[Bug 1072234] Re: Bluetooth mouse randomly disconnects
Jonathan D'Orleans, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal: ubuntu-bug linux For more on this, please see the Ubuntu Kernel team article: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports the Ubuntu Bug Control team and Ubuntu Bug Squad team article: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue and Ubuntu Community article: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Please note, not filing a new report would delay your problem being addressed as quickly as possible. Thank you for your understanding. ** Tags removed: kernel-fixed-upstream ** Tags added: kernel-fixed-upstream-v3.7-rc5 ** Tags added: latest-bios-2105 ** Tags added: regression-release ** Summary changed: - Bluetooth mouse randomly disconnects + 050d:0017Bluetooth mouse randomly disconnects ** Summary changed: - 050d:0017Bluetooth mouse randomly disconnects + 050d:0017 Bluetooth mouse randomly disconnects ** Tags added: needs-upstream-testing ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: 050d:0017 Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
This is still an issue with the stock Raring kernel. Using the upstream kernel package cured the problem before, so it definitely seems Ubuntu- specific. Trying the most recent upstream kernel again to make sure. ** Tags added: raring -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
Maybe this bug is similar to the following: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1065157 Something I've noticed is if we switch between sessions, mouse gets back to work fine. Try it: 1. Make sure mouse stops to work 2. Switch to another session performing: ALT + F1 3. Then, switch back to GUI session: ALT + F7 Mouse should work again. (try it more than once if it doesn't work...) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
the system crashes again after using the mouse for about 3 days with the brand new batteries. is it possible to deactivate the battery status check for bluetooth devices? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
I have removed the tag regression-update from this bug report as the tag should be used for a regression which happend when installing a package from the -updates repository. This tag is used by the Stable Release Updates team to watch for regressions in packages from -updates and inappropriate usage of this tag makes it harder to find this category of regression. Thanks for your understanding. To learn more about how we use tags you may want to review http://wiki.ubuntu.com/Bugs/Tags. ** Tags removed: regression-update -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
nearly similar with my Apple Magic Mouse on Ubuntu 12.10 with all latest
updates.
mouse ist recognized and works some time (1-2 minutes) then it stops working
and the bluetooth-stick blinks like it searches for devices.
sometimes it even crashes the whole system having to hard-reset.
upgrading the Kernel to 3.7.x doesn't change the problem.
this is the syslog output which contains the last messages when
crashing:
Mackie kernel: [ 5749.493135] show_signal_msg: 39 callbacks suppressed
Jan 30 08:47:11 Mackie kernel: [ 5749.493140] pool[9201]: segfault at
7f14a827f984 ip 7f14a827f984 sp 7f14955b7bc0 error 14 in
home-d9b471e9.log[7f14a8482000+8000]
Jan 30 08:47:26 Mackie kernel: [ 5764.277634] pool[9228]: segfault at
7f081c1d8984 ip 7f081c1d8984 sp 7f080bffebc0 error 14 in
home-d9b471e9.log[7f081c3db000+8000]
Jan 30 09:17:02 Mackie CRON[9900]: (root) CMD ( cd / run-parts --report
/etc/cron.hourly)
Jan 30 10:17:01 Mackie CRON[14548]: (root) CMD ( cd / run-parts --report
/etc/cron.hourly)
Jan 30 10:41:37 Mackie kernel: [12615.232462] magicmouse 0005:05AC:030D.0005:
unknown main item tag 0x0
Jan 30 10:41:37 Mackie kernel: [12615.262076] power_supply
hid-04:0C:CE:37:1C:D9-battery: driver failed to report `capacity' property: -5
Jan 30 10:41:37 Mackie kernel: [12615.262175] input: Apple Magic Mouse as
/devices/pci:00/:00:1d.7/usb1/1-4/1-4.4/1-4.4.1/1-4.4.1:1.0/bluetooth/hci0/hci0:11/input9
Jan 30 10:41:37 Mackie kernel: [12615.262365] magicmouse 0005:05AC:030D.0005:
input,hidraw2: BLUETOOTH HID v3.06 Mouse [Apple Magic Mouse] on
00:19:86:00:0F:9B
Jan 30 10:41:37 Mackie kernel: [12615.263318] power_supply
hid-04:0C:CE:37:1C:D9-battery: driver failed to report `capacity' property: -5
Jan 30 10:42:11 Mackie dbus[1357]: [system] Activating service
name='org.debian.apt' (using servicehelper)
Jan 30 10:42:13 Mackie AptDaemon: INFO: Initializing daemon
Jan 30 10:42:13 Mackie dbus[1357]: [system] Successfully activated service
'org.debian.apt'
Jan 30 10:42:13 Mackie AptDaemon.PackageKit: INFO: Initializing PackageKit
compat layer
Jan 30 10:42:50 Mackie AptDaemon: INFO: CommitPackages() was called:
dbus.Array([dbus.String('bluetooth')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s'))
Jan 30 10:42:50 Mackie AptDaemon.Trans: INFO: Simulate was called
Jan 30 10:42:50 Mackie AptDaemon.Worker: INFO: Simulating trans:
/org/debian/apt/transaction/ec5342784190aee3dfe1c34d42ba
Jan 30 10:42:51 Mackie AptDaemon.Worker: INFO: Committing packages:
dbus.Array([dbus.String('bluetooth')], signature=dbus.Signature('s')),
dbus.Array([], signature=dbus.Signature('s')), dbus.Array([],
signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')),
dbus.Array([], signature=dbus.Signature('s')), dbus.Array([],
signature=dbus.Signature('s'))
Jan 30 10:43:14 Mackie AptDaemon: INFO: CommitPackages() was called:
dbus.Array([dbus.String('blueman')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s'))
Jan 30 10:43:14 Mackie AptDaemon.Trans: INFO: Simulate was called
Jan 30 10:43:14 Mackie AptDaemon.Worker: INFO: Simulating trans:
/org/debian/apt/transaction/f2bee5a5b0234a689f4a6bc56382cde1
Jan 30 10:43:15 Mackie AptDaemon.Worker: INFO: Committing packages:
dbus.Array([dbus.String('blueman')], signature=dbus.Signature('s')),
dbus.Array([], signature=dbus.Signature('s')), dbus.Array([],
signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')),
dbus.Array([], signature=dbus.Signature('s')), dbus.Array([],
signature=dbus.Signature('s'))
Jan 30 10:43:29 Mackie AptDaemon: INFO: CommitPackages() was called:
dbus.Array([dbus.String('gnome-bluetooth')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s'))
Jan 30 10:43:30 Mackie AptDaemon.Trans: INFO: Simulate was called
Jan 30 10:43:30 Mackie AptDaemon.Worker: INFO: Simulating trans:
/org/debian/apt/transaction/44135ea319e543e9ab638e6c23577dcd
Jan 30 10:43:30 Mackie AptDaemon.Worker: INFO: Committing packages:
dbus.Array([dbus.String('gnome-bluetooth')], signature=dbus.Signature('s')),
dbus.Array([], signature=dbus.Signature('s')),
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
btw, the batteries are new! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
the batteries i used are 1 week old but just to be shure, i've replaced the batteries with new ones and now it seems to work (for about 10 minutes now) if this error, with complete system crash, is caused by empty batteries, what is going wrong? is it the Apple Mouse or is it the Bluetooth system? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
Same issues here with 12.10 (Kernel 3.5.0-18-generic) and a Razer Orochi via Bluetooth. Sometimes the mouse will behave as if one axis is broken - mechanically impossible on an optical mouse. I can provide further logs if needed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
After several days of no problems with the upstream kernel, I am fairly confident that the problem is fixed there. Thanks developers for your help. Is it possible to backport the fix to the stable kernel? ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed ** Tags added: kernel-fixed-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc5-raring/ ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
Thank you Joseph. I am installing the kernel you specified now. It will take a few days of use before I am certain that the problem happens/does not happen with this kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
Reverting to Precise's bluez did not eliminate the problem. However, when I booted into my last Precise kernel (3.2.0-32-generic) my Bluetooth became as reliable as it was before. This is even with the latest bluez (4.101-0ubuntu6). So, this is not a bluez problem, but a regression in Linux between kernel 3.2 and 3.5. ** Tags added: kernel-bug regression-update ** Package changed: bluez (Ubuntu) = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1072234] Re: Bluetooth mouse randomly disconnects
Some updates: When I lose the ability to move the mouse, the light on the Bluetooth adapter continues to flash if the mouse is moved, suggesting that Bluetooth commands are still being received. I am able to reconnect the mouse by disconnecting the Bluetooth adapter, reinserting it and reconnecting. However, I have found that I have to switch to a TTY and back to Unity to be able to move the mouse. Due to this (and the fact that the mouse was rock solid under Precise) I am certain that the problem lies with Ubuntu and not with my hardware. I have downgraded to Precise's Bluetooth stack to check if this is a regression. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1072234 Title: Bluetooth mouse randomly disconnects To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1072234/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
