[Bug 1245162] Re: printing hangs reporting 'processing'
I had very long or hung "Processing Job" on the HP LaserJet 4000 while HPLIP reported "Job Completed." hp-doctor reported everything is fine. Linuxmint 18 64-bit on Thinkpad T400. Someone suggested change driver from Postscript to PCL or vice versa. I uninstalled the printer, installed it with CUPS web interface, choosing PCL3 instead of the "Postscript (recommended)" driver, and it works great now! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1245162 Title: printing hangs reporting 'processing' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1245162/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1245162] Re: printing hangs reporting 'processing'
Hi, made the tests... Can ping printer. Nmap shows open ports 9100 9101 9102 and 80 Cups snmp seems correct network socket://192.168.1.100:9100 HP Officejet 4500 G510n-z Officejet 4500 G510n-z MFG:HP;MDL:Officejet 4500 G510n-z;CMD:MLC,PCL,PML,DW- PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:CN547A;SN:CN0CKH82QS05HR;S:038000C484001021002c1f3c2e8004e;J: ;Z:0102,05037dc10136a1,0600,0c0,0e0004,0f00c0,100202,12000,143,150; Cups dnssd gives DEBUG: sent=0, count=0 that I don't know how to interpret, but maybe is what expected lpinfo and avahi-browse all find the printer activating debugging, cups error log shows no error and merely stops being filled at a certain point Cups filters the data regularly. As a matter of fact, issues start when I try to send raw data to the printer lp -d printer -oraw file does not work either using pcl files that the printer should understand or text files. Job immediately goes in held status and if resumed remains in 'pending' status forever Sending stuff with nc does not work either nc -w1 printer 9100 file where printer is my printer ip address and file is either a pcl or a text file hangs. From these test, I would tend to think that the printer is broken, wasn't it for the fact that 1) It properly communicates with the computer when used as a scanner 2) When I borrowed a mac to make some tests, it printed wireless from it with no issues 3) status pages from the printer are all OK This is driving me crazy... I believe that at this point I should borrow another HP wireless printer to test... but I cannot find anywone to borrow it from. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1245162 Title: printing hangs reporting 'processing' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1245162/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1245162] Re: printing hangs reporting 'processing'
Got it! Not an ubuntu or cups bug in the end, at least so it appears. It is the wifi access point / adsl unit. With the zyxel prestige 600 it does not work With any other wifi access point / adsl it works. Now... why should an access point interfere with lan to lan communication on the 9100 port? ** Changed in: hplip (Ubuntu) Status: Incomplete = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1245162 Title: printing hangs reporting 'processing' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1245162/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1245162] Re: printing hangs reporting 'processing'
Please first make sure all hanging print jobs are removed. Try to remove them at first via a job viewer or via cancel -a. If needed kill any remaining hanging processes. Then please follow the instructions of the sections CUPS error_log and Capturing print job data on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks. ** Changed in: hplip (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1245162 Title: printing hangs reporting 'processing' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1245162/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs