fan linux"
into various search engines and have come up with the following
information, which seem accurate:
(1) The Fan on this particular laptop is normally controlled by a
(windows only) software called e-fan control.
(2) If the temperature rises too high, the mainboard/BIOS turns off
power to save the system from heat death (this works even without the
fan-control software running).
(3) A BIOS Update fixes this for some users, although BIOS updates can
brick the system, so I have not tried one yet.
(4) There are other bug tickets on Launchpad, but they have been closed invalid:
#182929 #500090 #618209
(5) The bug ticket #579665 has been closed as fix released as of kernel
3.2.0-2-486.
Since the problem still occurs, this may be a regression. If someone can tell
me how I should install that kernel version, I will try to verify that.
Now towards my own testing:
1. When you turn on the computer (BIOS splash screen or pressing buttons in
BIOS), the fan starts running.
2. It stays on while you're in GRUB.
3. If you load memtest86 from grub, the fan stays on and turns itself up and
down, the system ran multiple passes of memtest without issues.
4. While GRUB loads the linux kernel into memory, the fan stays on. (this can
be most easily tested by booting from usb, since it only loads with usb1.1
speed and thus takes a lng time)
5. When the linux kernel takes over, the fan turns off. (This is what makes me
believe it is a linux-specific issue, while the board/BIOS might be allright).
The system will continue working for a while, until it turns off (Mainboard's
safety switch)
I was able to get through an ubuntu 14.04.2 amd64 installtion by not
using an internet connection and clicking the default settings as fast
as possible to get to the reboot before it went too hot.
With the system installed, I have done the following experiments:
If you boot with the parameter "acpi=off" the linux kernel panics within
1 second or so, but at least the fan stays on : )
If you boot with the parameters "acpi=off nolapic" or "acpi=off noapic"
the system correctly boots up, fan works (!) and starts getting faster
when a "stress --cpu 3" process gets the coretemp to 69°C.
Only downside of "acpi=off nolapic" is that wifi doesn't work at all
when you boot the laptop like that (It works fine booted normally, so I
suppose the card is allright)
It would be really nice if the computer could run its fan *and* the wifi
card at the same time. If you can tell me anything I can try to help
diagnose the problem, I'm happy to try it out. (although I'd like to
avoid things that can brick it if it turns off at a bad time, like the
bios update). Since the laptop has no user data on it yet, re-installing
is no problem either.
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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fan only works when my acer 5315 is booted then stops
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