Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
How do I do a dist-upgrade? dist-upgrade is not a valid command. On Tue, Jan 11, 2022 at 5:10 AM Kai-Chuan Hsieh <1955...@bugs.launchpad.net> wrote: > I did the following operation on XPS 9370, I can get eDP back to on > after resume. > > ubuntu@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm$ > cat card0-eDP-1/dpms > On > ubuntu@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm$ > sudo -s > root@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm# > rtcwake -m freeze -s 15 > rtcwake: assuming RTC uses UTC ... > rtcwake: wakeup from "freeze" using /dev/rtc0 at Tue Jan 11 03:55:00 2022 > root@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm# > cat card0-eDP-1/dpms > On > > Here is my software info: > BIOS: 1.17.0 > kernel: 5.11.0-46-generic > > Could you try dist-upgrade to latest kernel? Also I saw some > snd_hda_intel error, the audio might be broken. > > ** Attachment added: "eDP-resume.log" > > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+attachment/5553231/+files/eDP-resume.log > > ** Changed in: linux (Ubuntu) > Assignee: (unassigned) => Kai-Chuan Hsieh (kchsieh) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: >
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
Actually, I can't find any references to "mem_sleep_default=deep" in /etc/default/grub, although I do see that /boot/grub/grub.cfg contains some (see attached). On Mon, Jan 10, 2022 at 3:10 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > You still have one instance of "mem_sleep_default=deep" in your kernel > command line. Please remove it then run 'sudo update-grub' and reboot. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > ** Attachment added: "grub" https://bugs.launchpad.net/bugs/1955903/+attachment/5553037/+files/grub ** Attachment added: "grub.cfg" https://bugs.launchpad.net/bugs/1955903/+attachment/5553038/+files/grub.cfg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: System freeze
The system froze again. Attached is another run of journalctl. On Thu, Jan 6, 2022 at 4:45 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Thanks but I don't think Google Chrome crashes are related to this... > > Next please: > > 1. Wait until the problem happens again. > > 2. Wait another 10 seconds. > > 3. Reboot. > > 4. Run: > >journalctl -b-1 > prevboot.txt > > 5. Attach the resulting text file here. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > System freeze > > Status in Ubuntu: > Incomplete > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+bug/1955903/+subscriptions > > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1955903/+attachment/5552799/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
There were only two instances of mem_sleep_default=deep in grub. On Fri, Jan 7, 2022 at 7:45 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Please just: > > 1. Remove all three instances of mem_sleep_default=deep that you have in > your kernel command line. > > 2. sudo update-grub > > 3. Reboot. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
Done. On Fri, Jan 7, 2022 at 7:45 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Please just: > > 1. Remove all three instances of mem_sleep_default=deep that you have in > your kernel command line. > > 2. sudo update-grub > > 3. Reboot. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
On Fri, Jan 7, 2022 at 3:25 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Please try removing the mem_sleep_default=deep kernel parameters. > > ** Tags added: resume suspend-resume > And should I also add resume suspend-resume? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1955903] Re: System freeze
** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1955903/+attachment/5552234/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: System freeze
Here you go, Daniel. Thanks for looking into this. Regards, Robert Uomini On Thu, Jan 6, 2022 at 4:45 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Thanks but I don't think Google Chrome crashes are related to this... > > Next please: > > 1. Wait until the problem happens again. > > 2. Wait another 10 seconds. > > 3. Reboot. > > 4. Run: > >journalctl -b-1 > prevboot.txt > > 5. Attach the resulting text file here. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > System freeze > > Status in Ubuntu: > Incomplete > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Xorg freeze
Hi, Daniel, Step 1 failed (Google Chrome crash) so here is the result from Step 2: https://errors.ubuntu.com/user/6f4d596c64fb161cac2be27e347e34223b6f726b21fd97f3cea9c65675b6727f79577a97a9f99f94fce1a101b75fd9e56869f602afb8802dd72d737bfdeb6fb9 Regards, Robert Uomini On Wed, Jan 5, 2022 at 3:41 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > > ** Summary changed: > > - Xorg freeze > + System freeze > > ** Package changed: xorg (Ubuntu) => ubuntu > > ** Changed in: ubuntu >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > System freeze > > Status in Ubuntu: > Incomplete > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri
[Bug 1955903] [NEW] Xorg freeze
Public bug reported: Every so often, whether I close the lid of the laptop or not, the screen will go blank and neither pressing a key nor moving the mouse will show anything. The only thing I can do to recover is hold the power button down for 10 seconds to restart. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 Uname: Linux 5.4.0-91-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Dec 28 08:25:44 2021 DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Once a week GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 [1028:07e6] InstallationDate: Installed on 2018-03-12 (1387 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 MachineType: Dell Inc. XPS 13 9370 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) dmi.bios.date: 10/07/2021 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.17.0 dmi.board.name: 0F6P3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.105-3~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: ubuntu Importance: Undecided Status: New ** Tags: amd64 apport-bug focal freeze ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1882016] Re: Unable to uninstall Calibre
Thank you, Hans. Regards, Bob On Sun, Jun 7, 2020 at 12:35 PM Hans Joachim Desserud < 1882...@bugs.launchpad.net> wrote: > Then I don't know I'm afraid. I've marked this as also affecting gnome- > software for someone to take a look at it from that angle. > > ** Also affects: gnome-software (Ubuntu) >Importance: Undecided >Status: New > > ** Changed in: calibre (Ubuntu) >Status: Incomplete => New > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1882016 > > Title: > Unable to uninstall Calibre > > Status in calibre package in Ubuntu: > New > Status in gnome-software package in Ubuntu: > New > > Bug description: > When I try to remove Calibre, I get an error "No packages to remove". > Same thing with E-book editor, LRF Viewer and E-book viewer. Is this > malware? > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: calibre (not installed) > ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 > Uname: Linux 5.4.0-33-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.2 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Thu Jun 4 06:48:01 2020 > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > InstallationDate: Installed on 2018-03-12 (815 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > SourcePackage: calibre > UpgradeStatus: Upgraded to focal on 2020-05-08 (26 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882016 Title: Unable to uninstall Calibre To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1882016] Re: Unable to uninstall Calibre
On Sun, Jun 7, 2020 at 10:25 AM Hans Joachim Desserud < 1882...@bugs.launchpad.net> wrote: > >After searching for Calibre on Ubuntu Software and finding the page, I > pressed the "Install" button. > > Ok, have you tried to remove the package through Ubuntu Software? Yes. > Is it > still listed as installed there? > Yes. Same error. > > I am still curious about the output of `apt policy calibre*` and `snap > list | grep calibre`. If you have installed calibre as a snap, then apt > wouldn't know about it and thus wouldn't know how to uninstall it. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1882016 > > Title: > Unable to uninstall Calibre > > Status in calibre package in Ubuntu: > Incomplete > > Bug description: > When I try to remove Calibre, I get an error "No packages to remove". > Same thing with E-book editor, LRF Viewer and E-book viewer. Is this > malware? > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: calibre (not installed) > ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 > Uname: Linux 5.4.0-33-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.2 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Thu Jun 4 06:48:01 2020 > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > InstallationDate: Installed on 2018-03-12 (815 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > SourcePackage: calibre > UpgradeStatus: Upgraded to focal on 2020-05-08 (26 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions > ** Attachment added: "Screenshot from 2020-06-07 10-54-23.png" https://bugs.launchpad.net/bugs/1882016/+attachment/5381193/+files/Screenshot%20from%202020-06-07%2010-54-23.png ** Attachment added: "Screenshot from 2020-06-07 10-54-08.png" https://bugs.launchpad.net/bugs/1882016/+attachment/5381194/+files/Screenshot%20from%202020-06-07%2010-54-08.png ** Attachment added: "Screenshot from 2020-06-07 10-54-39.png" https://bugs.launchpad.net/bugs/1882016/+attachment/5381195/+files/Screenshot%20from%202020-06-07%2010-54-39.png ** Attachment added: "Screenshot from 2020-06-07 10-54-51.png" https://bugs.launchpad.net/bugs/1882016/+attachment/5381196/+files/Screenshot%20from%202020-06-07%2010-54-51.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882016 Title: Unable to uninstall Calibre To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1882016] Re: Unable to uninstall Calibre
On Thu, Jun 4, 2020 at 4:30 PM Hans Joachim Desserud < 1882...@bugs.launchpad.net> wrote: > >Package 'calibre' is not installed, so not removed > > That usually indicates the package isn't installed or already removed. > How did you install calibre? > After searching for Calibre on Ubuntu Software and finding the page, I pressed the "Install" button. > > Could you please attach the output of `apt policy calibre*` and `snap > list | grep calibre` to see what it lists for the deb-packages and/or > snap? > > ** Changed in: calibre (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1882016 > > Title: > Unable to uninstall Calibre > > Status in calibre package in Ubuntu: > Incomplete > > Bug description: > When I try to remove Calibre, I get an error "No packages to remove". > Same thing with E-book editor, LRF Viewer and E-book viewer. Is this > malware? > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: calibre (not installed) > ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 > Uname: Linux 5.4.0-33-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.2 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Thu Jun 4 06:48:01 2020 > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > InstallationDate: Installed on 2018-03-12 (815 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > SourcePackage: calibre > UpgradeStatus: Upgraded to focal on 2020-05-08 (26 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882016 Title: Unable to uninstall Calibre To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1882016] Re: Unable to uninstall Calibre
ruomini@ruomini-XPS-13-9370:~$ sudo apt purge calibre [sudo] password for ruomini: Reading package lists... Done Building dependency tree Reading state information... Done Package 'calibre' is not installed, so not removed 0 upgraded, 0 newly installed, 0 to remove and 10 not upgraded. ruomini@ruomini-XPS-13-9370:~$ On Thu, Jun 4, 2020 at 9:55 AM lotuspsychje <1882...@bugs.launchpad.net> wrote: > sudo apt purge calibre worked fine here > > can you attach the full output of your apt commands and output please? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1882016 > > Title: > Unable to uninstall Calibre > > Status in calibre package in Ubuntu: > New > > Bug description: > When I try to remove Calibre, I get an error "No packages to remove". > Same thing with E-book editor, LRF Viewer and E-book viewer. Is this > malware? > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: calibre (not installed) > ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 > Uname: Linux 5.4.0-33-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.2 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Thu Jun 4 06:48:01 2020 > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > InstallationDate: Installed on 2018-03-12 (815 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > SourcePackage: calibre > UpgradeStatus: Upgraded to focal on 2020-05-08 (26 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882016 Title: Unable to uninstall Calibre To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1882016] [NEW] Unable to uninstall Calibre
Public bug reported: When I try to remove Calibre, I get an error "No packages to remove". Same thing with E-book editor, LRF Viewer and E-book viewer. Is this malware? ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: calibre (not installed) ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Jun 4 06:48:01 2020 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2018-03-12 (815 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: calibre UpgradeStatus: Upgraded to focal on 2020-05-08 (26 days ago) ** Affects: calibre (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882016 Title: Unable to uninstall Calibre To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/calibre/+bug/1882016/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862324] [NEW] Since upgrading to Ubuntu 19.10, WiFi card is not found after disconnecting from a VPN
Public bug reported: After installing Ubuntu 19.10, I connected to a VPN and later disconnected from it. After disconnecting, the laptop (Dell XPS 13 (9370)) couldn't reconnect to the router. Checking Settings showed that Ubuntu couldn't find the WiFi card. I had to reboot the laptop to recover. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-release-upgrader-core 1:19.10.15.4 ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13 Uname: Linux 5.3.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Fri Feb 7 10:30:41 2020 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2018-03-12 (697 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: Upgraded to eoan on 2020-02-06 (0 days ago) VarLogDistupgradeTermlog: modified.conffile..etc.update-manager.release-upgrades: [modified] mtime.conffile..etc.update-manager.release-upgrades: 2019-10-28T06:36:18.243092 ** Affects: ubuntu Importance: Undecided Status: New ** Tags: amd64 apport-bug dist-upgrade eoan -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862324 Title: Since upgrading to Ubuntu 19.10, WiFi card is not found after disconnecting from a VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1862324/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
