[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2013-01-03 Thread Launchpad Bug Tracker
This bug was fixed in the package software-center - 5.4.1.3

---
software-center (5.4.1.3) quantal-proposed; urgency=low

  * lp:~mvo/software-center/fix-for-unusual-deb-lp1067634:
- fix crash in deb packages without a description (LP: #1067634)
  * lp:~mvo/software-center/lp1009967:
- fix the top rated display to match the spec by also showing
  the already installed items  (LP: #1009967)
  * lp:~mvo/software-center/recoverable-errors-lp1051829:
- send a custom duplicate signature so that the recoverable errors
  on transaction failures are broken down by error_code instead
  of all put into the same bucket (LP: #1051829)
  * lp:~mvo/software-center/5.4-fix-threading
- Properly init threads now that the pygobject crash is fixed.
  This will fix the slow and unreliable submit of reviews
  (LP: #1083694)
 -- Michael Vogt michael.v...@ubuntu.com   Wed, 28 Nov 2012 09:31:41 +0100

** Changed in: software-center (Ubuntu Quantal)
   Status: Fix Committed = Fix Released

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-12-22 Thread sampo555
Package in quantal-proposed fixes this bug for me.

** Tags removed: verification-needed
** Tags added: verification-done

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-12-13 Thread Brian Murray
** Changed in: software-center (Ubuntu Quantal)
   Status: New = Triaged

** Changed in: software-center (Ubuntu Quantal)
   Importance: Undecided = Medium

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-12-13 Thread Brian Murray
Hello Michal, or anyone else affected,

Accepted software-center into quantal-proposed. The package will build
now and be available at http://launchpad.net/ubuntu/+source/software-
center/5.4.1.3 in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: software-center (Ubuntu Quantal)
   Status: Triaged = Fix Committed

** Tags added: verification-needed

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-12-13 Thread Michal Predotka
Hi Brian,

Thanks for working on this issue. Unfortunately I'm not able to test
this as I still use 12.04.

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-11-22 Thread Michael Vogt
** Also affects: software-center (Ubuntu Raring)
   Importance: Medium
   Status: Fix Released

** Also affects: software-center (Ubuntu Quantal)
   Importance: Undecided
   Status: New

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-11-22 Thread Michael Vogt
** Description changed:

  Ubuntu 12.04, USC 5.2.2.2
+ 
+ TEST CASE:
+ 1. install quantal
+ 2. install ubuntu-restricted-extas
+ 3. open software-center and verify that ubuntu-restricted-extras is not in 
the top-rated list
+ 4. install software-center from quantal-proposed
+ 5. open software-center and verify that ubuntu-restricted-extras is now 
showing up in the top-rated list in the front page
+ 
+ Regression potential: low, its just a .menu-file change
  
  I've installed an app which was in “What's new” category. Later on, after 
restarting USC, I noticed the app I installed disappeared from “What's new” 
list. I was confused because I wanted to review the app. Well, I thought, 
probably there was a problem with the app and it was removed from USC. Tough 
luck.
  After few days I've installed another app from “What's new” list and again 
noticed the app is no longer there after restarting USC. This time I thought it 
can't be some coincidence. I've tested a little more and it looks like a bug in 
USC.
  
  The problem also affects apps listed in “Best rated” and “Recommended”
  categories.
  
  https://wiki.ubuntu.com/SoftwareCenter#whats-new: On the home screen,
  the “What’s New” area should ... [be] excluding items that you have
  already installed. ... A separate “What’s New” screen ... [should list
  applications] regardless of whether they are installed.
  
  https://wiki.ubuntu.com/SoftwareCenter#top-rated: On the home screen,
  the “Top Rated” area should ... [list items] regardless of whether they
  are installed ... A separate “Top Rated” screen ... [should also list
  items] regardless of whether they are installed.
  
  https://wiki.ubuntu.com/SoftwareCenter/Recommendations#Displaying:
  The full set of recommendations should be, out of all software not
  currently installed, either the strongest 60 recommendations or all
  those with a confidence value of X or higher — whichever is fewer.

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-11-05 Thread Launchpad Bug Tracker
This bug was fixed in the package software-center - 5.5.0

---
software-center (5.5.0) raring; urgency=low

  [ Andrew Hayzen ]
  * lp:~andrew-hayzen/software-center/accelerator-fix-lp744655:
- fixes missing accelerator for a11y (LP: #744655)

software-center (5.4.1.3) UNRELEASED; urgency=low

  * lp:~mvo/software-center/fix-for-unusual-deb-lp1067634:
- fix crash in deb packages without a description (LP: #1067634)
  * lp:~mvo/software-center/lp1009967:
- fix the top rated display to match the spec by also showing
  the already installed items  (LP: #1009967)
  * lp:~mvo/software-center/recoverable-errors-lp1051829:
- send a custom duplicate signature so that the recoverable errors
  on transaction failures are broken down by error_code instead
  of all put into the same bucket (LP: #1051829)
 -- Michael Vogt michael.v...@ubuntu.com   Mon, 05 Nov 2012 13:56:26 +0100

** Changed in: software-center (Ubuntu)
   Status: Triaged = Fix Released

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-10-09 Thread Michael Vogt
** Branch linked: lp:~mvo/software-center/lp1009967

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-07-09 Thread Matthew Paul Thomas
I've clarified the specification to make explicit that the Top Rated
listing should be independent of what is installed.
https://wiki.ubuntu.com/SoftwareCenter?action=diffrev2=641rev1=640

To put it another way, the only listing that should change when you
install something (besides Installed and History, of course) should be
the front page subset of What's New. This is to maximize the number of
new things you are exposed to. There's no point doing this on the
standalone What's New screen, because all that does is reduce the number
of items shown. And doing it on Top Rated would be misleading.

(BTW, please don't mark a bug report Incomplete unless it lacks
requested information on how to reproduce it.)

** Changed in: software-center (Ubuntu)
   Importance: Low = Medium

** Changed in: software-center (Ubuntu)
   Status: Incomplete = Triaged

** Changed in: software-center (Ubuntu)
 Assignee: Matthew Paul Thomas (mpt) = (unassigned)

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-07-09 Thread Matthew Paul Thomas
** Description changed:

  Ubuntu 12.04, USC 5.2.2.2
  
- 
- I've installed an app which was in “What's new” category. Later on, after 
restarting USC, I noticed the app I installed disappeared from “What's new” 
list. I was confused because I wanted to review the app. Well, I thought, 
probably there was a problem with the app and it was removed from USC. Tough 
luck. 
+ I've installed an app which was in “What's new” category. Later on, after 
restarting USC, I noticed the app I installed disappeared from “What's new” 
list. I was confused because I wanted to review the app. Well, I thought, 
probably there was a problem with the app and it was removed from USC. Tough 
luck.
  After few days I've installed another app from “What's new” list and again 
noticed the app is no longer there after restarting USC. This time I thought it 
can't be some coincidence. I've tested a little more and it looks like a bug in 
USC.
  
  The problem also affects apps listed in “Best rated” and “Recommended”
  categories.
+ 
+ https://wiki.ubuntu.com/SoftwareCenter#whats-new: On the home screen,
+ the “What’s New” area should ... [be] excluding items that you have
+ already installed. ... A separate “What’s New” screen ... [should list
+ applications] regardless of whether they are installed.
+ 
+ https://wiki.ubuntu.com/SoftwareCenter#top-rated: On the home screen,
+ the “Top Rated” area should ... [list items] regardless of whether they
+ are installed ... A separate “Top Rated” screen ... [should also list
+ items] regardless of whether they are installed.

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-07-09 Thread Matthew Paul Thomas
... And that leaves recommendations. If Recommended For You
recommended things that you already had installed, I think people would
consider it a bit silly. The recommendations spec already said that it
shouldn't show installed items on the home screen, but I've now
clarified it to say it shouldn't show installed things on the standalone
screen either.
https://wiki.ubuntu.com/SoftwareCenter/Recommendations?action=diffrev2=15rev1=13

As for making a specification gap document, the big risk there is that
it would get out of sync with the main specification. What I do in other
projects, and what I've just done here, is to include a parenthesis
after the relevant sentence(s) of the specification linking to the bug
report. If you do that, it's easy for a tester reading the spec to see
that a discrepancy is known. And when the bug gets fixed, anyone can
remove the parenthesis at their leisure.

** Description changed:

  Ubuntu 12.04, USC 5.2.2.2
  
  I've installed an app which was in “What's new” category. Later on, after 
restarting USC, I noticed the app I installed disappeared from “What's new” 
list. I was confused because I wanted to review the app. Well, I thought, 
probably there was a problem with the app and it was removed from USC. Tough 
luck.
  After few days I've installed another app from “What's new” list and again 
noticed the app is no longer there after restarting USC. This time I thought it 
can't be some coincidence. I've tested a little more and it looks like a bug in 
USC.
  
  The problem also affects apps listed in “Best rated” and “Recommended”
  categories.
  
  https://wiki.ubuntu.com/SoftwareCenter#whats-new: On the home screen,
  the “What’s New” area should ... [be] excluding items that you have
  already installed. ... A separate “What’s New” screen ... [should list
  applications] regardless of whether they are installed.
  
  https://wiki.ubuntu.com/SoftwareCenter#top-rated: On the home screen,
  the “Top Rated” area should ... [list items] regardless of whether they
  are installed ... A separate “Top Rated” screen ... [should also list
  items] regardless of whether they are installed.
+ 
+ https://wiki.ubuntu.com/SoftwareCenter/Recommendations#Displaying:
+ The full set of recommendations should be, out of all software not
+ currently installed, either the strongest 60 recommendations or all
+ those with a confidence value of X or higher — whichever is fewer.

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-06-13 Thread mmiicc
Hi Gary, thanks for answering and pointing out the spec.

What I've noticed there:

“On the home screen, the “What’s New” area should use tiles to list,
newest first, the applications that appeared most recently in any of
your software channels, excluding items that you have already installed”

OK, it looks like USC works like this now, but further in the spec I
see:

“Choosing “More” in the home screen area should navigate to a separate
“What’s New” screen that uses a software tile view to list, newest
first, the 60 applications that appeared most recently in any of your
software sources, regardless of whether they are installed.”

According to that, I should see installed applications there but it's not the 
case at the moment in USC. 
Also, I see only 20 (not 60) programs listed and in the list view (not tile 
view), but these are problems for another bug reports.

Anyway, thanks for not ignoring our bug reports and improving Ubuntu!

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-06-13 Thread Gary Lasker
Hi mmiicc! Thanks a lot for your comments. Indeed, I had not noticed
that part of the spec that you pointed out about the list view including
installed items. And yes, the tiles are simply not yet implemented.

I would like to make a Ubuntu Software Center Specification Gap
document that tries to capture all of the little details that don't
match between the spec and the actual implementation. One of the
difficulties here is that the spec is, in a way, an often-changing
roadmap to a final destination that we are always trying to reach. The
tiles instead of a list is a good example of this, in that we have
simply not had the chance to do this development/implementation yet. But
the smaller details such as the one you pointed out often become bug
reports, and that's how we capture/track these sorts of gaps.

Thank you for your comment about not ignoring bug reports! It's very
gratifying to hear this because we, as a team, always regret that we
feel woefully under-responsive to reports and we are working hard to fix
that. The challenge is that we are a very small team and the bug flow is
quite large as Software Center is used constantly by many, many people.
Bug triage is just part of our work as we also have our new development
targets each cycle and, of course, that takes up a lot of our time.

That said, we consider responsive bug attention and triage extremely
important because we appreciate and rely so heavily on the generous help
that bug reporters bring to our project. So, if a reporter feels that we
are ignoring their report, that is a very terrible thing to us, and we
are committed to never let that happen.

If you ever feel that we are not responding in a timely manner to a bug
you've submitted, please don't hesitate to simply drop me a note by
email and let me know!!

Thank you again for all of your good work and your help!! It is most
definitely appreciated!

My best regards,
Gary

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-06-12 Thread Gary Lasker
Hi again mmiicc. I do appreciate your point, but indeed the design
details for Software Center are subject to and informed by extensive
user testing by the design team in Canonical. Here is the relevant part
of the spec for the What's New

  https://wiki.ubuntu.com/SoftwareCenter#A.2BIBw-What.2BIBk-s_New.2BIB0-

I noticed that the Top Rated section of the spec does *not* specify
that only uninstalled apps should be shown, so it may well be that we
should include them here. I will as the Software Center designer,
Matthew Paul Thomas, for his thoughts about this.

@mpt, what think? Should we be showing installed apps in Top Rated? If
so, please just note it here and feel free to reassign this to me.

Many thanks!
Gary

** Changed in: software-center (Ubuntu)
   Status: Invalid = Incomplete

** Changed in: software-center (Ubuntu)
   Importance: Undecided = Low

** Changed in: software-center (Ubuntu)
 Assignee: (unassigned) = Matthew Paul Thomas (mpt)

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  Installed programs disappear from “What's new” and “Best rated”
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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-06-10 Thread Gary Lasker
Hello mmiicc, and thanks for your report! In fact, it is by design that
the What's New list does not include installed items. The reason is that
we don't feel it's useful information to show new items that are already
installed. This section is there to show what new things are available
that might be interesting to the person using Software Center.

Therefore, once you've installed one of these items, it is removed from
this list.

Please just use the search feature to find the installed app and you can
review it from there (and, btw, thank for doing reviews!!!).

I'll close this one as this is the specified behavior.

Thanks again for your help, both now and many times in the past!

Gary

** Changed in: software-center (Ubuntu)
   Status: New = Invalid

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[Bug 1009967] Re: Installed programs disappear from “What's new” and “Best rated” sections after restarting USC

2012-06-10 Thread mmiicc
Hi Gary, thanks for explanation. I tend to disagree with this behaviour though. 
Is this backed up by some user research data? And why installed programs 
disappear from “Best rated”? Is the installed app no longer best rated? 
Regarding searching for istalled app to review it, I see it as adding another 
step if one wants to review an application.

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  Installed programs disappear from “What's new” and “Best rated”
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