[Bug 1075764] Re: eog freezes computer
thanks, there is no error in those logs :-( did you get the issue? did you have to reboot? ** Changed in: eog (Ubuntu) Status: Incomplete = New ** Changed in: eog (Ubuntu) Importance: Undecided = Low -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1075764] Re: eog freezes computer
No I don't get the issue any more because removed eog a few weeks ago. On Tue, Dec 4, 2012 at 8:12 PM, Sebastien Bacher seb...@ubuntu.com wrote: thanks, there is no error in those logs :-( did you get the issue? did you have to reboot? ** Changed in: eog (Ubuntu) Status: Incomplete = New ** Changed in: eog (Ubuntu) Importance: Undecided = Low -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer Status in “eog” package in Ubuntu: New Bug description: Twice today when I switched back and forth between images eog froze my computer. Mouse could move but nothing responded to click or keyboard commands. Had to hard reset. Ubuntu 12.04 eog 3.4.2 --- ApportVersion: 2.0.1-0ubuntu14 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release i386 (20101007) Package: eog 3.4.2-0ubuntu1.1 PackageArchitecture: i386 ProcEnviron: TERM=xterm PATH=(custom, user) LANG=eo.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Tags: precise Uname: Linux 3.2.0-32-generic i686 UpgradeStatus: Upgraded to precise on 2012-06-30 (129 days ago) UserGroups: adm admin audio cdrom dialout lpadmin plugdev pulse pulse-access sambashare video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
ok, closing the bug, without logs got from the system just after getting the issue there is not a lot of we investigate ** Changed in: eog (Ubuntu) Status: New = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1075764] Re: eog freezes computer
Understood. In future would be ideal to request what is needed from the start. On Tue, Dec 4, 2012 at 11:51 PM, Sebastien Bacher seb...@ubuntu.com wrote: ok, closing the bug, without logs got from the system just after getting the issue there is not a lot of we investigate ** Changed in: eog (Ubuntu) Status: New = Invalid -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer Status in “eog” package in Ubuntu: Invalid Bug description: Twice today when I switched back and forth between images eog froze my computer. Mouse could move but nothing responded to click or keyboard commands. Had to hard reset. Ubuntu 12.04 eog 3.4.2 --- ApportVersion: 2.0.1-0ubuntu14 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release i386 (20101007) Package: eog 3.4.2-0ubuntu1.1 PackageArchitecture: i386 ProcEnviron: TERM=xterm PATH=(custom, user) LANG=eo.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Tags: precise Uname: Linux 3.2.0-32-generic i686 UpgradeStatus: Upgraded to precise on 2012-06-30 (129 days ago) UserGroups: adm admin audio cdrom dialout lpadmin plugdev pulse pulse-access sambashare video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
right, sorry about that, people helping on triaging do what they can but sometimes iterations are needed... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
what else is needed? sorry for the delay, there are more tickets in the system than people to deal with those... the log collected doesn't have lot of useful details. is the issue still happening to you? how do you trigger it, only with eog? if that happens again, could you add your /var/log/Xrg.0.log(.old) and syslog logs to the bug? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1075764] Re: eog freezes computer
That's fine. Just wanted to check whether were waiting on me. I have since removed eog because of repeated freezes. On Mon, Dec 3, 2012 at 9:31 PM, Sebastien Bacher seb...@ubuntu.com wrote: what else is needed? sorry for the delay, there are more tickets in the system than people to deal with those... the log collected doesn't have lot of useful details. is the issue still happening to you? how do you trigger it, only with eog? if that happens again, could you add your /var/log/Xrg.0.log(.old) and syslog logs to the bug? -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer Status in “eog” package in Ubuntu: Incomplete Bug description: Twice today when I switched back and forth between images eog froze my computer. Mouse could move but nothing responded to click or keyboard commands. Had to hard reset. Ubuntu 12.04 eog 3.4.2 --- ApportVersion: 2.0.1-0ubuntu14 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release i386 (20101007) Package: eog 3.4.2-0ubuntu1.1 PackageArchitecture: i386 ProcEnviron: TERM=xterm PATH=(custom, user) LANG=eo.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Tags: precise Uname: Linux 3.2.0-32-generic i686 UpgradeStatus: Upgraded to precise on 2012-06-30 (129 days ago) UserGroups: adm admin audio cdrom dialout lpadmin plugdev pulse pulse-access sambashare video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
the freezes are not likely to eog, whatever an image viewer does the system should handle it fine, it seems like a bug in the drivers and having the logs would still be useful if you feel like investigating a bit more the issue -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1075764] Re: eog freezes computer
having the logs would still be useful if you feel like investigating a bit more the issue I already sent logs as requested after the last crash. I tested a number of other image viewers and was not able to trigger a crash with them. But crash happened consistently with eog as described. So problem does seem to be specific to eog. On Mon, Dec 3, 2012 at 10:32 PM, Sebastien Bacher seb...@ubuntu.com wrote: the freezes are not likely to eog, whatever an image viewer does the system should handle it fine, it seems like a bug in the drivers and having the logs would still be useful if you feel like investigating a bit more the issue -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer Status in “eog” package in Ubuntu: Incomplete Bug description: Twice today when I switched back and forth between images eog froze my computer. Mouse could move but nothing responded to click or keyboard commands. Had to hard reset. Ubuntu 12.04 eog 3.4.2 --- ApportVersion: 2.0.1-0ubuntu14 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release i386 (20101007) Package: eog 3.4.2-0ubuntu1.1 PackageArchitecture: i386 ProcEnviron: TERM=xterm PATH=(custom, user) LANG=eo.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Tags: precise Uname: Linux 3.2.0-32-generic i686 UpgradeStatus: Upgraded to precise on 2012-06-30 (129 days ago) UserGroups: adm admin audio cdrom dialout lpadmin plugdev pulse pulse-access sambashare video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
thanks for the log but having the extra files requested in comment #5 would be useful as well -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1075764] Re: eog freezes computer
sure, attached are the logs On Mon, Dec 3, 2012 at 11:42 PM, Sebastien Bacher seb...@ubuntu.com wrote: thanks for the log but having the extra files requested in comment #5 would be useful as well -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer Status in “eog” package in Ubuntu: Incomplete Bug description: Twice today when I switched back and forth between images eog froze my computer. Mouse could move but nothing responded to click or keyboard commands. Had to hard reset. Ubuntu 12.04 eog 3.4.2 --- ApportVersion: 2.0.1-0ubuntu14 Architecture: i386 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release i386 (20101007) Package: eog 3.4.2-0ubuntu1.1 PackageArchitecture: i386 ProcEnviron: TERM=xterm PATH=(custom, user) LANG=eo.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Tags: precise Uname: Linux 3.2.0-32-generic i686 UpgradeStatus: Upgraded to precise on 2012-06-30 (129 days ago) UserGroups: adm admin audio cdrom dialout lpadmin plugdev pulse pulse-access sambashare video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions ** Attachment added: syslog https://bugs.launchpad.net/bugs/1075764/+attachment/3450991/+files/syslog ** Attachment added: Xorg.0.log https://bugs.launchpad.net/bugs/1075764/+attachment/3450992/+files/Xorg.0.log ** Attachment added: Xorg.0.log.old https://bugs.launchpad.net/bugs/1075764/+attachment/3450993/+files/Xorg.0.log.old -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
hello - this bug is marked incomplete. I provided the information asked for a month back - what else is needed? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1075764 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: eog (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
apport information ** Tags added: apport-collected precise ** Description changed: Twice today when I switched back and forth between images eog froze my computer. Mouse could move but nothing responded to click or keyboard commands. Had to hard reset. Ubuntu 12.04 eog 3.4.2 + --- + ApportVersion: 2.0.1-0ubuntu14 + Architecture: i386 + DistroRelease: Ubuntu 12.04 + InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release i386 (20101007) + Package: eog 3.4.2-0ubuntu1.1 + PackageArchitecture: i386 + ProcEnviron: + TERM=xterm + PATH=(custom, user) + LANG=eo.utf8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 + Tags: precise + Uname: Linux 3.2.0-32-generic i686 + UpgradeStatus: Upgraded to precise on 2012-06-30 (129 days ago) + UserGroups: adm admin audio cdrom dialout lpadmin plugdev pulse pulse-access sambashare video ** Attachment added: Dependencies.txt https://bugs.launchpad.net/bugs/1075764/+attachment/3426299/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1075764] Re: eog freezes computer
wow - nice automated system -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1075764 Title: eog freezes computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/1075764/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs