[Bug 1908839] Re: trackpad does not work Ubuntu 20 / Lenovo IdeaPad 3

2020-12-20 Thread Gene Granstaff
I see the system is guessing this is a fresh install.  That is correct.
Laptop came with Windows10, but I bought it to learn and use Ubuntu.
First installed ZorinOS Pro (dual boot with Win10)
Then I later installed Ubuntu.
HDD currently had Windows10, Zorin OS Pro, and Ubuntu.
TrackPad works under Windows, so it's not a hardware issue.

Any help is appreciated.
This is not critical, though, as I can use a USB mouse.

I'm just learning to t-shoot and resolve issues in Ubuntu, as I learn my
way around the O/S and linux commands in terminal.

Thanks so much!  I am loving this O/S so far!!

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Title:
  trackpad does not work Ubuntu 20 / Lenovo IdeaPad 3

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[Bug 1908839] [NEW] trackpad does not work Ubuntu 20 / Lenovo IdeaPad 3

2020-12-20 Thread Gene Granstaff
Public bug reported:

Laptop model directly from the sticker of the computer.
   IdeaPad 3  15IIL05 / Model Name 81WE (Manufactured Sep 26, 2020)
   Serial No. PF2EH5VV MTM: 81WE011UUS
Manufacturer of the Touchpad.
   Lenovo only says "Buttonless Mylar surface multi-touch touchpad"
   Here's a link to their specs page:
   
https://psref.lenovo.com/syspool/Sys/PDF/IdeaPad/IdeaPad_3_15IIL05/IdeaPad_3_15IIL05_Spec.PDF
   It seems they don't want to tell us.  I have been all over the site, and 
they tell about everything except the trackpad.
When the symptom first appeared.
   I installed Ubuntu on the Laptop to learn Linux.  Trackpad never worked.  
Have to use a USB mouse.  Also installed Zorin, but that's based on Ubuntu 
kernel, so same issue there.

Ubuntu 20.04.1 LTS
64 bit
GNOME Version 3.36.8
Windowing System X11

Trackpad doesn't respond at all.  I don't see any sign of a trackpad
driver installed.  I hope the system sent the list of drivers detected.
I tried to copy/paste, buy website wouldn't accept the paste.  I am new
to Linux / Ubuntu, so...

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-58-generic 5.4.0-58.64
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  gene   1545 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 20 15:29:33 2020
InstallationDate: Installed on 2020-11-27 (23 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 13d3:5415 IMC Networks Integrated Camera
 Bus 001 Device 002: ID 248a:8367 Maxxter Wireless Receiver
 Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81WE
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic 
root=UUID=b8af8b5a-b004-4f44-af01-ece5d05345ba ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-58-generic N/A
 linux-backports-modules-5.4.0-58-generic  N/A
 linux-firmware1.187.6
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: EMCN40WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32866 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: IdeaPad 3 15IIL05
dmi.modalias: 
dmi:bvnLENOVO:bvrEMCN40WW:bd08/10/2020:svnLENOVO:pn81WE:pvrIdeaPad315IIL05:rvnLENOVO:rnLNVNB161216:rvrSDK0R32866WIN:cvnLENOVO:ct10:cvrIdeaPad315IIL05:
dmi.product.family: IdeaPad 3 15IIL05
dmi.product.name: 81WE
dmi.product.sku: LENOVO_MT_81WE_BU_idea_FM_IdeaPad 3 15IIL05
dmi.product.version: IdeaPad 3 15IIL05
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

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Title:
  trackpad does not work Ubuntu 20 / Lenovo IdeaPad 3

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