[Bug 1280385] Re: Video call is not working properly with Jabber clients on Xubuntu 13.10

2014-02-16 Thread kimory
Here is the report for Gajjim (see previous comment).

** Attachment added: apport.gajim.0e9uf5.apport
   
https://bugs.launchpad.net/ubuntu/+source/jitsi/+bug/1280385/+attachment/3982482/+files/apport.gajim.0e9uf5.apport

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Title:
  Video call is not working properly with Jabber clients on Xubuntu
  13.10

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[Bug 1280385] Re: Video call is not working properly with Jabber clients on Xubuntu 13.10

2014-02-16 Thread kimory
Here is the report for Pidgin (see previous comment).

** Attachment added: apport.pidgin.pkqju2.apport
   
https://bugs.launchpad.net/ubuntu/+source/jitsi/+bug/1280385/+attachment/3982483/+files/apport.pidgin.pkqju2.apport

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Title:
  Video call is not working properly with Jabber clients on Xubuntu
  13.10

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[Bug 1280385] Re: Video call is not working properly with Jabber clients on Xubuntu 13.10

2014-02-16 Thread kimory
I was advised to give more details by using the apport-cli command.

I've attached the result for Empathy, those for Gajim and Pidgin will
follow.

I can't get the report concerning Jitsi as this is not an official
Ubuntu package.

** Attachment added: apport.empathy.q8z7dr.apport
   
https://bugs.launchpad.net/ubuntu/+source/jitsi/+bug/1280385/+attachment/3982481/+files/apport.empathy.q8z7dr.apport

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Title:
  Video call is not working properly with Jabber clients on Xubuntu
  13.10

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[Bug 1280385] [NEW] Video call is not working properly with Jabber clients on Xubuntu 13.10

2014-02-14 Thread kimory
Public bug reported:

Video call is not working properly with Jabber clients on Xubuntu 13.10
(32bit), i.e. :

* with Jitsi (2.4  2.5).
The person I am speaking to can see me and hear me, and see himself thanks to 
the option show the local video.
BUT I can't see him and can't see myself either (I can hear him). Instead of 
his video, I just see a black square. And instead of my local video, there is 
my avatar.
When I go to the options to select and try my webcam, it turns on, but the 
preview window shows nothing (just a black square).
(The person I was talking to was using Jitsi 2.5 on Xubuntu 13.10 - 64bit).

* with Gajim (0.15)
When I try to start a video call, I get this error message : error, reason : 
incompatible-parameters (Error: Offer contained no media formats or no valid 
media descriptions.)

* with Pidgin (2.10), Empathy (3.8)...
When I try to start a video call, I get a message saying that there is a 
problem with my webcam.

My webcam works fine (with Jitsi, the person could see me! What's more,
I've tested it with the cheese webcam application, and it works well).
I've tried with 2 different webcams and got the same result.

This problem seems to occur only on Xubuntu 13.10 with a 32-bit
architecture.

I've tested with Xubuntu 13.10 / 64 bit, and with Xubuntu 13.04 / 32
bit, and it works fine.

The kernel version on my computer is 3.11.0.

** Affects: jitsi (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Video call is not working properly with Jabber clients on Xubuntu
  13.10

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