[Bug 972309] [NEW] Documentation bug: encourages installing buggy software
Public bug reported: The page https://help.ubuntu.com/11.10/ubuntu-help/unity-launcher- change-size.html encourages the user to download CompizConfig Settings Manager (ccsm). But there are many user reports that this software crashes the desktop. Whether this is the software's or Ubuntu's fault seems controversial. Some health warning (or even withdrawing the comment) would be in order until the issue is resolved. ** Affects: ubuntu-docs (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/972309 Title: Documentation bug: encourages installing buggy software To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/972309/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 972309] Re: Documentation bug: encourages installing buggy software
Thanks. Some of the user reports point the finger at Ubuntu rather than CCSM. Personally, I don't have a clue, but it might be worth while checking that the bug's still in 12.04. And possibly mending it there? If you need more details, go to the Ubuntu software centre and look at the reports under CCSM. apt:compizconfig-settings-manager might help but I'm in Windows at the moment and so can't open it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/972309 Title: Documentation bug: encourages installing buggy software To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/972309/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 161787] Re: Gnome Sound Preferences help refers to a system bell, but it's called system beep.
Err... as a newbie to Ubuntu who wants to use the sound card, the lack of accurate documentation is a real turn-off. As well as the change from bell to beep (which is pretty trivial), there's also the issue of the completely new user interface on the general tab. A lot of the fields are not exactly self-explanatory (at least to a newbie). To be honest, assigning a low priority to documentation is self- defeating. Linux will never take off until this casual attitude is changed. Yes, I know that MS documentation help files are equally badly maintained, but there's so much larger a user base that bulletin boards help sites quickly fill up with fixes. And then there are books like Windows xxx Annoyances which help (albeit a year too late given the publication cycle). Linux appears to have none of this, only a community which, as soon as a difficult question is asked, goes rapidly silent. -- Gnome Sound Preferences help refers to a system bell, but it's called system beep. https://bugs.launchpad.net/bugs/161787 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1] Re: Microsoft has a majority market share
Thanks for your positive feedback Allen. As only a casual user (and not that yet until I can get the problems sorted) I felt a bit diffident about speaking up with so many experts about. But there are many types of user, and is Linux (whichever flavour) right for all of them? If all you want to do is connect to the Internet with your built-in Ethernet card, surf the web, use email, maybe use bits of the Open Office suite, it's fine, robust (as long as your Ethernet card is supported). But how do you find that out? The shop won't tell you because it doesn't know (unless Linux was included with the system). There's the elderly piano teacher mentioned in bug 154459 who needs a total lack of hassle. There's the reasonably computer-savvy type (like myself) who knows the sort of thing that can be done, but needs some pointers as to how to do it.There's the professional computer support guy who knows a lot about the subject, but wants to minimise the hassle he gets from the OS - he gets more than enough from the users (in my last job I asked why I couldn't have a Linux box rather than an NT Server and was told that supporting one version of Unix - Solaris - was enough for the support team and that Sun boxes were too expensive). And the super-geek who's willing to spend hours dredging through forums to find the solution and doesn't mind reinstalling twice a week when it all falls over. And while Linux has the reputation of catering only for the last of these in all but the simplest of cases, there just won't be the sales to make it worth while the shops installing it. I can't speak for other countries, but at the retail level in the UK we have consumer protection laws, and selling kit the doesn't work out of the box will result in expensive refunds, and the shops will be left with a load of just-used kit which they can't easily sell. OK, Linux may be cheaper, but nothing's cheap if it doesn't work! How many of us shop for Linux friendly computer equipment ? Well, I would if I knew what was Linux-friendly. But (in my case) looking at the list of supported WLAN cards on the Ubuntu forum, there doesn't seem to be one which will work without downloading extra software. So which one should I buy if it may not even work? Another point which I didn't mention is the sheer number of distros about, all fighting each other for market share. All too reminiscent of the 1980s, with dozens of Unixes squabbling, and Microsoft laughing all the way to the bank. The only reason I chose Ubuntu was that it's easy to get hold of at minimal cost; as I'm just trying to see if I can get my USB sound card to record I don't want to spend money on kit that may not work. -- Microsoft has a majority market share https://bugs.launchpad.net/bugs/1 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1] Re: Microsoft has a majority market share
I regret that I have to agree. I've been in IT for about 40 years, and have just decided to have a play with Ubuntu Linux on an old system box. No problems installing from the downloaded CD, but things just don't work out of the box. Video mode not supported on my monitor during the boot process (I think there's meant to be a splash screen there). That I can live with, but would scare the unsophisticated user. Failed to construct test pipeline... on when trying to get my USB sound card to work. The forums (fora?) are very useful here, but again the normal user would be completely at sea. With Windows, it just worked. And looking through the forums and help files, getting a wireless LAN to work needs a couple of doctorates. I've not dared try. Again, it just worked with Windows. (That ndiswrapper isn't included with the distro doesn't help - how can one download it without access to the net?). The forums are very helpful, but the solutions usually tell the user to issue commands as a sort of magic spell, without any guarantee of their success, or how to regress if they fail. Personally, I'm very cautious about issuing commands (especially with sudo) unless I have some understanding of what they do. For any Linux to get a foothold, things just have to work out of the box. If this needs manufacturer support in providing drivers, that's where effort should go. Although this forum is dedicated to Ubuntu, and it's the only one I've tried, I suspect that many of the problems occur with other distros. To sum up, Microsoft.Windows has many faults, but manufacturers are prepared to invest effort into overcoming them, which makes it possible for unsophisticated users to buy a box in the knowledge that most things will work OK. Linux is still too geeky to make this possible. Some large customers can afford the effort to use it. Small ones can't, so they won't. -- Microsoft has a majority market share https://bugs.launchpad.net/bugs/1 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 131711] Re: [gutsy] no sound: Failed to construct test pipeline in sound recording
I have to agree.I'm a complete Linux (but not Unix) newbie. Having just acquired an old system box I thought I'd give Linux a play, so put Ubuntu Gutsy on it. Then plugged in my USB sound card. Couldn't find anything about how to configure sound cards, so tried recording. Was told that Your audio capture settings are invalid. Please correct them in the Multimedia settings. Gusty doesn't have Multimedia settings, so tried the Sound settings instead. Found the card, and changed the chat setting (and why chat - the last thing I want to record?) to point to it. Then clicked Test and got the Failed to construct pipeline message. Poked around the conferences and fora and found that I had to enable ESD (whatever that is?) and found it was already enabled. Enabled everything in the volume control. Still the same message. So can we please have some support for USB sound in both directions? Or at least some documentation? The Help file for Sound Preferences does not correspond with the software, and I cannot find any tutorial documentation on what the various components of the sound system work and fit together. (Get onto the Alsa-project site, and you're bombarded with techno-babble on the first page). And, as Casey J Peter wrote, in Windows it just works first time. Sorry if this sounds like a whinge, but I'm finding Linux VERY frustrating to work with. -- [gutsy] no sound: Failed to construct test pipeline in sound recording https://bugs.launchpad.net/bugs/131711 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
