[Bug 1835151] [NEW] auto crop

2019-07-02 Thread Gene Olson
Public bug reported:

Handbrake on ubuntu 18.04 no longer autocrops videos as it used to. I've
tried multiple videos, and while Handbrake on Windows crops them
perfectly, Hanbrake on Ubuntu 18.04 no longer does.

How to reproduce.

Find a long skinny bluray video, which is just about any movie released
in the last 10 years.  Scan it with handbrake.  You'll find that it
"auto crops" to 1920 x 1080 on Linux, while on Windows it crops more
liken 1920 x 800.

** Affects: handbrake (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  auto crop

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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-27 Thread Gene Olson
Great!   Thank you!

Be warned that Dell might blow you off.  Last I looked, they do not
officially support Linux on the XP 15.  However they do support Linux on
some other systems that use the TB-10, including the very popular XP 13.  I
would *guess* those systems will reproduce the same problem.

On Tue, Feb 26, 2019 at 11:50 PM Kai-Heng Feng 
wrote:

> The TB16's ASMedia xHC (USB controller) dies:
> [89535.271614] xhci_hcd :0a:00.0: xHCI host not responding to stop
> endpoint command.
> [89535.271945] xhci_hcd :0a:00.0: xHCI host controller not responding,
> assume dead
>
> I'll escalate this issue to Dell.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1815808
>
> Title:
>   Thunderbolt Ethernet high-traffic exception
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>   kernel exception and ethernet failure after about 30 seconds.
>
>   Easy to reproduce.  Connect to another machine via Gig-E and run
>   iperf3 in either direction until the problem occurs.  Should run 900+
>   Mb in either direction.  On one occasion I also lost the USB ports.
>   However the display continues to work.
>
>   
>   # uname -a
>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
> 2019 x86_64 x86_64 x86_64 GNU/Linux
>   # apt install iperf3
>   # iperf3 -s
>
>   
>   # apt install iperf3
>   # iperf3 -c my-machine -t 1000 # send to my machine
>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>
>   When the bitrate drops to zero, look in syslog for the exception.
>
>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>   (prior to -43 kernel) Did not see this problem before the Ethernet
>   performance increased.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>   Uname: Linux 4.15.0-45-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gene   1994 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Feb 13 13:54:28 2019
>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Dell Inc. XPS 15 9570
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
> mem_sleep_default=deep
>   RelatedPackageVersions:
>linux-restricted-modules-4.15.0-45-generic N/A
>linux-backports-modules-4.15.0-45-generic  N/A
>linux-firmware 1.173.3
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/25/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.7.0
>   dmi.board.name: 02MJVY
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 15 9570
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>

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Title:
  Thunderbolt Ethernet high-traffic exception

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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-24 Thread Gene Olson
It's helpful to know that after I lost the USB devices in the kernel
exception, I moved the KVM to a builtin USB port.

On Sun, Feb 24, 2019 at 2:12 AM Gene Olson  wrote:

> I got a good example of a v5.0-rc7 kernel exception attached.   I can't
> reproduce them easily, although I could when I first filed my bug report.
> Now it takes a few hours of full bore Ethernet traffic.  This crash I once
> again lost many/most of my usb devices.
>
> On Wed, Feb 20, 2019 at 10:28 PM Gene Olson  wrote:
>
>> If you need anything else, please let me know ahead of time.
>>
>> Thanks,
>> Gene
>>
>> On Wed, Feb 20, 2019 at 4:50 PM Kai-Heng Feng <
>> kai.heng.f...@canonical.com> wrote:
>>
>>> Ok, please attach dmesg when this issue happens, preferably under
>>> v5.0-rc7.
>>>
>>> The dmesg in comment #1 didn't record useful information.
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1815808
>>>
>>> Title:
>>>   Thunderbolt Ethernet high-traffic exception
>>>
>>> Status in linux package in Ubuntu:
>>>   Incomplete
>>>
>>> Bug description:
>>>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>>>   kernel exception and ethernet failure after about 30 seconds.
>>>
>>>   Easy to reproduce.  Connect to another machine via Gig-E and run
>>>   iperf3 in either direction until the problem occurs.  Should run 900+
>>>   Mb in either direction.  On one occasion I also lost the USB ports.
>>>   However the display continues to work.
>>>
>>>   
>>>   # uname -a
>>>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
>>> 2019 x86_64 x86_64 x86_64 GNU/Linux
>>>   # apt install iperf3
>>>   # iperf3 -s
>>>
>>>   
>>>   # apt install iperf3
>>>   # iperf3 -c my-machine -t 1000 # send to my machine
>>>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>>>
>>>   When the bitrate drops to zero, look in syslog for the exception.
>>>
>>>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>>>   (prior to -43 kernel) Did not see this problem before the Ethernet
>>>   performance increased.
>>>
>>>   ProblemType: Bug
>>>   DistroRelease: Ubuntu 18.04
>>>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>>>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>>>   Uname: Linux 4.15.0-45-generic x86_64
>>>   NonfreeKernelModules: nvidia_modeset nvidia
>>>   ApportVersion: 2.20.9-0ubuntu7.5
>>>   Architecture: amd64
>>>   AudioDevicesInUse:
>>>USERPID ACCESS COMMAND
>>>/dev/snd/controlC0:  gene   1994 F pulseaudio
>>>   CurrentDesktop: ubuntu:GNOME
>>>   Date: Wed Feb 13 13:54:28 2019
>>>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>>>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>>>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
>>> (20180725)
>>>   MachineType: Dell Inc. XPS 15 9570
>>>   ProcFB: 0 inteldrmfb
>>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
>>> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
>>> mem_sleep_default=deep
>>>   RelatedPackageVersions:
>>>linux-restricted-modules-4.15.0-45-generic N/A
>>>linux-backports-modules-4.15.0-45-generic  N/A
>>>linux-firmware 1.173.3
>>>   SourcePackage: linux
>>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>>   dmi.bios.date: 12/25/2018
>>>   dmi.bios.vendor: Dell Inc.
>>>   dmi.bios.version: 1.7.0
>>>   dmi.board.name: 02MJVY
>>>   dmi.board.vendor: Dell Inc.
>>>   dmi.board.version: A00
>>>   dmi.chassis.type: 10
>>>   dmi.chassis.vendor: Dell Inc.
>>>   dmi.modalias:
>>> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>>>   dmi.product.family: XPS
>>>   dmi.product.name: XPS 15 9570
>>>   dmi.sys.vendor: Dell Inc.
>>>
>>> To manage notifications about this bug go to:
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>>>
>>

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Title:
  Thunderbolt Ethernet high-traffic exception

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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-24 Thread Gene Olson
I got a good example of a v5.0-rc7 kernel exception attached.   I can't
reproduce them easily, although I could when I first filed my bug report.
Now it takes a few hours of full bore Ethernet traffic.  This crash I once
again lost many/most of my usb devices.

On Wed, Feb 20, 2019 at 10:28 PM Gene Olson  wrote:

> If you need anything else, please let me know ahead of time.
>
> Thanks,
> Gene
>
> On Wed, Feb 20, 2019 at 4:50 PM Kai-Heng Feng 
> wrote:
>
>> Ok, please attach dmesg when this issue happens, preferably under
>> v5.0-rc7.
>>
>> The dmesg in comment #1 didn't record useful information.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1815808
>>
>> Title:
>>   Thunderbolt Ethernet high-traffic exception
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>>   kernel exception and ethernet failure after about 30 seconds.
>>
>>   Easy to reproduce.  Connect to another machine via Gig-E and run
>>   iperf3 in either direction until the problem occurs.  Should run 900+
>>   Mb in either direction.  On one occasion I also lost the USB ports.
>>   However the display continues to work.
>>
>>   
>>   # uname -a
>>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
>> 2019 x86_64 x86_64 x86_64 GNU/Linux
>>   # apt install iperf3
>>   # iperf3 -s
>>
>>   
>>   # apt install iperf3
>>   # iperf3 -c my-machine -t 1000 # send to my machine
>>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>>
>>   When the bitrate drops to zero, look in syslog for the exception.
>>
>>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>>   (prior to -43 kernel) Did not see this problem before the Ethernet
>>   performance increased.
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 18.04
>>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>>   Uname: Linux 4.15.0-45-generic x86_64
>>   NonfreeKernelModules: nvidia_modeset nvidia
>>   ApportVersion: 2.20.9-0ubuntu7.5
>>   Architecture: amd64
>>   AudioDevicesInUse:
>>USERPID ACCESS COMMAND
>>/dev/snd/controlC0:  gene   1994 F pulseaudio
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Wed Feb 13 13:54:28 2019
>>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
>> (20180725)
>>   MachineType: Dell Inc. XPS 15 9570
>>   ProcFB: 0 inteldrmfb
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
>> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
>> mem_sleep_default=deep
>>   RelatedPackageVersions:
>>linux-restricted-modules-4.15.0-45-generic N/A
>>linux-backports-modules-4.15.0-45-generic  N/A
>>linux-firmware 1.173.3
>>   SourcePackage: linux
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   dmi.bios.date: 12/25/2018
>>   dmi.bios.vendor: Dell Inc.
>>   dmi.bios.version: 1.7.0
>>   dmi.board.name: 02MJVY
>>   dmi.board.vendor: Dell Inc.
>>   dmi.board.version: A00
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: Dell Inc.
>>   dmi.modalias:
>> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>>   dmi.product.family: XPS
>>   dmi.product.name: XPS 15 9570
>>   dmi.sys.vendor: Dell Inc.
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>>
>


** Attachment added: "usb.normal"
   https://bugs.launchpad.net/bugs/1815808/+attachment/5241301/+files/usb.normal

** Attachment added: "usb.crashed"
   
https://bugs.launchpad.net/bugs/1815808/+attachment/5241302/+files/usb.crashed

** Attachment added: "dmesg.out"
   https://bugs.launchpad.net/bugs/1815808/+attachment/5241303/+files/dmesg.out

** Attachment added: "syslog"
   https://bugs.launchpad.net/bugs/1815808/+attachment/5241304/+files/syslog

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Title:
  Thunderbolt Ethernet high-traffic exception

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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-20 Thread Gene Olson
If you need anything else, please let me know ahead of time.

Thanks,
Gene

On Wed, Feb 20, 2019 at 4:50 PM Kai-Heng Feng 
wrote:

> Ok, please attach dmesg when this issue happens, preferably under
> v5.0-rc7.
>
> The dmesg in comment #1 didn't record useful information.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1815808
>
> Title:
>   Thunderbolt Ethernet high-traffic exception
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>   kernel exception and ethernet failure after about 30 seconds.
>
>   Easy to reproduce.  Connect to another machine via Gig-E and run
>   iperf3 in either direction until the problem occurs.  Should run 900+
>   Mb in either direction.  On one occasion I also lost the USB ports.
>   However the display continues to work.
>
>   
>   # uname -a
>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
> 2019 x86_64 x86_64 x86_64 GNU/Linux
>   # apt install iperf3
>   # iperf3 -s
>
>   
>   # apt install iperf3
>   # iperf3 -c my-machine -t 1000 # send to my machine
>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>
>   When the bitrate drops to zero, look in syslog for the exception.
>
>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>   (prior to -43 kernel) Did not see this problem before the Ethernet
>   performance increased.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>   Uname: Linux 4.15.0-45-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gene   1994 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Feb 13 13:54:28 2019
>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Dell Inc. XPS 15 9570
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
> mem_sleep_default=deep
>   RelatedPackageVersions:
>linux-restricted-modules-4.15.0-45-generic N/A
>linux-backports-modules-4.15.0-45-generic  N/A
>linux-firmware 1.173.3
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/25/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.7.0
>   dmi.board.name: 02MJVY
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 15 9570
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>

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Title:
  Thunderbolt Ethernet high-traffic exception

To manage notifications about this bug go to:
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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-20 Thread Gene Olson
It did fail on the first run after about 10 minutes.  It did not fail again
after 60 minutes.

Gene

On Wed, Feb 20, 2019, 15:01 Kai-Heng Feng  So seems like v5.0-rc7 doesn't have this issue?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1815808
>
> Title:
>   Thunderbolt Ethernet high-traffic exception
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>   kernel exception and ethernet failure after about 30 seconds.
>
>   Easy to reproduce.  Connect to another machine via Gig-E and run
>   iperf3 in either direction until the problem occurs.  Should run 900+
>   Mb in either direction.  On one occasion I also lost the USB ports.
>   However the display continues to work.
>
>   
>   # uname -a
>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
> 2019 x86_64 x86_64 x86_64 GNU/Linux
>   # apt install iperf3
>   # iperf3 -s
>
>   
>   # apt install iperf3
>   # iperf3 -c my-machine -t 1000 # send to my machine
>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>
>   When the bitrate drops to zero, look in syslog for the exception.
>
>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>   (prior to -43 kernel) Did not see this problem before the Ethernet
>   performance increased.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>   Uname: Linux 4.15.0-45-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gene   1994 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Feb 13 13:54:28 2019
>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Dell Inc. XPS 15 9570
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
> mem_sleep_default=deep
>   RelatedPackageVersions:
>linux-restricted-modules-4.15.0-45-generic N/A
>linux-backports-modules-4.15.0-45-generic  N/A
>linux-firmware 1.173.3
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/25/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.7.0
>   dmi.board.name: 02MJVY
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 15 9570
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>

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Title:
  Thunderbolt Ethernet high-traffic exception

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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-20 Thread Gene Olson
I ran the 5.0.0 kernel, sending data bidirectionally with iperf3.   It
failed after about 10 minutes, I lost the Ethernet and the keyboard/mouse
connected through the TB-10 dock.  Unfortunately I forgot to do an lsusb -v
in the crashed state.

After rebooting, I ran iperf3 again, bidirectionally for an hour.  No
hiccups, no errors.  Talking to two other machines (one transmit/one
receive) the XP 15 maintained 933 Mb/s bidirectional with no dropped
packets for the entire time.  Previously total bidirectional bandwidth was
limited to about 1.3 Gb/s, with a bandwidth varying both transmit and
receive.

How else can I help?

On Wed, Feb 20, 2019 at 5:45 AM Kai-Heng Feng 
wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v5.0-rc7 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0-rc7/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1815808
>
> Title:
>   Thunderbolt Ethernet high-traffic exception
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>   kernel exception and ethernet failure after about 30 seconds.
>
>   Easy to reproduce.  Connect to another machine via Gig-E and run
>   iperf3 in either direction until the problem occurs.  Should run 900+
>   Mb in either direction.  On one occasion I also lost the USB ports.
>   However the display continues to work.
>
>   
>   # uname -a
>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
> 2019 x86_64 x86_64 x86_64 GNU/Linux
>   # apt install iperf3
>   # iperf3 -s
>
>   
>   # apt install iperf3
>   # iperf3 -c my-machine -t 1000 # send to my machine
>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>
>   When the bitrate drops to zero, look in syslog for the exception.
>
>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>   (prior to -43 kernel) Did not see this problem before the Ethernet
>   performance increased.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>   Uname: Linux 4.15.0-45-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gene   1994 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Feb 13 13:54:28 2019
>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Dell Inc. XPS 15 9570
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
> mem_sleep_default=deep
>   RelatedPackageVersions:
>linux-restricted-modules-4.15.0-45-generic N/A
>linux-backports-modules-4.15.0-45-generic  N/A
>linux-firmware 1.173.3
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/25/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.7.0
>   dmi.board.name: 02MJVY
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 15 9570
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>

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Title:
  Thunderbolt Ethernet high-traffic exception

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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-16 Thread Gene Olson
I tried what you suggested.   Ethtool reported no changes in configuration
when I turned off receive offload.   It reported substantial changes when I
turned off transmit offload.  After turning off transmit offload, transmit
rate dropped from 930 Mb/s to abut 660 Mb/s, although I did not see a big
CPU hit.  Receive speeds were not affected by turning off receive offload.

gene-pc:~$ sudo ethtool --offload eth0 rx off

gene-pc:~$ sudo ethtool --offload eth0 tx off
Actual changes:
tx-checksumming: off
tx-checksum-ipv4: off
tx-checksum-ipv6: off
tcp-segmentation-offload: off
tx-tcp-segmentation: off [requested on]
tx-tcp6-segmentation: off [requested on]
gene-pc:~$


Unfortunately, after doing this, I have had great difficulty reproducing
the crash, and I do not know why.  Here's what changed: I did a routine apt
update, but I did not get a new kernel.  I installed ethtool, and did the
command you suggested.  After doing that, the system refused to crash
either transmit or receive.  So I rebooted, this time did not run ethtool,
and the system again refused to crash.  Previously I could reproduce the
crash in about 30 seconds.  Now I cannot reproduce the crash after over an
hour.  An hour of transmit, and an hour of receive.  And an hour
bidirectional.  I do not know why.

One problem here is that I test at home and at work, with the same
computer, but with a different TB-10 dock, monitor, keyboard, mouse.
Previous to my bug report, I had never seen the problem at home.  The bug
report I sent was from work.  Since receiving your request for information,
I cannot readily reproduce the problem either at home or at work. Except
once.  I did see a crash at home when *I unplugged/plugged in a keyboard
while the test was going on*.  I have attached three lsusb outputs:

   - usb.work →At work, system healthy.
   - usb.home → At home, system healthy.
   - usb.failed → At home, after the crash where I moved the keyboard

What else can I do to help diagnose the problem?

On Thu, Feb 14, 2019 at 11:05 PM Anthony Wong 
wrote:

> ** Changed in: linux (Ubuntu)
>Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1815808
>
> Title:
>   Thunderbolt Ethernet high-traffic exception
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>   kernel exception and ethernet failure after about 30 seconds.
>
>   Easy to reproduce.  Connect to another machine via Gig-E and run
>   iperf3 in either direction until the problem occurs.  Should run 900+
>   Mb in either direction.  On one occasion I also lost the USB ports.
>   However the display continues to work.
>
>   
>   # uname -a
>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
> 2019 x86_64 x86_64 x86_64 GNU/Linux
>   # apt install iperf3
>   # iperf3 -s
>
>   
>   # apt install iperf3
>   # iperf3 -c my-machine -t 1000 # send to my machine
>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>
>   When the bitrate drops to zero, look in syslog for the exception.
>
>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>   (prior to -43 kernel) Did not see this problem before the Ethernet
>   performance increased.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>   Uname: Linux 4.15.0-45-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gene   1994 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Feb 13 13:54:28 2019
>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Dell Inc. XPS 15 9570
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
> mem_sleep_default=deep
>   RelatedPackageVersions:
>linux-restricted-modules-4.15.0-45-generic N/A
>linux-backports-modules-4.15.0-45-generic  N/A
>linux-firmware 1.173.3
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/25/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.7.0
>   dmi.board.name: 02MJVY
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>   

Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-13 Thread Gene Olson
Thank you.

On Wed, Feb 13, 2019 at 6:15 PM Terry Rudd <1815...@bugs.launchpad.net>
wrote:

> Gene, upon further investigation, I made a mistake suggesting this bug
> is a duplicate of your earlier bug.  We will investigate this bug stand-
> alone.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1815808
>
> Title:
>   Thunderbolt Ethernet high-traffic exception
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>   kernel exception and ethernet failure after about 30 seconds.
>
>   Easy to reproduce.  Connect to another machine via Gig-E and run
>   iperf3 in either direction until the problem occurs.  Should run 900+
>   Mb in either direction.  On one occasion I also lost the USB ports.
>   However the display continues to work.
>
>   
>   # uname -a
>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
> 2019 x86_64 x86_64 x86_64 GNU/Linux
>   # apt install iperf3
>   # iperf3 -s
>
>   
>   # apt install iperf3
>   # iperf3 -c my-machine -t 1000 # send to my machine
>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>
>   When the bitrate drops to zero, look in syslog for the exception.
>
>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>   (prior to -43 kernel) Did not see this problem before the Ethernet
>   performance increased.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>   Uname: Linux 4.15.0-45-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gene   1994 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Feb 13 13:54:28 2019
>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Dell Inc. XPS 15 9570
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
> mem_sleep_default=deep
>   RelatedPackageVersions:
>linux-restricted-modules-4.15.0-45-generic N/A
>linux-backports-modules-4.15.0-45-generic  N/A
>linux-firmware 1.173.3
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/25/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.7.0
>   dmi.board.name: 02MJVY
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 15 9570
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>

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Title:
  Thunderbolt Ethernet high-traffic exception

To manage notifications about this bug go to:
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Re: [Bug 1815808] Re: Thunderbolt Ethernet high-traffic exception

2019-02-13 Thread Gene Olson
Not a duplicate.  The previous bug was a problem with the display which
first appeared in linux -44, which was duplicated and confirmed fixed in
-45.  This is a new problem caused by excessive Ethernet traffic.  This is
a different problem that existed in -43 and still remains in -45.  It
should not be marked as a duplicate.

These two bugs manifest on the same hardware, but they are different
bugs.

On Wed, Feb 13, 2019 at 6:05 PM Terry Rudd <1815...@bugs.launchpad.net>
wrote:

