[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-20 Thread jtournier
This kernel does not solve the issue. Note that this kernel can't be
installed on Ubuntu precise. I had to install Ubuntu 16.04 first.

** Tags added: kernel-bug-exists-upstream

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Title:
  CRU Dataport with 4T SATA disk get disconnected on USB3 port

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[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
New report with the CRU mounted.

** Attachment added: "apport.linux-image-3.13.0-36-generic.pEqScy.apport"
   
https://bugs.launchpad.net/ubuntu/+source/linux-lts-trusty/+bug/1600151/+attachment/4697350/+files/apport.linux-image-3.13.0-36-generic.pEqScy.apport

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Title:
  CRU Dataport with 4T SATA disk get disconnected on USB3 port

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[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
I installed the latest kernel (4.6.3) but this does not solve the
problem.

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Title:
  CRU Dataport with 4T SATA disk get disconnected on USB3 port

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[Bug 1600151] Re: CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
CRU product is a RTX115DC-3Q

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Title:
  CRU Dataport with 4T SATA disk get disconnected on USB3 port

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[Bug 1600151] [NEW] CRU Dataport with 4T SATA disk get disconnected on USB3 port

2016-07-08 Thread jtournier
Public bug reported:

When connected a CRU dataport (with a 4T HD SATA disc) connected to a USB3 
port, the volume is correctly mounted.
I then copy the HD content to my workstation.
But after several seconds (between 10s to 2mn), the device is disconnected and 
can't be seen anymore by the system until i power off the CRU and power on it 
back.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63~precise1
ProcVersionSignature: Ubuntu 3.13.0-36.63~precise1-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k3.13.0-36-generic.
ApportVersion: 2.0.1-0ubuntu17.7
Architecture: amd64
ArecordDevices:
  List of CAPTURE Hardware Devices 
 card 1: PCH [HDA Intel PCH], device 0: ALC668 Analog [ALC668 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7d34000 irq 50'
   Mixer name   : 'Intel Haswell HDMI'
   Components   : 'HDA:80862807,80860101,0010'
   Controls  : 14
   Simple ctrls  : 2
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7d3 irq 49'
   Mixer name   : 'Realtek ALC668'
   Components   : 'HDA:10ec0668,10280625,0013'
   Controls  : 25
   Simple ctrls  : 11
CurrentDmesg:
 [   17.211767] NFSD: starting 90-second grace period (net 81cd9040)
 [   20.657622] init: plymouth-stop pre-start process (1528) terminated with 
status 1
Date: Fri Jul  8 10:46:50 2016
HibernationDevice: RESUME=UUID=649b1c40-885b-43f9-8ad3-c91a7154255b
InstallationMedia: Ubuntu-Server 12.04.5 LTS "Precise Pangolin" - Release amd64 
(20140806.1)
IwConfig:
 eth0  no wireless extensions.
 
 lono wireless extensions.
MachineType: Dell Inc. OptiPlex 9030 AIO
MarkForUpload: True
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic 
root=UUID=0cb8b199-2ce9-4040-8948-2d91334c83f1 ro site=frtst14 
network=10.114.195.0/24 type=orc env=ymagis quiet
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic  N/A
 linux-firmware 1.79.18
RfKill:
 
SourcePackage: linux-lts-trusty
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/22/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0VNGWR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA11:bd03/22/2016:svnDellInc.:pnOptiPlex9030AIO:pvr00:rvnDellInc.:rn0VNGWR:rvrA00:cvnDellInc.:ct13:cvr:
dmi.product.name: OptiPlex 9030 AIO
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

** Affects: linux-lts-trusty (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug precise qa-kernel-lts-testing

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Title:
  CRU Dataport with 4T SATA disk get disconnected on USB3 port

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