Re: [Bug 1528475] Re: System Settings fails to start

2015-12-22 Thread Ed Kapitein
*** This bug is a duplicate of bug 1523975 ***
https://bugs.launchpad.net/bugs/1523975

On 12/22/15 20:00, Ken VanDine wrote:
> Also, can you try and open the addressbook?  Please let me know if that
> crashes on startup or not.
>
Yup that crashes too!

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Re: [Bug 1528475] Re: System Settings fails to start

2015-12-22 Thread Ed Kapitein
*** This bug is a duplicate of bug 1523975 ***
https://bugs.launchpad.net/bugs/1523975

Seems like it, i disabled rndis and i am able to open the settings menu 
again.
I can live with a disabled rndis interface for a while and wait for OTA9.

Thanks for all the support so far!

Kind regards,
Ed

On 12/22/15 20:13, Ken VanDine wrote:
> *** This bug is a duplicate of bug 1523975 ***
>  https://bugs.launchpad.net/bugs/1523975
>
> I've reproduced this by enabling rndis, based on seeing you asking about
> that on the mailing list a while back.  That creates a wired interface,
> which is triggering this crash.  You can either disable rndis or switch
> to the rc-proposed channel.  The crash has been fixed in rc-proposed
> already, and will be included in ota-9.
>
> ** This bug has been marked a duplicate of bug 1523975
> [desktop] system-settings crashes on startup with 
> 5.4.1+dfsg-2ubuntu11~vivid1
>

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Re: [Bug 1528475] Re: System Settings fails to start

2015-12-22 Thread Ed Kapitein
*** This bug is a duplicate of bug 1523975 ***
https://bugs.launchpad.net/bugs/1523975

On 12/22/15 17:56, Pat McGowan wrote:
> That's normal output so no clue there
>
> Did you try clearing the cache?
> Just to confirm, have you installed anything or changed your system in any 
> non-standard way?
>
> You could reflash using
> ubuntu-device-flash touch --channel ubuntu-touch/stable/bq-aquaris.en
> This will keep your data in tact.
> If that doesn't fix it then there is some issue with the data on the system 
> causing the crash
>
You mean the Segmentation fault is expected output?

After sudo touch /var/lib/apport/autoreport and the reboot, opening the 
settings menu is still not possible.
Clearing the cache and then rebooting brought back the settings menu 
once, i closed it, and now i am unable to open it again, just as before.

Kind regards,
Ed

PS
If needed i will reflash, but i'll wait a while, in case someone want to 
find the root cause of this situation.



** Attachment added: "system-settings.32011.crash.tgz"
   
https://bugs.launchpad.net/bugs/1528475/+attachment/4539160/+files/system-settings.32011.crash.tgz

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Re: [Bug 1528475] Re: System Settings fails to start

2015-12-22 Thread Ed Kapitein
On Tue, 2015-12-22 at 14:10 +, Jonas G. Drange wrote:
> Also, could you try starting System Settings via the command line
> like
> so:
> 
> system-settings
> --desktop_file_hint=/usr/share/applications/ubuntu-system
> -settings.desktop
> 

Hmm. that does give a clue:

 system-settings --desktop_file_hint=/usr/share/applications/ubuntu
-system-settings.desktop
Loading module: 'libubuntu_application_api_touch_mirclient.so.3.0.0'
UCUriHandler: Empty "APP_ID" environment variable, ignoring.
Segmentation fault

I am doing it as the user phablet, correct?

Kind regards,
Ed

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Re: [Bug 1528475] [NEW] Settings menu is gone

2015-12-22 Thread Ed Kapitein
On Tue, 2015-12-22 at 11:06 +, Jonas G. Drange wrote:
> Could you append the output from $ system-image-cli -i to the bug
> description?
> 
> Also, you say there is no
> “~/.cache/upstart/application-legacy-ubuntu-system-settings-.log”?
> Could
> you check again, it might have been rotated.

ls -actrl ~/.cache/upstart/application-legacy-ubuntu-system-settings-*

ls: cannot access /home/phablet/.cache/upstart/application-legacy
-ubuntu-system-settings-*: No such file or directory

However, there is one file with legacy in its name: 
ls -actrl ~/.cache/upstart/ | grep legacy
-rw-r-  1 phablet phablet   877 Dec 21 16:06 application-legacy
-dialer-app-.log.1.gz

But that is not the file you are looking for right?

I will attach system-image-cli -i to the ticket as well, but here it
is:

current build number: 28
device name: krillin
channel: ubuntu-touch/stable/bq-aquaris.en
last update: 2015-12-16 20:32:55
version version: 28
version ubuntu: 20151210
version tag: OTA-8.5
version device: 20150821-736d127
version custom: 2015--36-46-vivid

> 
> Thank you.
> 

Kind regards,
Ed

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Re: [Bug 1528475] [NEW] Settings menu is gone

2015-12-22 Thread Ed Kapitein
Nope:

phablet@ubuntu-phablet:~$ ls -al /var/crash/
total 12
drwxrwsrwt  2 root whoopsie 8192 Dec 12 06:25 .
drwxr-xr-x 13 root root 4096 Jan 29  2015 ..

Thanks for looking in to this.

On Tue, 2015-12-22 at 10:40 +, Jonas G. Drange wrote:
> Thank you for reporting this, Ed.
> 
> Is there a crash file in /var/crash?
>

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[Bug 1528475] [NEW] Settings menu is gone

2015-12-22 Thread Ed Kapitein
Public bug reported:

When using the gear icon on the left side of the screen, there is a complete 
white, empty settings menu with a spinner for a couple of seconds, and then the 
settings screen closes.
this is on a aquaris BQ 4.5 latest stable release (OTA8).
Restarting the device does not help. One time pressing the power off button for 
a long time made the menu come back once.
After that one time the settings menu was gone again.
The second time the long power off button press did not help at all.


Kind regards,
Ed

** Affects: ubuntu-system-settings (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "unity 8 logs"
   
https://bugs.launchpad.net/bugs/1528475/+attachment/4538797/+files/unity8.log.tar

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Re: [Bug 1456501] Re: Messaging ask to select a SIM card while there only is one

2015-05-27 Thread Ed Kapitein
On Tue, 2015-05-19 at 22:05 +0200, Ed Kapitein wrote:
> On 05/19/2015 09:22 PM, Tiago Salem Herrmann wrote:
> > Thanks for the info.
> >
> > Could you also provide the output of the following command?
> >
> > adb shell gsettings list-recursively | grep com.ubuntu.phone
> >
> Sure, here they are.
> 
> phablet@ubuntu-phablet:~$ gsettings list-recursively | grep com.ubuntu.phone
> com.ubuntu.phone default-sim-for-calls 'ask'
> com.ubuntu.phone default-sim-for-messages 'ask'
> com.ubuntu.phone sim-names {'/ril_0': 'SIM 1', '/ril_1': 'SIM 2'}
> 
> ask seems unnecessary with just one SIM installed... :-)
> 
> Kind regards,
> Ed
> 

Hi,
Today i had the same situation, when sending a text message i was asked
to choose a SIM.
I did manage to get a hold of the logs:

com.ubuntu.phone default-sim-for-calls 'ask'
com.ubuntu.phone default-sim-for-messages 'ask'
com.ubuntu.phone sim-names {'/ril_0': 'SIM 1', '/ril_1': 'SIM 2'}

(same as before )

and:
mc-tool dump: Failed to connect to D-Bus: Unable to autolaunch a
dbus-daemon without a $DISPLAY for X11

So it seems that dbus had crashed?

Hope this helps!

Kind regards,
Ed

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Title:
  Messaging ask to select a SIM card while there only is one

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Re: [Bug 1456501] Re: Messaging ask to select a SIM card while there only is one

2015-05-19 Thread Ed Kapitein
On 05/19/2015 09:22 PM, Tiago Salem Herrmann wrote:
> Thanks for the info.
>
> Could you also provide the output of the following command?
>
> adb shell gsettings list-recursively | grep com.ubuntu.phone
>
Sure, here they are.

phablet@ubuntu-phablet:~$ gsettings list-recursively | grep com.ubuntu.phone
com.ubuntu.phone default-sim-for-calls 'ask'
com.ubuntu.phone default-sim-for-messages 'ask'
com.ubuntu.phone sim-names {'/ril_0': 'SIM 1', '/ril_1': 'SIM 2'}

ask seems unnecessary with just one SIM installed... :-)

Kind regards,
Ed

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Re: [Bug 1456501] Re: Messaging ask to select a SIM card while there only is one

2015-05-19 Thread Ed Kapitein
On Tue, 2015-05-19 at 17:19 +, Tiago Salem Herrmann wrote:
> Hi, thanks for the report.
> 
> could you enable developer mode (system settings->about this
> phone->developer mode) and run "adb shell mc-tool dump" on your desktop?
> 
> If you don't have adb, you can also get the same information by typing
> "mc-tool dump" in the terminal application on your phone. Feel free to
> remove any private information before posting the log (like your phone
> number).
> 

Hi,

Here is the requested info, good luck with hunting this bug down!

phablet@hydra:~$ mc-tool dump
 Account: ofono/ofono/account1
Display Name: SIM 2
  Normalized: 
 Enabled: enabled
Icon: im-ofono
Connects: automatically
Nickname: 
 Service: ofono

Presences:
   Automatic: available (2) ""
 Current: nosim (1) ""
   Requested: available (2) ""
Changing: no

  (string) modem-objpath = /ril_1



 Account: ofono/ofono/account0
Display Name: SIM 1
  Normalized: 
 Enabled: enabled
Icon: im-ofono
Connects: automatically
Nickname: 
 Service: ofono

Presences:
   Automatic: available (2) ""
 Current: registered (2) "T-Mobile  NL"
   Requested: available (2) ""
Changing: no

  (string) modem-objpath = /ril_0

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  Messaging ask to select a SIM card while there only is one

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[Bug 1456501] [NEW] Messaging ask to select a SIM card while there only is one

2015-05-19 Thread Ed Kapitein
Public bug reported:

The phone was low on battery and switched off at some point, while playing 
music.
Later, while charging, i powered on the phone and tried to send a textmessage.
But i got a pop-up, saying:

--
No SIM card selected
You need to select a SIM card
close
--

I have only one SIM card installed and it was registered to the provider 
(t-mobile)
And with only one SIM, there is no option to select a SIM.

So i had to restart the phone in order to be able to send the textmessage.
After the restart, the phone worked normaly again.

** Affects: messaging-app (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1443882] [NEW] Rotation stops working

2015-04-14 Thread Ed Kapitein
Public bug reported:

On the ubuntu phone, update to the latest release (r20), rotation sometimes 
stops working.
( the rotation lock is not set ofc )
Some pages are landscape, some are portrait, and none of them rotate anymore.
Switching the rotation lock on and off does not change anything.

Closing the scopes and opening them again does not help.
Restarting the phone restores the functionality, at least for a while.

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Rotation stops working

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