[Bug 1931612] Re: Print dialog box shows same printer twice

2021-06-18 Thread brian_p
Hello again, Timur,

Thanks for pushing this upstream. In your first post you
said:

> Applications that have their own print dialog box do not
> have this problem. For example, Firefox shows only my
> printer once. Same thing with Libre Office.

LibreOffice gets all its print dialog entries via cups. It
does not use the GTK print dialog. That is why the issue
does not show up there. In which of your applications does
the issue appear?

Also, what is your Firefox version?

Cheers,

Brian.

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[Bug 1931612] Re: Print dialog box shows same printer twice

2021-06-11 Thread brian_p
> "systemctl stop cups" removes the wrong entry -- the
> one that actually works. So now I can't print any more.

That's because that entry is controlled by cups. The
other one isn't. As I said, cups is not involved in
producing the duplicate entry. File a bug against GTK.

  systemctl start cups-browsed

to get your working entry back.

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[Bug 1931612] Re: Print dialog box shows same printer twice

2021-06-11 Thread brian_p
Correction; the second entry disappears.

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[Bug 1931612] Re: Print dialog box shows same printer twice

2021-06-11 Thread brian_p
The print dialog box is generated GTK. The Printers system setup
dialog is probably generated by Qt.

Stop cups:

  systemctl stop cups

Which entry remains in the GTK print dialog box?

I would guess - the first one. Therefore cups is not involved
in its display.

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[Bug 1931612] Re: Print dialog box shows same printer twice

2021-06-11 Thread brian_p
This very probably not a bug in cups or any other printing package,
but a GTK bug. See

https://forums.linuxmint.com/viewtopic.php?f=51&t=348963

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[Bug 1811504] Re: scan with Laserjet MFP-M28 fails

2019-08-20 Thread brian_p
I would not have revisited this bug report if it had not been for

https://bugs.launchpad.net/hplip/+bug/1840842

Now I find it is fixed. However, I feel like complaining about the way
the issue has been treated.

1. Bug reported on 2019-01-12; fix announced on 2019-07-17. A 6 month
wait.

2. In 3.19.6, models.dat still has "plugin=0". Why then is a plugin
required? Nobody has ever explained.

3. "scan-type=9" is still undocumented.

4. The Release Notes for 3.19.6 have absolutely no mention of this bug
(or any other bug) being fixed. Talk about keeping everyone in the dark.
I regard this lack of changelog detail as a serious defect.

5. Correct information about the cause or origin of the issue is
completely lacking. If upstream do not know, at least say so; we are not
mushrooms. :)

6. HPLIP is important, quality software. It deserves better.

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[Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-07-04 Thread brian_p
Giving the cupsfilter command was a hint to try it and report back. The
suggestion to use the everywhere model was a also hint to get you
printing without too much effort.

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[Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-29 Thread brian_p
The 8715 has been supported since HPLIP 3.16.5. I cannot understand why
you cannot use a version which is packaged by your distro. Not unless
your objective is to help test 3.19.5/3.19.6.

>From your error_log:

 > PID 11639 (/usr/lib/cups/filter/hpcups) stopped with status 127 (File
too large)

I've never seen this before and do not understand it.

 > [Job 81] Unable to open raster stream - : Broken pipe
 > [Job 81] GPL Ghostscript 9.26: Unrecoverable error, exit code 1

Perturbing. On Debian unstable (HPLIP 3.18.12) I can set up a print
queue for your printer and (as root) do

cupsfilter -p /etc/cups/ppd/8715.ppd -m printer/foo -e
/etc/nsswitch.conf > out.dat 2>log

The log shows no errors.

If your objective is to get printing working, I would set up one of
these queues:

 lpadmin -p 8715 -v ipp://HPFC3FDBEFEEC1.local:631/ipp/print -E -m
everywhere

 lpadmin -p 8715 -v ipp://HPFC3FDBEFEEC1.local:631/ipp/print -E -m
driverless:ipp://HPFC3FDBEFEEC1.local:631/ipp/print

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[Bug 1834400] Re: pc reports that HP OfficeJet Pro 8715 printed file, but nothing has printed

2019-06-28 Thread brian_p
> io/hpmud/jd.c 373: unable to connect to print port 9100: Connection
> refused   hp:/net/HP_OfficeJet_Pro_8710?ip=192.168.0.17

Not very encouraging. Does any of

https://bugs.launchpad.net/hplip/+bug/934669

or its associated bugs fit your situation?

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[Bug 1818167] Re: Canon Pixma TS6220 will not print with drvr Canon TS6000 series - CUPS+Gutenprint v5.2.13-2

2019-03-05 Thread brian_p
No Gutenprint driver exists.

See

https://lists.cups.org/pipermail/cups/2019-March/074499.html

This report should be closed.

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  CUPS+Gutenprint v5.2.13-2

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[Bug 1812381] Re: Color LaserJet Pro MFP M280nw cannot print colors

2019-01-22 Thread brian_p
> So does that mean that the bug is not in HPLIP at all
> and the bug is in the packaging of HPLIP? And that the
> packaging bug has been fixed in package version
> hplip/3.18.10+dfsg0-3 ?

It means this.

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
Forget the last post, please. It's in the error_log.

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
Apologies for the typos.

The error_log has

  [Job 477] PID 5588 (/usr/lib/cups/backend/cnijnet) exited with no
errors.

But you get no output. What is your CUPS version?

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
It seems that the only way to contact the printer is with the cnijjet
backend. One last last thing if you would: execute

/usr/lib/cups/backend/cnijet

and give us the output.

Thanks for your co-operation.

Brian.

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
Thanks.

Ok, there is no port 9100, so socket:// will not work. One lives and
learns!

Looking at the error_log again all the filters complete successfully:

D [14/Dec/2018:13:16:23 -0600] [Job 478] 4 filters for job:
D [14/Dec/2018:13:16:23 -0600] [Job 478] bannertopdf 
(application/vnd.cups-pdf-banner to application/pdf, cost 32)
D [14/Dec/2018:13:16:23 -0600] [Job 478] pdftopdf (application/pdf to 
application/vnd.cups-pdf, cost 66)
D [14/Dec/2018:13:16:23 -0600] [Job 478] gstoraster (application/vnd.cups-pdf 
to application/vnd.cups-raster, cost 99)
D [14/Dec/2018:13:16:23 -0600] [Job 478] rastertogutenprint.5.2 
(application/vnd.cups-raster to printer/MX860, cost 100)

Search for "exited" and "normally".

All that cnijnet:/ does is transport what rastertogutenprint.5.2
produces to the printer. Perhaps the printer is unhappy with the input
from gutenprint? I cannot test this.

I can only suggest you use the Canon drivers.

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
> I ran commands:
> sudo lpadmin -p mx860 -v socket://192.168.1.87:9100 -E -P 
> /etc/cups/ppd/MX860.ppd
> and lp -d mx860 /etc/nsswitch.conf

Looks good. But nothing printed, eh.

What do we have for

  nmap 192.168.1.87 ?

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
> -rw-r- 1 root lp 131822 Dec 14 13:17 MX860.ppd

There is nothing wrong here. A PPD is not readable by a user process,
only by one with root privileges. Whatever you ran did not have root
privileges.

You are using the gutenprint PPD for MX860; no problem there.

Now do

 lpadmin -p mx860 -v socket:// -E -P
/etc/cups/ppd/MX860.ppd

and print with

 lp -d mx860 /etc/nsswitch.conf

I am guessing that the Canon printer accepts jobs on port 9100 - most
printers do.

You could also set up lpadmin with -v cnijnet:/00-1E-8F-74-5A-78 and see
how you go on.

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
I'm a little perplexed, Kim, because CUPS appears not to detect your
printer. Anyway, we'll leave that on one side and look at the error_log
and at the line

  "DEVICE_URI=cnijnet:/00:1E:8F:74:5A:78"

I am not familiar with Canon printers, but this looks like a
misconfiguration. From what I see elsewhere, it should be

  "DEVICE_URI=cnijnet:/00-1E-8F-74-5A-78"

I would expect this (ofter called JetDirect) to work too:

  "DEVICE_URI=socket://"

There should be a PPD for the print queue in /etc/cups/pppd. What does
its *cupsFilter line show?

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[Bug 1808581] Re: cannot print to Canon MX860 after upgrade to Ubuntu 18.04

2018-12-15 Thread brian_p
Please supply the output of 'lpinfo -v'

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[Bug 1806352] Re: HP LaserJet 1005 only prints first page

2018-12-10 Thread brian_p
> When I click 'Next', just get 'Failed to install Plug-in'.

This could be

https://bugs.launchpad.net/hplip/+bug/1807051

> HP Device plug-in version mismatch or some files are corrupted.

Download *.run and *.asc from

 https://developers.hp.com/hp-linux-imaging-and-printing/plugins

and install the plugin with 'hp-plugin -p .'

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[Bug 1806352] Re: HP LaserJet 1005 only prints first page

2018-12-09 Thread brian_p
Your problem solving has now changed from an inability of CUPS to detect
"usb://HP..." /" to "some problem with systray" after installing the
latest hplip-3.18.12.run.

Which one to pursue is your choice. I wish you luck.

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[Bug 1806352] Re: HP LaserJet 1005 only prints first page

2018-12-03 Thread brian_p
Hello Zoran,

In ny last post I asked you look at the output of 'sudo
/usr/lib/cups/backend/usb' and tell us what "Device URI" says. On
reflection, it would be better to post the whole output. So, please
would you do that instead?

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[Bug 1806352] Re: HP LaserJet 1005 only prints first page

2018-12-03 Thread brian_p
>From the information you gave:

> direct hp:/usb/hp_LaserJet_1005_series?serial=0

This is fine, although the printer the printer does not provide a serial
number. However, I expected to see an 'lpinfo -v' entry beginning
"usb://HP/". This is what CUPS should give for the URI of the
printer. The other one is an HPLIP URI.

Would you please do

sudo /usr/lib/cups/backend/usb

Part of the output should have "Device URI: usb://..." Post what the
whole of "Device URI" says.

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[Bug 1806352] Re: HP LaserJet 1005 only prints first page

2018-12-03 Thread brian_p
Hello Zoran,

Do you have the proprietary plugin installed with hp-plug? The printer
needs it.

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[Bug 1806352] Re: HP LaserJet 1005 only prints first page

2018-12-03 Thread brian_p
Hello Zoran,

You forgot to post the two items of information I asked for. Would you
also confirm you have installed the proprietary plugin.

>From your error log:

> prnt/backend/hp.c 831: INFO: open device failed stat=21:
hp:/usb/hp_LaserJet_1005_series?serial=0; will retry in 30 seconds...

> PID 9030 (/usr/lib/cups/filter/hpcups) crashed on signal 11.

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[Bug 1806352] Re: HP LaserJet 1005 only prints first page

2018-12-03 Thread brian_p
To confirm: The LaserJet 1005 is on the network?

What is the make and model of the other printer?

Please post the outputs of 'lpinvo -v' and 'lpstat -t'.

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[Bug 1806226] Re: Dell C2665dnf gets broken installation

2018-12-02 Thread brian_p
> Printing a test page gives 016-720 PDL error.

The search engine I used had the first two pages devoted to this error.
You would, of course, searched for a solution in the same way. From the
number of issues, one could be forgiven for thinking this is a printer
problem and not a Ubuntu one.

> ipp://Dell-C2665dnf-D38EA3.local:631/ipp/print

This appears to be the URI for the printer. Check with the driverless
and ippfind utilities.

Now set up this print queue

lpadmin -p 2660 -v ipp://Dell-C2665dnf-D38EA3.local:631/ipp/print -E -m
everywhere

and print to 2660. The outcome?

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[Bug 1800328] Re: HP Office Jet Cups reports Filter Failed. Works OK with 16.04

2018-10-28 Thread brian_p
The link is not similar to the previous one. It looks like the upgrade
did not adjust it correctly. A ghostscript bug?

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[Bug 1800328] Re: HP Office Jet Cups reports Filter Failed. Works OK with 16.04

2018-10-28 Thread brian_p
There is nothing to be done by you, but I have seen this issue appear at
least five times so it wouldn't be unreasonable to see the upgrade
process as flawed. What do you get now for

  ls -l /usr/share/ghostscript/ ?

Thanks for the feedback.

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Title:
  HP Office Jet Cups reports Filter Failed.  Works OK with 16.04

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[Bug 1800328] Re: HP Office Jet Cups reports Filter Failed. Works OK with 16.04

2018-10-28 Thread brian_p
>From your error log:

 > D [27/Oct/2018:14:09:05 -0700] [Job 466] ./base/gsicc_manage.c:1244: 
 > gsicc_open_search(): Could not find default_gray.icc 
 > D [27/Oct/2018:14:09:05 -0700] [Job 466] | ./base/gsicc_manage.c:2025: 
 > gsicc_set_device_profile(): cannot find device profile
 > D [27/Oct/2018:14:09:05 -0700] [Job 466] Unrecoverable error: rangecheck in 
 > .putdeviceprops

See
  https://bugs.launchpad.net/hplip/+bug/1799104

How do you go on?

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  HP Office Jet Cups reports Filter Failed.  Works OK with 16.04

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[Bug 1752727] Re: hp-plugin fails to download plugin

2018-03-01 Thread brian_p
*** This bug is a duplicate of bug 1752512 ***
https://bugs.launchpad.net/bugs/1752512

You did read other recent bug reports, didn't you? How does yours differ
from #1752512, #1749690  and #1749573 or add new information?

Cheers,

Brian.

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Title:
  hp-plugin fails to download plugin

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[Bug 1744587] Re: hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720

2018-01-29 Thread brian_p
> Anyone have any ideas on how I can install 

Plug the printer in. Do

  lsusb

Note the Bus (x) and the Device (y). Find the CUPS URI with

  hp-makeuri x:y'

Run

  /usr/sbin/lpinfo -m | less

Search for your 8720 and and get the PPD (it begins drv://).

Finally:

  lpadmin -p 8720 -v URI -E -m PPD

Can you print now?

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Title:
  hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720

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[Bug 1738432] Re: Regression, poor user experience, print dialogs garbled by unidentifiable driverless printers

2017-12-17 Thread brian_p
You were very clear in your first message that cups-browsed had been
stopped. I can think of a reason for your observations (and why
disabling avahi-daemon is a way of not seeing network discoverd
printers) but it depends on what applications you are using. This is why
I was interested in the answers to the questions, particularly

 > In which print dialogs do the driverless extra printers
 > appear? Of which applications?

I am going to assume (not my usual practice!) that the issue is seen
with Firefox and Evince. Next time you observe these printers appearing.
stop cups on the client. Are they still in the print dialog?

(Stopping cups stops cups-browsed. Starting cups-browsed also starts
cups).

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Title:
  Regression, poor user experience, print dialogs garbled by
  unidentifiable driverless printers

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[Bug 1738432] Re: Regression, poor user experience, print dialogs garbled by unidentifiable driverless printers

2017-12-16 Thread brian_p
> Don't know what I did, but finally I have succeeded disabling the display of 
> the driverless
> network printers.

Till asked for six pieces of information. Answers would be appreciated.

> Can it be the case that you need /both/ the process stopped /and/ the 
> BrowseRemoteProtocols in
> its conf file set to none /at the same time/ plus a restart of the desktop 
> environment?

No.

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Title:
  Regression, poor user experience, print dialogs garbled by
  unidentifiable driverless printers

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[Bug 1589897] [NEW] hpps is unable to function without access to the output device

2016-06-07 Thread brian_p
Public bug reported:

When diagnosing a printing problem by manually running individual print
filters, hpps fails if DEVICE_URI is not set in the environment.

The view of upstrem CUPS is:

  > Filters MUST be able to function without access to the output
device.

Original report:

  https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=825219

Before

  https://bugs.launchpad.net/hplip/+bug/1395676

was attended to the hpcups filter behaved in the same way. Now it no
longer does.

** Affects: hplip (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  hpps is unable to function without access to the output device

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[Bug 973564] Re: imagetopdf crashes with cupsfilters

2012-04-04 Thread brian_p
Considering I had spent an hour or two on this earlier today it was very remiss 
of me not to have
tested with a PPD file defined in both command lines. Had I done so maybe I 
would not have
reported a bug. I find it convenient to use cupsfilter to batch process text 
and image files so let
the failure of imagetopdf cloud my judgement.

Thank you.

Brian.

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Title:
  imagetopdf crashes with cupsfilters

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[Bug 973564] Re: imagetopdf crashes with cupsfilters

2012-04-04 Thread brian_p
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Title:
  imagetopdf crashes with cupsfilters

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[Bug 973564] [NEW] imagetopdf crashes with cupsfilters

2012-04-04 Thread brian_p
Public bug reported:

brian@ubuntu1204:~$ /usr/sbin/cupsfilter /usr/share/zenity/zenity-calendar.png 
> x
DEBUG: argv[0]="cupsfilter"
DEBUG: argv[1]="1"
DEBUG: argv[2]="brian"
DEBUG: argv[3]="zenity-calendar.png"
DEBUG: argv[4]="1"
DEBUG: argv[5]=""
DEBUG: argv[6]="/usr/share/zenity/zenity-calendar.png"
DEBUG: envp[0]=""
DEBUG: envp[1]="CONTENT_TYPE=image/png"
DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
DEBUG: envp[6]="LANG=en_GB.UTF8"
DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
DEBUG: envp[8]="PPD=/usr/share/cups/model/laserjet.ppd"
DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
DEBUG: envp[11]="PRINTER=cupsfilter"
DEBUG: envp[12]="RIP_MAX_CACHE=128m"
DEBUG: envp[13]="USER=brian"
INFO: imagetopdf (PID 16949) started.
DEBUG: PNG image: 48x48x8, color_type=6 (RGB+ALPHA)
ERROR: imagetopdf (PID 16949) crashed on signal 11

Also:
 
brian@ubuntu1204:~$ /usr/lib/cups/filter/imagetopdf 1 1 1 1 '' 
/usr/share/zenity/zenity-calendar.png
DEBUG: PNG image: 48x48x8, color_type=6 (RGB+ALPHA)
Segmentation fault (core dumped)


This happens with the half-dozen image files I have tried. It did not happen 
with the cups-filters package prior
to this one. 

Regards,

Brian.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups-filters 1.0.11-1
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic-pae 3.2.6
Uname: Linux 3.2.0-17-generic-pae i686
ApportVersion: 2.0-0ubuntu4
Architecture: i386
Date: Wed Apr  4 17:37:18 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120301)
Lpstat: device for qq: socket://192.168.7.200:9100
MachineType: Dell Inc. Dell DXP061
Papersize: a4
PpdFiles: qq: Xerox Phaser 3140, 2.0.0
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-17-generic-pae root=/dev/sda8
SourcePackage: cups-filters
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/24/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.5.0
dmi.board.name: 0CT017
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr2.5.0:bd05/24/2007:svnDellInc.:pnDellDXP061:pvr:rvnDellInc.:rn0CT017:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Dell DXP061
dmi.sys.vendor: Dell Inc.

** Affects: cups-filters (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 precise

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  imagetopdf crashes with cupsfilters

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[Bug 526482] Re: Firefox don't save print settings

2011-06-28 Thread brian_p
With CUPS and *some* drivers Firefox honours all the print queue
parameters *except* resolution. It initially offers 300dpi irregardless
of the queue settings and without lpoptions being invoked on the client
machine. I am not concerned with the setting sticking if changed by a
user as I believe the only sticky setting should be the one which
Firefox has got from

   lpoptions  -l

It knows what it is but for some reason it insists that the queue
resolution must be 300dpi in spite of being informed it is something
else like 600dpi. It is not even consistent in its view because it only
does this with some drivers.

Why? The ppd produced by the CUPS+Gutenprint v6.2.6 has the line

  *Resolution 300dpi/300x300 DPI: "<>setpagedevice"

Change 300dpi to 301dpi or 300dp or 300x300dpi. Now the Firefox print
dialogue displays the correct queue resolution.

Firefox has no problem with the Foomatic/pixmono (en) driver. If a queue
is 150dpi in resolution Firefox displays that. No defaulting to 300dpi
in this case. Its ppd has

  *PrinterResolution 300x300dpi/300 DPI: "%% FoomaticRIPOptionSetting:
PrinterResolution=300x300dpi"

Note the difference in the format.

My theory is Firefox looks for 300dpi and defaults to that value if it
is found. If not found it displays the queue value it already knows. It
should stop doing this.

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Title:
  Firefox don't save print settings

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