[Bug 1584367] Re: Samsung printer automatically diabled; cannot print
Hello Till, here the output of lpstat -p: printer ML-191x-252x-Series disabled since Sa 25 Jun 2016 19:58:33 CEST - Unplugged or turned off" Please find the error_log attached. Regards, Chris ** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+attachment/4696557/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584367] Re: Samsung printer automatically diabled; cannot print
Well, thats's exactly my problem: The printer queue toggles its state to "Stopped" / "Disabled" within about 10 seconds of me having manually re- enabled it. I did print a job here -- or at least I *tried* printing a PDF. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584367] Re: Samsung printer automatically diabled; cannot print
Good morning, here you are! ** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+attachment/4690436/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584367] Re: Samsung printer automatically diabled; cannot print
Hiya Till, thanks for your help so far. In the process of checking my PC according to the link you provided I figured out why my machine behaved in such an erratic way. My Sophos AV scanner blocked printer detection; after I deactivated Sophos the printer installed perfectly fine. You need the Samsung ULD to install the printer under Ubuntu. Printing is still not possible -- I verified the symptoms on a different PC. Here is the output you requested. Cheers, Chris ** Attachment added: "usb_printer.log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+attachment/4690243/+files/usb_printer.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584367] Re: Samsung printer automatically diabled; cannot print
Good morning Till, my bad! I totally forgot to mention that although the lsusb command sees my USB printer as "Bus 002 Device 010: ID 04e8:3297 Samsung Electronics Co., Ltd ML-191x/ML-252x Laser Printer" the printer config tool won't detect it. Out of about thirty shots my printer got recognized / installed two times by plug-and-play but the result was the same as avbove: No printing, the printer got deactivated within seconds. I got so frustrated after spending a few hours of fiddling around and googling I tried a shot in the dark by using the lpd option -- and went on to print my airline tickets on a Windows machine ;) About using Samsung software: Some time in the process I downloaded the Samsung Unified Linux Driver (ULD) and installed it following their docs hoping that might fix it but it didn't... So: No USB Samsung printer detection and if the printer gets detected no printing -- this is valid for both scenarios (with or without the Samsung ULD). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584367] Re: Samsung printer automatically diabled; cannot print
Hiya Till, here's the logged info you requested; hope you find it useful. Cheers, Chris ** Attachment added: "error.log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+attachment/4689886/+files/error.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584367 Title: Samsung printer automatically diabled; cannot print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1584367/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
