Re: [Bug 1880728] Re: [amdgpu] Gnome Shell freeze

2020-06-20 Thread David Landis Jr
another crash yesterday no new error links, ran another prevboot.

On Thu, Jun 18, 2020 at 7:57 AM DavidJr. 
wrote:

> Crashed again overnight.  No response from mouse, keyboard, or power
> button.  Hard rebooted.  Dont see any new error links.  I have reinstalled
> TeamViewer and disabled dash to dock to see if that does anything
> different.
>
> On Wed, Jun 17, 2020 at 9:50 PM Daniel van Vugt <
> 1880...@bugs.launchpad.net> wrote:
>
>> Oh those are much better links, thanks. There you have:
>>
>> Bug 1877075: A fix for 20.04 is on the way (you will need libmutter
>> version 3.36.3).
>>
>> Bug 1843982: A fix for 20.04 was released to updates yesterday.
>>
>> Bug 1878775: Not sure but maybe fixed with bug 1843982 yesterday?
>>
>> But that doesn't help us to choose a single issue for this bug to be
>> about. I guess this bug doesn't need to stay open unless we can identify
>> some new issue that doesn't already have a bug ID. Please continue
>> reporting your crashes here so we can find some pattern.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1880728
>>
>> Title:
>>   [amdgpu] Gnome Shell freeze
>>
>> Status in gnome-shell package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   was logged in through team viewer and got kicked out.  when i was able
>>   to physically access the machine the screens were on, but was not able
>>   to move the mouse or interact with the computer.  performed hard
>>   reboot to get it back on.
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 20.04
>>   Package: xorg 1:7.7+19ubuntu14
>>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>>   Uname: Linux 5.4.0-31-generic x86_64
>>   ApportVersion: 2.20.11-0ubuntu27
>>   Architecture: amd64
>>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>>   CasperMD5CheckResult: skip
>>   CompositorRunning: None
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Tue May 26 11:24:02 2020
>>   DistUpgraded: Fresh install
>>   DistroCodename: focal
>>   DistroVariant: ubuntu
>>   ExtraDebuggingInterest: Yes
>>   GpuHangFrequency: Several times a week
>>   GpuHangReproducibility: Seems to happen randomly
>>   GpuHangStarted: Immediately after installing this version of Ubuntu
>>   GraphicsCard:
>>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
>> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
>> controller])
>>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX
>> 470/480 [174b:e347]
>>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
>> (20200423)
>>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>>   ProcEnviron:
>>PATH=(custom, no user)
>>XDG_RUNTIME_DIR=
>>LANG=en_US.UTF-8
>>SHELL=/bin/bash
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
>> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>>   SourcePackage: xorg
>>   Symptom: display
>>   Title: Xorg freeze
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   dmi.bios.date: 07/08/2019
>>   dmi.bios.vendor: American Megatrends Inc.
>>   dmi.bios.version: A.LM
>>   dmi.board.asset.tag: To be filled by O.E.M.
>>   dmi.board.name: B350 PC MATE(MS-7A34)
>>   dmi.board.vendor: Micro-Star International Co., Ltd
>>   dmi.board.version: 2.0
>>   dmi.chassis.asset.tag: To be filled by O.E.M.
>>   dmi.chassis.type: 3
>>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>>   dmi.chassis.version: 2.0
>>   dmi.modalias:
>> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>>   dmi.product.family: To be filled by O.E.M.
>>   dmi.product.name: MS-7A34
>>   dmi.product.sku: To be filled by O.E.M.
>>   dmi.product.version: 2.0
>>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>>   version.compiz: compiz N/A
>>   version.libdrm2: libdrm2 2.4.101-2
>>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
>>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
>> 2:2.99.917+git20200226-1
>>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>> 1:1.0.16-1
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions
>>
>


** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1880728/+attachment/5385615/+files/prevboot.txt

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Re: [Bug 1880728] Re: [amdgpu] Gnome Shell freeze

2020-06-18 Thread David Landis Jr
Crashed again overnight.  No response from mouse, keyboard, or power
button.  Hard rebooted.  Dont see any new error links.  I have reinstalled
TeamViewer and disabled dash to dock to see if that does anything
different.

On Wed, Jun 17, 2020 at 9:50 PM Daniel van Vugt <1880...@bugs.launchpad.net>
wrote:

> Oh those are much better links, thanks. There you have:
>
> Bug 1877075: A fix for 20.04 is on the way (you will need libmutter
> version 3.36.3).
>
> Bug 1843982: A fix for 20.04 was released to updates yesterday.
>
> Bug 1878775: Not sure but maybe fixed with bug 1843982 yesterday?
>
> But that doesn't help us to choose a single issue for this bug to be
> about. I guess this bug doesn't need to stay open unless we can identify
> some new issue that doesn't already have a bug ID. Please continue
> reporting your crashes here so we can find some pattern.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1880728
>
> Title:
>   [amdgpu] Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   was logged in through team viewer and got kicked out.  when i was able
>   to physically access the machine the screens were on, but was not able
>   to move the mouse or interact with the computer.  performed hard
>   reboot to get it back on.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>   Uname: Linux 5.4.0-31-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue May 26 11:24:02 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Immediately after installing this version of Ubuntu
>   GraphicsCard:
>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
> controller])
>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480
> [174b:e347]
>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/08/2019
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: A.LM
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: B350 PC MATE(MS-7A34)
>   dmi.board.vendor: Micro-Star International Co., Ltd
>   dmi.board.version: 2.0
>   dmi.chassis.asset.tag: To be filled by O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>   dmi.chassis.version: 2.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: MS-7A34
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 2.0
>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions
>

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Title:
  [amdgpu] Gnome Shell freeze

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Re: [Bug 1880728] Re: [amdgpu] Gnome Shell freeze

2020-06-17 Thread David Landis Jr
Here are a couple other links from errors.ubuntu.com today.  There were
three from temviewer as well, but i did not list those here.

https://errors.ubuntu.com/oops/5f1c4638-b0a5-11ea-af49-fa163e983629
https://errors.ubuntu.com/oops/69a6aac2-b0a4-11ea-9cf2-fa163e102db1
https://errors.ubuntu.com/oops/3fa61456-b0a4-11ea-a652-fa163e6cac46
https://errors.ubuntu.com/oops/3a454040-b0a4-11ea-9cf2-fa163e102db1

I actually just uninstalled teamviewer to see if that resolves anything.  I
am going to be using a different program called anydesk for right now.


On Wed, Jun 17, 2020 at 8:55 PM Daniel van Vugt <1880...@bugs.launchpad.net>
wrote:

> The crash in comment #9 is
>
>   /opt/teamviewer/tv_bin/TeamViewer_Desktop
>
> While that doesn't appear to be a supported component of Ubuntu, if that
> is the main crash you experience then it would account for this bug. But
> still, we can't help with crashes of TeamViewer itself. So let's ignore
> any crashes in TeamViewer binaries here. We're only interested in
> crashes of 'gnome-shell' or 'Xorg'. Because those are provided by
> Ubuntu.
>
> Please continue repeating the steps from comment #2 as we still need to
> figure out the signature of a recurring problem in gnome-shell, if any.
>
> You also seem to have the extension 'dash-to-dock' loaded so please try
> removing that.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1880728
>
> Title:
>   [amdgpu] Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   was logged in through team viewer and got kicked out.  when i was able
>   to physically access the machine the screens were on, but was not able
>   to move the mouse or interact with the computer.  performed hard
>   reboot to get it back on.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>   Uname: Linux 5.4.0-31-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue May 26 11:24:02 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Immediately after installing this version of Ubuntu
>   GraphicsCard:
>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
> controller])
>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480
> [174b:e347]
>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/08/2019
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: A.LM
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: B350 PC MATE(MS-7A34)
>   dmi.board.vendor: Micro-Star International Co., Ltd
>   dmi.board.version: 2.0
>   dmi.chassis.asset.tag: To be filled by O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>   dmi.chassis.version: 2.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: MS-7A34
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 2.0
>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions
>

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Re: [Bug 1880728] Re: [amdgpu] Xorg freeze

2020-06-17 Thread David Landis Jr
crashed again this afternoon.  attached is another prevboot file.

On Wed, Jun 17, 2020 at 8:11 AM DavidJr. 
wrote:

> Crashed again overnight.  Went to wake the screen (the computer doesnt
> sleep, just turns off the screen) and got no response from the mouse or
> keyboard.  When i pressed the power buttonit woke the screen, but it was
> just a black screen with the mouse cursor displayed, but not able to be
> moved.  There is a new error on errors.ubuntu.com, but it was in the
> afternoon and i used it in the evening just fine. Here is the link:
> https://errors.ubuntu.com/oops/1abba6b4-b09b-11ea-aba8-fa163ee63de6
>
> i also am attaching another prevboot file that i ran after it powered up
> this morning.
>
> On Mon, Jun 15, 2020 at 9:29 PM DavidJr.  wrote:
>
>> attached is the file requested.  I have unplugged the viewsonic monitor
>> from the GPU and will run for a while to see if it still has issues.
>>
>> On Mon, Jun 15, 2020 at 9:00 PM Daniel van Vugt <
>> 1880...@bugs.launchpad.net> wrote:
>>
>>> Thanks. Certainly gnome-shell is crashing so we should focus on those:
>>>
>>> https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629
>>> https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46
>>> https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6
>>>
>>> Unfortunately there isn't any debugging information available in those.
>>>
>>> What I can see is a recurring problem with your ViewSonic monitor being
>>> redetected/reconnected on DVI regularly. So it looks like there's a
>>> connection problem there which might be triggering this. Please try
>>> replacing the DVI cable, or leaving the ViewSonic unplugged for a while
>>> to see if the problem goes away.
>>>
>>> Please also run this command:
>>>
>>>   gsettings list-recursively org.gnome.shell > settings.txt
>>>
>>> and then attach the resulting text file here.
>>>
>>>
>>> ** Summary changed:
>>>
>>> - [amdgpu] Xorg freeze
>>> + [amdgpu] Gnome Shell freeze
>>>
>>> ** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu)
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1880728
>>>
>>> Title:
>>>   [amdgpu] Gnome Shell freeze
>>>
>>> Status in gnome-shell package in Ubuntu:
>>>   Incomplete
>>>
>>> Bug description:
>>>   was logged in through team viewer and got kicked out.  when i was able
>>>   to physically access the machine the screens were on, but was not able
>>>   to move the mouse or interact with the computer.  performed hard
>>>   reboot to get it back on.
>>>
>>>   ProblemType: Bug
>>>   DistroRelease: Ubuntu 20.04
>>>   Package: xorg 1:7.7+19ubuntu14
>>>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>>>   Uname: Linux 5.4.0-31-generic x86_64
>>>   ApportVersion: 2.20.11-0ubuntu27
>>>   Architecture: amd64
>>>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>>>   CasperMD5CheckResult: skip
>>>   CompositorRunning: None
>>>   CurrentDesktop: ubuntu:GNOME
>>>   Date: Tue May 26 11:24:02 2020
>>>   DistUpgraded: Fresh install
>>>   DistroCodename: focal
>>>   DistroVariant: ubuntu
>>>   ExtraDebuggingInterest: Yes
>>>   GpuHangFrequency: Several times a week
>>>   GpuHangReproducibility: Seems to happen randomly
>>>   GpuHangStarted: Immediately after installing this version of Ubuntu
>>>   GraphicsCard:
>>>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
>>> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
>>> controller])
>>>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX
>>> 470/480 [174b:e347]
>>>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>>>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
>>> (20200423)
>>>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>>>   ProcEnviron:
>>>PATH=(custom, no user)
>>>XDG_RUNTIME_DIR=
>>>LANG=en_US.UTF-8
>>>SHELL=/bin/bash
>>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
>>> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>>>   SourcePackage: xorg
>>>   Symptom: display
>>>   Title: Xorg freeze
>>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>>   dmi.bios.date: 07/08/2019
>>>   dmi.bios.vendor: American Megatrends Inc.
>>>   dmi.bios.version: A.LM
>>>   dmi.board.asset.tag: To be filled by O.E.M.
>>>   dmi.board.name: B350 PC MATE(MS-7A34)
>>>   dmi.board.vendor: Micro-Star International Co., Ltd
>>>   dmi.board.version: 2.0
>>>   dmi.chassis.asset.tag: To be filled by O.E.M.
>>>   dmi.chassis.type: 3
>>>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>>>   dmi.chassis.version: 2.0
>>>   dmi.modalias:
>>> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>>>   dmi.product.family: To be 

