[Bug 1877793] [NEW] [Inspiron 13-5378, Realtek ALC3253, Speaker, Internal] No sound at all

2020-05-09 Thread perdy 
Public bug reported:

Is a duplicate of bug 1877766

On installation 16.04 LTS there is sound. Also sound in windows. But as
soon as Ubuntu updates, no sound.

Tried 18 LTS no sound

Tried 20 LTS - sound comes back

But I want to stick with 16.04

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-99.100~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-99-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.23
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  user   1556 F pulseaudio
CurrentDesktop: Unity
Date: Sat May  9 22:26:24 2020
InstallationDate: Installed on 2020-05-09 (0 days ago)
InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  user   1556 F pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 13-5378, Realtek ALC3253, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/10/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.28.0
dmi.board.name: 05C3PP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.28.0:bd05/10/2019:svnDellInc.:pnInspiron13-5378:pvr:rvnDellInc.:rn05C3PP:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5378
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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Title:
  [Inspiron 13-5378, Realtek ALC3253, Speaker, Internal] No sound at all

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[Bug 1877766] [NEW] No Sound after update in 16.04 LTS

2020-05-09 Thread perdy 
Public bug reported:

I have been using Ubuntu 16.04 LTS for 3 years without problem. A few
weeks ago sound suddenly went after an update. If I reinstall the sound
comes back. But as soon as updates come in the sound goes. Sound works
fine in Windows too. I tried updating to 18.04 LTS - also no sound, in
20.04 LTS - sound comes back again.

I want to stick to 16.04 LTS.

I have tried all the normal troubleshooting but no resolution.

Any help appreciated

** Affects: ubuntu
 Importance: Undecided
 Status: New

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https://bugs.launchpad.net/bugs/1877766

Title:
  No Sound after update in 16.04 LTS

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