> Gene, this bug appears to be a duplicate of one you filed on 1/30/2019.
> I will duplicate this one over to
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813999
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1815808
>
> Title:
>   Thunderbolt Ethernet high-traffic exception
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>   kernel exception and ethernet failure after about 30 seconds.
>
>   Easy to reproduce.  Connect to another machine via Gig-E and run
>   iperf3 in either direction until the problem occurs.  Should run 900+
>   Mb in either direction.  On one occasion I also lost the USB ports.
>   However the display continues to work.
>
>   
>   # uname -a
>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
> 2019 x86_64 x86_64 x86_64 GNU/Linux
>   # apt install iperf3
>   # iperf3 -s
>
>   
>   # apt install iperf3
>   # iperf3 -c my-machine -t 1000 # send to my machine
>   # iperf3 -c my-machine -t 1000 -R  # receive data from my machine
>
>   When the bitrate drops to zero, look in syslog for the exception.
>
>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>   (prior to -43 kernel) Did not see this problem before the Ethernet
>   performance increased.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>   Uname: Linux 4.15.0-45-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gene   1994 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Feb 13 13:54:28 2019
>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Dell Inc. XPS 15 9570
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
> mem_sleep_default=deep
>   RelatedPackageVersions:
>linux-restricted-modules-4.15.0-45-generic N/A
>linux-backports-modules-4.15.0-45-generic  N/A
>linux-firmware 1.173.3
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/25/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.7.0
>   dmi.board.name: 02MJVY
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 15 9570
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>

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Title:
  Thunderbolt Ethernet high-traffic exception

To manage notifications about this bug go to:
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[Bug 1815808] [NEW] Thunderbolt Ethernet high-traffic exception

2019-02-13 Thread Gene Olson
Public bug reported:

Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a kernel
exception and ethernet failure after about 30 seconds.

Easy to reproduce.  Connect to another machine via Gig-E and run iperf3
in either direction until the problem occurs.  Should run 900+ Mb in
either direction.  On one occasion I also lost the USB ports.  However
the display continues to work.


# uname -a
Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 
x86_64 x86_64 x86_64 GNU/Linux
# apt install iperf3
# iperf3 -s


# apt install iperf3
# iperf3 -c my-machine -t 1000 # send to my machine
# iperf3 -c my-machine -t 1000 -R  # receive data from my machine

When the bitrate drops to zero, look in syslog for the exception.

Note: Until recently the TB-10 Ethernet would not receive full speed.
(prior to -43 kernel) Did not see this problem before the Ethernet
performance increased.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-45-generic 4.15.0-45.48
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  gene   1994 F pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 13 13:54:28 2019
HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
InstallationDate: Installed on 2018-11-19 (86 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. XPS 15 9570
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic 
root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 
mem_sleep_default=deep
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-45-generic N/A
 linux-backports-modules-4.15.0-45-generic  N/A
 linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 02MJVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Confirmed


** Tags: amd64 apport-bug bionic wayland-session

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Title:
  Thunderbolt Ethernet high-traffic exception

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[Bug 1813663] Re: External monitors does not work anymore 4.15.0-44

2019-01-31 Thread Gene Olson
** Changed in: linux (Ubuntu Bionic)
   Status: Fix Committed => Fix Released

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Title:
  External monitors does not work anymore 4.15.0-44

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[Bug 1813999] [NEW] ubuntu 18.04 linux 4.15.0-44 kernel exception with ThunderBolt display

2019-01-30 Thread Gene Olson
Public bug reported:

This problem appeared on the first boot Linux 4.15.0-44, and was not
present in previous kernels, including 4.15.0-43. The problem occurs
every time with 4.15.0-44. Since the problem occurred, 4.15.0-43
continues to work w/o issues.  The log should show multiple boots with
both kernels, both Xorg and Wayland.

The problem occurs wheen connecting a TB-16 dock-connected external
display, or when plugging in a TB-16 dock-connected external display
during an X session.  The symptoms are different with Xorg and Wayland,
but both cause kernel exceptions.  With Xorg the system freezes up, but
will still ping.  With Wayland the display goes black, but userland is
still accessible.  With Xorg the system is gone before the Login screen
appears.  With Wayland the login screen is okay, but the problem occurs
immediately after a successful login. The system runs normally with both
Xorg and Wayland so long as the external display is not connected.

The problem does not occur if the display is plugged in through a USBc
(non-ThunderBolt) port.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-44-generic 4.15.0-44.47
ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18
Uname: Linux 4.15.0-44-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  gene   1982 F pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 30 16:49:20 2019
HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
InstallationDate: Installed on 2018-11-19 (72 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. XPS 15 9570
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic 
root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 
mem_sleep_default=deep
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-44-generic N/A
 linux-backports-modules-4.15.0-44-generic  N/A
 linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 02MJVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic wayland-session

** Attachment added: "syslogs.tz"
   https://bugs.launchpad.net/bugs/1813999/+attachment/5234382/+files/syslogs.tz

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Title:
  ubuntu 18.04 linux 4.15.0-44 kernel exception with ThunderBolt display

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[Bug 1806323] ProcEnviron.txt

2018-12-04 Thread Gene Olson
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1806323/+attachment/5219050/+files/ProcEnviron.txt

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Title:
  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] modified.conffile..etc.fwupd.daemon.conf.txt

2018-12-04 Thread Gene Olson
apport information

** Attachment added: "modified.conffile..etc.fwupd.daemon.conf.txt"
   
https://bugs.launchpad.net/bugs/1806323/+attachment/5219051/+files/modified.conffile..etc.fwupd.daemon.conf.txt

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] Re: libfu_plugin_dell.so w/dell TB16 Dock blanks the display

2018-12-04 Thread Gene Olson
I foolishly sent logs from the wrong machine.  Please ignore the logs
from machine "hauser" and use the logs from the machine "gene-pc".

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] ProcCpuinfoMinimal.txt

2018-12-04 Thread Gene Olson
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1806323/+attachment/5219049/+files/ProcCpuinfoMinimal.txt

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Title:
  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] Re: libfu_plugin_dell.so w/dell TB16 Dock blanks the display

2018-12-04 Thread Gene Olson
apport information

** Description changed:

  Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15
  laptop and a Dell TB16 dock.
  
  A few seconds after logging into the Gnome 3 UI, something in the UI
  starts the fwupd.service. About 2 seconds later, the display goes blank
  and does not come back. There is no obvious recovery short of killing
  all the user's processes, and then logging back in.  A second login does
  not reproduce the problem, since the fwupd service is now running, and
  does not restart. However manually restarting the fwupd service causes
  the problem to recur.
  
  The problem does not occur if the "dell" module is blacklisted in
  /etc/fwupd/daemon.conf.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: fwupd 1.0.6-2
  ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
  Uname: Linux 4.15.0-39-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  2 22:02:31 2018
  InstallationDate: Installed on 2018-11-19 (13 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  SourcePackage: fwupd
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-20 (197 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-42-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
  _MarkForUpload: True
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-11-19 (15 days ago)
+ InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
+ Tags:  bionic
+ Uname: Linux 4.15.0-39-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev root sambashare sudo
+ _MarkForUpload: True
+ mtime.conffile..etc.fwupd.daemon.conf: 2018-12-03T22:22:13.013702

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1806323/+attachment/5219048/+files/Dependencies.txt

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] ProcCpuinfoMinimal.txt

2018-12-04 Thread Gene Olson
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1806323/+attachment/5219046/+files/ProcCpuinfoMinimal.txt

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] Re: libfu_plugin_dell.so w/dell TB16 Dock blanks the display

2018-12-04 Thread Gene Olson
apport information

** Tags added: apport-collected

** Description changed:

  Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15
  laptop and a Dell TB16 dock.
  
  A few seconds after logging into the Gnome 3 UI, something in the UI
  starts the fwupd.service. About 2 seconds later, the display goes blank
  and does not come back. There is no obvious recovery short of killing
  all the user's processes, and then logging back in.  A second login does
  not reproduce the problem, since the fwupd service is now running, and
  does not restart. However manually restarting the fwupd service causes
  the problem to recur.
  
  The problem does not occur if the "dell" module is blacklisted in
  /etc/fwupd/daemon.conf.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: fwupd 1.0.6-2
  ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
  Uname: Linux 4.15.0-39-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  2 22:02:31 2018
  InstallationDate: Installed on 2018-11-19 (13 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  SourcePackage: fwupd
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-05-20 (197 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
+ Tags:  bionic
+ Uname: Linux 4.15.0-42-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1806323/+attachment/5219045/+files/Dependencies.txt

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] ProcEnviron.txt

2018-12-04 Thread Gene Olson
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1806323/+attachment/5219047/+files/ProcEnviron.txt

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] Re: libfu_plugin_dell.so w/dell TB16 Dock blanks the display

2018-12-03 Thread Gene Olson
The computer is a dell XPS 9570. Both the internal and external displays
are 4K.

I was originally trying this while configured with a single external DP
display, connected through the TB16 dock.  With that configuration, the
external display went totally black, and stayed that way. Today I
configured it to also use the internal display, and the symptoms have
changed. Results seem to depend on what was most recently configured:
internal monitor on/off, display size (HD or UHD), and relative position
of the monitors in the Devices control panel.

Note that there is a fixed and reliable delay of 30-60 seconds after the
first login until the fwupd service starts up, and the symptoms appear.

KERNEL 4.15.39

Configured with Internal + External display.

Initially both displays go black for about a second or two, then the
internal display comes back with a distorted image, which is different
depending on the relative geometric positioning of the two displays.
Then a second or two after that, the displays go black again, and when
they come back on again 1-2 seconds later, they work normally.

Configured with External display only.

Initially the External display goes black.  A couple seconds later, the
external display comes back on, but now the internal display is also on,
with a distorted display. Another delay, and both screens go black
again.  Then the External display comes back on and operates normally.

KERNEL 4.19  (worse than Kernel 4.15)

Configured with internal + external displays.

Operation is similar to 4.16.

Configured with external display only.

The display goes black and stays that way.  However the mouse remains
visible and can be moved around the screen.

Note that a USB 2 keyboard and mouse plugged into the docking station do
not work at all with kernel 4.19. Both had no issues with Kernel 4.15.

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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[Bug 1806323] [NEW] libfu_plugin_dell.so w/dell TB16 Dock blanks the display

2018-12-02 Thread Gene Olson
Public bug reported:

Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15
laptop and a Dell TB16 dock.

A few seconds after logging into the Gnome 3 UI, something in the UI
starts the fwupd.service. About 2 seconds later, the display goes blank
and does not come back. There is no obvious recovery short of killing
all the user's processes, and then logging back in.  A second login does
not reproduce the problem, since the fwupd service is now running, and
does not restart. However manually restarting the fwupd service causes
the problem to recur.

The problem does not occur if the "dell" module is blacklisted in
/etc/fwupd/daemon.conf.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: fwupd 1.0.6-2
ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
Uname: Linux 4.15.0-39-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec  2 22:02:31 2018
InstallationDate: Installed on 2018-11-19 (13 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: fwupd
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270

** Affects: fwupd (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic

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  libfu_plugin_dell.so w/dell TB16 Dock blanks the display

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Re: [Bug 381333] Re: when WRITE program is selected during auto save, the text highlight does not work.

2009-06-13 Thread Gene Olson
This appears to be a suite wide problem.
Yesterday I went from WRITE to CALC to paste my 
word and add my word incidence count and clicked 
on the app while CALC was saving.
In that case I got no cursor and no recognition 
of my actions, ie I could type but no words were 
visible in the cell or the entry bar by the 
menus.  I could paste and nothing showed.
The only indication that I was there was that the 
color changed on the row column labels. Tab moved 
me to the next col, return to the next row but no 
content showed. I could left click and drag to 
select cells but they did not change color 
(though the col/row labels changed color)
finally I gave up and went to shut it down.
When I did that I accidentally hit the color bar 
at the top and dragged the window.
With the drag, the window refreshed and all the 
changes became visible and the program returned 
to my control without restarting.

total serendipity


good luck.

Gene

At 11:42 AM 6/6/2009, Chris Cheney wrote:
Do you still have this problem with the new version of OOo in the ppa at
https://launchpad.net/~openoffice-pkgs/+archive ?

** Changed in: openoffice.org (Ubuntu)
Status: New = Incomplete

--
when WRITE program is selected during auto 
save, the text highlight does not work.
https://bugs.launchpad.net/bugs/381333
You received this bug notification because you are a direct subscriber
of the bug.

Status in “openoffice.org” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: openoffice.org


when WRITE program is selected during auto 
save, the text highlight does not work.

I switch between calc and write.  I have been 
counting the incidence of words and recording that in a spreadsheet.

write has an autosave function (thank god or the 
programmers ;-) ) when I shift back to write 
while the autosave is happening, the highlight 
text during left click hold drag and select does 
not work. ie: no color reversal of the selected 
text.  The text IS selected, but it is not 
indicated on the screen. If one copies to the 
clipboard and pastes, it does have the 
data.  After that first failure to display 
selected material it goes back to normal operation.

openoffice 2.4.1 and I am using the spanish interface.

ProblemType: Bug
Architecture: i386
Date: Thu May 28 09:23:54 2009
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2.1
PackageArchitecture: i386
ProcEnviron:
 
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
  LANG=en_US.UTF-8
  SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-24-generic i686

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when WRITE program is selected during auto save, the text highlight does not 
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Re: [Bug 381333] Re: when WRITE program is selected during auto save, the text highlight does not work.

2009-06-12 Thread Gene Olson
I finally had the same situation with the 3.0 software fresh off the press.
The bug still exists.

If the program window is selected while the 
auto-backup is in progress. The select/drag 
release aspect of the left mouse button does not 
cause the background of the displayed text to 
change color. (the text is selected however, and 
can be copied and pasted) In my case, I selected 
it and then hit ctrl+C to copy and cntrl+B** to 
search, the non indicated but selected material 
appeared in the search window and when I moved 
down to the replace with line and pasted, the clipboard contents were the same.

** I filed a separate error report: The default 
keyboard shortcut table for the Spanish interface 
is wrong. Search is triggered by F for find as in 
English instead of B for Buscar as is claimed in 
the note on the dropdown menu, and B gives bold as well as N giving Negreta.
I just went to the shortcut list and fixed my 
copy, but the default list should be corrected.

Thanks and good luck.

Gene

At 11:42 AM 6/6/2009, Chris Cheney wrote:
Do you still have this problem with the new version of OOo in the ppa at
https://launchpad.net/~openoffice-pkgs/+archive ?

** Changed in: openoffice.org (Ubuntu)
Status: New = Incomplete

--
when WRITE program is selected during auto 
save, the text highlight does not work.
https://bugs.launchpad.net/bugs/381333
You received this bug notification because you are a direct subscriber
of the bug.

Status in “openoffice.org” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: openoffice.org


when WRITE program is selected during auto 
save, the text highlight does not work.

I switch between calc and write.  I have been 
counting the incidence of words and recording that in a spreadsheet.

write has an autosave function (thank god or the 
programmers ;-) ) when I shift back to write 
while the autosave is happening, the highlight 
text during left click hold drag and select does 
not work. ie: no color reversal of the selected 
text.  The text IS selected, but it is not 
indicated on the screen. If one copies to the 
clipboard and pastes, it does have the 
data.  After that first failure to display 
selected material it goes back to normal operation.

openoffice 2.4.1 and I am using the spanish interface.

ProblemType: Bug
Architecture: i386
Date: Thu May 28 09:23:54 2009
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2.1
PackageArchitecture: i386
ProcEnviron:
 
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
  LANG=en_US.UTF-8
  SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-24-generic i686

-- 
when WRITE program is selected during auto save, the text highlight does not 
work. 
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[Bug 381333] Re: when WRITE program is selected during auto save, the text highlight does not work.

2009-05-28 Thread Gene Olson

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/27241505/Dependencies.txt

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[Bug 381333] [NEW] when WRITE program is selected during auto save, the text highlight does not work.

2009-05-28 Thread Gene Olson
Public bug reported:

Binary package hint: openoffice.org


when WRITE program is selected during auto save, the text highlight does not 
work.

I switch between calc and write.  I have been counting the incidence of
words and recording that in a spreadsheet.

write has an autosave function (thank god or the programmers ;-) ) when
I shift back to write while the autosave is happening, the highlight
text during left click hold drag and select does not work. ie: no color
reversal of the selected text.  The text IS selected, but it is not
indicated on the screen. If one copies to the clipboard and pastes, it
does have the data.  After that first failure to display selected
material it goes back to normal operation.

openoffice 2.4.1 and I am using the spanish interface.

ProblemType: Bug
Architecture: i386
Date: Thu May 28 09:23:54 2009
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2.1
PackageArchitecture: i386
ProcEnviron:
 
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-24-generic i686

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

-- 
when WRITE program is selected during auto save, the text highlight does not 
work. 
https://bugs.launchpad.net/bugs/381333
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[Bug 312897] [NEW] data entry does not work with tab key

2009-01-01 Thread Gene Olson
Public bug reported:

Binary package hint: openoffice.org

When entering data into a spreadsheet, each line representing a data
record one normally enters the value and hits tab to move to the next
field.

That does not work if a similar value has previously been entered in the cell's 
column.
The auto suggest mode kicks in and gives an option. GREAT! I like it.

however, only clicking enter and moving down a row will pick the
suggested value, clicking tab to move right is locked and only gives
error beeps.

This is particularly frustrating when entering data records where the
tab key makes for orderly entry of datum and the entry key worked so
nicely to return one to the first field of the next record.

Please make the tab key work for data entry when a value is suggested.

Thank you.

Ubuntu - open office calc version 2.4

Gene

ProblemType: Bug
Architecture: i386
Date: Thu Jan  1 09:33:18 2009
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2.1
PackageArchitecture: i386
ProcEnviron:
 
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-22-generic i686

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

-- 
data entry does not work with tab key
https://bugs.launchpad.net/bugs/312897
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[Bug 312897] Re: data entry does not work with tab key

2009-01-01 Thread Gene Olson

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/20844233/Dependencies.txt

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data entry does not work with tab key
https://bugs.launchpad.net/bugs/312897
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[Bug 312921] [NEW] math error in the sum function of calc

2009-01-01 Thread Gene Olson
Public bug reported:

Binary package hint: openoffice.org

I have a formula in c4 that says =SUM(C5:C4036) I have entered data in
the spreadsheet and have reached line 1778 the total in c4 is 56699.
When I enter the value 1 into C1778 the total changes to 56701.

Is this new math?

I am attaching the spreadsheet.

This is open office ver. 2.4 on ubuntu  hardy heron

ProblemType: Bug
Architecture: i386
Date: Thu Jan  1 10:30:40 2009
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2.1
PackageArchitecture: i386
ProcEnviron:
 
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-22-generic i686

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

-- 
math error in the sum function of calc
https://bugs.launchpad.net/bugs/312921
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[Bug 312921] Re: math error in the sum function of calc

2009-01-01 Thread Gene Olson

** Attachment added: ciudaddelasbestias.ods
   http://launchpadlibrarian.net/20845004/ciudaddelasbestias.ods

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/20845005/Dependencies.txt

-- 
math error in the sum function of calc
https://bugs.launchpad.net/bugs/312921
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[Bug 312921] Re: my error

2009-01-01 Thread Gene Olson
** Summary changed:

- math error in the sum function of calc
+ my error

** Description changed:

- Binary package hint: openoffice.org
- 
- I have a formula in c4 that says =SUM(C5:C4036) I have entered data in
- the spreadsheet and have reached line 1778 the total in c4 is 56699.
- When I enter the value 1 into C1778 the total changes to 56701.
- 
- Is this new math?
- 
- I am attaching the spreadsheet.
- 
- This is open office ver. 2.4 on ubuntu  hardy heron
- 
- ProblemType: Bug
- Architecture: i386
- Date: Thu Jan  1 10:30:40 2009
- DistroRelease: Ubuntu 8.04
- Package: openoffice.org-core 1:2.4.1-1ubuntu2.1
- PackageArchitecture: i386
- ProcEnviron:
-  
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- SourcePackage: openoffice.org
- Uname: Linux 2.6.24-22-generic i686
+ sorry, my bad

-- 
my error
https://bugs.launchpad.net/bugs/312921
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Re: [Bug 272790] Re: Bad link, in DRAW, delete page and delete slide = ~undo

2008-10-13 Thread Gene Olson
The file was not saved while in the state which caused the problem.
I tried to recreate it on this Windows version and did not have the problem.
I will try again on the Ubuntu laptop where I had the problem.

Gene


At 02:19 PM 10/13/2008, you wrote:
Can you attach the document which is exhibiting the problem?

** Changed in: openoffice.org (Ubuntu)
Status: New = Incomplete

--
Bad link, in DRAW, delete page and delete slide = ~undo
https://bugs.launchpad.net/bugs/272790
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of the bug.

Status in “openoffice.org” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: openoffice.org

I built a two page/ two slide organization 
chart. when I consolidated to 1 page and 
attempted to delete page two I found both the 
right click delete page option and the menu 
EDIT|Delete slide option did not work.
Instead, the data that had been on page 2 was restored.

ProblemType: Bug
Architecture: i386
Date: Sun Sep 21 09:55:05 2008
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2
PackageArchitecture: i386
ProcEnviron:
 
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
  LANG=en_US.UTF-8
  SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-19-generic i686

-- 
Bad link, in DRAW, delete page and delete slide = ~undo
https://bugs.launchpad.net/bugs/272790
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[Bug 272790] [NEW] Bad link, in DRAW, delete page and delete slide = ~undo

2008-09-21 Thread Gene Olson
Public bug reported:

Binary package hint: openoffice.org

I built a two page/ two slide organization chart. when I consolidated to 1 page 
and attempted to delete page two I found both the right click delete page 
option and the menu EDIT|Delete slide option did not work. 
Instead, the data that had been on page 2 was restored.

ProblemType: Bug
Architecture: i386
Date: Sun Sep 21 09:55:05 2008
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2
PackageArchitecture: i386
ProcEnviron:
 
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-19-generic i686

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

-- 
Bad link, in DRAW, delete page and delete slide = ~undo
https://bugs.launchpad.net/bugs/272790
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[Bug 272790] Re: Bad link, in DRAW, delete page and delete slide = ~undo

2008-09-21 Thread Gene Olson

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/17793498/Dependencies.txt

-- 
Bad link, in DRAW, delete page and delete slide = ~undo
https://bugs.launchpad.net/bugs/272790
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