Re: [Bug 1880728] Re: [amdgpu] Xorg freeze

2020-06-17 Thread David Landis Jr
Crashed again overnight.  Went to wake the screen (the computer doesnt
sleep, just turns off the screen) and got no response from the mouse or
keyboard.  When i pressed the power buttonit woke the screen, but it was
just a black screen with the mouse cursor displayed, but not able to be
moved.  There is a new error on errors.ubuntu.com, but it was in the
afternoon and i used it in the evening just fine. Here is the link:
https://errors.ubuntu.com/oops/1abba6b4-b09b-11ea-aba8-fa163ee63de6

i also am attaching another prevboot file that i ran after it powered up
this morning.

On Mon, Jun 15, 2020 at 9:29 PM DavidJr. 
wrote:

> attached is the file requested.  I have unplugged the viewsonic monitor
> from the GPU and will run for a while to see if it still has issues.
>
> On Mon, Jun 15, 2020 at 9:00 PM Daniel van Vugt <
> 1880...@bugs.launchpad.net> wrote:
>
>> Thanks. Certainly gnome-shell is crashing so we should focus on those:
>>
>> https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629
>> https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46
>> https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6
>>
>> Unfortunately there isn't any debugging information available in those.
>>
>> What I can see is a recurring problem with your ViewSonic monitor being
>> redetected/reconnected on DVI regularly. So it looks like there's a
>> connection problem there which might be triggering this. Please try
>> replacing the DVI cable, or leaving the ViewSonic unplugged for a while
>> to see if the problem goes away.
>>
>> Please also run this command:
>>
>>   gsettings list-recursively org.gnome.shell > settings.txt
>>
>> and then attach the resulting text file here.
>>
>>
>> ** Summary changed:
>>
>> - [amdgpu] Xorg freeze
>> + [amdgpu] Gnome Shell freeze
>>
>> ** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu)
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1880728
>>
>> Title:
>>   [amdgpu] Gnome Shell freeze
>>
>> Status in gnome-shell package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   was logged in through team viewer and got kicked out.  when i was able
>>   to physically access the machine the screens were on, but was not able
>>   to move the mouse or interact with the computer.  performed hard
>>   reboot to get it back on.
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 20.04
>>   Package: xorg 1:7.7+19ubuntu14
>>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>>   Uname: Linux 5.4.0-31-generic x86_64
>>   ApportVersion: 2.20.11-0ubuntu27
>>   Architecture: amd64
>>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>>   CasperMD5CheckResult: skip
>>   CompositorRunning: None
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Tue May 26 11:24:02 2020
>>   DistUpgraded: Fresh install
>>   DistroCodename: focal
>>   DistroVariant: ubuntu
>>   ExtraDebuggingInterest: Yes
>>   GpuHangFrequency: Several times a week
>>   GpuHangReproducibility: Seems to happen randomly
>>   GpuHangStarted: Immediately after installing this version of Ubuntu
>>   GraphicsCard:
>>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
>> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
>> controller])
>>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX
>> 470/480 [174b:e347]
>>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
>> (20200423)
>>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>>   ProcEnviron:
>>PATH=(custom, no user)
>>XDG_RUNTIME_DIR=
>>LANG=en_US.UTF-8
>>SHELL=/bin/bash
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
>> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>>   SourcePackage: xorg
>>   Symptom: display
>>   Title: Xorg freeze
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   dmi.bios.date: 07/08/2019
>>   dmi.bios.vendor: American Megatrends Inc.
>>   dmi.bios.version: A.LM
>>   dmi.board.asset.tag: To be filled by O.E.M.
>>   dmi.board.name: B350 PC MATE(MS-7A34)
>>   dmi.board.vendor: Micro-Star International Co., Ltd
>>   dmi.board.version: 2.0
>>   dmi.chassis.asset.tag: To be filled by O.E.M.
>>   dmi.chassis.type: 3
>>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>>   dmi.chassis.version: 2.0
>>   dmi.modalias:
>> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>>   dmi.product.family: To be filled by O.E.M.
>>   dmi.product.name: MS-7A34
>>   dmi.product.sku: To be filled by O.E.M.
>>   dmi.product.version: 2.0
>>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>>   version.compiz: compiz N/A
>>   version.libdrm2: libdrm2 

Re: [Bug 1880728] Re: [amdgpu] Xorg freeze

2020-06-15 Thread David Landis Jr
attached is the file requested.  I have unplugged the viewsonic monitor
from the GPU and will run for a while to see if it still has issues.

On Mon, Jun 15, 2020 at 9:00 PM Daniel van Vugt <1880...@bugs.launchpad.net>
wrote:

> Thanks. Certainly gnome-shell is crashing so we should focus on those:
>
> https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629
> https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46
> https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6
>
> Unfortunately there isn't any debugging information available in those.
>
> What I can see is a recurring problem with your ViewSonic monitor being
> redetected/reconnected on DVI regularly. So it looks like there's a
> connection problem there which might be triggering this. Please try
> replacing the DVI cable, or leaving the ViewSonic unplugged for a while
> to see if the problem goes away.
>
> Please also run this command:
>
>   gsettings list-recursively org.gnome.shell > settings.txt
>
> and then attach the resulting text file here.
>
>
> ** Summary changed:
>
> - [amdgpu] Xorg freeze
> + [amdgpu] Gnome Shell freeze
>
> ** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1880728
>
> Title:
>   [amdgpu] Gnome Shell freeze
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   was logged in through team viewer and got kicked out.  when i was able
>   to physically access the machine the screens were on, but was not able
>   to move the mouse or interact with the computer.  performed hard
>   reboot to get it back on.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>   Uname: Linux 5.4.0-31-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue May 26 11:24:02 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Immediately after installing this version of Ubuntu
>   GraphicsCard:
>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
> controller])
>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480
> [174b:e347]
>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/08/2019
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: A.LM
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: B350 PC MATE(MS-7A34)
>   dmi.board.vendor: Micro-Star International Co., Ltd
>   dmi.board.version: 2.0
>   dmi.chassis.asset.tag: To be filled by O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>   dmi.chassis.version: 2.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: MS-7A34
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 2.0
>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions
>


** Attachment added: "settings.txt"
   
https://bugs.launchpad.net/bugs/1880728/+attachment/5384228/+files/settings.txt

-- 

Re: [Bug 1880728] Re: [amdgpu] Xorg freeze

2020-06-15 Thread David Landis Jr
Here are the links to the errors from step #2(I did it wrong the first time
so these may have been there then as well):

https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629
https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46
https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6
https://errors.ubuntu.com/oops/474d8534-9477-11ea-9ada-fa163e102db1
https://errors.ubuntu.com/oops/9d7f349c-92d9-11ea-a412-fa163e6cac46
https://errors.ubuntu.com/oops/97142398-926f-11ea-a40c-fa163e6cac46

And i attached another prevboot file.

On Sun, Jun 14, 2020 at 9:41 PM Daniel van Vugt <1880...@bugs.launchpad.net>
wrote:

> Thanks. Unfortunately I can't see any evidence of the freeze in comment
> #4. Please repeat the steps in comments #2 and #3 next time it happens.
>
>
> ** Summary changed:
>
> - Xorg freeze
> + [amdgpu] Xorg freeze
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1880728
>
> Title:
>   [amdgpu] Xorg freeze
>
> Status in xorg-server package in Ubuntu:
>   Incomplete
>
> Bug description:
>   was logged in through team viewer and got kicked out.  when i was able
>   to physically access the machine the screens were on, but was not able
>   to move the mouse or interact with the computer.  performed hard
>   reboot to get it back on.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>   Uname: Linux 5.4.0-31-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue May 26 11:24:02 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Immediately after installing this version of Ubuntu
>   GraphicsCard:
>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
> controller])
>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480
> [174b:e347]
>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/08/2019
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: A.LM
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: B350 PC MATE(MS-7A34)
>   dmi.board.vendor: Micro-Star International Co., Ltd
>   dmi.board.version: 2.0
>   dmi.chassis.asset.tag: To be filled by O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>   dmi.chassis.version: 2.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: MS-7A34
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 2.0
>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1880728/+subscriptions
>


** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1880728/+attachment/5384219/+files/prevboot.txt

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1880728

Title:
  [amdgpu] Xorg freeze

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1880728/+subscriptions

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Re: [Bug 1880728] Re: Xorg freeze

2020-06-13 Thread David Landis Jr
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
**NO LOG**

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
**NO LINKS**

I have actually reinstalled ubuntu since I reported this bug, but I started
having the issue again.  It just crashed this morning while i was
physically working on it.  Screens stayed on, mouse and keyboard were
unresponsive.  I performed a hard reboot and ran the command you asked.
Attached is the result.

On Tue, May 26, 2020 at 9:55 PM Daniel van Vugt <1880...@bugs.launchpad.net>
wrote:

> Also if the freeze happens again then immediately after rebooting please
> run:
>
>   journalctl -b-1 > prevboot.txt
>
> and attach the resulting text file here.
>
>
> ** Tags added: amdgpu
>
> ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)
>
> ** Changed in: xorg-server (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1880728
>
> Title:
>   Xorg freeze
>
> Status in xorg-server package in Ubuntu:
>   Incomplete
>
> Bug description:
>   was logged in through team viewer and got kicked out.  when i was able
>   to physically access the machine the screens were on, but was not able
>   to move the mouse or interact with the computer.  performed hard
>   reboot to get it back on.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
>   Uname: Linux 5.4.0-31-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue May 26 11:24:02 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Immediately after installing this version of Ubuntu
>   GraphicsCard:
>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA
> controller])
>  Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480
> [174b:e347]
>   InstallationDate: Installed on 2020-05-09 (16 days ago)
>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
>   MachineType: Micro-Star International Co., Ltd. MS-7A34
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/08/2019
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: A.LM
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: B350 PC MATE(MS-7A34)
>   dmi.board.vendor: Micro-Star International Co., Ltd
>   dmi.board.version: 2.0
>   dmi.chassis.asset.tag: To be filled by O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>   dmi.chassis.version: 2.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: MS-7A34
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 2.0
>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1880728/+subscriptions
>


** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1880728/+attachment/5383580/+files/prevboot.txt

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You received this bug notification because you are a member of Ubuntu
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[Bug 1880728] [NEW] Xorg freeze

2020-05-26 Thread David Landis Jr
Public bug reported:

was logged in through team viewer and got kicked out.  when i was able
to physically access the machine the screens were on, but was not able
to move the mouse or interact with the computer.  performed hard reboot
to get it back on.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue May 26 11:24:02 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 
470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA 
controller])
   Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480 
[174b:e347]
InstallationDate: Installed on 2020-05-09 (16 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Micro-Star International Co., Ltd. MS-7A34
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/08/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.LM
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B350 PC MATE(MS-7A34)
dmi.board.vendor: Micro-Star International Co., Ltd
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 2.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7A34
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal freeze ubuntu

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https://bugs.launchpad.net/bugs/1880728

Title:
  Xorg freeze

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