[Bug 1243758] Re: keyboard and mouse stop working after some time

2014-01-01 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-11-02 Thread Christopher M. Penalver
** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-30 Thread Andrea Mazzilli
I've already downloaded the bios to the pendrive, planning to do it, but
not upgraded yet...

I've tried before moving some usb (mouse and joypad) on the front port...  for 
some days I've have no freeze, but yesterday mouse and joypad freezed, while 
the keyboard (attached on the rear usb port) still working...  so is the mouse 
that cause the freeze of the entire usb group where is attached... 
(I've tried also mouse on rear and joypad on front usb, with the result that 
mouse and keyboard freeze, while joypad still working)

I think a new mouse is the solution! (much better than send the
motherboard for change during warranty as i supposed initially)

Thanks you for the support!

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  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-28 Thread Christopher M. Penalver
Andrea Mazzilli, as per http://www.asrock.com/mb/Intel/H61M-
DGS/?cat=Downloados=BIOS an update is available for your BIOS (1.60).
If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1.60

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  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-25 Thread Andrea Mazzilli
I've tried also Ubuntu 12.04.1 Live and Windows XP (installed just for
test)... and keep stop working (I've also tested a joypad with jstest-
gtk, stop working it too)... at this point it's more an hardware related
fault :(

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  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-24 Thread Quinn Balazs
** Changed in: linux (Ubuntu)
   Status: Incomplete = New

** Changed in: linux (Ubuntu)
   Status: New = Confirmed

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  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-23 Thread Andrea Mazzilli
apport information

** Tags added: apport-collected saucy

** Description changed:

  Similar to bug #1211207 (
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1211207 )  , mouse
  and keyboard stop working after undefined time, and start working again
  after suspend or reboot (via ssh or button)
  
  Initially i supposed to be related to gspca webcam issue (URB error -71,
  resubmitting in 'dmesg'),that it's near to the suspend entries in the
  log but also detaching that from usb the issue happen
  
- The log attached include from the system start until various mouse and
- keyboard freeze, and the various suspend/resume to workaround the
- problem
+ The log attached include from the system start until various mouse and 
keyboard freeze, and the various suspend/resume to workaround the problem
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  andrew 5084 F pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=05cad5e7-fc85-4575-97fa-577a8d9b106d
+ InstallationDate: Installed on 2012-12-04 (323 days ago)
+ InstallationMedia: Ubuntu 12.04.1 LTS Precise Pangolin - Release amd64 
(20120823.1)
+ IwConfig:
+  irda0 no wireless extensions.
+  
+  eth0  no wireless extensions.
+  
+  lono wireless extensions.
+ MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
+ MarkForUpload: True
+ Package: linux 3.11.0.12.13
+ PackageArchitecture: amd64
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic 
root=UUID=3910b8f5-ebe0-4ea7-b51d-bfe855c45f7c ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware 1.116
+ RfKill:
+  
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: Upgraded to saucy on 2013-10-09 (13 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ dmi.bios.date: 02/21/2012
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: P1.10
+ dmi.board.name: H61M-DGS
+ dmi.board.vendor: ASRock
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd02/21/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH61M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: To Be Filled By O.E.M.
+ dmi.product.version: To Be Filled By O.E.M.
+ dmi.sys.vendor: To Be Filled By O.E.M.

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1243758/+attachment/3888787/+files/AlsaInfo.txt

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  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-23 Thread Quinn Balazs
Alright, so here are the commands needed in order to collect necessary
log files.

Run the following commands one at a time in a terminal window. Just
pasting them from here into it should work fine.

lsusb -v  ~/lsusb-v
uname -a  ~/uname-a
cat /proc/version_signature  ~/version_signature
sudo lspci -vvnn  ~/lspci-vvnn (This one will ask for an admin password as it 
uses sudo)

And attach the following output logs to the bug report. All these should
be found by navigating to the root filesystem, but these are the paths
for them.

~/lsusb-v, ~/uname-a, ~/version_signature and ~/lspci-vvnn

For the following logs, please wait until the issue occurs, and ssh into
the affected system in order to collect the following logs

LANG=C
dmesg  ~/dmesg
diff -ns ~/dmesg_boot ~/dmesg  ~/dmesg_diff
cp /var/log/Xorg.0.log ~/Xorg.0.log_tmp
diff -ns ~/Xorg.0.log ~/Xorg.0.log_tmp  ~/Xorg.0.log_diff

This has to be done when the primary keyboard isn't working so that
dmesg and Xorg can collect information about what went wrong with it.
After finishing those commands, attach the following log files to the
report, again, here are the paths for them:

~/dmesg_boot, ~/dmesg_diff, ~/Xorg.0.log and ~/Xorg.0.log_diff.

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Title:
  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-23 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
Confirmed.


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc6-saucy/

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-23 Thread Andrea Mazzilli
Xorg is the same after the crash, dmesg include the resume from suspend
(via ssh was interrupted in the middle of gspca error, so I saved it
again after the system wake up)

** Attachment added: log.tar.bz2
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+attachment/3888941/+files/log.tar.bz2

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  keyboard and mouse stop working after some time

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[Bug 1243758] Re: keyboard and mouse stop working after some time

2013-10-23 Thread Andrea Mazzilli
Still have the bug with the latest upstream kernel

** Tags added: kernel-bug-exists-upstream

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