[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2018-10-26 Thread rainsmith
First, switch to your root account, you can also use the terminal for
that root and you may visit
https://www.hptechnicalsupportphonenumbersusa.com/blog/hp-printer-in-
error-state/ for hp products.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2017-09-02 Thread peterstan
** Changed in: software-center (Ubuntu)
   Status: Triaged => Incomplete

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2017-06-10 Thread Elias Lattash
I'm having a Software Center crash; please see:
https://github.com/awesomeWM/awesome/issues/1828#issuecomment-307533174

Should I create a new issue for it?

** Bug watch added: github.com/awesomeWM/awesome/issues #1828
   https://github.com/awesomeWM/awesome/issues/1828

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2016-08-03 Thread Bug Watch Updater
Launchpad has imported 10 comments from the remote bug at
https://bugs.webkit.org/show_bug.cgi?id=123480.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2013-10-29T23:37:04+00:00 Sebastien Bacher wrote:

The issue has been reported on https://bugs.launchpad.net/ubuntu/+source
/software-center/+bug/1211887

The bug and duplicates don't have specific steps to reproduce, that's
happening with software-center which is a python-webkit user. The webkit
version is 1.10.2 but webkit2 updates seem to have similar issues

"#0  0x7fe1520211f9 in g_logv (log_domain=0x7fe14fd95d46 "Gdk", 
log_level=G_LOG_LEVEL_ERROR, format=, 
args=args@entry=0x7fff7b1b15c8) at 
/build/buildd/glib2.0-2.37.5/./glib/gmessages.c:989
domain = 0x0
data = 0x0
depth = 1
log_func = 0x7fe152020990 
domain_fatal_mask = 
masquerade_fatal = 0
test_level = 
was_fatal = 
was_recursion = 
msg = 0x4514600 "The program 'software-center' received an X Window 
System error.\nThis probably reflects a bug in the program.\nThe error was 
'BadDrawable (invalid Pixmap or Window parameter)'.\n  (Details: serial 3589 
"...
msg_alloc = 0x4514600 "The program 'software-center' received an X 
Window System error.\nThis probably reflects a bug in the program.\nThe error 
was 'BadDrawable (invalid Pixmap or Window parameter)'.\n  (Details: serial 
3589 "...
i = 2
#1  0x7fe152021342 in g_log (log_domain=log_domain@entry=0x7fe14fd95d46 
"Gdk", log_level=log_level@entry=G_LOG_LEVEL_ERROR, 
format=format@entry=0x7fe14fda1a08 "%s") at 
/build/buildd/glib2.0-2.37.5/./glib/gmessages.c:1025
args = {{gp_offset = 32, fp_offset = 48, overflow_arg_area = 
0x7fff7b1b16a0, reg_save_area = 0x7fff7b1b15e0}}
#2  0x7fe14fd74970 in _gdk_x11_display_error_event 
(display=display@entry=0x24240c0, error=error@entry=0x7fff7b1b1760) at 
/build/buildd/gtk+3.0-3.8.2/./gdk/x11/gdkdisplay-x11.c:2556
buf = "BadDrawable (invalid Pixmap or Window parameter)", '\000' 

msg = 
display_x11 = 0x24240c0
tmp_list = 
ignore = 0
#3  0x7fe14fd7f321 in gdk_x_error (xdisplay=0x2416b00, 
error=0x7fff7b1b1760) at /build/buildd/gtk+3.0-3.8.2/./gdk/x11/gdkmain-x11.c:303
error_display = 0x24240c0
manager = 
displays = 0x0
error = 0x7fff7b1b1760
xdisplay = 0x2416b00
#4  0x7fe14f829b9b in _XError (dpy=dpy@entry=0x2416b00, 
rep=rep@entry=0x43fc520) at ../../src/XlibInt.c:1581
rtn_val = 
event = {type = 0, xany = {type = 0, serial = 37841664, send_event = 
62914834, display = 0xe05, window = 33570313}, xkey = {type = 0, serial = 
37841664, send_event = 62914834, display = 0xe05, window = 33570313, root = 
140605681420488, subwindow = 0, time = 45003616, x = 806187680, y = 32737, 
x_root = 678147232, y_root = 32737, state = 37841664, keycode = 0, same_screen 
= 1408724085}, xbutton = {type = 0, serial = 37841664, send_event = 62914834, 
display = 0xe05, window = 33570313, root = 140605681420488, subwindow = 0, time 
= 45003616, x = 806187680, y = 32737, x_root = 678147232, y_root = 32737, state 
= 37841664, button = 0, same_screen = 1408724085}, xmotion = {type = 0, serial 
= 37841664, send_event = 62914834, display = 0xe05, window = 33570313, root = 
140605681420488, subwindow = 0, time = 45003616, x = 806187680, y = 32737, 
x_root = 678147232, y_root = 32737, state = 37841664, is_hint = 0 '\000', 
same_screen = 1408724085}, xcrossing = {type = 0, serial = 37841664, send
 _event = 62914834, display = 0xe05, window = 33570313, root = 140605681420488, 
subwindow = 0, time = 45003616, x = 806187680, y = 32737, x_root = 678147232, 
y_root = 32737, mode = 37841664, detail = 0, same_screen = 1408724085, focus = 
32737, state = 5}, xfocus = {type = 0, serial = 37841664, send_event = 
62914834, display = 0xe05, window = 33570313, mode = 1337051336, detail = 
32737}, xexpose = {type = 0, serial = 37841664, send_event = 62914834, display 
= 0xe05, window = 33570313, x = 1337051336, y = 32737, width = 0, height = 0, 
count = 45003616}, xgraphicsexpose = {type = 0, serial = 37841664, send_event = 
62914834, display = 0xe05, drawable = 33570313, x = 1337051336, y = 32737, 
width = 0, height = 0, count = 45003616, major_code = 0, minor_code = 
806187680}, xnoexpose = {type = 0, serial = 37841664, send_event = 62914834, 
display = 0xe05, drawable = 33570313, major_code = 1337051336, minor_code = 
32737}, xvisibility = {type = 0, serial = 37841664, send_event = 62914834, 
displa
 y = 0xe05, window = 33570313, state = 1337051336}, xcreatewindow = {type = 0, 
serial = 37841664, send_event = 62914834, display = 0xe05, parent = 33570313, 
window = 140605681420488, x = 0, 

[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2015-12-18 Thread Rodney Dawes
** No longer affects: software-center

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2015-10-09 Thread Lysenko Denis
** Changed in: software-center (Ubuntu)
 Assignee: adam thye (adam-adam-johannes) => (unassigned)

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2015-10-04 Thread adam thye
** Changed in: software-center (Ubuntu)
 Assignee: (unassigned) => adam thye (adam-adam-johannes)

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2015-03-09 Thread Mathew Hodson
** Changed in: software-center
 Assignee: Irfan Fauzan (irfan-it2988) = (unassigned)

** Changed in: software-center (Ubuntu)
 Assignee: Irfan Fauzan (irfan-it2988) = (unassigned)

** Changed in: webkitgtk (Ubuntu)
 Assignee: Irfan Fauzan (irfan-it2988) = (unassigned)

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  software-center crashed with signal 5 with WebKit 2.0+

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2015-02-15 Thread Mathew Hodson
** Tags removed: saucy

** Project changed: webkit = webkit-open-source

** Tags added: testcase

** Package changed: webkit (Ubuntu) = webkitgtk (Ubuntu)

** Tags added: metabug

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2014-05-10 Thread Irfan Fauzan
** Changed in: webkit (Ubuntu)
 Assignee: (unassigned) = Irfan Fauzan (irfan-it2988)

** Changed in: software-center (Ubuntu)
 Assignee: (unassigned) = Irfan Fauzan (irfan-it2988)

** Changed in: software-center
 Assignee: (unassigned) = Irfan Fauzan (irfan-it2988)

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2014-03-21 Thread Alberto Salvia Novella
** Changed in: software-center (Ubuntu)
   Status: Confirmed = Triaged

** Changed in: webkit (Ubuntu)
   Status: Confirmed = Triaged

** Changed in: software-center (Ubuntu)
   Importance: Medium = Critical

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-12-07 Thread Bug Watch Updater
** Changed in: webkit
   Status: New = Fix Released

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-12-05 Thread Sasa Paporovic
In respect to the comments above also adding saucy tag.

** Tags added: saucy

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-12-05 Thread Sasa Paporovic
In respect to duplicate

https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1251814

trusty is also affected.

Adding tag.

** Tags added: trusty

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-11-25 Thread Ubuntu QA Website
This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1163886

** Tags added: iso-testing

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-11-05 Thread Iain Lane
** Bug watch added: bugs.webkit.org/ #123480
   https://bugs.webkit.org/show_bug.cgi?id=123480

** Also affects: webkit via
   https://bugs.webkit.org/show_bug.cgi?id=123480
   Importance: Unknown
   Status: Unknown

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-11-05 Thread Bug Watch Updater
** Changed in: webkit
   Status: Unknown = New

** Changed in: webkit
   Importance: Unknown = Medium

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  software-center crashed with signal 5 with WebKit 2.0+

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-10-28 Thread Rodney Dawes
** Also affects: webkit (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: webkit (Ubuntu)
   Status: New = Confirmed

** Changed in: webkit (Ubuntu)
   Importance: Undecided = Critical

** Changed in: software-center (Ubuntu)
   Importance: Critical = Medium

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  software-center crashed with signal 5 with WebKit 2.0+

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-10-26 Thread Dmitrijs Ledkovs
Steps to reproduce:

1) Download Ubuntu Desktop 13.10 i386 release (disk id 20131016.1), download 
links at
http://iso.qa.ubuntu.com/qatracker/milestones/305/builds/55929/downloads

2) Using Virtual Machine Manager - set a VM to have little RAM, e.g. 798
MB, boot from the above iso.

3) Click try ubuntu

4) Enable repositories:
- edit /etc/apt/sources.list to add universe component
- Enable gnome3 ppa:
sudo add-apt-repository ppa:gnome3-team/gnome3

4) update  dist-upgrade

5) Click on Ubuntu Software Centre icon from the launcher

It will appear to be loading, the UI will be fully rendered, but the
full-width banner, which is white. The window goes gray, and disappears.
There is a crash file generated for software-center in  /var/crash/.

I can provide remote access to this VM, crash-files, and/or recompile
packages with debug symbols as needed.

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  software-center crashed with signal 5 with WebKit 2.0+

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-10-26 Thread Adolfo Jayme Barrientos
As this is blocking webkit and other updated software (LP: #1186558)
from entering the archive, bumping importance as per
https://wiki.ubuntu.com/Bugs/Importance.

** Changed in: software-center (Ubuntu)
   Importance: High = Critical

** Description changed:

- software center crashes when I open it
+ software center crashes when I open it.
+ 
+ === Steps to reproduce: (from xnox) ===
+ 
+ 1) Download Ubuntu Desktop 13.10 i386 release (disk id 20131016.1), download 
links at
+ http://iso.qa.ubuntu.com/qatracker/milestones/305/builds/55929/downloads
+ 
+ 2) Using Virtual Machine Manager - set a VM to have little RAM, e.g. 798
+ MB, boot from the above iso.
+ 
+ 3) Click try ubuntu
+ 
+ 4) Enable repositories:
+ - edit /etc/apt/sources.list to add universe component
+ - Enable gnome3 ppa:
+ sudo add-apt-repository ppa:gnome3-team/gnome3
+ 
+ 4) update  dist-upgrade
+ 
+ 5) Click on Ubuntu Software Centre icon from the launcher
+ 
+ It will appear to be loading, the UI will be fully rendered, but the
+ full-width banner, which is white. The window goes gray, and disappears.
+ There is a crash file generated for software-center in /var/crash/.
+ 
+ ===
  
  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: software-center 5.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
  Uname: Linux 3.8.0-16-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu5
  Architecture: amd64
  CrashCounter: 1
  Date: Wed Apr  3 14:15:24 2013
  Disassembly: = 0x7f104ac4f2c5:   Cannot access memory at address 
0x7f104ac4f2c5
  ExecutablePath: /usr/share/software-center/software-center
  InstallationDate: Installed on 2012-10-23 (161 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python2.7
  MarkForUpload: True
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center
  Signal: 5
  SourcePackage: software-center
  Stacktrace:
-  #0  0x7f104ac4f2c5 in ?? ()
-  No symbol table info available.
-  Cannot access memory at address 0x7fff92459230
+  #0  0x7f104ac4f2c5 in ?? ()
+  No symbol table info available.
+  Cannot access memory at address 0x7fff92459230
  StacktraceTop: ?? ()
  ThreadStacktrace:
-  .
-  Thread 11 (LWP 16319):
-  #0  0x7f104c563ca4 in ?? ()
-  No symbol table info available.
-  Cannot access memory at address 0x7f1017021e40
+  .
+  Thread 11 (LWP 16319):
+  #0  0x7f104c563ca4 in ?? ()
+  No symbol table info available.
+  Cannot access memory at address 0x7f1017021e40
  Title: software-center crashed with signal 5
  UpgradeStatus: Upgraded to raring on 2013-04-01 (1 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

** Also affects: software-center
   Importance: Undecided
   Status: New

** Changed in: software-center
   Status: New = Confirmed

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-10-21 Thread Vlad
Also confirm this error is present in Ubuntu Gnome 13.10 final release.
I just installed it, updated everything and, sometimes, software-center
crashes. Only first time it crashed it offered to send a crash reports;
following times it just crashes. This is what I get if run software-
center on the prompt and it crashes:

2013-10-21 09:51:12,019 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 
'None'
2013-10-21 09:51:12,394 - softwarecenter.region - WARNING - failed to use 
geoclue: 'org.freedesktop.DBus.GLib.UnmappedError.GeoclueErrorQuark.Code1: 
Geoclue master client has no usable Address providers'
2013-10-21 09:51:12,558 - softwarecenter.backend.reviews - WARNING - Could not 
get usefulness from server, no username in config file
2013-10-21 09:51:12,561 - softwarecenter.plugin - INFO - activating plugin 
'module 'webapps_activation' from 
'/usr/share/software-center/softwarecenter/plugins/webapps_activation.pyc''
2013-10-21 09:51:12,567 - softwarecenter.fixme - WARNING - logs to the root 
logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51, 'find_module')'
2013-10-21 09:51:12,567 - root - ERROR - Could not find any typelib for 
LaunchpadIntegration
2013-10-21 09:51:12,597 - softwarecenter.db.pkginfo_impl.aptcache - INFO - 
aptcache.open()

(software-center:11780): Gdk-ERROR **: The program 'software-center' received 
an X Window System error.
This probably reflects a bug in the program.
The error was 'BadDrawable (invalid Pixmap or Window parameter)'.
  (Details: serial 2052 error_code 9 request_code 62 minor_code 0)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the GDK_SYNCHRONIZE environment
   variable to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)
Trace/breakpoint trap (core dumped)

This is what I get when it does not crashes:

2013-10-21 09:52:51,043 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 
'None'
2013-10-21 09:52:51,239 - softwarecenter.region - WARNING - failed to use 
geoclue: 'org.freedesktop.DBus.GLib.UnmappedError.GeoclueErrorQuark.Code1: 
Geoclue master client has no usable Address providers'
2013-10-21 09:52:51,416 - softwarecenter.backend.reviews - WARNING - Could not 
get usefulness from server, no username in config file
2013-10-21 09:52:51,417 - softwarecenter.plugin - INFO - activating plugin 
'module 'webapps_activation' from 
'/usr/share/software-center/softwarecenter/plugins/webapps_activation.pyc''
2013-10-21 09:52:51,421 - softwarecenter.fixme - WARNING - logs to the root 
logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51, 'find_module')'
2013-10-21 09:52:51,420 - root - ERROR - Could not find any typelib for 
LaunchpadIntegration
2013-10-21 09:52:51,449 - softwarecenter.db.pkginfo_impl.aptcache - INFO - 
aptcache.open()
2013-10-21 09:52:52,911 - softwarecenter.fixme - WARNING - logs to the root 
logger: '('/usr/share/software-center/softwarecenter/utils.py', 271, 
'get_title_from_html')'
2013-10-21 09:52:52,911 - root - WARNING - failed to parse: 'div 
style=background-color: #161513; width:1680px; height:200px;
 div style=background: 
url('/site_media/exhibits/2013/09/AAMFP_Leaderboard_700x200_1.jpg') top left 
no-repeat; width:700px; height:200px;/div
/div' ('ascii' codec can't encode character u'\xa0' in position 70: ordinal 
not in range(128))
2013-10-21 09:52:57,621 - softwarecenter.region - WARNING - failed to use 
geoclue: 'org.freedesktop.DBus.GLib.UnmappedError.GeoclueErrorQuark.Code1: 
Geoclue master client has no usable Address providers'
2013-10-21 09:52:59,085 - softwarecenter.db.utils - INFO - 
software-center-agent finished with status 0

I installed Ubuntu Gnome 13.10 final twice in the same machine and both
times software-center crashed. Machine is a Dell XPS 15 (L521x). Haven't
tried any workaround yet. I prefer to wait and see bug is corrected
(after all, when it crashes, I relaunch it and it usually works the
second time). Thanks to the developers working on this bug.

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Re: [Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-10-21 Thread Jack Ramsay
What I did is went to updates and told it to install prerealease updates it
fixed it after I updated
On Oct 21, 2013 10:11 AM, Vlad 1163...@bugs.launchpad.net wrote:

 Also confirm this error is present in Ubuntu Gnome 13.10 final release.
 I just installed it, updated everything and, sometimes, software-center
 crashes. Only first time it crashed it offered to send a crash reports;
 following times it just crashes. This is what I get if run software-
 center on the prompt and it crashes:

 2013-10-21 09:51:12,019 - softwarecenter.ui.gtk3.app - INFO - setting up
 proxy 'None'
 2013-10-21 09:51:12,394 - softwarecenter.region - WARNING - failed to use
 geoclue: 'org.freedesktop.DBus.GLib.UnmappedError.GeoclueErrorQuark.Code1:
 Geoclue master client has no usable Address providers'
 2013-10-21 09:51:12,558 - softwarecenter.backend.reviews - WARNING - Could
 not get usefulness from server, no username in config file
 2013-10-21 09:51:12,561 - softwarecenter.plugin - INFO - activating plugin
 'module 'webapps_activation' from
 '/usr/share/software-center/softwarecenter/plugins/webapps_activation.pyc''
 2013-10-21 09:51:12,567 - softwarecenter.fixme - WARNING - logs to the
 root logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51,
 'find_module')'
 2013-10-21 09:51:12,567 - root - ERROR - Could not find any typelib for
 LaunchpadIntegration
 2013-10-21 09:51:12,597 - softwarecenter.db.pkginfo_impl.aptcache - INFO -
 aptcache.open()

 (software-center:11780): Gdk-ERROR **: The program 'software-center'
 received an X Window System error.
 This probably reflects a bug in the program.
 The error was 'BadDrawable (invalid Pixmap or Window parameter)'.
   (Details: serial 2052 error_code 9 request_code 62 minor_code 0)
   (Note to programmers: normally, X errors are reported asynchronously;
that is, you will receive the error a while after causing it.
To debug your program, run it with the GDK_SYNCHRONIZE environment
variable to change this behavior. You can then get a meaningful
backtrace from your debugger if you break on the gdk_x_error()
 function.)
 Trace/breakpoint trap (core dumped)

 This is what I get when it does not crashes:

 2013-10-21 09:52:51,043 - softwarecenter.ui.gtk3.app - INFO - setting up
 proxy 'None'
 2013-10-21 09:52:51,239 - softwarecenter.region - WARNING - failed to use
 geoclue: 'org.freedesktop.DBus.GLib.UnmappedError.GeoclueErrorQuark.Code1:
 Geoclue master client has no usable Address providers'
 2013-10-21 09:52:51,416 - softwarecenter.backend.reviews - WARNING - Could
 not get usefulness from server, no username in config file
 2013-10-21 09:52:51,417 - softwarecenter.plugin - INFO - activating plugin
 'module 'webapps_activation' from
 '/usr/share/software-center/softwarecenter/plugins/webapps_activation.pyc''
 2013-10-21 09:52:51,421 - softwarecenter.fixme - WARNING - logs to the
 root logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51,
 'find_module')'
 2013-10-21 09:52:51,420 - root - ERROR - Could not find any typelib for
 LaunchpadIntegration
 2013-10-21 09:52:51,449 - softwarecenter.db.pkginfo_impl.aptcache - INFO -
 aptcache.open()
 2013-10-21 09:52:52,911 - softwarecenter.fixme - WARNING - logs to the
 root logger: '('/usr/share/software-center/softwarecenter/utils.py', 271,
 'get_title_from_html')'
 2013-10-21 09:52:52,911 - root - WARNING - failed to parse: 'div
 style=background-color: #161513; width:1680px; height:200px;
  div style=background:
 url('/site_media/exhibits/2013/09/AAMFP_Leaderboard_700x200_1.jpg') top
 left no-repeat; width:700px; height:200px;/div
 /div' ('ascii' codec can't encode character u'\xa0' in position 70:
 ordinal not in range(128))
 2013-10-21 09:52:57,621 - softwarecenter.region - WARNING - failed to use
 geoclue: 'org.freedesktop.DBus.GLib.UnmappedError.GeoclueErrorQuark.Code1:
 Geoclue master client has no usable Address providers'
 2013-10-21 09:52:59,085 - softwarecenter.db.utils - INFO -
 software-center-agent finished with status 0

 I installed Ubuntu Gnome 13.10 final twice in the same machine and both
 times software-center crashed. Machine is a Dell XPS 15 (L521x). Haven't
 tried any workaround yet. I prefer to wait and see bug is corrected
 (after all, when it crashes, I relaunch it and it usually works the
 second time). Thanks to the developers working on this bug.

 --
 You received this bug notification because you are subscribed to a
 duplicate bug report (1210918).
 https://bugs.launchpad.net/bugs/1163886

 Title:
   software-center crashed with signal 5 with WebKit 2.0+

 Status in “software-center” package in Ubuntu:
   Confirmed

 Bug description:
   software center crashes when I open it

   ProblemType: Crash
   DistroRelease: Ubuntu 13.04
   Package: software-center 5.6.0-0ubuntu1
   ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
   Uname: Linux 3.8.0-16-generic x86_64
   NonfreeKernelModules: wl
   ApportVersion: 2.9.2-0ubuntu5
   Architecture: amd64
   CrashCounter: 1
   

[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-10-19 Thread Migueltsilva
I confirm that this error appear in a clean install Ubuntu Gnome 13.10 final 
release.
Workarround works fine. Thanks Herbet.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-10-12 Thread Reinhard Hafenscher
Running Ubuntu Gnome 13.10 Beta with Gnome 3.10 I get this bug.
Workaround from Herbert Junior seems to solve the issue.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-09-29 Thread Eugene
Herbert Junior, Thanks!

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-09-20 Thread Jade J. Munkey
Kudos to Herbert Junior, his suggestion above has resolved this issue
for me.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-09-20 Thread Jade J. Munkey
This has only affected me since using gnome 3 desktop.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-27 Thread Étienne BERSAC
I confirm this bug with saucy.

$ apt-cache policy software-center
software-center:
  Installed: 13.08-0ubuntu1
  Candidate: 13.08-0ubuntu1

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-25 Thread Jason Smith
Experienced this bug this morning with up to date install w/Gnome PPA.
Comment from Tim on comment #31 resolved bug.  Thanks!

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-25 Thread zeitan
The workaround in comment #31 fixed the problem for me also.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-25 Thread Edson T. Marques
I had this problem too and I reported another bug (my mistake)... so I
read all this stuff and decided to play with this #31 comment
workaround... and it worked for me too.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-25 Thread Blaster
Thanks Tim. #31 fixed the bug for me.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-14 Thread Tim
dobey,
  In _HtmlRenderer there is a call: 
self.view.set_size_request(-1, ExhibitBanner.MAX_HEIGHT)

In the case where software-center crashes this results in a size request
of (1,200). If I manually set the width in this line to = 835 then the
crash does not happen.  I am not sure if the webkit view is failing to
get the parent width or if the offscreen image has not finished
rendering.

fwiw, I can reliably reproduce this on my slowish laptop, but not at all
on my faster desktop. I will get you an updated stacktrace in a bit.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-14 Thread Roman Brodylo
Thanks for your efforts dobey,
but:
workarounds help me getting this stuff to work and that's what it's all about, 
isn't it?
I am helping as good as I can sending a report EVERY time I experience a crash. 
If usable information is missing I'm sorry but I'm not the programmer - maybe 
the trigger to apport needs some rewiring?
I hope that the mere amount of crashes helps in assessing how hard bugs are 
hitting users and how urgent a fix is needed.

Keep up the good work. Thanks again.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-14 Thread Smot
I don't know if the attached file will help - it's a debug log from 
software-center obtained by running this:
software-center --debug 2software-center.log



** Attachment added: software-center.log
   
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1163886/+attachment/3772732/+files/software-center.log

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-13 Thread Rodney Dawes
Everyone, if you don't have a new stack trace with debug symbols to add
to the bug, please don't comment to say that it affects you or that a
supposed workaround makes it usable for you. It is not at all helpful to
discovering what is actually causing the bug.

I have tried every mentioned thing in this report which claims to result
in a crashing software-center, but am unable to get it to crash. I'm
sorry if it is crashing for some of you, but a bug which a developer
cannot reproduce locally, or which is not obvious through other means
(possibly with a full debugging stack trace, though not guaranteed to
be, for example), the bug can't be fixed. If anyone who is seeing the
crash, and has sufficient skills to understand the code in question, and
has signed the Canonical CLA, can create a patch which does fix the
problem, it is likely to be accepted. Attaching a patch which comments
out a single line of code, which doesn't do what you think it does,
however, is not an acceptable solution.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-05 Thread Willem Hobers
Just tried the work-around provided by Tim (darkxst) in comment #31).
Just installed a programme with the software center and it did nog
crash. So, it seems, Tim's work-around is correct. Thanks Tim.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-04 Thread SadHad
solution provided by Tim (darkxst) (#31) worked for me.  thanks Tim

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-08-01 Thread Tim
I believe the solution offered by Kirill works for me as well. I haven't
had any crashes since. Nothing was upgraded, one package was obsolete
and removed.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-30 Thread Kirill
to day, i am send:
apt-get install libwebp2
its write, what install 0 package and 21 package don't upgraded
?
PROFIT. 
software-center work.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-28 Thread Roman Brodylo
Ever since implementing the workaround from #31 (thanks Tim(darkxst) I've been 
able to start software center. Nevertheless it crashes often when installing 
new programs. But it seems to install. 
But that just can't be it. If you have to implement workarounds to use very 
BASIC FUNCTIONS, the system has been rendered virtually useless for everyone 
except dedicated or specialist or technical folks. And because we're so happy 
to have found a workaround for our problems, we overlook the fact that the 
broad userbase must be deserting the Gnome desktop because aforementioned basic 
functionality isn't working, and ESSENTIAL FUNCTIONS like connectivity via 
Online Accounts aren't working without at least evil glitches.

Canonical has done a great deal for Linux, but we also shouldn't forget
they achieved this by deriving from the very best that was already
there: developers, users, Debian(!) ...

I find it very disturbing that Canonical is leaving Gnome in such a
dismal state - and it feels a little bit like the arrogant stance of
some big proprietary players (bullies): take it or leave it.

Is this the new Bug #1?

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-25 Thread Steve Desert
Open terminal and run software center the following way: software-center 
--force-rtl
I have gnome 3.8 and it's working for me :)
Try it

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-22 Thread Stephen Holley JR
I don't know if this will help or not, but when I uninstalled gnome 3.8
and took the ppa:gnome3-team/gnome3 off of my sources list, it
completely stopped crashing.

Before I uninstalled gnome 3.8, I had tried reinstalling and purging the
software center through both apt-get and synaptic.

Once I downgraded back to the original gnome version that came with
Ubuntu 13.04, it started working perfectly.

I hope this helps and I hope I am posting in the correct place.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-15 Thread Tim
actually comment #26 has the trace.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-15 Thread Tim
dobey,
   I attached a stack trace back in comment #29. I was never able to get a 
useful python stack trace however.

with regards to cache, once the piston-helper data is successfully
cached, software-center no longer crashes on startup. As soon as you
clear it it will crash again.

I can reproduce the crash about 9/10 times on laptop (wifi) but only
maybe 1/3 times on my faster desktop with direct internet connection
(using Webkit 2.0).

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Title:
  software-center crashed with signal 5 with WebKit 2.0+

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-12 Thread Rodney Dawes
Can anyone get a useful full stack trace with debug symbols?

There's still no really useful information in the bug, and the suggested
workaround still makes no sense. People removing the cache /may/ have
had some corrupt data in the cache, but there is no clear indication of
that being so. The cache removal and commenting that one line, are
placebos.

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  software-center crashed with signal 5 with WebKit 2.0+

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Re: [Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-12 Thread Brian Visel
No, they are not placebos.  Placebos do not work with code, the code
doesn't care whether you believe or not.

I can't vouch for the veracity of the cache clearing -- I did nothing of
the sort.  However, commenting that one line made it so that the
software center started.

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  software-center crashed with signal 5 with WebKit 2.0+

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-12 Thread Brian Visel
..and now I can vouch for the veracity of the cache removal.  It does
indeed reproduce the crash.

If software center is crashing:
 * comment out self.exhibit_banner.set_exhibits([FeaturedExhibit()]) in 
lobbyview.py
 * start software center (it runs)
 * stop software center
 * uncomment self.exhibit_banner.set_exhibits([FeaturedExhibit()]) in 
lobbyview.py
 * start software center (it runs)
 * stop software center
 * rm ~/.cache/software-center/piston-helper/*
 * start software center (it crashes)

..I'm not sure I did the stack trace correctly.  I installed apport-
retrace then ran apport-cli and updated the crash report with debug
symbols.

** Attachment added: stack trace
   
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1163886/+attachment/3734669/+files/_usr_share_software-center_software-center.1000.crash

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-12 Thread Brian Visel
..did you see that Tim (darkxst) in comment #29 said he had traced it to
a race condition where the image isn't yet available at the time the
attempt to display it is made?  ..that makes commenting out that line
perfectly logical.  If you don't attempt to display an image before it
is loaded, you don't get a crash.

..I was a little offended by the 'placebo' comment, sorry if I seem a
bit snippy.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-12 Thread Brian Visel
Bear in mind I am running the Gnome3 PPA, as others generally are in
this bug.

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[Bug 1163886] Re: software-center crashed with signal 5 with WebKit 2.0+

2013-07-09 Thread Jeremy Bicha
** Summary changed:

- software-center crashed with signal 5 with the GNOME3 PPA on 13.04
+ software-center crashed with signal 5 with WebKit 2.0+

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