[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-10-05 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-06 Thread Matej Kovacic
Damn, now I boot back into the old kernel (3.5.0-31), but it seems
suspend is not working anymore. I close the laptop, it seems it is in
suspend mode, but after few hours battery is completely drained...

I just removed 3.11 kernel (sudo apt-get remove --purge linux-
headers-3.11.0-031100rc3 linux-headers-3.11.0-031100rc3-generic linux-
image-3.11.0-031100rc3-generic)... will se how it will work now.

BTW, when booting into old kernel, I get two errors, one is connected
with suspend and other with ubuntu-one sync tool (I was not paying too
much attention on details).

Will try to reboot after 3.11 kernel was removed and see if it is
working... Will also try new ISO in a few days.

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-06 Thread Matej Kovacic
Damn, damn, damn. I found one what is the problem now. Laptop says
battery is not present. It seems BIOS after update (to F.22) does not
recognize a battery anymore! That is the reason why looked like suspend
was not working.

I understand this is not a kernel prob,em anymore, but is there any
suggestion what to do? On a HP website it was stated that when you
upgrade BIOS to newer version, you cannot downgrade anymore...

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-06 Thread Christopher M. Penalver
** Tags removed: kernel-bug-exists-upstream-v3.10-rc5
** Tags added: kernel-bug-exists-upstream-v3.10-rc4

** Tags removed: needs-upstream-testing

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-05 Thread Matej Kovacic
I installed it with:

sudo dpkg -i linux-
image-3.11.0-031100rc3-generic_3.11.0-031100rc3.201307290035_amd64.deb
linux-
headers-3.11.0-031100rc3-generic_3.11.0-031100rc3.201307290035_amd64.deb
linux-headers-3.11.0-031100rc3_3.11.0-031100rc3.201307290035_all.deb

But I got an error:
bcmwl-kernel-source 6.20.155.1+bdcom-0ubuntu6: bcmwl kernel module failed to 
build (this bug  is already in Launchpad).

In console there was this text (among the others)
W: Possible missing firmware /lib/firmware/rtl_nic/rtl8168g-3.fw for module 
r8169
W: Possible missing firmware /lib/firmware/rtl_nic/rtl8106e-2.fw for module 
r8169
W: Possible missing firmware /lib/firmware/rtl_nic/rtl8411-2.fw for module r8169

Now I will try to boot in a new kernel anyway...

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-05 Thread Matej Kovacic
Well, I tried, and it is still not working.

First of all, it boots into a new kernel (uname -a says Linux cryptopia
3.11.0-031100rc3-generic #201307290035 SMP Mon Jul 29 04:36:40 UTC 2013
x86_64 x86_64 x86_64 GNU/Linux), but there is no wireless network and
just after the boot I have got an arror There was an error during
installing bcmwl-kernel-source.

I tried to suspend, and it does not suspend at all (it just logoff when
I close the laptop). So when I go back from suspend (when I open
laptop again), it is working (it shows login screen). But I am pretty
sure it is working only because there is no wireless modules. It seems
wireless modules are really source of troubles.

Meanwhile... I noticed, that when I am at my office's wireless network
(we have Ruckus wi-fi), wireless (under working kernel) is working just
fine for me, but all others get a lot of dropped packets. It seems my
wireless card (firmware actually) is causing some real troubles. It was
not the case wit some older Ubuntu (11.x). Just for a notice.

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-05 Thread Christopher M. Penalver
Matej Kovacic, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications-Accessories-Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux replace-with-bug-number

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-03 Thread Christopher M. Penalver
Matej Kovacic, thank you for updating your BIOS. Could you please test
the latest mainline kernel via http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.11-rc3-saucy/ ?

** Tags removed: bios-outdated-f.20
** Tags added: latest-bios-f.22

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-08-01 Thread Matej Kovacic
I updated BIOS to F.22, but it is the same. I also tried kernel 3.8.0-28
(with old and new BIOS), and it is almost the same.

The only difference is, that when I press ctrl-alt-F7, I came back to
GUI console, but network is completely down (disabled), I cannot
enable it in Network Manager.

BTW: sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
says:

68AFU Ver. F.22
06/14/2012

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Title:
  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-07-21 Thread Christopher M. Penalver
Matej Kovacic, as per
http://h2.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=encc=usprodNameId=4222535prodTypeId=321957prodSeriesId=4222577swLang=13taskId=135swEnvOID=2020
an update is available for your BIOS (F.20). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-f.20 kernel-bug-exists-upstream-v3.10-rc5
needs-upstream-testing regression-release

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-06-14 Thread Matej Kovacic
Problem still exists with the lattest kernel: 3.8.0-25-generic
#37-Ubuntu SMP Thu Jun 6 20:47:07 UTC 2013 x86_64 x86_64 x86_64
GNU/Linux


Tag: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-06-14 Thread Matej Kovacic
apport information

** Tags added: apport-collected

** Description changed:

  I have HP ProBook 5320m, which was working with Ubuntu 12.10 just fine.
  I am using LUKS encryption of the whole hard disk (except /boot
  partition, of course) and additional /home user encryption.
  
  However, I upgraded to 13.04 and after suspend laptop crashes (when I
  try to power it up again).
  
  Here is the screenschoot of what happens:
  http://matthai.owca.info/13-04_suspend_HP_ProBook5320m_bug.jpg
  
- It says something about being unable to handle NULL pointer dereference,
- and the it seems there is an error/crash in iwconfig. Any idea what
- could be wrong?
+ It says something about being unable to handle NULL pointer dereference, and 
the it seems there is an error/crash in iwconfig. Any idea what could be wrong?
+ --- 
+ ApportVersion: 2.9.2-0ubuntu8.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  matej  3228 F pulseaudio
+ DistroRelease: Ubuntu 13.04
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=b13c5ba7-5be9-4101-97e6-faef5be64124
+ InstallationDate: Installed on 2011-10-21 (601 days ago)
+ InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110426)
+ MachineType: Hewlett-Packard HP ProBook 5320m
+ MarkForUpload: True
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-25-generic 
root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
+ RelatedPackageVersions:
+  linux-restricted-modules-3.8.0-25-generic N/A
+  linux-backports-modules-3.8.0-25-generic  N/A
+  linux-firmware1.106
+ Tags:  raring
+ Uname: Linux 3.8.0-25-generic x86_64
+ UpgradeStatus: Upgraded to raring on 2013-05-20 (24 days ago)
+ UserGroups: adm admin audio cdrom debian-tor dialout kismet libvirtd lpadmin 
plugdev sambashare vboxusers
+ dmi.bios.date: 06/25/2010
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68AFU Ver. F.02
+ dmi.board.name: 149B
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 82.10
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68AFUVer.F.02:bd06/25/2010:svnHewlett-Packard:pnHPProBook5320m:pvr:rvnHewlett-Packard:rn149B:rvrKBCVersion82.10:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP ProBook 5320m
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1182223/+attachment/3703179/+files/AlsaInfo.txt

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-06-10 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.  
Once testing of the upstream kernel is complete, please mark this bug as 
Confirmed.


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc5-saucy/

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

** Tags added: raring regression-update

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-06-08 Thread Ma Xiaojun
** Package changed: software-properties (Ubuntu) = linux-meta (Ubuntu)

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  HP ProBook 5320m crashes after suspend

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-06-08 Thread Brad Figg
** Package changed: linux-meta (Ubuntu) = linux (Ubuntu)

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[Bug 1182223] Re: HP ProBook 5320m crashes after suspend

2013-05-20 Thread Matej Kovacic
It seems it is a kernel problem. Under default 13.04 kernel (3.8.0-22)
going back from suspend doesn't work, but under 3.5.0-31 suspend works
perfectly.

Any idea what exactly in kernel is a problem? Wireless drivers?

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