[Bug 1243758] Re: keyboard and mouse stop working after some time
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
I've already downloaded the bios to the pendrive, planning to do it, but not upgraded yet... I've tried before moving some usb (mouse and joypad) on the front port... for some days I've have no freeze, but yesterday mouse and joypad freezed, while the keyboard (attached on the rear usb port) still working... so is the mouse that cause the freeze of the entire usb group where is attached... (I've tried also mouse on rear and joypad on front usb, with the result that mouse and keyboard freeze, while joypad still working) I think a new mouse is the solution! (much better than send the motherboard for change during warranty as i supposed initially) Thanks you for the support! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
Andrea Mazzilli, as per http://www.asrock.com/mb/Intel/H61M- DGS/?cat=Downloados=BIOS an update is available for your BIOS (1.60). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-1.60 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
I've tried also Ubuntu 12.04.1 Live and Windows XP (installed just for test)... and keep stop working (I've also tested a joypad with jstest- gtk, stop working it too)... at this point it's more an hardware related fault :( -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
** Changed in: linux (Ubuntu) Status: Incomplete = New ** Changed in: linux (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
apport information ** Tags added: apport-collected saucy ** Description changed: Similar to bug #1211207 ( https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1211207 ) , mouse and keyboard stop working after undefined time, and start working again after suspend or reboot (via ssh or button) Initially i supposed to be related to gspca webcam issue (URB error -71, resubmitting in 'dmesg'),that it's near to the suspend entries in the log but also detaching that from usb the issue happen - The log attached include from the system start until various mouse and - keyboard freeze, and the various suspend/resume to workaround the - problem + The log attached include from the system start until various mouse and keyboard freeze, and the various suspend/resume to workaround the problem + --- + ApportVersion: 2.12.5-0ubuntu2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: andrew 5084 F pulseaudio + DistroRelease: Ubuntu 13.10 + HibernationDevice: RESUME=UUID=05cad5e7-fc85-4575-97fa-577a8d9b106d + InstallationDate: Installed on 2012-12-04 (323 days ago) + InstallationMedia: Ubuntu 12.04.1 LTS Precise Pangolin - Release amd64 (20120823.1) + IwConfig: + irda0 no wireless extensions. + + eth0 no wireless extensions. + + lono wireless extensions. + MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. + MarkForUpload: True + Package: linux 3.11.0.12.13 + PackageArchitecture: amd64 + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3910b8f5-ebe0-4ea7-b51d-bfe855c45f7c ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 + RelatedPackageVersions: + linux-restricted-modules-3.11.0-12-generic N/A + linux-backports-modules-3.11.0-12-generic N/A + linux-firmware 1.116 + RfKill: + + Tags: saucy + Uname: Linux 3.11.0-12-generic x86_64 + UpgradeStatus: Upgraded to saucy on 2013-10-09 (13 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers + dmi.bios.date: 02/21/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P1.10 + dmi.board.name: H61M-DGS + dmi.board.vendor: ASRock + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd02/21/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH61M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.name: To Be Filled By O.E.M. + dmi.product.version: To Be Filled By O.E.M. + dmi.sys.vendor: To Be Filled By O.E.M. ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1243758/+attachment/3888787/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
Alright, so here are the commands needed in order to collect necessary log files. Run the following commands one at a time in a terminal window. Just pasting them from here into it should work fine. lsusb -v ~/lsusb-v uname -a ~/uname-a cat /proc/version_signature ~/version_signature sudo lspci -vvnn ~/lspci-vvnn (This one will ask for an admin password as it uses sudo) And attach the following output logs to the bug report. All these should be found by navigating to the root filesystem, but these are the paths for them. ~/lsusb-v, ~/uname-a, ~/version_signature and ~/lspci-vvnn For the following logs, please wait until the issue occurs, and ssh into the affected system in order to collect the following logs LANG=C dmesg ~/dmesg diff -ns ~/dmesg_boot ~/dmesg ~/dmesg_diff cp /var/log/Xorg.0.log ~/Xorg.0.log_tmp diff -ns ~/Xorg.0.log ~/Xorg.0.log_tmp ~/Xorg.0.log_diff This has to be done when the primary keyboard isn't working so that dmesg and Xorg can collect information about what went wrong with it. After finishing those commands, attach the following log files to the report, again, here are the paths for them: ~/dmesg_boot, ~/dmesg_diff, ~/Xorg.0.log and ~/Xorg.0.log_diff. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc6-saucy/ ** Changed in: linux (Ubuntu) Importance: Undecided = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
Xorg is the same after the crash, dmesg include the resume from suspend (via ssh was interrupted in the middle of gspca error, so I saved it again after the system wake up) ** Attachment added: log.tar.bz2 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+attachment/3888941/+files/log.tar.bz2 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1243758] Re: keyboard and mouse stop working after some time
Still have the bug with the latest upstream kernel ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs