[Bug 107719] Re: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file
Original Reporter = https://launchpad.net/~topopardo-deactivatedaccount Carlos Fenollosa, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash sudo rm * ; sudo apt-get update sudo apt-get -y upgrade sudo apt-get -y install firefox-dbg sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: firefox (Ubuntu) Status: Confirmed = Invalid ** Changed in: firefox (Ubuntu) Assignee: Mozilla Bugs (mozilla-bugs) = (unassigned) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/107719 Title: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/107719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 107719] Re: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file
** Description changed: Binary package hint: firefox I must say that this has been really annoying. I was downloading a large file (the Feisty ISO, but that's not relevant) when firefox crashed because one of the Flash plugin bugs. I re-opened it, restored the session and the download manager trashed the data that I had already downloaded. It was 400 MB, an hour and a half downloading... The problem is that I was getting the file from a private mirror where I have to login in order to download anything. So, when firefox re-opened and tried to continue the download, it got a webpage saying permission - denied and OVERWROTE the previous data, replacing it with the damn php - file. + denied and OVERWROTE the previous data, replacing it with the php file. So, to sum up, the bug is the following: When firefox crashes, if it is trying to resume a download, don't trash the downloaded data. If it can't resume for some reason (in this case, because it got a php file instead an ISO image), tell the user what to do, or make a backup of the current data and then restart the download. ProblemType: Bug Architecture: i386 Date: Thu Apr 19 17:03:56 2007 DistroRelease: Ubuntu 7.04 Package: firefox 2.0.0.3+1-0ubuntu2 PackageArchitecture: i386 SourcePackage: firefox Uname: Linux vayralemine 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/107719 Title: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/107719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 107719] Re: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file
this looks reasonably enough to do upstream triage ** Changed in: firefox (Ubuntu) Status: Needs Info = Confirmed ** Tags added: mt-upstream -- When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file https://bugs.launchpad.net/bugs/107719 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 107719] Re: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file
I just tested it now with an AVI file, and it just ignored the avi.part file with data and re-started from the beginning, overwriting the .avi (which is empty). This time firefox didn't lose the previous data, so the user can rename the .avi.part to an .avi and then wget -c the previous download, but that's not the expected behaviour, I think. I've tried it on two sites that require HTTP authentication, and it never really resumes the previous file. When firefox crashes, I restart it and restore the session, the download manager starts to re-download the file. IMHO Firefox should either try to continue the download (saving the cookie from the download page that uses the HTTP authentication) or tell the user to login again on the page, click on the same file and then resume the download. What do you think? -- When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file https://bugs.launchpad.net/bugs/107719 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 107719] Re: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file
Thank you for your bug report. Has this only happened this one time? If not how often does this happen? Is this only on private mirrors or does it happen no matter where you are downloading something? ** Changed in: firefox (Ubuntu) Assignee: (unassigned) = Mozilla Bugs Status: Unconfirmed = Needs Info -- When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file https://bugs.launchpad.net/bugs/107719 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 107719] Re: When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file
** Attachment added: Dependencies.txt http://librarian.launchpad.net/7349686/Dependencies.txt -- When firefox is downloading a file, crashes and restarts the session, it deletes the previously downloaded file https://bugs.launchpad.net/bugs/107719 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
