[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
*** This bug is a duplicate of bug 997470 *** https://bugs.launchpad.net/bugs/997470 This bug was fixed in the package xdiagnose - 2.5.1 --- xdiagnose (2.5.1) precise-proposed; urgency=low * xdiagnose.udev: Disable GPU apport hook from being triggered by udev. This should only be enabled during the development period. Apport is disabled after release, but it appears the hook still gets triggered under certain circumstances. (LP: #1009971, #997470) * apport/source_xorg.py: Link to all technical support options, not just to Ask Ubuntu. Reword recommendation to explain why technical support should be used first. Add a 'referred-by-support' tag so we can give those bugs priority attention. Provide an option to just file the bug. (LP: #991602) -- Bryce Harrington br...@ubuntu.com Fri, 15 Jun 2012 11:39:10 -0700 ** Changed in: xdiagnose (Ubuntu Precise) Status: Fix Committed = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
*** This bug is a duplicate of bug 997470 *** https://bugs.launchpad.net/bugs/997470 Hello muawijhe, or anyone else affected, Accepted xdiagnose into precise-proposed. The package will build now and be available in a few hours. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you please change the bug tag from verification-needed to verification-done. If it does not, change the tag to verification-failed. In either case details of your testing will help us make a better decision. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance! ** Changed in: xdiagnose (Ubuntu Precise) Status: Triaged = Fix Committed ** Tags added: verification-needed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
*** This bug is a duplicate of bug 997470 *** https://bugs.launchpad.net/bugs/997470 ** Branch linked: lp:ubuntu/precise-proposed/xdiagnose -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xdiagnose (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
This is interesting. Apport is disabled in the release itself, so this hook should not be getting triggered at all. Now, it is possible to manually turn apport on post-release, but I can't tell if that's what happened here. In any case, even if that is done, we still don't want the gpu lockup script running. This wouldn't be a big deal as it would just help people experiencing GPU lockups report more bugs to us, however it appears that at least in some cases this is getting triggered by the false GPU lockups, where the user does not experience any lockups at all. In those cases, this hook being triggered presents a continual annoyance to the users, and makes Ubuntu look less robust than it is. So, the script needs quelled. Since it's not our intention for this script to be invoked in the release anyway, even if apport is enabled, I think the appropriate fix is to disable the udev rule that triggers this script. That should resolve this and a few other corner case problems that have cropped up. ** Changed in: xdiagnose (Ubuntu) Status: Confirmed = Triaged ** Changed in: xdiagnose (Ubuntu) Importance: Undecided = Medium ** Changed in: xdiagnose (Ubuntu) Assignee: (unassigned) = Bryce Harrington (bryce) ** Also affects: xdiagnose (Ubuntu Precise) Importance: Undecided Status: New ** Changed in: xdiagnose (Ubuntu Precise) Status: New = Triaged ** Changed in: xdiagnose (Ubuntu Precise) Importance: Undecided = High ** Changed in: xdiagnose (Ubuntu) Status: Triaged = Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
Setting to wontfix for quantal because we do want the bug reports for development, even the false positives. The false positives we need to figure out how to quell some other way, but that's going to be handled in bug #983640. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
** Description changed: + [Impact] + Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. + + [Development Fix] + Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. + + [Stable Fix] + Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. + + If someone does specifically want this enabled, they'd need to also + manually enable apport and so forth, in addition to re-enabling this + udev rule. But I think it'd probably be easier for these people to just + manually collect the gpu dump and dmesg directly, so don't expect anyone + to need the script. + + [Test Case] + The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. + 1. On affected hardware, boot into a regular user session normally + + Expected Behavior: No apport popups about GPU lockups + Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. + + [Regression Potential] + None really, as this is just disabling functionality we don't need enabled in the release. + + The class of regressions to watch for with this would be udev-related + problems, or odd apport behaviors. But I don't think anything untoward + is remotely likely to happen. + + [Original Report] The problem started after the 12.04 upgrading process. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: - + ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz Date: Thu Jun 7 14:00:50 2012 DistUpgraded: 2012-04-20 00:37:05,157 DEBUG enabling apt cron job DistroCodename: precise DistroVariant: ubuntu GraphicsCard: - Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller]) -Subsystem: Apple Inc. Device [106b:00db] + Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller]) + Subsystem: Apple Inc. Device [106b:00db] InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64+mac (20111012) MachineType: Apple Inc. MacBookPro8,1 PackageArchitecture: all ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=4ba30ace-7052-48e9-9ae4-c032327a300b ro quiet splash vt.handoff=7 SourcePackage: xdiagnose UpgradeStatus: Upgraded to precise on 2012-04-19 (48 days ago) dmi.bios.date: 10/31/11 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP81.88Z.0047.B26.1110311252 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-94245B3640C91C81 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro8,1 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-94245B3640C91C81 dmi.modalias: dmi:bvnAppleInc.:bvrMBP81.88Z.0047.B26.1110311252:bd10/31/11:svnAppleInc.:pnMacBookPro8,1:pvr1.0:rvnAppleInc.:rnMac-94245B3640C91C81:rvrMacBookPro8,1:cvnAppleInc.:ct10:cvrMac-94245B3640C91C81: dmi.product.name: MacBookPro8,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. version.compiz: compiz 1:0.9.7.8-0ubuntu1 version.ia32-libs: ia32-libs 20090808ubuntu36 version.libdrm2: libdrm2 2.4.34+git20120520.481234f2-0ubuntu0ricotz~precise version.libgl1-mesa-dri: libgl1-mesa-dri 8.1~git20120529.f92b2e5e-0ubuntu0sarvatt~precise version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 8.1~git20120529.f92b2e5e-0ubuntu0sarvatt~precise version.xserver-xorg-core: xserver-xorg-core 2:1.12.2+git20120605+server-1.12-branch.aaf48906-0ubuntu0ricotz~precise version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0+git20120504.f28507e8-0ubuntu0sarvatt~precise version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.19.0+git20120606.c433fb45-0ubuntu0sarvatt~precise version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to:
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
*** This bug is a duplicate of bug 997470 *** https://bugs.launchpad.net/bugs/997470 ** This bug has been marked a duplicate of bug 997470 apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1009971] Re: apport-gpu-error-intel.py pop-up continuously
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1009971 Title: apport-gpu-error-intel.py pop-up continuously To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xdiagnose/+bug/1009971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
