[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
1) Yes, this works. 2) Works like a charm now. Thank you and I hope I helped a bit in avoiding this happening in the future. Cheers! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
ok ran both of the commands: $ pactl info > pactl_info.txt + $ pactl list sinks > pactl_list_sinks.txt now I didn't get what should be "$choosing_intel_sink" following with those attachments -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
** Attachment added: "pactl_info.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+attachment/5283656/+files/pactl_info.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
** Attachment added: "pactl_list_sinks.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+attachment/5283657/+files/pactl_list_sinks.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Oh, I did not answer all your questions: > Does it mean you could see the speaker from UI, but when playing sound to speaker? Yes, I see it in gui normally as Speakers (Built-in Audio). > Speaker works under this kernel -55? Yes, everything works as expected on -55. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
I found, that the only sound I can "lure" from those laptop speakers in -58 is when I press Fn + F2 / F3, which is meant for decreasing / increasing volume level. alsa-info.txt attached while running -55 ** Attachment added: "alsa-info.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+attachment/5283655/+files/alsa-info.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Speakers in the laptop don't work. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283525/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283523/+files/PulseList.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283524/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283526/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283521/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283522/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283520/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283519/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283516/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283518/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283517/+files/Lsusb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283515/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283513/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283514/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
apport information ** Tags added: apport-collected tina ** Description changed: First excuse me, this is my very first bug report, if anything is missing, notify me on email. -- I find it rather hard to believe, but since I installed kernel: > 4.15.0-**58** several days ago, my sound on Linux Mint 19.2 Cinnamon stopped working, and no matter what I tried like: sudo apt reinstall alsa-base pulseaudio sudo alsa force-reload + reboot(-s) + alsamixer nothing brought me sound back, so I just installed an older kernel, namely the littlest bit older one: > 4.15.0-**55** now everything works like a charm. --- How can I debug this and figure out if the problem is a bug in the kernel itself or in some other audio-related package? I don't know what exact information you could require for this. --- I have just reproduced the problem by upgrading back to 4.15.0-**58** from 4.15.0-**55**. Sound not working again. Plus, by switching to an older kernel proves sound is functional. --- Hardware: laptop Dell HG6D142: [direct link to product page][1] -- $ lsb_release -rd Description: Linux Mint 19.2 Tina Release: 19.2 --- expectation: sound working --- happened: sound does not work at all, neither with Intel GPU, nor Nvidia GPU online, tried all I could mentioned above I attach a simple diff between 55 and 58 loaded. --- Thank you! - [1]: https://www.dell.com/support/home/us/en/04/product- - support/servicetag/0-dVRqMHhSVXVMa3ZPOVFNUUEzSk1mQT090/overview + [1]: https://www.dell.com/support/home/us/en/04/product-support/servicetag/0-dVRqMHhSVXVMa3ZPOVFNUUEzSk1mQT090/overview + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.7 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: vlastimil 2458 F pulseaudio + /dev/snd/controlC1: vlastimil 2458 F pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19.2 + InstallationDate: Installed on 2018-06-16 (430 days ago) + InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180531 + MachineType: Dell Inc. Inspiron 7577 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-58-generic root=UUID=f1fc7345-be7a-4c6b-9559-fc6e2d445bfa ro ipv6.disable=1 quiet splash fsck.mode=force fsck.repair=yes vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-58-generic N/A + linux-backports-modules-4.15.0-58-generic N/A + linux-firmware 1.173.9 + Tags: tina + Uname: Linux 4.15.0-58-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/19/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.8.0 + dmi.board.name: 0J8HMF + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd04/19/2019:svnDellInc.:pnInspiron7577:pvr:rvnDellInc.:rn0J8HMF:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 7577 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283512/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
ok, apport-collect 1840796 as root or normal user? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] [NEW] sound not working in 4.15.0-58, but does in 4.15.0-55
Public bug reported: First excuse me, this is my very first bug report, if anything is missing, notify me on email. -- I find it rather hard to believe, but since I installed kernel: > 4.15.0-**58** several days ago, my sound on Linux Mint 19.2 Cinnamon stopped working, and no matter what I tried like: sudo apt reinstall alsa-base pulseaudio sudo alsa force-reload + reboot(-s) + alsamixer nothing brought me sound back, so I just installed an older kernel, namely the littlest bit older one: > 4.15.0-**55** now everything works like a charm. --- How can I debug this and figure out if the problem is a bug in the kernel itself or in some other audio-related package? I don't know what exact information you could require for this. --- I have just reproduced the problem by upgrading back to 4.15.0-**58** from 4.15.0-**55**. Sound not working again. Plus, by switching to an older kernel proves sound is functional. --- Hardware: laptop Dell HG6D142: [direct link to product page][1] -- $ lsb_release -rd Description:Linux Mint 19.2 Tina Release:19.2 --- expectation: sound working --- happened: sound does not work at all, neither with Intel GPU, nor Nvidia GPU online, tried all I could mentioned above I attach a simple diff between 55 and 58 loaded. --- Thank you! [1]: https://www.dell.com/support/home/us/en/04/product- support/servicetag/0-dVRqMHhSVXVMa3ZPOVFNUUEzSk1mQT090/overview ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: kernel-bug ** Attachment added: "lspci--diff--55vs58.log" https://bugs.launchpad.net/bugs/1840796/+attachment/5283492/+files/lspci--diff--55vs58.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs