[Bug 1073688] Re: Kernel crash when unplugging ExpressCard-to-USB adaptor

2013-10-09 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Kernel crash when unplugging ExpressCard-to-USB adaptor

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[Bug 1073688] Re: Kernel crash when unplugging ExpressCard-to-USB adaptor

2013-08-10 Thread Christopher M. Penalver
John Lindgren, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux 

Also, could you please test the latest upstream kernel available following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Please do not test the daily folder, 
but the one all the way at the bottom. Once you've tested the upstream kernel, 
please comment on which kernel version specifically you tested. If this bug is 
fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-v3.11-rc4

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why 
specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: needs-kernel-logs needs-upstream-testing regression-
potential

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Kernel crash when unplugging ExpressCard-to-USB adaptor

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[Bug 1073688] Re: Kernel crash when unplugging ExpressCard-to-USB adaptor

2012-12-09 Thread rduke15
Same problem, or similar enough to likely have the same cause:

Total system freeze when unplugging an expresscard (sata_sil24). No
mouse, no keyboard, no error. Screen remains visible, but doesn't
update. Needs hard reset.

I had an eSATA drive connected through the Expresscard eSATA adapter.
Unmounted the drive, powered down drive enclosure, disconnected esata
cable, then finally removed the expresscard. The logs (syslog and
kern.log) only show:

Dec  9 13:04:48 x200s kernel: [186036.733409] ata5: exception Emask 0x10 SAct 
0x0 SErr 0x8 action 0xe frozen
Dec  9 13:04:48 x200s kernel: [186036.733420] ata5: irq_stat 0x00100010, PHY 
RDY changed
Dec  9 13:04:48 x200s kernel: [186036.733428] ata5: SError: { 10B8B }
Dec  9 13:04:48 x200s kernel: [186036.733439] ata5: hard resetting link
Dec  9 13:04:50 x200s kernel: [186038.812104] ata5: SATA link down (SStatus 0 
SControl 0)

Nothing else. Next line is the normal boot message after the hard reset:
"kernel: imklog 5.8.6, log source = /proc/kmsg started."

$ uname -a
Linux x200s 3.2.0-34-generic #53-Ubuntu SMP Thu Nov 15 10:48:16 UTC 2012 x86_64 
x86_64 x86_64 GNU/Linux

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Title:
  Kernel crash when unplugging ExpressCard-to-USB adaptor

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[Bug 1073688] Re: Kernel crash when unplugging ExpressCard-to-USB adaptor

2012-11-13 Thread John Lindgren
Kernel 3.7-rc4 behaves exactly the same as 3.5.0-17.

** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  Kernel crash when unplugging ExpressCard-to-USB adaptor

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[Bug 1073688] Re: Kernel crash when unplugging ExpressCard-to-USB adaptor

2012-11-05 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.7 kernel[0] (Not a kernel in the daily directory) and install both
the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-
upstream-testing' tag.  Please only remove that one tag and leave the
other tags. This can be done by clicking on the yellow pencil icon next
to the tag located at the bottom of the bug description and deleting the
'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.  
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc4-raring/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Importance: Medium => High

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags added: needs-upstream-testing

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Title:
  Kernel crash when unplugging ExpressCard-to-USB adaptor

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[Bug 1073688] Re: Kernel crash when unplugging ExpressCard-to-USB adaptor

2012-11-05 Thread John Lindgren
# apport-collect 1073688

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
.ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 195, in 
_run_hook
exec(compile(fd.read(), hook, 'exec'), symb)
  File "/usr/share/apport/general-hooks/ubuntu.py", line 17, in 
import apport.hookutils
  File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 29, in 

from gi.repository import Gio, GLib
ImportError: No module named gi.repository
ERROR: hook /usr/share/apport/general-hooks/generic.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 195, in 
_run_hook
exec(compile(fd.read(), hook, 'exec'), symb)
  File "/usr/share/apport/general-hooks/generic.py", line 15, in 
import apport.hookutils, apport.fileutils
  File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 29, in 

from gi.repository import Gio, GLib
ImportError: No module named gi.repository
ERROR: hook /usr/share/apport/package-hooks/source_linux.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 195, in 
_run_hook
exec(compile(fd.read(), hook, 'exec'), symb)
  File "/usr/share/apport/package-hooks/source_linux.py", line 18, in 
import apport.hookutils
  File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 29, in 

from gi.repository import Gio, GLib
ImportError: No module named gi.repository
...

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (0.1 KB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): v

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
.ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 195, in 
_run_hook
exec(compile(fd.read(), hook, 'exec'), symb)
  File "/usr/share/apport/general-hooks/ubuntu.py", line 17, in 
import apport.hookutils
  File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 29, in 

from gi.repository import Gio, GLib
ImportError: No module named gi.repository
ERROR: hook /usr/share/apport/general-hooks/generic.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 195, in 
_run_hook
exec(compile(fd.read(), hook, 'exec'), symb)
  File "/usr/share/apport/general-hooks/generic.py", line 15, in 
import apport.hookutils, apport.fileutils
  File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 29, in 

from gi.repository import Gio, GLib
ImportError: No module named gi.repository
ERROR: hook /usr/share/apport/package-hooks/source_linux-meta.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 195, in 
_run_hook
exec(compile(fd.read(), hook, 'exec'), symb)
  File "/usr/share/apport/package-hooks/source_linux-meta.py", line 18, in 

import apport.hookutils
  File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 29, in 

from gi.repository import Gio, GLib
ImportError: No module named gi.repository
Traceback (most recent call last):
  File "/usr/bin/apport-cli", line 366, in 
if not app.run_argv():
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 639, in run_argv
return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 555, in 
run_update_report
response = self.ui_present_report_details(allowed_to_report)
  File "/usr/bin/apport-cli", line 205, in ui_present_report_details
self.collect_info()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 990, in 
collect_info
icthread.exc_raise()
  File "/usr/lib/python2.7/dist-packages/apport/REThread.py", line 66, in 
exc_raise
exec('raise self._exception[0], self._exception[1], self._exception[2]')
  File "/usr/lib/python2.7/dist-packages/apport/REThread.py", line 34, in run
self._retval = self.__target(*self.__args, **self.__kwargs)
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 123, in 
thread_collect_info
if report['ProblemType'] == 'Crash' and 'APPORT_IGNORE_OBSOLETE_PACKAGES' 
not in os.environ:
  File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
raise KeyError(key)
KeyError: 'ProblemType'

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1073688] Re: Kernel crash when unplugging ExpressCard-to-USB adaptor

2012-11-05 Thread John Lindgren
** Tags added: apport-collected

** Description changed:

  This is a somewhat complex problem and seems to be the combination of
  two separate bugs, one present in 12.04 (kernel 3.2.0-32-generic) and
  another new in 12.10 (kernel 3.5.0-17-generic).  The problem is seen
  when unplugging an Encore Electronics ENPUH-302 ExpressCard-to-USB
  adaptor, with a generic USB thumb drive attached, from a 64-bit Intel
  Atom system.
  
  On 12.04, I see this message logged 20 seconds after removing the card:
  "xhci_hcd :0b:00.0: Timeout while waiting for configure endpoint
  command".  If I plug the card in again during that 20 seconds, it is not
  recognized (dmesg says only "pciehp :00:1c.3:pcie04: Card present on
  Slot(35)").
  
  On 12.10, the problem is worse.  The same message ("Timeout while
  waiting ...") is logged 20 seconds after removing the card.  If I plug
  the card in again during that 20 seconds, I see an additional message
  that was not printed in 12.04: "pciehp :00:1c.3:pcie04: >Device
  :0b:00.0 already exists at :0b:00, cannot hot-add".  If I then
  unplug the card, the kernel dumps a crash report (a page fault triggered
  by pci_stop_bus_device()) to the screen and the system freezes.
  
  Attached are the following logs:
  
  12.04/dmesg-boot.log: dmesg output when booting system with (Ubuntu 12.04)
  12.04/dmesg-insert.log: dmesg output when plugging ExpressCard in-out-in-out 
(Ubuntu 12.04)
  12.04/lspci-out.log: "lspci -tv" output without ExpressCard inserted (Ubuntu 
12.04)
  12.04/lspci-in.log: "lspci -tv" output with ExpressCard inserted (Ubuntu 
12.04)
  12.10/dmesg-boot.log: dmesg output when booting system with (Ubuntu 12.10)
  12.10/dmesg-insert.log: dmesg output when plugging ExpressCard in-out-in 
(Ubuntu 12.10)
  12.10/lspci-out.log: "lspci -tv" output without ExpressCard inserted (Ubuntu 
12.10)
  12.10/lspci-in.log: "lspci -tv" output with ExpressCard inserted (Ubuntu 
12.10)
  12.10/kernel-dump.png: snapshot of monitor showing kernel crash dump (Ubuntu 
12.10)
  
  The testing system is the following Kontron COM on a custom board:
  
http://us.kontron.com/products/computeronmodules/com+express/com+express+compact/comecpv2.html
  
  Let me know if you need any more info.
  
  John Lindgren
+ --- 
+ Architecture: amd64
+ DistroRelease: Ubuntu 12.10
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+ Uname: Linux 3.5.0-17-generic x86_64
+ UserGroups:

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Title:
  Kernel crash when unplugging ExpressCard-to-USB adaptor

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