[Bug 1784172] Re: Touchscreen does not work anymore on dell venue 11 pro 7139 on kernels 4.13 and above
I have just found the issue also here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1745342 Can you explain why this bug was nominated against a series that is no longer supported? The model 7139 is still supported by Dell. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1784172 Title: Touchscreen does not work anymore on dell venue 11 pro 7139 on kernels 4.13 and above To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784172/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1784172] Re: Touchscreen does not work anymore on dell venue 11 pro 7139 on kernels 4.13 and above
Thank you for the answer. Initially I have installed fresh xubuntu 18.04 version. Just because touchscreen did not work, I have googled a bit and found this article: https://github.com/linuxwacom/wacom-hid-descriptors/issues/12 There I have found a reference to potential kernel issues: https://bugzilla.kernel.org/show_bug.cgi?id=198715#c14 Having that information in mind, decided to experiment with different ubuntu versions (again fresh): 16.04, 17.04 - both were successful (kernel 4.10). Following the kernels topic, I have decided to experiment with the kernel version by 18.04 according to: https://askubuntu.com/questions/700214/how-do-i-install-an-old-kernel It drops down to "sudo dpkg -i *.deb". The page contains the link to http://kernel.ubuntu.com/~kernel-ppa/mainline/ Up to now I have tried following (starting with 4.10 as found by 16.04/17.04): kernel4.10/: linux-headers-4.10.17-041017_4.10.17-041017.201705201051_all.deb linux-headers-4.10.17-041017-generic_4.10.17-041017.201705201051_amd64.deb linux-image-4.10.17-041017-generic_4.10.17-041017.201705201051_amd64.deb kernel4.11/: linux-headers-4.11.12-041112_4.11.12-041112.201707210350_all.deb linux-headers-4.11.12-041112-generic_4.11.12-041112.201707210350_amd64.deb linux-image-4.11.12-041112-generic_4.11.12-041112.201707210350_amd64.deb kernel4.12/: linux-headers-4.12.14-041214_4.12.14-041214.201709200843_all.deb linux-headers-4.12.14-041214-generic_4.12.14-041214.201709200843_amd64.deb linux-image-4.12.14-041214-generic_4.12.14-041214.201709200843_amd64.deb kernel4.13/: linux-headers-4.13.1-041301_4.13.1-041301.201709100232_all.deb linux-headers-4.13.1-041301-generic_4.13.1-041301.201709100232_amd64.deb linux-image-4.13.1-041301-generic_4.13.1-041301.201709100232_amd64.deb kernel4.14/: linux-headers-4.14.56-041456_4.14.56-041456.201807170758_all.deb linux-headers-4.14.56-041456-generic_4.14.56-041456.201807170758_amd64.deb linux-image-unsigned-4.14.56-041456-generic_4.14.56-041456.201807170758_amd64.deb linux-modules-4.14.56-041456-generic_4.14.56-041456.201807170758_amd64.deb kernel4.18rc0/: linux-headers-4.18.0-041800rc1_4.18.0-041800rc1.201806162031_all.deb linux-headers-4.18.0-041800rc1-generic_4.18.0-041800rc1.201806162031_amd64.deb linux-image-unsigned-4.18.0-041800rc1-generic_4.18.0-041800rc1.201806162031_amd64.deb linux-modules-4.18.0-041800rc1-generic_4.18.0-041800rc1.201806162031_amd64.deb kernel4.18rc5/: linux-headers-4.18.0-041800rc5_4.18.0-041800rc5.201807152130_all.deb linux-headers-4.18.0-041800rc5-generic_4.18.0-041800rc5.201807152130_amd64.deb linux-image-unsigned-4.18.0-041800rc5-generic_4.18.0-041800rc5.201807152130_amd64.deb linux-modules-4.18.0-041800rc5-generic_4.18.0-041800rc5.201807152130_amd64.deb kernel4.18rc7/: linux-headers-4.18.0-041800rc7_4.18.0-041800rc7.201807292230_all.deb linux-headers-4.18.0-041800rc7-generic_4.18.0-041800rc7.201807292230_amd64.deb linux-image-unsigned-4.18.0-041800rc7-generic_4.18.0-041800rc7.201807292230_amd64.deb linux-modules-4.18.0-041800rc7-generic_4.18.0-041800rc7.201807292230_amd64.deb I believe you have asked me to test the last one. Just did it today without succcess. Starting from 4.13.1 nothing works. The last version 4.12.14 works fine for me (like 4.10.17 too). Thanks in advance. ** Bug watch added: github.com/linuxwacom/wacom-hid-descriptors/issues #12 https://github.com/linuxwacom/wacom-hid-descriptors/issues/12 ** Bug watch added: Linux Kernel Bug Tracker #198715 https://bugzilla.kernel.org/show_bug.cgi?id=198715 ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1784172 Title: Touchscreen does not work anymore on dell venue 11 pro 7139 on kernels 4.13 and above To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784172/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1784172] [NEW] Touchscreen does not work anymore on dell venue 11 pro 7139 on kernels 4.13 and above
Public bug reported: p@p-Venue-11-Pro-7139:~/$ $ cat ./dmesg_4.12.14.txt | grep i2c [1.953029] i2c /dev entries driver [2.230390] i2c_hid i2c-SMO91D0:00: i2c-SMO91D0:00 supply vdd not found, using dummy regulator [2.338340] i2c_hid i2c-SYNA7500:00: i2c-SYNA7500:00 supply vdd not found, using dummy regulator [4.836205] input: SYNA7500:00 06CB:6D6B Pen as /devices/pci:00/INT33C3:00/i2c-1/i2c-SYNA7500:00/0018:06CB:6D6B.0002/input/input8 [4.836462] input: SYNA7500:00 06CB:6D6B as /devices/pci:00/INT33C3:00/i2c-1/i2c-SYNA7500:00/0018:06CB:6D6B.0002/input/input9 [4.836824] hid-multitouch 0018:06CB:6D6B.0002: input,hidraw2: I2C HID v1.00 Device [SYNA7500:00 06CB:6D6B] on i2c-SYNA7500:00 [4.962323] i2c_hid i2c-SMO91D0:00: failed to retrieve report from device. $ cat ./xinput_4.12.14.txt ⎡ Virtual core pointer id=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointerid=4[slave pointer (2)] ⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=10 [slave pointer (2)] ⎜ ↳ SYNA7500:00 06CB:6D6B id=16 [slave pointer (2)] ⎜ ↳ A4tech Bluetooth 3.0 Mouse 630id=19 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Button id=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Button id=8[slave keyboard (3)] ↳ Integrated Webcam id=9[slave keyboard (3)] ↳ Synaptics T Pad V 01.31 id=11 [slave keyboard (3)] ↳ Synaptics T Pad V 01.31 id=12 [slave keyboard (3)] ↳ Integrated_Webcam_8M id=13 [slave keyboard (3)] ↳ Intel Virtual Button driver id=14 [slave keyboard (3)] ↳ SYNA7500:00 06CB:6D6B Pen id=15 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=17 [slave keyboard (3)] ↳ Dell WMI hotkeys id=18 [slave keyboard (3)] $ cat ./dmesg_4.13.1.txt | grep i2c [1.970899] i2c /dev entries driver [2.116106] i2c_hid i2c-SMO91D0:00: i2c-SMO91D0:00 supply vdd not found, using dummy regulator [5.060363] i2c_hid i2c-SMO91D0:00: failed to retrieve report from device. cat ./xinput_4.13.1.txt ⎡ Virtual core pointer id=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointerid=4[slave pointer (2)] ⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=10 [slave pointer (2)] ⎜ ↳ A4tech Bluetooth 3.0 Mouse 630id=17 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Button id=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Button id=8[slave keyboard (3)] ↳ Integrated Webcam: Integrated W id=9[slave keyboard (3)] ↳ Synaptics T Pad V 01.31 id=11 [slave keyboard (3)] ↳ Synaptics T Pad V 01.31 id=12 [slave keyboard (3)] ↳ Integrated_Webcam_8M: Rear Inte id=13 [slave keyboard (3)] ↳ Intel Virtual Button driver id=14 [slave keyboard (3)] ↳ Dell WMI hotkeys id=15 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=16 [slave keyboard (3)] Notice missing SYNA7500:00 06CB:6D6B and SYNA7500:00 06CB:6D6B Pen devices. Booting xubuntu 18.04.1 LTS with the old 4.12 kernel solves the issue by now for me. Please help. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-29-generic 4.15.0-29.31 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: p 1098 F pulseaudio /dev/snd/controlC0: p 1098 F pulseaudio CurrentDesktop: XFCE Date: Sat Jul 28 21:46:47 2018 HibernationDevice: RESUME=UUID=7d434cf5-194a-41e4-a4aa-8a1d5b319d34 InstallationDate: Installed on 2018-07-15 (13 days ago) InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Dell Inc. Venue 11 Pro 7139 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=4d1d35d5-9e9e-4777-8d0c-be7e9542cfef ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.15.0-29-generic N/A linux-backports-modules-4.15.0-29-generic N/A linux-firmware 1.173.1 SourcePackage:
